Top
ETERNUS SF Express V16.0/ Storage Cruiser V16.0/ AdvancedCopy Manager V16.0 Messages
FUJITSU Storage

Chapter 13 Messages of Ssmgr Prefix

ssmgr1000

Unexpected error has occurred.

Explanation

An unexpected exception occurred.

System Response

The command terminates abnormally.

System Administrator Corrective Action

This event occurs if "127.0.0.1 localhost" is not defined in the /etc/hosts file of the Management Server. Add the definition and restart the Management Server.

If the above environment setup is normal, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1052

The specified device management name is already registered. Please specify another name.

Explanation

The specified device management name is already registered.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Specify another name. If another name cannot be specified, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1053

The device management name registration to a database went wrong.

Explanation

An attempt to register the device management name with the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1054

Although device was detected and the normal end of the device addition was carried out, the device management name registration to a database went wrong.

Explanation

A device was detected, and addition of the device ended normally. However, an attempt to register the device management name with the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Delete the detected device, and re-execute the device detection processing.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1055

Although the normal end of the device addition was carried out, the device management name registration to a database went wrong.

Explanation

Device addition ended normally, but an attempt to register the device management name with the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Delete the added device, and re-execute both the device detection processing and the device addition processing.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1056

Although the normal end of the device creation was carried out, the device management name registration to a database went wrong.

Explanation

Device creation ended normally, but an attempt to register the device management name with the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Delete the created device, and re-execute the device creation processing.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1057

Although the normal end of the device deletion was performed, the device management name deletion from a database went wrong.

Explanation

Device deletion ended normally, but an attempt to delete the device management name from the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1060

Unexpected error has occurred.

Explanation

An unexpected exception occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1061

There is a mistake in the specified parameter. (code=detail)

Explanation

The parameter used in the program is incorrect.

Parameters

detail : Detailed information for cause analysis

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1062

Unsupported device is required. (code=detail)

Explanation

An operation for a device whose device type, device model, or firmware version is not supported was specified.

Parameters

detail : Detailed information for decision analysis

System Response

The system terminates processing.

System Administrator Corrective Action

Verify the model type, device name, and firmware version number of the specified device.

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1063

Unable to instantiate the service for the device. (code=detail)

Explanation

Initialization of internal information during the operation for the specified device failed.

Parameters

detail : Detailed information for cause analysis of the initialization failure

System Response

The system terminates processing.

System Administrator Corrective Action

Verify the model type, device name, and firmware version number of the specified device.

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1064

Unable to initialize the service for the device because of illegal access. (code=detail)

Explanation

Initialization of internal information during the operation for the specified device failed due to an illegal access.

Parameters

detail : Detailed information for cause analysis of the initialization failure

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3000

Unexpected error has occurred.

Explanation

An unexpected exception occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3001

Fail connecting to server node

Explanation

An attempt to establish a connection with the server node failed.

System Response

The system terminates processing.

System Administrator Corrective Action

There may be no communication path to the remote server node. Check the network settings.

The Agent may not be active on the remote server node. Check the Agent operating status.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3002

Fail communicating with server node.

Explanation

An error occurred during communication with the server node.

System Response

The system terminates processing.

System Administrator Corrective Action

An error may have occurred on the remote server node network. Check the connection with the server node.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3003

Timeout.

Explanation

A time-out occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

An error may have occurred on the remote server node or network. Check the connection with the server node.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3004

Failed on server node information retrieving.

Explanation

Configuration information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

An error may have occurred on the network. Check the connection with the server node.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3005

Failed on analyzing structure information.

Explanation

Unexpected data was detected in the configuration information.

The versions of the Agent and Manager are probably different.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3006

Fatal error is occurred on analyzing structure information.

Explanation

A fatal error occurred during analysis of configuration information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3007

Failed at Sub Parser loading. moduleName

Explanation

Data that includes information that could not be analyzed by the Manager was obtained.

The versions of the Agent and Manager are probably different.

Parameters

moduleName : Module name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3008

Illegal configuration is detected. key value

Explanation

Invalid value value was set in setting item key.

Parameters

key : Setting item
value : Invalid value

System Response

The system terminates processing.

System Administrator Corrective Action

Correct the applicable setting in the setting file.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3009

Server node hostName is not found.

Explanation

A server node having name hostName could not be found.

Parameters

hostName : Server node name

System Response

The system terminates processing.

System Administrator Corrective Action

Server node name resolution failed. Check the DNS settings and so on.

ssmgr3011

New device(s) was/were detected and registered. However, a part of virtual machine was not registered.

Explanation

New devices were detected and registered them. However, any of virtual machines was not registered.

System Response

Terminated normally.

System Administrator Corrective Action

Check if the virtual machine status is faulty, then delete the VM host and register it again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3012

New virtual machine was detected and registered.

Explanation

New virtual machine was detected and registered it.

System Response

Terminated normally.

System Administrator Corrective Action

No action is required.

ssmgr3013

New virtual machine was detected and registered. However, a part of virtual machine was not registered.

Explanation

New virtual machines were detected and registered them. However, any of virtual machines was not registered.

System Response

Terminated normally.

System Administrator Corrective Action

Check if the virtual machine status is faulty.

When it is normal state, execute Register virtual machines again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3014

New virtual machine was not detected.

Explanation

New virtual machine could not be detected.

System Response

Terminated normally.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check whether the VM host status is "normal".

    If it is the warning state, check whether the status of VM host or network is normally or not.
    Otherwise, the account information that has been set up for the device may not match the account information for the device that is managed by this software. Using the Web Console, change the account information managed by this software, and execute the processing again.

  • Check whether the new virtual machine is added.

ssmgr3015

Username or password is incorrect for VM host. VM host: sysName:ipAddress

Explanation

Failed to login to VM host because username or password is incorrect.

Parameters

sysName : Hostname of VM host that login is rejected
ipAddress : IP address of VM host that login is rejected

System Response

The system terminates processing.

System Administrator Corrective Action

If this message is displayed by registering VM host, enter the correct username and password and register again.

If this message is displayed for the registered VM host, set the correct username and password by using the Web Console.

ssmgr3016

The VM host is not supported. VM host: ipAddress

Explanation

The specified VM host is not supported.

Parameters

ipAddress : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

Only VMware vSphere 4 (or later) can be registered by using VMware ESX option.

When the used VMware is older than them, install an Agent of this software on host operating system and register the server by using the same method as before.

When the server is registered by using VMware ESX option, the Virtual Center cannot be specified. Specify the VM host.

ssmgr3017

Network error occurred in communication with VM host. VM host: ipAddress

Explanation

Failed to communicate with the specified VM host.

Parameters

ipAddress : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the network connection between the Manager and VM host for problems.
Check whether the VM host is running normally.
Check that the specified IP address is an IP address of VM host.

If there is no problem, re-execute the same operation.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3021

Username or password is incorrect for device.

Explanation

Failed to login to device because username or password is incorrect.

System Response

The system terminates processing.

If the access path deletion option has been specified when deleting a device, the device has been deleted properly but the access path deletion processing has been interrupted.

System Administrator Corrective Action

If this message is displayed for a device to be registered, enter the correct username and password and register again.
If this message is output again even after entering the correct user name and password, it is possible that because the number of SSH communication sessions toward the storage device has reached the upper limit, authentication failed. Disconnect other SSH communication and try the operation again.

If this message is displayed for an already registered device, set the correct username and password to the target device by using the Web Console.
Even If the correct user name and password was set, it is possible that because the number of SSH communication sessions toward the storage device has reached the upper limit, authentication failed. Reset the user name and password of the target device, and try the operation again after disconnecting other SSH communication.

Specify Software role account for the following storage devices:

  • ETERNUS DX80 S2/DX90 S2, DX400 S2 series, DX8000 S2 series

  • ETERNUS DX100 S3/DX200 S3, DX500 S3/DX600 S3

ssmgr3022

Another user has logged in to device. Logout and run function again. The target device: deviceName:ipAddress

Explanation

The Manager could not login to the device because another user has already logged into the device.

Parameters

deviceName : Device name that is set for the device to which login failed.
ipAddress : IP address of the device to which login failed.

System Response

The system terminates processing.

  • When using Storage Cruiser:

    If the access path deletion option has been specified when deleting a device, the device has been deleted properly but the access path deletion processing has been interrupted.

System Administrator Corrective Action

Log out the process logged into the target device, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3100

The number of connections to the device ({0}) has reached the maximum limit.

Explanation

The number of connections to the device has reached the maximum limit due to other operation being concurrently performed.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

On completion of that other operation being concurrently performed, try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3200

Failed to start disks in the RAID group. The specified storage device: {0}

Explanation

It failed to start disks in the RAID group in the specified storage device.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3201

Failed to stop disks in the RAID group. The specified storage device: {0}

Explanation

It failed to stop disks in the RAID group in the specified storage device.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3202

Failed to obtain the disk status of the RAID group. The specified storage device: {0}

Explanation

It failed to obtain the disk status of the RAID group in the specified storage device.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3203

Failed to start disks in the storage device ({0}) connected with server ({1}).

Explanation

The disk revolution in the storage device connected with the specified server could not be started.

Parameters

{0} : IP address of the storage device
{1} : IP address of the server

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3204

Failed to stop disks in the storage device ({0}) connected with server ({1}).

Explanation

The disk revolution in the storage device connected with the specified server could not be stopped.

Parameters

{0} : IP address of the storage device
{1} : IP address of the server

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3205

Failed to obtain the information of the disk used from server ({0}).

Explanation

An error occurred in the information acquisition for the disk that is used from the specified server.

Parameters

{0} : IP address of the server

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3206

Failed to setting for the raidgroup Eco-mode information ({0}).

Explanation

The RAID group Eco-mode setting failed.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3207

Failed to set or obtain the information for the storage device ({0}).

Explanation

Collection or setting of Eco-mode information for the storage device failed.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3210

The specified device ({0}) is not a storage device, or is not registered in this software, or does not support the Eco-mode operation.

Explanation

The specified device is not a storage device, or it is not registered as the managed device in this software.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

The device of the specified IP address may be not a storage device. Check the device type of the specified IP address. If a device of the specified IP address is a server node, specify the -server option at the same time.

If the storage device is not registered as the managed device, register it by using this software.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3211

The operation cannot be executed, because the fatal inconsistent data was detected in the database of this software.

Explanation

The fatal inconsistent data was detected in the database of this software.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3212

Failed to set or obtain the information for the storage device. Error code={0}, detail message={1}

or

It failed in the setting or the information acquisition of the storage device. code={0} {1}

Explanation

An error occurred in the setting for the storage device or the information acquisition for it.

Parameters

{0} : Error code
{1} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

  • If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

  • When the error code is 31:

    The account information that has been set up for the device does not match the account information for the device that is managed by this software. Using the Web Console, change the account information managed by this software, and execute the processing again.

  • When the error code is 40:

    The specified storage device has been locked by another operation. If ETERNUS Web GUI is open, log out and re-execute the processing. If the settings for the storage device are in the process of being changed using Storage Cruiser (for example, if access paths are being set up, or access paths are being inherited), execute the processing again after the operation has completed.

  • When the error code is 50:

    The target storage device may not support the Eco-mode operation. Check that its storage device is a supported device by referring to [System Administrator Corrective Action] in the ssmgr3210 message.

  • When the error code is 51:

    The firmware of the target storage device may not support the Eco-mode operation. Check that its firmware is a supported firmware by referring to [System Administrator Corrective Action] in the ssmgr3210 message.

  • When the error code is 60 or 70:

    Check the device status and network environment for errors, and re-execute.

  • When the error code is other:

    Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3213

The disk rotation in the specified RAID group ({0}) cannot be started.

Explanation

The disk rotation of the specified RAID group could not be started. Any of the following may be possible factors:

  • Eco-mode of the target storage device is set to OFF.

  • Eco-mode schedule of the target RAID group is not "External".

  • Eco-mode of the target RAID group is set to OFF.

  • Eco-mode of the target RAID group is "-" (hyphen).

  • The volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation, and the disk control for the related RAID groups cannot be done.

Parameters

{0} : RAID group number. (Two or more RAID groups are separated by comma)

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

Check the Eco-mode status. If the status is one the values below, change its setting and re-execute.

  • When the "Current Eco-mode setting" is OFF:

    Set the Eco-mode of the target storage device to ON.

  • When the "Schedule(No-Name)" of the target RAID group is not "External":

    If you would like to control the Eco-mode schedule by using this software, set the Eco-mode of the target RAID group to ON.
    When the "Eco-mode" is already ON, it has been set by ETERNUS Web GUI and is not set by this software. If you would like to control the Eco-mode schedule in this software, set the Eco-mode of the target RAID group to ON by using this software.

  • When the "Eco-mode" of the target RAID group is OFF:

    Set the Eco-mode of the target RAID group to ON.

  • When the "Eco-mode" of the target RAID group is "-" (hyphen):

    The Eco-mode setting cannot be done, because the target RAID group fits the following any conditions.

