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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

4.16.7 If Jobscheduler is Selected in the Systemwalker Operation Manager Client Immediately after the Jobscheduler Service is Started, " Connection denied. Systemwalker Operation Manager server is not activated or port number is incorrect." is Output

Error message

Connection denied. Systemwalker Operation Manager server is not activated or port number is incorrect.

Applicable versions and levels

Action 1

Cause

The Jobscheduler service does not receive requests from the Systemwalker Operation Manager client until its startup is complete.

Possible causes of the Jobscheduler service startup to take a while are as follows:

Action method

Wait for a while, and then select Jobscheduler again in the Systemwalker Operation Manager client.

Description

Point

How to check that the Jobscheduler initialization processing is complete

Jobscheduler records the message shown below to the SYSLOG/event log at the point when the initialization processing for the server startup is complete. By checking the message that was recorded to the SYSLOG/event log, the completion of the initialization processing can be checked.

  • UNIX versions

    MpJobsch: INFO: 0272: The jobscheduler daemon has been started.
    Remarks. It is necessary to configure the settings so that user.info information is recorded in /etc/syslog.conf.
  • Windows versions

    MpJobsch: INFO:1308: Systemwalker MpJobsch has started normally.

Action 2 [UNIX versions]

Points to check

Is the message queue depleted?

Refer to "Action 16" in "4.2.2 A Job Net or Job does not Start at the Intended Time" for information on the cause and action method.

Action 3

Points to check

Is the jobschprint command output stopped by the more command?

Refer to "Action 9" in "4.2.2 A Job Net or Job does not Start at the Intended Time" for information on the cause and action method.

Action 4

Points to check

Is the starting and closing of job nets or jobs concentrated within a short period of time?

Refer to "Action 4" in "4.2.18 Job Nets are Not Completed" for information on the cause and action method.

Action 5

Points to check

In the following version levels, was a policy distributed with a different continuous execution mode?

Action method

Change the continuous execution mode of the policy extraction source, and then extract (extract the startup parameter)/distribute the policy again.