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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

4.9.4 An Error Message is Output, and the Command cannot be Executed [Windows Versions]

Error message

All the following messages are output:

MpJobsch:ERROR :7300:func=GetTsct:OpenFileMapping() 2:The specified file is not found.

MpJobsch:ERROR :6017: Systemwalker MpJobsch failed to attach shared memory.

MpJobsch:ERROR :6014: Systemwalker MpJobsch service not started.

Applicable versions and levels

Action

Points to check

Was the command executed on a remote desktop (Terminal Services client)?

Cause

The Jobscheduler command (such as jobschprint) does not support operations on a remote desktop (Terminal Services client). If this message is output, the Jobscheduler command may have been executed from a remote desktop (Terminal Services client).

Action method

To execute the Jobscheduler command, take action by executing it directly from the command prompt on the server on which the Systemwalker Operation Manager server is installed.