    • The RAID group for which the system disk is included

    • The RAID group for which it is set in the NAS area

    • The RAID group for which the mainframe volumes, MVV volumes or MVV Concatenation volumes are registered

    • The RAID group for which no volumes are registered

  • When the volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation:

    Check the followings.

    • When the Eco-mode schedule of the related RAID groups is not "External", the disk rotation cannot be started. Set the Eco-mode schedule of all the related RAID groups to "External".

    • When the Eco-mode of the related RAID groups is set to OFF, the disk rotation cannot be started. Set the Eco-mode of all the related RAID groups to ON.

    • When the Eco-mode of the related RAID groups is "-" (hyphen), the disk rotation cannot be started. When the volumes are concatenated with the RAID group for which the Eco-mode cannot be set, the disk rotation cannot be started.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3214

The disk rotation in the specified RAID group ({0}) cannot be stopped.

Explanation

The disk rotation of the specified RAID group could not be stopped. Any of the following may be possible factors:

  • Eco-mode of the target storage device is set to OFF.

  • Eco-mode schedule of the target RAID group is not "External".

  • Eco-mode of the target RAID group is set to OFF.

  • Eco-mode of the target RAID group is "-" (hyphen).

  • When a volume(s) whose volume type is WSV exists in the target RAID group, or the volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation:

    • The Eco-mode operation was performed from the Web Console.

    • All of the related RAID groups are not specified.

  • The volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation, and all of the related RAID groups are not specified.

Parameters

{0} : RAID group number. (Two or more RAID groups are separated by comma)

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

Check the Eco-mode status. If the status is one the values below, change its setting and re-execute.

  • When the "Current Eco-mode setting" is OFF:

    Set the Eco-mode of the target storage device to ON.

  • When the "Schedule(No-Name)" of the target RAID group is not "External":

    If you would like to control the Eco-mode schedule by using this software, set the Eco-mode of the target RAID group to ON.
    When the "Eco-mode" is already ON, it has been set by ETERNUS Web GUI and is not set by this software. If you would like to control the Eco-mode schedule in this software, set the Eco-mode of the target RAID group to ON by using this software.

  • When the "Eco-mode" of the target RAID group is OFF:

    Set the Eco-mode of the target RAID group to ON.

  • When the "Eco-mode" of the target RAID group is "-" (hyphen):

    The Eco-mode setting cannot be done, because the target RAID group fits the following any conditions.

    • The RAID group for which the system disk is included

    • The RAID group for which it is set in the NAS area

    • The RAID group for which the mainframe volumes, MVV volumes or MVV Concatenation volumes are registered

    • The RAID group for which no volumes are registered

  • When a volume(s) whose volume type is WSV exists in the target RAID group, or the volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation:

    • When the Eco-mode operation was performed from the Web Console:

      The disk rotation cannot be stopped from the Web Console. Stop the disk rotation using the storageadm spindle stop command.

    • When the operation was performed from the storageadm spindle stop command:

      Specify all of the related RAID groups to re-execute.

  • When the volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation, and all of the related RAID groups are not specified:

    Execute the disk rotation stopping by specifying all of the related RAID groups. However, the disk rotation may be not able to be stopped even if its operation is executed.
    Check the followings.

    • When the Eco-mode schedule of the related RAID groups is not "External", the disk rotation cannot be stopped. Set the Eco-mode schedule of all the related RAID groups to "External".

    • When the Eco-mode of the related RAID groups is set to OFF, the disk rotation cannot be stopped. Set the Eco-mode of all the related RAID groups to ON.

    • When the Eco-mode of the related RAID groups is "-" (hyphen), the disk rotation cannot be stopped. When the volumes are concatenated with the RAID group for which the Eco-mode cannot be set, the disk rotation cannot be stopped.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3215

Failed to communicate with the storage device.

Explanation

An error occurred during communication with the storage device.

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • The target storage device has been locked by another operation. If ETERNUS Web GUI is open, log out and re-execute the processing. If the settings for the storage device are in the process of being changed using Storage Cruiser (for example, if access paths are being set up, or access paths are being inherited), then execute the processing again after the operation has completed.

  • An error may have occurred on the communication destination storage device or network. Check the connection between the server that the Manager is installed and the storage device.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3216

The storage device that supports the Eco-mode operation is not connected with the specified server.

Explanation

The processing failed. Because the storage device that is connected with the specified server does not exist or does not support the Eco-mode operation.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the connection between the specified server and the storage device, and check that its storage device supports the Eco-mode operation. Refer to [System Administrator Corrective Action] in the ssmgr3210 message for the storage devices that support the Eco-mode operation.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3217

The specified RAID group ({0}) does not exist.

Explanation

The processing failed, because the specified RAID group in the storage device does not exist.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct RAID group number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3219

The specified device ({0}) is not a server, or is not registered in this software.

Explanation

The specified device is not a server node, or it is not registered as the managed server node in this software.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • The device of the specified IP address may be not the server node. Check the specified IP address.

  • The specified server may have not been registered in this software. Check that its device is registered in this software. If not registered, register its device, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3220

A time-out occurred during the starting disks in the RAID group.

Explanation

The timeout occurred during start the RAID group with synchronous mode.

System Response

The system terminates processing.

System Administrator Corrective Action

Change the timeout value to big by using -time option of the storageadm spindle command, and re-execute, if the RAID group status is neither "Active" nor "start request". Refer to "Command References" in the ETERNUS SF Storage Cruiser Operation Guide for information on the command.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3221

A time-out occurred during the stopping disks in the RAID group.

Explanation

The timeout occurred during stop the RAID group with synchronous mode.

System Response

The system terminates processing.

System Administrator Corrective Action

Change the timeout value to big by using -time option of the storageadm spindle command, and re-execute, if the RAID group status is neither "Idle" nor "stop request". Refer to "Command References" in the ETERNUS SF Storage Cruiser Operation Guide for information on the command.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3222

The disks tried to stop might be used from other servers ({0}). Therefore, the stopping process was discontinued.

Explanation

The disks used from the specified server may be used from other servers. Therefore, the stopping process was discontinued.

Parameters

{0} : Server name or WWPN of HBA

System Response

The system terminates processing.

System Administrator Corrective Action

Check the operating status and the disk using status in the displayed other servers.
When the server has been registered in this software, the name of its server is displayed.
When the server has not been registered in this software, the WWPN value of HBA that is loaded in its server is displayed.

When the stop of disk is possible, e.g. other servers have stopped or the share disk is not used, re-execute the command with -f option.

Refer to "Command References" in the ETERNUS SF Storage Cruiser Operation Guide for information on the command.

ssmgr3223

The storage device ({0}) is not in the Eco-mode operation.

Explanation

The storage device that is not started the Eco-mode operation is specified.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the Eco-mode operation is started in the specified storage device.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3224

The Eco-mode has already started.({0})

Explanation

Eco-mode operation has already been started.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the Eco-mode operation is started in the specified storage device. If Eco-mode operation is already started and this message is output, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3225

The Eco-mode has already been suspended.({0})

Explanation

Eco-mode is not operating.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Eco-mode operation status in the specified storage device. If Eco-mode operation has not been started and this message is output, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3226

The specified raid group ({0}) is not set the Eco-mode.

Explanation

Eco-mode cannot be set for the RAID group.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

The status of the specified RAID group makes it impossible to set Eco-mode. Check the RAID group status, then try again. Alternatively, refer to "Energy-saving operation for storage device" in the ETERNUS SF Storage Cruiser Operation Guide for information on the RAID groups for which Eco-mode cannot be set.

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3227

The specified raid group is not set the Eco-mode.

Explanation

Eco-mode cannot be released for a RAID group for which Eco-mode is not already set.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Eco-mode status of the specified RAID group, check the RAID group status, then try again. Alternatively, if Eco-mode cannot be released, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3228

The specified raid group number cannot operate.

Explanation

Processing was aborted because the following RAID groups were specified:

  • RAID group used in Thin Provisioning Pool

  • RAID group used in Flexible Tier Sub Pool

  • Mainframe RAID group

  • RAID group for REC Disk buffer

  • RAID group of Stripe-Size expansion

  • Temporary RAID group created while executing the Logical Device Expansion

System Response

The system terminates processing.

System Administrator Corrective Action

Check the RAID group status, and re-execute. If the Eco-mode cannot be cleared and the problem is not resolved, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3301

Failed to obtain the disk information.

Explanation

The disk information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3302

Failed to obtain the raidgroup information.

Explanation

The RAID group information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3303

Failed to create the raidgroup.

Explanation

The RAID group cannot be created.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3304

Failed to delete the raidgroup.

Explanation

The RAID group cannot be deleted.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3305

Failed to obtain the volume information.

Explanation

The volume information cannot be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3306

Failed to create the volume.

Explanation

The volume cannot be created.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3307

Failed to delete the volume.

Explanation

The volume cannot be deleted.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3308

Failed to format the volume.

Explanation

The volume cannot be formatted.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3309

Failed to obtain the affinitygroup.

Explanation

The affinitygroup information cannot be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3310

Failed to create the affinitygroup.

Explanation

The affinitygroup cannot be created.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3311

Failed to delete the affinitygroup.

Explanation

The affinitygroup cannot be deleted.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3312

Failed to modify the affinitygroup.

Explanation

The affinitygroup cannot be modified.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3317

Failed to modify the iSCSI Port.

Explanation

It failed to set the iSCSI port.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3318

Failed to obtain the iSCSI Port.

Explanation

It failed to obtain the iSCSI port.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3320

Failed to obtain the port information.

Explanation

It failed to obtain the port information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3321

Failed to obtain the volume format progress.

Explanation

It failed to obtain the volume format progress.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3323

Failed to obtain the iSCSI Port ping status.

Explanation

It failed to obtain the ping status from the iSCSI port.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3324

Failed to create the hostresponse.

Explanation

It failed to create the HostResponse.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3325

Failed to modify the hostresponse.

Explanation

It failed to configure the HostResponse.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3326

Failed to delete the hostresponse.

Explanation

It failed to delete the HostResponse.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3327

Failed to execute the LDE.

Explanation

It failed to execute the Logical Device Expansion.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3328

Failed to obtain the raidgroup process progress.

Explanation

It failed to obtain the progress information of the RAID group processing.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3329

Failed to execute the RAID migration.

Explanation

It failed to execute the RAID Migration.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3330

Failed to obtain the RAID migration progress.

Explanation

It failed to obtain the progress information of the RAID Migration processing.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3331

Failed to balance the Thin Provisioning Volume.

Explanation

It failed to balance the Thin Provisioning Volume.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3332

Failed to obtain the balance level of Thin Provisioning Volume.

Explanation

It failed to obtain the balance level of the Thin Provisioning Volume.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3333

Failed to obtain the Thin Provisioning Volume balance progress.

Explanation

It failed to obtain the progress information of the Thin Provisioning Volume balance processing.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3334

Failed to create the Thin Provisioning Pool.

Explanation

It failed to create the Thin Provisioning Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3335

Failed to expand the Thin Provisioning Pool capacity.

Explanation

It failed to expand the Thin Provisioning Pool capacity.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3336

Failed to delete the Thin Provisioning Pool.

Explanation

It failed to delete the Thin Provisioning Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3337

Failed to format the Thin Provisioning Pool.

Explanation

It failed to format the Thin Provisioning Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3338

Failed to set alarm of the Thin Provisioning Pool.

Explanation

It failed to set the threshold for the Thin Provisioning Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3339

Failed to obtain the Thin Provisioning Pool information.

Explanation

It failed to obtain the Thin Provisioning Pool information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3340

Failed to obtain the Thin Provisioning mode information.

Explanation

It failed to obtain the information of the Thin Provisioning function.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3341

Failed to expand the Thin Provisioning Volume capacity.

Explanation

It failed to expand the Thin Provisioning Volume capacity.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3342

Failed to set alarm of the Thin Provisioning Volume.

Explanation

It failed to set the threshold for the Thin Provisioning Volume.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3343

Failed to create the Host WWN.

Explanation

It failed to create the Host WWN.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3344

Failed to delete the Host WWN.

Explanation

It failed to delete the Host WWN.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3346

Failed to modify the FC-port.

Explanation

It failed to configure the FC-port.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3347

Failed to create the HostAffinity.

Explanation

It failed to create the Host Affinity.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3348

Failed to delete the HostAffinity.

Explanation

It failed to delete the Host Affinity.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3349

Failed to modify the Host WWN.

Explanation

It failed to configure the Host WWN.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3351

The specified device ({0}) is not registered in this software.

Explanation

The specified device is not registered as the managed device in this software.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified device is registered in this software. If not registered, register its device, and re-execute.

ssmgr3352

Two or more devices to which specified IP address ({0}) was set were detected.

Explanation

The device could not be identified because more than one device with the specified IP address were detected.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the same IP address has been set up for more than one device (as a result of configuring devices manually, for example).

To change the IP address of a device, using the Web Console, delete the settings for the device, and register it again with the new IP address.

Check that the IP address to be specified is unique within this software, and execute the processing again.

ssmgr3353

The "Monitoring Status" of the specified storage device ({0}) is not "normal".

Explanation

The status of the specified storage device is not "normal".

