Systemwalker Operation Manager Troubleshooting Guide

5.6.5 When the qjstat Command is Executed, "System error occurred. function: FindFirstFile() code: -1" is Output, or, when the qstat Command is Executed, "Unable to get system information." is Output [UNIX versions]

Error message

• qjstat command

  System error occurred. function: FindFirstFile() code: -1

• qstat command

  Unable to get system information.

Applicable versions and levels

• Solaris versions: 5.0 or later

• Linux versions: 5.2, V10.0L10 or later

• Linux for Itanium versions: V12.0L10 or later

• HP-UX versions: 5.1 or later

• AIX versions: 5.1 or later

• DS versions: V20L10

Action

Points to check

Is there a symbolic link to the Job Execution Control spool directory (*1)?

*1: /var/spool/mjes
  (If the subsystem is n: /var/spool/mjes/mjesn)

Cause

If there is no symbolic link to the Job Execution Control spool directory, the qjstat command and qstat command cannot obtain the information correctly.

Action method

Set the symbolic link to the Job Execution Control spool directory for an existing directory. Refer to "Moving Resources to the Shared Disk" in the Cluster Setup Guide for information on how to set symbolic links.

Note that, on cluster environment standby nodes, shared disks cannot be referenced, therefore, although this problem occurs, there is no need to take action because it does not affect the operation.