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Systemwalker Operation Manager Troubleshooting Guide
FUJITSU Software

4.2.9 Even though a Message Event was Generated, the Job Net does not Start

Applicable versions and levels

Action 1

Points to check

Check the following:

Action method

If one of the above cases applies, review the definition.

Additionally, if the pause operation was performed ("Paused" status), perform the continue operation. If the disable operation was performed ("Disabled" status), perform the enable operation instead.

If the message queue is depleted, refer to "4.2.2 A Job Net or Job does not Start at the Intended Time" and take the action explained in "Action 16".

In Windows versions, the generation state of the message event can be checked in the event log (application log).

Information

Messages generated while the job net has the "Paused" status will be recognized, but messages generated while the job net has the "Disabled" status will not be recognized.

Action 2

Points to check

Cause

If Once in a day is specified in Start only when message event has occurred as the execution condition, the message event that is being waited for will be cleared when the day change time occurs. Additionally, if the day change time is changed, message events received by the job net for which Once in a day is specified in Start only when message event has occurred will be cleared at the point when the day change time is changed.

Action method