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

The status for the specified storage device may be any possibility of the following factors:

  • When the status is warning (Unknown):

    An error may have occurred with the network or with the destination storage device. Check the status of the connection between the storage device and the device where the Manager is installed.

  • When the storage device is not registered:

    The storage device has been detected by this software, but it has not been registered. Register it, and execute the processing again.

ssmgr3354

The "Monitoring Status" of the specified switch ({0}) is not "normal".

Explanation

The status of the specified switch device is not "normal".

Parameters

{0} : IP address of the switch device

System Response

The system terminates processing.

System Administrator Corrective Action

The status for the specified switch device may be any possibility of the following factors:

  • When the status is warning:

    An error may have occurred with the network or with the destination switch. Check if the status of the switch or network is faulty. Otherwise, the account information that has been set up for the device may not match the account information for the device that is managed by this software. Using the Web Console, change the account information managed by this software, and execute the processing again.

  • When the switch device is not registered:

    The switch device has been detected by this software, but it has not been registered. Register it, and execute the processing again.

ssmgr3355

The specified device ({0}) is not a device to be operated.

Explanation

The specified device cannot be operated.

Parameters

{0} : Specified IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the device with the specified IP address is either a storage device or a switch.

Execute the processing again after specifying the IP address of either a storage device or a switch (or both).

ssmgr3356

Two or more storage devices were specified.

Explanation

The multiple storage devices were specified, so the processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

To specify multiple IP addresses, execute the processing again by specifying the IP address of a storage device for which zones have been set up and the IP address of a switch for which zoning settings have been made.

ssmgr3357

Two or more switches were specified.

Explanation

The multiple switch devices were specified, so the processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

To specify multiple IP addresses, execute the processing again by specifying the IP address of a storage device for which zones have been set up and the IP address of a switch for which zoning settings have been made.

ssmgr3358

Specified CA ({0}) is not installed in the specified storage device ({1}).

Explanation

Processing failed because the WWPN for the specified CA has not been stored on the specified storage device.

Parameters

{0} : WWPN of the specified CA
{1} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the WWPN for the specified CA. If the WWPN for the specified CA is incorrect, execute the processing again by specifying a WWPN (for the specified CA) that has been stored on the specified storage device.

  • Check the IP address for the specified storage device. If the IP address for the specified storage device is incorrect, execute the processing again by specifying the IP address for a storage device where the WWPN for the specified CA has been stored.

ssmgr3359

Specified CA ({0}) is not found in this software.

Explanation

Processing failed because either: (1) the storage device (where the WWPN for the specified CA has been stored) has not been registered, or (2) the WWPN for the specified CA is incorrect.

Parameters

{0} : WWPN of the specified CA

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute.

  • Check whether the storage device (where the WWPN for the specified CA has been stored) has been registered with this software. If not, register the storage device, and execute the processing again.

ssmgr3360

The specified Affinity Group number ({0}) does not in the specified storage device ({1}).

Explanation

The specified affinity group number does not exist in the specified storage device.

Parameters

{0} : Specified affinity group number (decimal number)
{1} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check that the specified affinity group number exists in the specified storage device. If the specified affinity group number is wrong, specify the existing affinity group number in the specified storage device and re-execute.

  • Check the IP address of the specified storage device. If it is wrong, specify the correct IP address of the storage device and re-execute.

  • In all other cases, create the specified affinity group on the specified storage device and re-execute.

ssmgr3361

Specified HBA WWPN ({0}) has already been set to the specified Affinity Group number ({1}).

Explanation

The specified HBA WWPN is already set to the specified affinity group number.

Parameters

{0} : Specified HBA WWPN
{1} : Specified affinity group number (decimal number)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified HBA WWPN.
If the specified HBA WWPN is correct, this indicates that the specified affinity group has already been set up and therefore no need to set it up again.
The specified HBA WWPN is wrong, specify the correct HBA WWPN and re-execute.

ssmgr3362

Specified HBA WWPN ({0}) has already been set to a different Affinity Group number ({1}).

Explanation

The specified HBA WWPN is already set to different affinity group number.

Parameters

{0} : Specified HBA WWPN
{1} : Affinity group number (decimal number) that have been set.

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute.

  • If the affinity group number has been changed, delete the settings for the specified HBA WWPN from the affinity group that has already been set up. Then, re-execute.

ssmgr3363

Specified HBA WWPN ({0}) is not set to any Affinity Group of specified CA ({1}).

Explanation

The specified HBA WWPN has not been set up in any of the affinity groups for the CA for the specified storage device.

Parameters

{0} : Specified HBA WWPN
{1} : Specified CA WWPN

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute.

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute.

ssmgr3364

Specified HBA WWPN ({0}) is not set to Affinity Group Number ({1}) of specified CA ({2}). Specified HBA WWPN ({0}) is set to Affinity Group Number ({3}).

Explanation

The specified HBA WWPN is already set to different affinity group number.

Parameters

{0} : Specified HBA WWPN
{1} : Specified affinity group number (decimal number)
{2} : Specified CA WWPN
{3} : Set affinity group number (decimal number)

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute.

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute.

  • Check the specified affinity group number. If it is wrong, specify the correct affinity group number and re-execute.

ssmgr3365

Specified CA ({0}) is not connected with the specified switch ({1}).

Explanation

The specified CA is not connected with the specified switch device.

Parameters

{0} : Specified CA WWPN
{1} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute.

  • Check the IP address of the specified switch device. If it is wrong, specify the correct IP address and re-execute.

  • Check the status of the connection between the specified CA and the switches within the fabric that includes the specified switch. If the CA is not connected to any of the switches in the fabric, connect the CA to any of the switches in the fabric, and re-execute.

ssmgr3366

Specified CA ({0}) is not connected with the switch.

Explanation

The specified CA is not connected with the switch device.

Parameters

{0} : Specified CA WWPN

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute.

  • Check the status of the connection between the specified CA and the switches within the fabric that includes the specified switch. If the CA is not connected to any of the switches in the fabric, connect the CA to any of the switches in the fabric, and re-execute.

ssmgr3367

Because the security of the specified switch ({0}) is not set, the zoning cannot be set.

Explanation

Zoning settings cannot be made because security settings have not been made for the specified switch.

Parameters

{0} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Security settings have not been made because zoning settings have not been made for the specified switch. Make temporary zoning settings, and execute the processing again.

Refer to the ETERNUS SF Storage Cruiser Operation Guide, section "Environment Configuration" > "Fibre Channel Switch" > "SN200 (Brocade) Fibre Channel Switch" for information on setting up temporary zoning.

By specifying the -f option, zones can be forcibly set up even on fibre channel switches where zoning settings have not been made. However, if temporary zones are created, or if zoning settings are made forcibly by specifying the -f option, access from all zones other than the zone specified with the -f option will be blocked. For this reason, do not implement these measures while the target fibre channel switch environment is operating. Implement these measures immediately after the fibre channel switch environment has been installed and before operations have started (or while operations are paused).

ssmgr3368

The specified zoning ({0}) has already been set to the specified switch ({1}).

Explanation

The specified zoning is already set to the specified switch device.

Parameters

{0} : zoning between the specified HBA WWPN and the specified CA WWPN
{1} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute.

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute.

  • Check the IP address of the specified switch device. If it is wrong, specify the correct IP address and re-execute.

  • If the combination of the specified HBA WWPN and CA WWPN is correct and the IP address of the specified switch is also correct, this indicates that the specified zoning has already been set up and therefore no need to set it up again.

ssmgr3369

The specified zoning ({0}) is not exist in the specified switch ({1}).

Explanation

Deletion of the specified zoning has failed because it has not been set up on the specified switch.

Parameters

{0} : Zoning between the specified HBA WWPN and the specified CA WWPN
{1} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following may be possible factors:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute.

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute.

  • Check the IP address of the specified switch device. If it is wrong, specify the correct IP address and re-execute.

ssmgr3370

The principal switch in a fabric where the specified switch ({0}) belongs is not registered in this software.

Explanation

The principal switch device in a fabric where the specified switch device belongs is not registered in this software.

Parameters

{0} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that all switch devices in a fabric where the specified switch device belong to is registered in this software. If any switch devices are not registered in this software, re-execute operation after registering devices.

ssmgr3371

The "Monitoring Status" of the principal switch in a fabric where the specified switch ({0}) belongs is "undefined".

Explanation

The processing failed, because the monitoring status of the principal switch device in a fabric where the specified switch device belongs is "undefined".

Parameters

{0} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

The principal switch device in a fabric where the specified switch device belongs has been detected by this software, but it has not been registered. Register it as a SAN device, and execute the processing again.

ssmgr3372

The "Monitoring Status" of the principal switch in a fabric where the specified switch ({0}) belongs is "invalid Password".

Explanation

The processing failed, because the monitoring status of the principal switch device in a fabric where the specified switch device belongs is "invalid Password".

Parameters

{0} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the account information of the principal switch device in a fabric where the specified switch device belongs.
The account information that has been set up for the device does not match the account information for the device that is managed by this software. Using the Web Console, change the account information managed by this software, and execute the processing again.

ssmgr3373

The specified iSCSI port (Name[{0}], IP Address[{1}]) is not found in the specified storage device ({2}).

Explanation

The specified iSCSI port does not exist in the specified storage device.

Parameters

{0} : iSCSI name specified for the iSCSI port
{1} : IP address specified for the iSCSI port
{2} : IP address specified for the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the iSCSI name specified for the iSCSI port is invalid:

    Specify a valid iSCSI name for the iSCSI port, and re-execute.

  • If the IP address specified for the iSCSI port is invalid:

    Specify a valid IP address for the iSCSI port, and re-execute.

  • If the IP address specified for the storage device is invalid:

    Specify a valid IP address for the storage device, and re-execute.

ssmgr3374

Specified iSCSI Host (Name[{0}], IP Address[{1}]) already has the setting in specified PortID ({2}).

Explanation

The specified iSCSI host is already being used by the specified port.

Parameters

{0} : iSCSI name specified for the iSCSI port
{1} : IP address specified for the iSCSI port
{2} : Specified Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the iSCSI name specified for the iSCSI host is invalid:

    Specify a valid iSCSI name for the iSCSI host, and re-execute.

  • If the IP address specified for the iSCSI host is invalid:

    Specify a valid IP address for the iSCSI host, and re-execute.

  • If the port ID specified is invalid:

    Specify a valid port ID, and re-execute.

ssmgr3375

Specified iSCSI Host (Name[{0}], IP Address[{1}]) does not have the setting in specified PortID ({2}).

Explanation

The specified iSCSI host is not being used by the specified port.

Parameters

{0} : iSCSI name specified for the iSCSI port
{1} : IP address specified for the iSCSI port
{2} : Specified Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the iSCSI name specified for the iSCSI host is invalid:

    Specify a valid iSCSI name for the iSCSI host, and re-execute.

  • If the IP address specified for the iSCSI host is invalid:

    Specify a valid IP address for the iSCSI host, and re-execute.

  • If the port ID specified is invalid:

    Specify a valid port ID, and re-execute.

ssmgr3376

Failed to obtain the iSCSI information of the specified device ({0}).

Explanation

It failed to obtain the iSCSI port information of the specified device.

Parameters

{0} : IP address specified for the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

The device with the specified IP address might not be a storage device. Check the device type for the specified IP address.

If the device for the specified IP address has not been detected by this software, detect the device and execute the processing again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3377

Specified iSCSI PortID ({0}) is not found in the specified storage device ({1}).

Explanation

The specified port ID does not exist in the specified storage device.

Parameters

{0} : Specified Port ID
{1} : IP address specified for the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the port ID specified is invalid:

    Specify a valid port ID, and re-execute.

  • If the IP address specified for the storage device is invalid:

    Specify a valid IP address for the storage device, and re-execute.

ssmgr3378

The specified HostResponse number ({0}) does not in the specified storage device ({1}).

Explanation

The specified HostResponse does not exist in the specified storage device.

Parameters

{0} : Specified HostResponse number (decimal)
{1} : IP address specified for the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the specified HostResponse number is invalid:

    Specify a valid HostResponse number, and re-execute.

  • If the IP address specified for the storage device is invalid:

    Specify a valid IP address for the storage device, and re-execute.

ssmgr3400

The specified device ({0}) is not a storage device in this software.

Explanation

The specified device is not storage device.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

The device with the specified IP address might not be a storage device. Check the device type for the specified IP address.

If the device for the specified IP address has not been detected by this software, detect the device and execute the processing again.

ssmgr3401

The "Monitoring Status" of the specified storage device ({0}) is not "normal".

Explanation

The status of the specified storage device is not "normal".

Parameters

{0} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

An error may be occurred with the target storage device or the network. Check the status of the connection between the storage device and the device where the Manager is installed.
If there is no problem in the network environment, perform the following action:

  • If the storage device is not registered:

    The storage device has been detected by this software, but it has not been registered. Register it, and execute the processing again.

  • If the user name or password has been changed on the connection destination storage device:

    Set the correct user name and password using the Web Console.

