Applicable versions and levels
Windows versions: V5.0L10 or later
Action
Cause
If the application was started from Systemwalker Operation Manager, this application may not be able to reference the network drive.
Action method
The network drive can be referenced by using one of the following methods:
In Windows NT(R) or Windows(R) 2000, before executing the job, log on to the system locally using the "Systemwalker MpMjes" service logon account, and then connect to the network. In this case, when the logoff is performed, the network drive will be disconnected, therefore, while jobs that use the network drive are being executed, the operation will be performed in a logged on state.
In Windows Server 2003 STD/Windows Server 2003 DTC/Windows Server 2003 EE or later, the specification for the drive letter management method is different to Windows(R) 2000 or earlier, therefore the action cannot be performed using this action method. Consider taking action using one of the following methods:
Notate files that exist in a network path using the UNC (Universal Naming Convention) path.
(The UNC path can be used instead of specifying the network drive.)
Notate the UNC path as follows:
\\<computer name>\<share name>
When the data.txt file that exists in the "share" shared directory of the FILESVR computer is notated in the UNC path, the result is as follows:
\\FILESVR\share\data.txt
If the application cannot use the UNC path instead of the network drive name, ensure that the application is started from the batch file, and add the command that connects to/disconnects from the network to the start and end of the batch file.
Connect to network : net use z: \\remote\share
Disconnect from network : net use z: /delete
In this case, while this batch file is being executed as a job, other jobs, or users who have logged on locally, cannot allocate the same drive letter (in the above example, "z" refers to the drive) to another network path for use.
Additionally, even if another job or user who has logged on locally is connected to the network, note that you cannot assign the same drive letter to a job that you are about to start.
Note that, if the network connection is complete, you must disconnect and then close the batch file. If you do not disconnect, it may not be possible to use that drive until you reboot.
Note
It is highly recommended that you place the resources that are referenced by the job on a local drive.
