Top
Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

4.16.12 The Message "Protocol data cannot be received. " is Displayed on the Client

Error message

Protocol data cannot be received.

Applicable versions and levels

Action

Points to check

Was the network disconnected because of a temporary communication load?

Cause

The network may have been temporarily disconnected during the communication between the Systemwalker Operation Manager server and client.

Action method

Reconnect from the Systemwalker Operation Manager client to the Systemwalker Operation Manager server. Note that this message does not affect the schedule processing or job net start processing on the server.