If the above action does not resolve the problem, the user authentication may fail because the number of the SSH communication sessions to the target device has reached the upper limit. Reset the user name and password for the target device using the Web Console, and execute the processing again after disconnecting other SSH communication sessions.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3402

Failed to set or obtain the information for the storage device. Error code={0}, detail message={1}

Explanation

An error has occurred with either: (1) the settings for the storage device, or (2) the information acquisition processing.

Parameters

{0} : Error code
{1} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

  • When the error code is 60, 70, or 80:

    Check whether there are any errors with either the status of the device or the network environment, and execute the processing again.

    If using the detection command for an iSCSI host on the connection target, check that the iSNS server settings for the iSCSI port are enabled and that an iSNS server is connected to the iSCSI port, and try processing again.

    When creating a new NAS volume or NAS backup volume on the Create Shared Folder operation or the Create NAS Backup Volume operation, take the following action:

    1. Check the status of the device and the network environment, and resolve the error.

    2. Delete the NAS volume or NAS backup volume created when this error occurred.

    3. Execute the processing again.

  • When the error code is other number:

    Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3403

Specified storage device ({0}) is a device of the uncorrespondence.

Explanation

An error has occurred with either: (1) the settings for the storage device, or (2) the information acquisition processing.

Parameters

{0} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified storage device is supported.

  • When using Express:

    If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser:

    Refer to "Commands for storage management" in the ETERNUS SF Storage Cruiser Operation Guide for information on the supported device.

    If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3404

Specified storage device ({0}) is being locked.

Explanation

The setting of the specified storage device is locked.

Parameters

{0} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

The specified storage device has been locked by another operation. If ETERNUS Web GUI is open, log out and re-execute the processing. If the settings for the storage device are in the process of being changed using Storage Cruiser (for example, if access paths are being set up, or access paths are being inherited), then execute the processing again after the operation has completed.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3405

The operation cannot be executed, because the fatal inconsistent data was detected in the database of this software.

Explanation

The fatal inconsistent data was detected in the database of this software.

System Response

The system terminates processing.

System Administrator Corrective Action

Settings for the storage device have been made, but these settings have not been successfully reflected in the database for this software. Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3410

Specified RAID group ({0}) does not exist.

Explanation

The specified RAID group number does not exist.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct RAID group number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3411

The volume of the unsupport is registered in specified RAID group ({0}).

Explanation

Processing has terminated because there was a volume of a type that could not be deleted when the RAID group was forcibly deleted.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check volumes that are registered in the RAID group, delete volumes excluding the OLU volumes by using ETERNUS Web GUI, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3412

Name cannot be specified for specified storage device ({0}).

Explanation

Processing has terminated because an alias was specified for a device for which alias settings cannot be made.

Parameters

{0} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3413

Because the number of RAID groups reaches the upper bound, it is not possible to make it.

Explanation

The RAID group could not be created because the maximum number of RAID groups for the storage device has been reached.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of RAID groups that have been registered with the device. To create a new RAID group, an existing RAID will need to be deleted.

ssmgr3414

The RAID group cannot be made by combining specified disks ({0}).

Explanation

Processing has terminated because the specified combination of disks is incorrect.

Parameters

{0} : Disk number

System Response

The system terminates processing.

System Administrator Corrective Action

The problem may be due to one of the following. Check the disk and execute the processing again.

  • An invalid combination of disks may have been specified when the RAID group was created

  • A disk that is already being used by another RAID group may have been specified

  • Disks with different types may have been specified

  • A disk for system disk use only may have been specified

  • A disk in the slot reserved for system disk may have been specified

  • The specified disk may not exist

  • The reason for failure to create the RAID group may be because the status of the specified disk is "error"

  • The disk numbers unsuitable for the RAID Level (Only when using Express)

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3415

The value of assign CM({0}) specified when the RAID group is made is wrong.

Explanation

Processing terminated because either of the following may be occurred.

  • Value of the CM (that was assigned when the RAID group was created) is incorrect.

  • The CM in abnormal state is installed in the storage device.

Parameters

{0} : Assigned CM

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct assigned CM number, and re-execute.

When the CM is in abnormal state, re-execute after recovering to normal state.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3416

Specified volume ({0}) does not exist.

Explanation

Processing has terminated because the one of the following volume was specified:

  • A volume which has not been registered in the storage device.

  • A volume in which both the RAID Migration and Thin Provisioning Volume balancing have not been executed.

  • ODX Buffer Volume

When the Dynamic LUN Mirroring function of ServerView Resource Orchestrator is used, the specified REC copy group may be incorrect or the specified volume is not supported in the Dynamic LUN Mirroring function.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct volume number, and re-execute.

If using the Dynamic LUN Mirroring function of ServerView Resource Orchestrator, specify the correct volume number or the correct REC copy group name.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3417

The type of specified volume ({0}) is a unsupport.

Explanation

Processing has terminated, because the type of volume specified is not supported by the command or the specified volume is an ODX Buffer Volume.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

The supported volume types for each function are as follows.

Function

Supported Volume Type

Expanding of Thin Provisioning Volume capacity
Caution alarm value setting for Thin Provisioning Volume
Thin Provisioning Volume balancing

  • Thin Provisioning Volume

List displaying of Snap Data Pool Volume sessions

  • Snap Data Pool Volume

RAID Migration

  • OLU

  • Thin Provisioning Volume

  • Flexible Tier Volume

Volume setting
Flexible Tier Volume detail displaying

  • Flexible Tier Volume

Volume deleting
Volume formatting

  • OLU that is not LUN concatenated

  • Snap Data Volume

  • Snap Data Pool Volume

  • Thin Provisioning Volume

  • Flexible Tier Volume

Others

  • OLU that is not LUN concatenated

  • Snap Data Volume

  • Wide Striping Volume

  • Thin Provisioning Volume

  • Flexible Tier Volume

Specify the correct volume number, and re-execute.
The ETERNUS SF system cannot operate the ODX Buffer Volume.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3418

Because the number of AffinityGroup reaches the upper bound, it is not possible to make it.

Explanation

A new affinity group cannot be created because the maximum number of affinity groups has been reached.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of affinity groups that have been registered with the device. To create a new affinity group, an existing affinity group will need to be deleted.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3419

The specified alias name has already been registered.

Explanation

Processing has terminated because the specified alias cannot be registered more than once.

System Response

The system terminates processing.

System Administrator Corrective Action

The specified alias name may already exist. Execute the processing again after specifying the correct alias name.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3420

Specified AffinityGroup({0}) does not exist.

Explanation

The specified affinity group does not exist.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct affinity group number, and re-execute.

ssmgr3421

Connection AffinityGroup({0}) is a unsupport.

Explanation

The connected affinity group is not supported.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the correct affinity group number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3422

As for specified volume ({0}), the LUN mapping is done.

Explanation

LUN mapping for the specified volume number is complete.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct volume number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3423

AffinityGroup({0}) is registered in the hostAffinity.

Explanation

The specified affinity group has been registered with the host affinity function.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Delete the affinity group from the host affinity, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3424

As for volume({1}) of specified AffinityGroup({0}), the mapping is not done.

Explanation

The volume for the specified affinity group has not been mapped.

Parameters

{0} : Affinity group number
{1} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct volume number of the affinity group, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3425

Specified LUN({0}) is not set to AffinityGroup({1}).

Explanation

The specified LUN is not set to the affinity group.

Parameters

{0} : LUN number
{1} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct LUN number of the affinity group, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3426

All mappings of specified AffinityGroup({0}) cannot be deleted.

Explanation

All mappings of the specified affinity group cannot be deleted.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

To delete all mappings for the affinity group, delete the affinity group. Otherwise, specify an affinity group so that at least one mapping exists.

ssmgr3427

Because the number of volumes that can be made in RAID group ({0}) exceeds the upper bound, the volume cannot be made.

Explanation

Processing has terminated because the number of volumes exceeds the maximum number of volumes that can be created within a RAID group.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of volumes in the RAID groups that have been registered with the device. To create a new volume, either specify a different RAID group, or delete an existing volume.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3428

The status of specified RAID group ({0}) is abnormal.

Explanation

The specified operation cannot be performed, because the status of the specified RAID group is abnormal or the Logical Device Expansion is executing for the specified RAID group.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the RAID group. Execute the processing again after the status returns to "normal".

If the Logical Device Expansion is executing, execute the processing again after the Logical Device Expansion is completed.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3429

Because the capacity of specified RAID group ({0}) is insufficient, the volume cannot be made.

Explanation

The volume cannot be created because the RAID group does not have enough capacity.

When a fragmentation occurs in the RAID group, the creatable volume capacity may be less than total free capacity of the RAID group.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the total free capacity for the RAID group, specify its value and less with the volume capacity and re-execute.

When the specified volume capacity is less than the total free capacity for the RAID group, check the maximum free capacity for the RAID group using the ETERNUS Web GUI and specify its value and less with the volume capacity, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3430

Because the number of volumes that can be made exceeds the upper bound, it is not possible to make it.

Explanation

Processing has terminated because the number of volumes exceeds the maximum number of volumes that can be registered with the device.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of volumes that have been registered with the device. To create a new volume, an existing volume will need to be deleted.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3431

The volume exists in specified RAID group ({0}).

Explanation

Processing has terminated because an attempt was made to delete the RAID group where the volume is located.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

  • When using Express:

    RAID groups that contain volumes cannot be deleted. To delete RAID groups, please delete the volumes in the RAID group before deleting the RAID group.

    If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser:

    RAID groups that contain volumes cannot be deleted. Use either of the following methods to delete RAID groups:

    • Delete the volumes in the RAID group before deleting the RAID group.

    • If the volume is an open volume that is not LUN concatenated and not mapped, delete the RAID group forcibly by specifying the -f option.

    If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3432

The firmware version of ETERNUS does not correspond to RAID6.

Explanation

The firmware of ETERNUS Disk storage system does not support the RAID6.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the firmware version of ETERNUS Disk storage system, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3433

Because RAID migration or Thin Provisioning Volume balancing is being performed, specified volume ({0}) cannot be operated.

Explanation

Operations cannot be performed on the volume because the RAID Migration or Thin Provisioning Volume balancing is in progress.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the processing again after the RAID Migration or Thin Provisioning Volume balancing finishes.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3434

In the status of specified volume ({0}), it is not possible to process it.

Explanation

The specified operation cannot be performed, because the status of the volume is "error" or the Advanced Copy is being performed for the volume.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the volume status, and execute the processing again after the status returns to "normal".
If the Advanced Copy is being performed, then execute the processing again after the Advanced Copy processing has been completed or stopped.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3435

Because specified volume ({0}) is converting the encryption, it is not possible to operate it.

Explanation

Processing has terminated because the encryption for the specified volume is being converted.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the processing again after the encryption conversion for the volume finishes.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3436

The RAID group where specified volume ({0}) is included cannot operate it because of the LDE.

Explanation

Operations cannot be performed on the volume because Logical Device Expansion is being performed for the RAID group that includes the specified volume.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the processing again after the Logical Device Expansion for the RAID group finishes.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3437

LUN({1}) of specified AffinityGroup({0}) is used.

Explanation

Processing has terminated because the specified LUN belongs to an affinity group.

Parameters

{0} : Affinity group number
{1} : LUN number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct LUN number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3438

Specified LUN({0}) is out of range.

Explanation

The value specified for the LUN number is outside the range of values that can be registered for the device.

Parameters

{0} : LUN number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct LUN number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3439

The number of mappings of specified AffinityGroup({0}) exceeds the upper bound.

Explanation

The number of mappings specified exceeds the maximum number of mappings that can be specified.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct mapping, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3440

The RAID group to make the specified volume does not exist.

Explanation

There are no RAID groups where a volume can be created.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct RAID group number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3441

The specified RAID group cannot register the volume.

Explanation

The volume could not be registered in the RAID group.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the RAID group, and re-execute.

If the RAID group is one the types below, a volume cannot be registered in its RAID group.

  • RAID group in which any volumes other than open volumes, SDV, SDPV or WSV have been registered

  • RAID group used in Thin Provisioning Pool

  • RAID group used in Flexible Tier Sub Pool

  • RAID group used in the REC Disk buffer

  • Temporary RAID group created while executing the Logical Device Expansion

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3442

Specified AffinityGroup({0}) already exists.

Explanation

The specified affinity group cannot be registered because it already exists.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the affinity group number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3443

The value of specified AffinityGroup({0}) is out of range.

Explanation

The number for the specified affinity group is outside the range of values that can be specified for the device.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the affinity group number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3444

The alias name is not specified.

Explanation

The alias name is not specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the name that was specified when the affinity group was created, and execute the processing again.

To create an affinity group for ETERNUS DX60/DX60 S2/DX80/DX90, an alias must be specified. Set up an alias by specifying the -name option.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3445

The specification of the alias name is wrong.

Explanation

The wrong alias name was specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the names that were specified when the RAID group, volume and affinity group were created, and execute the processing again. The following table shows the models for which aliases can be specified at creation time.

