Systemwalker Operation Manager Troubleshooting Guide

5.6.6 When the qjstat Command is Executed, "System error occurred. function: readjobinfo()" is Output, or, when the qstat Command is Executed, "Unable to get queue information." or "Unable to get job information." is Output [UNIX versions]

Error message

• qjstat command

  System error occurred. function: readjobinfo()

• qstat command

  Unable to get queue information.

  Unable to get job information.

Applicable versions and levels

• Solaris versions: 5.0 or later

• Linux versions: 5.2, V10.0L10 or later

• Linux for Itanium versions: V12.0L10 or later

• HP-UX versions: 5.1 or later

• AIX versions: 5.1 or later

• DS versions: V20L10

Action

Points to check

Is there a file that was created by the user immediately in the queuename directory (*1) that is in the Job Execution Control spool directory?

*1: /var/spool/mjes/mjespool/queuename
   queuename: queue name
   (If the subsystem is n: /var/spool/mjes/mjesn/mjespool/queuename)

Cause

If there is a file that was created by the user immediately under the queuename directory that is under the Job Execution Control spool directory, the qjstat command and qstat command cannot obtain the information correctly.

Action method

Delete the file that was created by the user, or change the location of the file under the Job Execution Control spool directory to another location.