Storage Device Name

Creating Object

Alias Name

Omission

ETERNUS DX60/DX60 S2/DX80/DX90

RAID group,
Volume

between 1 and 16 characters

possible

Affinity group

between 1 and 16 characters

impossible

Host response

between 1 and 16 characters

impossible

ETERNUS DX80 S2/DX90 S2
ETERNUS DX100 S3/DX200 S3
ETERNUS DX400/DX400 S2 series
ETERNUS DX500 S3/DX600 S3
ETERNUS DX8000/DX8000 S2 series

RAID group,
Thin Provisioning Pool,
Volume

between 0 and 16 characters

possible

Affinity group

between 1 and 16 characters

possible

Host response

between 0 and 16 characters

possible

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3446

Specified Storage device ({0}) cannot make the RAID group of RAID5+0.

Explanation

The specified storage device cannot make the RAID group of RAID5+0.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check if the storage device supports the RAID level of RAID5+0. Specify a supported RAID level and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3447

The specified Thin Provisioning Pool ({0}) does not exist.

Explanation

The specified Thin Provisioning Pool number does not exist.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid Thin Provisioning Pool number, and try again.

ssmgr3448

The specified notice value is invalid.

Explanation

The specified notice threshold value is incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid notice threshold value, and try again.

The following table shows the notice threshold value types and value ranges that can be set for Thin Provisioning Pool.

Type

Value Range

Caution

0 or 5 to 80
and
Not larger than the Warning value

Warning

5 to 99
and
Not smaller than the Caution value

The following table shows the notice threshold value types and value ranges that can be set for Snap Data Pool policy.

Type

Value Range

Information

1 to 97
and
Smaller than the Warning value

Warning

2 to 98
and
Larger than the Information value
and
Smaller than the Error value

Error

3 to 99
and
Smaller than the Warning value

ssmgr3449

The specified device or Thin Provisioning Pool information does not exist.

Explanation

The specified device or Thin Provisioning Pool information does not exist.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a device for which Pool information exists and a Thin Provisioning Pool number. Then, try again.

ssmgr3450

The specified device ({0}) is an unsupported Thin Provisioning.

Explanation

Thin Provisioning is invalid or not supported for the specified device.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

The storage devices below support Thin Provisioning. Check the model and firmware version of the specified storage device. If the firmware is an older version, then apply firmware that supports Thin Provisioning and try again. If the firmware has been applied, register the license of Thin Provisioning and try again.

Storage Device Name

Firmware Version

ETERNUS DX80 S2/DX90 S2
ETERNUS DX100 S3/DX200 S3
ETERNUS DX400/DX400 S2 series
ETERNUS DX500 S3/DX600 S3
ETERNUS DX8000/DX8000 S2 series

All versions

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3454

The specified port({0}) cannot set the HostReponse.

Explanation

The HostReponse number was specified for a port for which the affinity mode is ON.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the port that was specified is valid, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3455

Specified HostResponse({0}) does not exist.

Explanation

The specified HostResponse does not exist.

Parameters

{0} : Host Response number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid HostResponse number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3456

Specified server({0}) does not exist.

Explanation

The specified server does not exist.

Parameters

{0} : Host Table number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid Host Table number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3457

The specified server({0}) is used with HostAffinity.

Explanation

A server used in HostAffinity was specified.

Parameters

{0} : Host Table number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid Host Table number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3458

The specified port({0}) is a unsupport.

Explanation

The specified port is unsupported.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid port ID, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3459

The specified server({0}) cannot used Connection AffinityGroup({1}).

Explanation

A concatenated affinity group cannot be used in the Host Specific Mode for the HostResponse of the specified server.

Parameters

{0} : Host Table number
{1} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

In order to use a concatenated affinity group, the Host Specific Mode for the HostResponse of the server must be HP-UX Mode (SCC). Check the Host Specific Mode for the HostResponse of the server, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3460

Because the number of HostAffinity of specified port({0}) reaches the upper bound, it is not possible to make it.

Explanation

The Host Affinity cannot be registered because the Host Affinity number that can be registered for the port will exceed the upper limit.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Host Affinity number that was registered for the port. To register a new Host Affinity, you must either specify another port or delete any unnecessary Host Affinities.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3461

The specified server({0}) is not used with HostAffinity.

Explanation

A server not used in Host Affinity was specified.

Parameters

{0} : Host Table number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid Host Table number, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3462

The specified port({0}) is wrong.

Explanation

The specified port is invalid.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid port, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3463

Because the number of {0} reaches the upper bound, it is not possible to make it.

Explanation

Cannot register because the upper limit that can be registered in the function will exceed the upper limit.

Parameters

{0} : Resource name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of registered resources of the resource name shown in the message. To register a new one, you must delete any unnecessary ones that have been registered.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3464

The specified HostResponse({0}) cannot used.

Explanation

The specified Host Specific Mode for the HostResponse cannot be set.

Parameters

{0} : HostResponse number

System Response

The system terminates processing.

System Administrator Corrective Action

When LUN mapping for port which is used by the specified HostResponse is using LUN#256 or later, the Host Specific Mode for the HostResponse must be one of AIX Mode (Extended Address), HP-UX Mode (SCC), or Linux/NetApp V-Series Mode (Extended Address).
When the host which is used by the specified HostResponse is using the inked affinity group, the Host Specific Mode for the HostResponse must be HP-UX Mode (SCC).
Check the Host Specific Mode for the HostResponse, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3465

The specified value is used with other {0}.

Explanation

A value already used with another function was specified.

Parameters

{0} : Resource name

System Response

The system terminates processing.

System Administrator Corrective Action

The IP address, link local IP address, connection IP address, iSCSI name, iSCSI alias name, and iSCSI host name of the iSCSI port or iSCSI host cannot be registered when duplicated with other iSCSI port or iSCSI host settings. Check the settings, and re-execute. Refer to [Note] in "Connectivity Management" in the ETERNUS SF Storage Cruiser Operation Guide for information on the settings that cannot be registered when duplicated.

If NAS volumes or NAS backup volumes already exist, check their settings, delete the volumes as required and then try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3467

Network setting of {0} is wrong.

Explanation

The network setting is invalid.

Parameters

{0} : Resource name

System Response

The system terminates processing.

System Administrator Corrective Action

The following settings cannot be specified for the iSCSI port IP address, subnet, or gateway:

  • Network address

  • Broadcast address

  • The IP address and gateway IP address cannot be the same

  • The IP address and gateway IP address cannot have different subnets

Check the settings, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3468

The specified port({0}) disable of security setting.

Explanation

The security function is disabled for the specified port.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

The security function must be enabled for the specified port. Either enable the security function or specify a different port ID, and re-execute.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3469

IP address cannot be omitted.

Explanation

In the current firmware version number, the iSCSI host IP address cannot be omitted.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the iSCSI host IP address. To omit the iSCSI host IP address, refer to the storage device manual and update the firmware.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3470

The specified WWN({0}) has already been registered.

Explanation

The processing was terminated, because the specified WWN cannot be multiple registered.

Parameters

{0} : Specified WWN

System Response

The system terminates processing.

System Administrator Corrective Action

The specified WWB may already exist. Execute the processing again after specifying the correct WWN.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3471

Because the number of WWN reaches the upper bound, it is not possible to make it.

Explanation

The new WWN cannot be created, because the number of WWN reaches the upper limit.

System Response

The system terminates processing.

System Administrator Corrective Action

When creating the new WWN, delete the existing WWN and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3472

The specified WWN({0}) is wrong.

Explanation

The specified WWN is wrong.

Parameters

{0} : Specified WWN

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the processing again after specifying the correct WWN.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3476

Specified HostResponse ({9}) cannot set the Host Specific Mode ({15}).

Explanation

The specified Host Specific Mode cannot be set.

Parameters

{15} : Host Specific Mode

System Response

The system terminates processing.

System Administrator Corrective Action

The specified Host Specific Mode cannot be set, due to either a host response used on a port using LUN#256 or higher in the LUN mapping, or due to a host response used on a host WWN on which an Affinity group has been created. Check the port or the host WWN and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3478

Because it is default HostResponse({9}), the specified HostResponse({9}) cannot delete.

Explanation

The default HostResponse was specified.

Parameters

{9} : HostResponse number

System Response

The system terminates processing.

System Administrator Corrective Action

The default HostResponse cannot be deleted. Check the specified HostResponse.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3479

Because it is default HostResponse ({9}), the specified option cannot set.

Explanation

The option that cannot be set to the default HostResponse is specified.

Parameters

{9} : HostResponse number

System Response

The system terminates processing.

System Administrator Corrective Action

The following option cannot be specified with the default HostResponse.

  • Alias name of HostResponse

Check the specified HostResponse or option, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3482

The specified size type of disk is wrong.

Explanation

The specified disk capacity type is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct disk capacity type, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3483

The specified function is not supported in the current firmware.

Explanation

The current firmware version does not support one or more of below functions:

  • Snap Data Pool function

  • Snap Data Pool Volume function

  • Thin Provisioning function

  • Automated Storage Tiering

  • RAID group automatic creation function

  • RAID group automatic creation function for Flexible Tier Sub Pool

  • REC path settings from ETERNUS DX90, DX400 series, DX8000 series to ETERNUS DX90 S2, DX200 S3, DX400 S2 series, DX500 S3/DX600 S3, DX8000 S2 series

System Response

The system terminates processing.

System Administrator Corrective Action

If use the function, refer to the manuals of the storage device and update the firmware.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3486

The resource of the device ({0}) is insufficient.

Explanation

  • When using Express:

    The operation cannot be performed because of any of the following reasons:

    • The maximum capacity allowing for synchronous format has been exceeded.

    • The maximum capacity of storing shared folder information has been exceeded.

  • When using Storage Cruiser:

    The operation cannot be performed because of any of the following reasons:

    • The maximum capacity allowing for both RAID Migration and Thin Provisioning Volume balancing at the same time has been exceeded.

    • The maximum capacity allowing for synchronous format has been exceeded.

    • The maximum capacity of storing shared folder information has been exceeded.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the operation again after the format, RAID Migration or Thin Provisioning Volume balancing currently executing has been completed.

Check the number of registered shared folders and their settings. To create a new shared folder, unnecessary shared folders should be deleted.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3487

The RAID group cannot be made on the specified condition. {0}

Explanation

Any of the following may be possible factors:

  • The RAID group cannot be created under the conditions that were specified for disk type, RAID level, capacity and number of RAID groups.

  • The RAID group for configuring a Thin Provisioning Pool cannot be created under the conditions that were specified either for disk type, reliability, disk capacity type and number of RAID groups, or for disk type, reliability and Thin Provisioning Pool capacity.

  • The RAID group for configuring a Flexible Tier Sub Pool cannot be created under the conditions that were specified for disk type, reliability and Flexible Tier Sub Pool capacity.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Review the conditions for creating a RAID group, RAID group for configuring a Thin Provisioning Pool and RAID group for configuring a Flexible Tier Sub Pool. Then, try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3488

The volume exists in specified Thin Provisioning Pool ({0}).

Explanation

Processing was terminated due to an attempt to delete a Thin Provisioning Pool that contains a volume.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

The Thin Provisioning Pool that has volumes cannot be deleted. Delete all volumes in the Thin Provisioning Pool, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3489

Unable to execute the command. detail message={0}

Explanation

The command cannot be executed.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Check the parameters and the device status according to the detailed message, and try again after solving the problem.

Message ID of
Detail Message

Action Plan

STXS7006

  • When the result in the detail message is 73:

    The command cannot be executed because the copy session control is being performed. Wait for a minute, and try again.

  • In all other cases:

    Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

STXS8034

Mainframe resources cannot be operated. Check that a Mainframe resource is not specified and try again.

STXS8101

It cannot be operated because of the memory shortage error. Perform either of the following actions:

  • There is a possibility where the memory area in the ETERNUS Disk storage system is temporarily insufficient. Try again after waiting about one minute.

  • If this message is output on setting the copy table size, there is a possibility to exceed the maximum capacity of the copy table size that can be set to the storage device. Review the copy table size to be specified, and try again.

STXS8160

It cannot be operated because there is a forcibly stopped processing. Login to the ETERNUS Web GUI and take over the processing according to the message output at login time.

ED198,
ED1C1,
ED1EB

The operation cannot be performed because an error occurred in the Controller Module in the ETERNUS Disk storage system. Take the following action.

  • In the case that a new NAS volume or NAS backup volume was created on the Create Shared Folder operation or the Create NAS Backup Volume operation:

    1. Resolve the error in the Controller Module.

    2. Delete the NAS volume or NAS backup volume created when this error occurred.

    3. Execute the processing again.

  • In all other cases:

    1. Resolve the error in the Controller Module.

    2. Execute the processing again.

Others

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3490

The function of the device ({0}) is disable.

Explanation

The operation cannot be performed because the license for one of the following functions has not been registered or the function is disabled:

  • Thin Provisioning function

  • Encryption function

  • Advanced Copy function

  • Automated Storage Tiering

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Register the corresponding license or enable the function and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3491

The status of device ({0}) is abnormal.

Explanation

The specified operation cannot be performed because the status of the device is "error".

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the device status, and execute the processing again after the status returns to "normal".

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3492

Source of RAID migration is same as destination of RAID migration.

Explanation

The operation cannot be performed because of any of the following reasons:

  • The RAID group at the target of RAID Migration is the same as the one with which the volume at the source of RAID Migration is affiliated.

  • The Thin Provisioning Pool at the target of RAID Migration is the same as the one with which the volume at the source of RAID Migration is affiliated.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify values for the RAID group or Thin Provisioning Pool at the target of RAID Migration that are different from those with which the volume at the source of RAID Migration is affiliated, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3493

The specified volume ({0}) is formatting.

Explanation

The operation cannot be performed because the specified volume is formatting.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

After the volume formatting is completed, try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3494

Start of RAID migration is failed.

Explanation

If failed to start the RAID Migration processing.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the storage device and the network environment for any errors and try again.

If any working volume is remaining in the RAID group or Thin Provisioning Pool at the target of RAID Migration, delete the volume.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3495

The specified disk ({0}) cannot be used.

Explanation

The problem can be one of the following:

  • When creating the Hot Spare disk:

    • The specified disk is the system disk.

    • The specified disk is not the data disk.

    • The status of the specified disk is abnormal.

    • The specified disk is used in RAID group.

    • The specified disk is of another type than those in the RAID group.

    • The capacity of the specified disk is less than that of the smallest disk of which the RAID group consists.

  • When deleting the Hot Spare disk:

    • The specified disk is not the Hot Spare disk.

    • The status of the specified disk is not which of "Spare", "Broken", and "Not Exist".

Parameters

{0} : Disk number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the disk to be used, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3496

The specified volume ({0}) cannot be used.

Explanation

The problem can be one of the following:

  • The status of the specified disk is abnormal.

  • An attempt was made to carry out scheduled deletion on a Snap Data Pool Volume with scheduled deletion.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the state of the specified value and execute it again after it changes normally.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3500

The specified Thin Provisioning Pool ({0}) cannot operate.

Explanation

RAID Migration of an encrypted volume to an unencrypted Thin Provisioning Pool cannot be carried out.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Thin Provisioning Pool status, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3501

The capacity of specified Thin Provisioning Pool ({0}) is insufficient.

Explanation

The operation cannot be performed because the capacity of the Thin Provisioning Pool which is the RAID Migration destination is insufficient.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the available capacity of the Thin Provisioning Pool, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3502

The specified value is out of range. {0}

Explanation

Any of the following specified values are outside ranges that can be specified:

  • disk

  • RAID group

  • Number of created RAID groups

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • volume capacity

  • HostResponse

  • port

  • Host WWN

  • iSCSI host

  • SAS host

  • affinity group

  • LUN

  • REC transfer buffer

  • REC path

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Execute it again after confirming the specified value or the state of the storage device.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3503

The status of specified value is invalid. {0}

Explanation

The status of any of the following values cannot be processed injustice or the uninstalling hatchet:

When using Express

When using Storage Cruiser

  • disk

  • RAID group

  • Thin Provisioning Pool

  • volume

  • CM

  • port

  • disk

  • RAID group

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • CM

  • CPU in CM

  • port

  • port setting status

  • SAS host

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the state of the specified value and execute it again after it changes normally.

If this error is output during the volume relocation stop processing of Automated Storage Tiering, check the status of the Tier pool where the volume to be relocated belongs. If the Tier pool status is not normal, try the volume relocation stop processing again after the Tier pool status returns to normal.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3504

The specified value cannot be used. {0}

Explanation

Any of the following specified values cannot be used:

  • disk

  • RAID group

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • HostResponse

  • port

  • affinity group

  • NAS interface

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that an operation that cannot be performed for the specified value has been executed. Check the specified value for any mistakes.
If there is any mistake, specify the correct value and try the operation again.
If there is no mistake, try the operation again after confirming the status of the specified value.

Logical Device Expansion cannot be executed while setting the Eco-mode.

The NAS interface cannot be set to the NAS port while setting it to the member port of the link aggregation.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3505

The RAID level is wrong.

Explanation

The operation cannot be performed because the RAID level is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified RAID level or the storage device status, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3506

The specified value is in use. {0}

Explanation

Any of the following specified values are already being used and cannot be specified:

When using Express

When using Storage Cruiser

  • disk

  • volume

  • affinity group

  • port

  • shared folder

  • NAS interface

  • disk

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • HostResponse

  • affinity group

  • host WWN

  • iSCSI host

  • SAS host

  • port

  • Logical Device Expansion

  • RAID Migration

  • Thin Provisioning Volume balancing

  • Advanced Copy

  • REC transfer buffer

  • shared folder

  • NAS interface

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Execute it again after confirming the specified value or the state of the storage device.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3508

The number of disk reaches the upper bound.

Explanation

The upper bound for the number of disk that can be operated concurrently has been reached. The operation cannot be performed.

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the operation again after confirming the specified number of disks.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3509

The specification of the encryption is wrong.

Explanation

The specification of the Encryption is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified Encryption function or the storage device Encryption function, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3510

The slave CM cannot used.

Explanation

The slave CM cannot be used.

System Response

The system terminates processing.

System Administrator Corrective Action

Reregister by IP address on the Master CM side when IP address of the storage device is IP address on the Slave CM side.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3511

The available space is insufficient. {0}

Explanation

The operation cannot be performed because of any of the following reasons:

  • There is not sufficient free space in the RAID group.

  • There is not sufficient free space in the Thin Provisioning Pool.

  • There is not sufficient free space in the Flexible Tier Pool.

  • There is no free space because the RAID group is used in the Thin Provisioning Pool.

  • There is no free space because the RAID group is used in the Flexible Tier Pool.

  • The maximum capacity allowing for both RAID Migration and Thin Provisioning Volume balancing at the same time has been exceeded.

  • The maximum capacity for creating a Snap Data Pool Volume on the device has been exceeded.

  • The maximum capacity for creating a Thin Provisioning Pool on the device has been exceeded.

  • The maximum capacity for creating a Flexible Tier Sub Pool on the device has been exceeded.

  • The maximum capacity for creating a Thin Provisioning Volume on the device has been exceeded.

  • The maximum capacity for creating a Flexible Tier Volume on the device has been exceeded.

  • There is not sufficient capacity in the NAS volume.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the free space and try again. If this message is output either after creating a volume by specifying a RAID group that is used in a Thin Provisioning Pool or Flexible Tier Pool, or after implementing RAID Migration, said RAID group cannot be used. Specify a Thin Provisioning Pool or Flexible Tier Pool, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3513

The specified value is not registered. {0}

Explanation

It is impossible to operate because of one of the following reasons:

  • Any of the following specified values are not registered:

    • disk

    • RAID group

    • Thin Provisioning Pool

    • Flexible Tier Pool

    • Flexible Tier Sub Pool

    • Flexible Tier Sub Pool in the Flexible Tier Pool

    • Flexible Tier Pool Element

    • volume

    • HostResponse

    • Host WWN

    • iSCSI host

    • SAS address

    • affinity group

    • LUN

    • Eco-mode schedule

    • REC transfer buffer

    • REC path

  • The specified volume status is not the following.

    • RAID Migration is in progress

    • Thin Provisioning Volume balancing is in progress

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the operation again after confirming the specified value or the state of the storage device.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3514

The specified value has already been registered. {0}

Explanation

Any of the following specified values have already been registered:

  • disk

  • RAID group

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • HostResponse

  • Host WWN

  • iSCSI host

  • SAS address

  • affinity group

  • LUN

  • RAID group name

  • Thin Provisioning Pool name

  • Flexible Tier Pool name

  • Flexible Tier Sub Pool name

  • volume name

  • HostResponse name

  • host name

  • affinity group name

  • REC transfer buffer

  • REC path

  • Authentication server

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the operation again after confirming the specified value or the state of the storage device.
When you displayed the Flexible Tier Pool name or Flexible Tier Sub Pool name, perform the Reload Status for Automatic Storage Tiering again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3515

Encrypted volume exists. {0}

Explanation

The operation cannot be performed because an encrypted volume exists.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the storage device status and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3517

The device ({0}) is boot up or shutdown.

Explanation

The operation cannot be performed while the power supply of the storage device is being turned off or while it is being turned on.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the operation again after completing the start of the storage device.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3518

Volume is formatting. {0}

Explanation

The operation cannot be performed because a volume is currently formatting.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Try again after the volume formatting has finished.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3519

Volume is encrypting or decrypting. {0}

Explanation

The operation cannot be performed because a volume is currently encrypting or decrypting.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Try again after the volume has finished encrypting or decrypting.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3520

Advanced Copy is processing. {0}

Explanation

The operation cannot be performed because an Advanced Copy is in progress.
When Advanced Copy is being performed by specifying the whole volume, the capacity of its volume cannot be expanded.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Try again after the Advanced Copy processing has finished.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3521

RAID migration or Thin Provisioning Volume balancing is processing. {0}

Explanation

The operation cannot be performed because a RAID Migration or Thin Provisioning Volume balancing is in progress.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Try again after the RAID Migration or Thin Provisioning Volume balancing has finished.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3522

LDE is processing. {0}

Explanation

The operation cannot be performed because a Logical Device Expansion is under way.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Try again after the Logical Device Expansion has finished.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3523

REC session exists. {0}

Explanation

The operation cannot be performed because a REC session exists.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Try again after the REC session has finished.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3524

The device ({0}) is updating the controller firmware.

Explanation

The operation cannot be performed because a controller firmware update is under way for the specified device.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Try again after the controller firmware update has finished.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3525

The device ({0}) is remote maintenance processing.

Explanation

The operation cannot be performed because the specified device is under remote maintenance.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Try again after the remote maintenance has finished.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3526

The specified size is wrong. {0}

Explanation

The operation cannot be performed because any of the following specified values are wrong:

  • Disk capacity

  • Thin Provisioning Pool capacity

  • Volume capacity

  • SDPE capacity

  • REC transfer buffer capacity

  • Extreme Cache capacity

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified size, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3527

The specified value reaches the upper bound. {0}

Explanation

Any of the following specified values reach the upper bound.
If the registered volumes reach the upper bound, the RAID Migration and Thin Provisioning Volume balancing cannot be performed.

  • Number of registered RAID groups

  • Number of registered Thin Provisioning Pools

  • Number of registered Flexible Tier Pools

  • Number of registered Flexible Tier Sub Pools

  • Number of registered Flexible Tier Pool Elements

  • Number of registered volumes

  • Number of registered host WWNs

  • Number of registered iSCSI hosts

  • Number of registered SAS addresses

  • Number of registered affinity groups

  • Advanced Copy table size

  • REC transfer buffer size

  • REC path

  • Total value of the number of RAID Migration in progress and the number of Thin Provisioning Volume balancing in progress

  • Number of Flexible Tier Pool Element Migration in progress

  • Total capacity of Thin Provisioning Volumes

  • Used capacity of Flexible Tier Sub Pool

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number or size of configuration items registered in the storage device.
When using the ODX Buffer Volume, confirm if the number of registered volumes including the ODX Buffer Volume has reached the maximum limit. As the ODX Buffer Volume cannot be displayed with this product, confirm this through the ETERNUS Web GUI.
To register a new item for which the upper bound has been reached, an existing one has to be removed from the configuration.

When the REC transfer buffer size is changed, the REC transfer buffer of the connection source device or the connection destination device might be deleted. If the REC transfer buffer has been deleted, set the REC transfer buffer size again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3528

The specified transfer rate cannot be used.

Explanation

The problem can be one of the following:

  • For the transfer rate of the FC port, a value other than 1Gbit/s, 2Gbit/s, 4Gbit/s, 8Gbit/s, 16Gbit/s or Auto-negotiation was specified.

  • For the transfer rate of the iSCSI port, a value other than 100Mbit/s Full duplex/Half duplex auto-setting, 100Mbit/s Full duplex, 1Gbit/s Full duplex/Half duplex auto-setting, 1Gbit/s Full duplex, 10Gbit/s Full duplex/Half duplex auto-setting or Auto-negotiation was specified.

  • For the transfer rate of the SAS port, a value other than 1.5Gbit/s, 3Gbit/s, 6Gbit/s or Auto-negotiation was specified.

  • For the specified FC port, an unavailable transfer rate was specified.

  • For the specified iSCSI port, an unavailable transfer rate was specified.

  • For the specified SAS port, an unavailable transfer rate was specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the transfer rate and/or the FC, iSCSI or SAS ports and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3529

Loop ID cannot be specified.

Explanation

The Loop ID can be specified when the connection mode of the FC port is FC-AL.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the connection mode of the FC port and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3530

The specified frame size is wrong.

Explanation

The specified frame size is wrong.
The 512byte, 1024byte or 2048byte can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified frame size, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3531

The specified combination cannot be used. {0}

Explanation

The specified combination cannot be used.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the combination of the specified parameters, and try again.

If this message is output in the caution alarm value setting for Thin Provisioning Volume, check that the type of target volume is Thin Provisioning Volume. Then, try again.

If this message is displayed when setting up a NAS interface or authentication server, the settings to the NAS interface or authentication server may have been changed. Check the NAS interface or authentication server settings and try the operation again.

If you still have a problem, collect the information required for troubleshooting as described in the following manual and contact Fujitsu Technical Support.

  • When using Express:

    Refer to "Collecting the troubleshooting information" in the ETERNUS SF Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser:

    Execute the operation again after confirming the "Command References" in the ETERNUS SF Storage Cruiser Operation Guide.

    If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3532

The value of Advanced Copy parameter is out of range.

Explanation

The problem can be one of the following:

  • The table size is beyond the range of values that can be set on the device.

  • The bitmap resolution rate is beyond the range of values that can be set on the device.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the table size or the bitmap resolution rate and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3533

The specified value cannot be used for specified storage device ({0}). {1}

Explanation

  • When using Express:

    The problem might be one of the following:

    • An alias was set for a device that cannot use aliases.

    • An unsupported value or character length was set for the alias.

    • Encryption was enabled for a device that cannot use any the following:

      • Encrypted volume

      • Encrypted Thin Provisioning Pool

    • In the creation of a RAID group, either of the following was set:

      • A registered RAID group

      • An assigned CM was specified that is unavailable on the selected device

    • In the creation or capacity expansion of a Thin Provisioning Pool, an unsupported value was set for the specified device.

    • A Dedicated Hot Spare disk was set for a device that cannot use Dedicated Hot Spare.

    • A RAID Migration to a Thin Provisioning Pool operation was started on a system that does not support this type of operation.

    • A REC Disk buffer size was set on the specified device where this setting is not supported.

  • When using Storage Cruiser:

    The problem might be one of the following:

    • An alias was set for a device that cannot use aliases.

    • An unsupported value or character length was set for the alias.

    • A Stripe Depth was set for a device that cannot specify the Stripe Depth.

    • Encryption was enabled for a device that cannot use any the following:

      • Encrypted volume

      • Encrypted Thin Provisioning Pool

      • Encrypted Flexible Tier Pool

    • In the creation of a RAID group, either of the following was set:

      • A registered RAID group

      • An assigned CM was specified that is unavailable on the selected device

    • In the creation of a Thin Provisioning Pool, either of the following was performed:

      • A disk capacity type was specified for a device whose disk capacity type cannot be specified.

      • A Thin Provisioning Pool capacity was specified for a device whose Thin Provisioning Pool capacity cannot be specified.

      • Disk attribute or reliability was specified that cannot be set on the selected device.

      • A disk capacity type or an assigned CM was specified that is unavailable on the selected device.

    • In the capacity expansion of a Thin Provisioning Pool, either of the following was performed:

      • A disk capacity type was specified for a device whose disk capacity type cannot be specified.

      • A Thin Provisioning Pool capacity was specified for a device whose Thin Provisioning Pool capacity cannot be specified.

      • A disk capacity type or an assigned CM was specified that is unavailable on the selected device.

    • In the creation or modification of a Flexible Tier Pool, the warning alarm value or caution alarm value was specified that cannot be set on the selected Flexible Tier Pool.

    • In the creation of a Flexible Tier Sub Pool, either of the following was performed:

      • Disk attribute was specified that cannot be set on the selected device.

      • An assigned CM was specified that is unavailable on the selected device.

    • In the capacity expansion of a Flexible Tier Sub Pool, either of the following was performed:

      • An assigned CM was specified that is unavailable on the selected device.

      • A capacity below the specified Flexible Tier Sub Pool capacity was specified.

    • A Dedicated Hot Spare disk was set for a device that cannot use Dedicated Hot Spare.

    • In the creation or modification of a Flexible Tier Volume, an unavailable priority of Flexible Tier Sub Pool was specified.

    • The operation was started for a device that does not support any the following operations:

      • A RAID Migration to a Thin Provisioning Pool

      • A RAID Migration to a Flexible Tier Pool

    • The volume capacity was specified in the following operations:

      • A RAID Migration of a Thin Provisioning volume

      • A RAID Migration of a Flexible Tier Volume

    • In the RA mode change of the FC port or iSCSI port, an unavailable value was specified that cannot be set on the selected device.

    • An unavailable value was specified for the IP address, subnet mask, or gateway of an iSCSI port.

    • An unavailable value was specified for the IP address that confirms the IP arrival status of an iSCSI port.

    • A transfer speed was specified for a device whose transfer speed on the SAS port cannot be set.

    • A default host response was specified for a device whose default host response cannot be modified.

    • A REC path of an iSCSI port was specified for a device that does not support REC paths of iSCSI ports.

    • A value was specified that cannot be used by the selected device.

Parameters

{0} : IP address of storage device
{1}: Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

  • When using Express:

    Check the device or the firmware version and try again.
    If the firmware version is old, upgrade the firmware and try again.

    If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser:

    Execute the operation again after confirming the value that can be specified for the device by "Command References" in the ETERNUS SF Storage Cruiser Operation Guide.

    In addition, check the firmware version of the storage device. If the firmware version is old, apply the new version and try again.

    If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3534

The specified port({0}) enable of security setting.

Explanation

Security is activated on the specified port.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Security must be deactivated on the specified port. Either deactivate security, or specify a different Port ID before you try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3535

The specified disk ({0}) does not exist.

Explanation

The specified disk does not exist.

Parameters

{0} : Disk number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct disk number and try again.

ssmgr3536

The specified SAS address ({15}) is wrong.

Explanation

The specified SAS address is wrong.

Parameters

{15} : SAS address

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct SAS address and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3537

The type of specified Port ({0}) is different.

Explanation

The specified port type is different.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Set the correct port type and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3538

Failed to obtain the information for the remote device ({0}). detail message={1}

Explanation

The information for the remote device could not be obtained.

Parameters

{0} : IP address for the remote device
{1} : Detailed message

System Response

The system terminates processing.

System Administrator Corrective Action

Check the remote device status and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3539

Failed to measure the round trip time.

Explanation

The problem can be one of the following:

  • REC path connection type is set to direct.

  • REC path status is abnormal.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the connection and the REC path and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3540

REC path setting is wrong.

Explanation

  • When using Express:

    The problem can be one of the following:

    • The status of the device where the REC path is set and the specified REC path status do not match.

    • The specified REC path setting is wrong.

  • When using Storage Cruiser:

    The problem can be one of the following:

    • The connection destination storage device is not supported.

    • The same device is specified as both source and target device in the connection.

    • Unsupported port type is specified.

    • The source and target devices in the connection have different port types.

    • The status of the device where the REC path is set and the specified REC path status do not match.

    • The IP address that corresponds to the specified IP address type is not set to the iSCSI port.

    • The specified REC path setting is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the REC path settings and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3542

Required value is not specified.

Explanation

Required value is not specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the operation again after confirming the "Command References" in the ETERNUS SF Storage Cruiser Operation Guide.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3543

The specified MTU size is wrong.

Explanation

The specified MTU size is wrong.
The 1000byte, 1050byte, 1100byte, 1150byte, 1200byte, 1250byte, 1300byte, 1350byte, 1400byte or 1438byte can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified MTU size, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3544

The specified remote device is wrong.

Explanation

The problem can be one of the following:

  • The connection destination storage device does not support REC function.

  • The type of the connection destination storage device is Mainframe.

  • The connection destination storage device is connected with iSCSI-RA.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the connection destination storage device, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3545

The specified forwarding interval is wrong.

Explanation

The specified transfer interval of the REC buffer REC is wrong.
The 1sec, 2sec, 4sec, 8sec 15sec, 30sec 45sec, 60sec, 75sec, 90sec, 105sec or 120sec can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the transfer interval of the REC buffer, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3546

The specified HALT Wait Timer is wrong.

Explanation

The specified HALT wait timer of the REC buffer REC is wrong.
The 0sec, 5sec, 10sec or 15sec can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the HALT wait timer of the REC buffer, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3547

The specified monitoring time is wrong.

Explanation

The specified monitoring time of the REC buffer REC is wrong.
The value from 0min to 15min can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the monitoring time of the REC buffer, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3548

The device ({0}) which is not managed in this software is set to the REC path.

Explanation

A storage device not managed by this software has been attached to the REC path.

Parameters

{0} : Box ID of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Register the corresponding storage device in the software and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3549

The specified REC path ({0}) does not exist.

Explanation

The specified REC path does not exist.

Parameters

{0} : Combination of the connection source port and the connection destination port

System Response

The system terminates processing.

System Administrator Corrective Action

Correct the REC path setting and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3550

The amount of memory of CM is different.

Explanation

CMs have different memory capacities.

In the REC buffer settings, the memory capacities of all CMs must be the same.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the memory capacity of CM, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3551

Because the number of REC path reaches the upper bound, it is not possible to make it.

Explanation

The problem can be one of the following:

  • The number of devices specified in REC path has reached the upper limit.

  • The number of ports of the connection targets specified in REC path has reached the upper limit.

  • The number of paths between the own device and the target devices in the connection specified in REC path has reached the upper limit.

  • The number of paths between the ports on the own device and the ports on the target devices in the connection specified in REC path has reached the upper limit.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the numbers in REC path. For setting a new REC path, any existing REC path must be deleted beforehand.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3552

The specified REC buffer is an unsupport.

Explanation

The specified REC buffer is not supported.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the REC buffer type, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3553

The volume does not exist in specified RAID group ({0}).

Explanation

The volume does not exist in the specified RAID group.
The volume must be existed in the RAID group which the Logical Device Expansion is performed.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the RAID group, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3554

The encryption cannot be set.

Explanation

Processing was terminated because encryption cannot be set.
Encrypted volumes cannot be created in RAID groups that consist of SEDs.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the RAID group, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3555

The PIN data exists in specified volume ({0}).

Explanation

Processing ended because the PIN data existed in the specified volume.
The volume where the PIN data exists cannot be formatted.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the operation again after confirming the volume.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3556

In the status of specified Thin Provisioning Pool ({0}), it is not possible to process it.

Explanation

The operation cannot be performed because the specified Thin Provisioning Pool is abnormal state.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

  • When formatting all area:

    Try again after checking that the status of the specified Thin Provisioning Pool is "Available", "Partially Readying" or "Readying".

  • When formatting the unformatted area:

    Try again after checking that the status of the specified Thin Provisioning Pool is "Partially Readying" or "Readying".

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3557

Because total value of the number of RAID Migration in progress and the number of Thin Provisioning Volume balancing in progress reaches the upper bound, it is not possible to make it.

Explanation

The problem can be one of the following:

  • RAID Migration or Thin Provisioning Volume balancing cannot be performed, as this would exceed the total value of the number of RAID Migrations and the number of Thin Provisioning Volume balancing that can be handled at the same time.

  • RAID Migration cannot be performed, as there is no free space in the RAID group at the RAID Migration target.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the total value of the number of RAID Migration in progress and the number of Thin Provisioning Volume balancing in progress, and/or the RAID groups at the target of RAID Migration.

For starting a new RAID Migration, any existing RAID Migration or Thin Provisioning Volume balancing must have completed. Try again after all existing RAID Migration or Thin Provisioning Volume balancing have completed.

If there is no space available in the RAID group at the target of RAID Migration, secure more free space before you try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3558

The specified value is functionally wrong. {0}

Explanation

The specified value is functionally wrong.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

  • When using Express:

    Refer to "Collecting the troubleshooting information" in the ETERNUS SF Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser:

    Execute the operation again after confirming the "Command References" in the ETERNUS SF Storage Cruiser Operation Guide.

    If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3559

CHAP setting is unsupported

Explanation

The problem can be one of the following:

  • The CHAP certification has been set for the specified iSCSI port

  • The CHAP certification has been set for the source device iSCSI port of the REC path

  • The CHAP certified user name set for the source device iSCSI port of the REC path contains a "?" character.

  • The CHAP certified password set for the source device iSCSI port of the REC path contains a "?" character.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the CHAP certification setting, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3560

The specified mode is wrong.

Explanation

The problem can be one of the following:

  • You attempted to change the port mode to CA on a port whose mode already is CA.

  • You attempted to change the port mode to RA on a port whose mode already is RA.

  • The specified port mode is not supported.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified port, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3561

The specified device ({0}) is an unsupport Flexible Tier function.

Explanation

In the specified device, Automated Storage Tiering is disabled or not supported.

Parameters

{0} : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

The storage devices below support Automated Storage Tiering.

Storage Device Name

Firmware Version

ETERNUS DX80 S2/DX90 S2
ETERNUS DX400 S2 series
ETERNUS DX8000 S2 series

V10L20 or later

ETERNUS DX100 S3/DX200 S3
ETERNUS DX500 S3/DX600 S3

All versions

To use Automated Storage Tiering, it is necessary to register the Thin Provisioning license and enable Automated Storage Tiering. Check the model, firmware version, registration status of the Thin Provisioning license and setting status of Automated Storage Tiering of the specified storage device.

If the firmware is an older version, then apply firmware that supports Automated Storage Tiering.
If the firmware has been applied, register the license of Thin Provisioning.
If the license of Thin Provisioning has been registered, enable Automated Storage Tiering and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3562

The specified Flexible Tier Pool ({0}) does not exist.

Explanation

The specified Flexible Tier Pool does not exist.

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct Flexible Tier Pool number, and try again.

ssmgr3563

The specified Flexible Tier Sub Pool ({0}) does not exist.

Explanation

The specified Flexible Tier Sub Pool does not exist.

Parameters

{0} : Flexible Tier Sub Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct Flexible Tier Sub Pool number, and try again.

ssmgr3564

Specified device ({0}) cannot change the Flexible Tier function.

Explanation

Any of the following may be possible factors:

  • Enabling Automated Storage Tiering failed because Automated Storage Tiering is already enabled on the storage system.

  • Enabling Automated Storage Tiering failed because the maximum number of volumes has been registered in the storage system.

  • Disabling Automated Storage Tiering failed because Automated Storage Tiering is already disabled on the storage system.

  • Disabling Automated Storage Tiering failed because a Flexible Tier Pool exists on the storage system.

Parameters

{0} : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the status of Automated Storage Tiering in the specified device is correct, and click Reload Status on the Action pane of the Overview. Then, try again.

If a Flexible Tier Pool is registered in the device, Automated Storage Tiering cannot be disabled. After deleting the Flexible Tier Pool, try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3565

In the status of specified Flexible Tier Pool ({0}), it is not possible to execute format.

Explanation

Any of the following may be possible factors:

  • There is no Flexible Tier Sub Pool in the specified Flexible Tier Pool.

  • The status of the specified Flexible Tier Pool is abnormal.

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Formatting a Flexible Tier Pool is possible only if Flexible Tier Sub Pools exist in the Flexible Tier Pool. Check that a Flexible Tier Sub Pool is defined in the Flexible Tier Pool, and execute the operation again.

If formatting all area of a Flexible Tier Pool, check that the status of the specified Tier Pool is either "Available", "Partially Readying" or "Readying", and execute the operation again.
If formatting an unformatted area of a Flexible Tier Pool, check that the status of the specified Tier Pool is either "Partially Readying" or "Readying", and execute the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3566

In the status of specified Volume ({0}), it is not is not possible to execute RAID migration.

Explanation

Any of the following may be possible factors:

  • The status of the specified volume is abnormal.

  • The RAID Migration of the specified volume is in progress.

  • The Thin Provisioning Volume balancing of the specified volume is in progress.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the volume status. If the status is abnormal, change the status to normal and try again.

If the RAID Migration of the specified volume is in progress, try again after completing or stopping of the RAID Migration.

If the Thin Provisioning Volume balancing of the specified volume is in progress, try again after completing of the Thin Provisioning Volume balancing.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3567

In the status of specified Flexible Tier Pool ({0}), it is not possible to execute RAID migration.

Explanation

Any of the following may be possible factors.

  • The status of the specified Flexible Tier Pool is abnormal.

  • There is not sufficient free space in the specified Flexible Tier Pool.

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Flexible Tier Pool status. If the status is abnormal, change the status to normal and try again.

If there is not sufficient free space in the Flexible Tier Pool, expand the Flexible Tier Pool capacity and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3568

Flexible Tier Pool Element migration is processing.{0}

Explanation

The operation cannot be executed because the Flexible Tier Pool Element migration is in progress.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After completing of the Flexible Tier Pool Element migration, try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3569

The specified Flexible Tier Pool ({0}) does not have Flexible Tier Sub Pool.

Explanation

The following operations cannot be executed because there is no Flexible Tier Sub Pool in the specified Flexible Tier Pool.

  • Flexible Tier Volume creation

  • RAID Migration to the Flexible Tier Pool

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Creation of a Flexible Tier Volume or RAID Migration to a Flexible Tier Pool can be done only if a Flexible Tier Sub Pool has been defined in the specified Flexible Tier Pool. Check that a Flexible Tier Sub Pool is defined in the Flexible Tier Pool, and execute the operation again.

If there is no Flexible Tier Sub Pool in the Flexible Tier Pool, try again after creating the Flexible Tier Sub Pool in the Flexible Tier Pool.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3574

The specified value cannot be used for specified storage device in the current firmware ({0})

Explanation

The value that cannot be set in the current firmware version was specified.

The following setting is available only when the storage device is either of ETERNUS DX80 S2/DX90 S2, DX400 S2 series, DX8000 S2 series and its firmware version is V10L40 or later.

  • Set the iSCSI-CA port to ON/OFF for the IPv4 function

  • Set the iSCSI-CA port to ON/OFF for the IPv6 function

  • Set the iSCSI-CA port to IPv6 address

  • Set the iSCSI-RA port to ON/OFF for the IPv4 function

  • Set the iSCSI-RA port to ON/OFF for the IPv6 function

  • Set the iSCSI-RA port to IPv6 address

  • Set the IP address of a iSCSI host to IPv6 address

  • Set the IP address of a remote copy destination device to IPv6 address

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

To use functions, refer to the storage device manual and update the firmware.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3575

PFM does not exist.

Explanation

Any of the following may be possible factors:

  • PFM is not installed on the storage device.

  • There is any CM that PFM is not installed.

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether PFM is installed, and then try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3577

This operation cannot be executed for the NAS resource is in use.

Explanation

The operation could not be executed because the NAS resource was in use.

System Response

The system terminates processing.

System Administrator Corrective Action

Stop or wait for using the NAS resource and try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3578

This operation cannot be executed for the NAS resource.

Explanation

The operation that cannot be executed for the NAS resource was performed.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified information for any mistakes. If there is any mistake, specify the correct information and try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3580

The specified storage device is locked. ({0}, {1})

Explanation

The setting of the storage device at local site or remote site is locked.

Parameters

{0} : IP address of storage device at local site
{1} : Box ID of storage device at remote site

System Response

The system terminates processing.

System Administrator Corrective Action

The target storage device is locked by other operation. Wait for the completion of other operation.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3581

Failed to execute the operation, because other operation is executed. ({0}, {1})

Explanation

The process is terminated because other operation is being executed for the storage device at local site or remote site.

Parameters

{0} : IP address of storage device at local site
{1} : Box ID of storage device at remote site

System Response

The system terminates processing.

System Administrator Corrective Action

The target storage device is locked by other operation. Wait for the completion of other operation.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3582

Failed to set the REC session. detail message={0}

Explanation

It failed to create or delete the REC session.

Parameters

{0}: Error message of AdvancedCopy Manager Copy Control Module (It may not be output.)

System Response

The system terminates processing.

System Administrator Corrective Action

If an error message of AdvancedCopy Manager Copy Control Module, then perform the appropriate action according to its message.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3583

Please perform recovery. copypair={0}, copygroup={1}, remotevolume={2}, localvolume={3}, boxid={4}

Explanation

It failed to create or delete the volume. It is necessary to perform the recovery operation.

Parameters

{0} : Copy pair name
{1} : Copy group name
{2} : Volume number in the storage device at remote site
{3} : Volume number in the storage device at local site
{4} : Box ID of the storage device at remote site

The volume number is displayed with the hexadecimal starting with "0x".
The necessary information for the recovery operation is only output.

System Response

The system terminates processing.

System Administrator Corrective Action

If this message is output during the L-Server deletion processing from ServerView Resource Orchestrator, perform the appropriate action according to the message that appears immediately before this message. Then, delete the L-Server again.

If this message is output during the processing other than L-Server deletion, perform the appropriate action according to the message that appears immediately before this message. Then, perform the following recovery operation before retrying the operation.

Delete the displayed copy pair, copy group, volume at remote site and volume at local site in order of the following. It is necessary to perform the following operation for the only displayed items.

  1. Delete the copy pair.

    acpair remove -g copyGroup -p copyPair

    copyGroup : Copy group name
    copyPair : Copy pair name

  2. Delete the copy group.

    acgroup remove -g copyGroup

    copyGroup : Copy group name

  3. Delete the volume at remote site.

    storageadm volume delete -ipaddr ipAddress -remote boxID -remote-volume volumeNumber

    ipAddress : IP address of storage device at local site
    boxID : Box ID of storage device at remote site
    volumeNumber : Volume number in the storage device at remote site

  4. Delete the volume at local site.

    storageadm volume delete -ipaddr ipAddress -volume volumeNumber

    ipAddress : IP address of storage device at local site
    volumeNumber : Volume number in the storage device at local site

Refer to "Command References" in the ETERNUS SF AdvancedCopy Manager Operation Guide for Copy Control Module for information on the acpair remove command and acgroup remote command.
Refer to "Command References" in the ETERNUS SF Storage Cruiser Operation Guide for information on the storageadm volume command.

Note

  • When copy pairs other than the displayed copy pair exist in a copy group, do not delete its copy group.

  • When the ssmgr3584 message is output during the deletion of the volume at remote site, check that the specified volume number is correct, and delete the volume specified with -remote-force option.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3584

The specified remote volume might be used.

Explanation

The deletion process is terminated because the specified storage device at remote site may be used.

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified IP address, Box ID and volume number are correct.
Check that the specified volume is not used, and retry the operation specified with -remote-force option.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3585

The specified device does not registered in AdvancedCopy Manager. ({0})

Explanation

It failed to create or delete the volume because the specified storage device is not registered into AdvancedCopy Manager.

Parameters

{0} : IP address of storage device at local site or Box ID of storage device at remote site

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the displayed IP address or Box ID is a resource of the target storage device.

If the specified storage device is not registered into AdvancedCopy Manager, refer to the ServerView Resource Orchestrator manuals and perform the settings to use Dynamic LUN Mirroring function.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3586

Unable to operate the remote storage device. detail message=({0})

Explanation

It is impossible to operate the storage device at remote site because of any of the following reasons:

  • Box ID of the specified storage device at remote site is incorrect.

  • The REC path status is abnormal.

  • The firmware of the storage device at remote site does not support the Dynamic LUN Mirroring function.

Parameters

{0} : Detailed message

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct Box ID for the storage device at remote site.
Check the REC path status.
Apply the firmware which is supporting the Dynamic LUN Mirroring function.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3600

The specified values in NAS interface are not correct. detail message={0}

Explanation

The processing failed because the NAS interface settings are not correct.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified value, and then try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3601

The specified Shared Folder ({0}) does not exist.

Explanation

The processing failed because the specified shared folder does not exist.

Parameters

{0} : Shared folder number

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that the specified shared folder has been deleted. Check whether the specified shared folder exists.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3602

The specified NAS Interface ({0}) does not exist.

Explanation

The processing failed because the specified NAS interface in the storage device does not exist.

Parameters

{0} : NAS interface number

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that the specified NAS interface has been deleted. Check whether the specified NAS interface exists.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3603

The specified NAS port ({0}) does not exist.

Explanation

The processing failed because the specified NAS port in the storage device does not exist.

Parameters

{0} : NAS port number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct NAS port, and then try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3604

The specified port ({0}) is not NAS port.

Explanation

The processing failed because the specified port in the storage device is not a NAS port.

Parameters

{0} : NAS port number

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that the specified NAS port has been deleted because of reduction or other reasons. Check whether the specified NAS port exists.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3605

The specified volume ({0}) is not NAS volume.

Explanation

The processing failed because the specified volume in the storage device is not a NAS volume.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct NAS volume, and then try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3610

NAS settings are not correct. detail message={0}

Explanation

The processing failed because the NAS settings are not correct.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Check the parameters and the device status according to the detailed message, and try the operation again after solving the problem.

  • If detailed message is "Authentication failure [D70B]":

    Any of the following may be possible factors. Check the setting values to the device or authentication server, and then try the operation again.

    • There is some wrong setting value to the authentication server.

    • The owner/group specified for the shared folder does not exist on the authentication server.

    • The time between the device and authentication server is not synchronized.

  • If detailed message is "NAS system volume does not exist. Please create a shared folder at first [D70B]":

    No NAS system volume exists when creating a NAS interface or setting up the authentication server. A NAS system volume is created by creating a shared folder. For this reason, create a shared folder and then try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3611

The specified operation could not be executed at the current mount status.

Explanation

The specified operation cannot be performed because the NAS volume is being unmounted.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the storage device status and try the operation again after mounting the NAS volume.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3612

The device ({0}) is changing NAS configuration.

Explanation

The processing failed because the operation was performed during changing NAS configuration.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Wait for the NAS configuration changing to complete and try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3613

NAS function is not available for specified device ({0}).

Explanation

The processing failed because the operation was performed for the storage device that the NAS Option is not installed.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

When the NAS Option is installed in the specified storage device, perform Reload Conf. on the Web Console and try the operation again.

When the NAS Option is not installed in the specified storage device, refer to the ETERNUS Disk storage system manuals to add the NAS Option and try the operation again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3614

Error occurred in mounting or unmounting NAS backup data. detail message={0}

Explanation

The processing failed because an error occurred in mounting or unmounting NAS backup destination.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Take the appropriate action indicated by "A.9 Error Messages of NAS".

ssmgr3621

NAS filesystem status is abnormal. ({0})

Explanation

The processing failed because an error occurred in the NAS file system of the storage device.

Parameters

{0} : Error message number of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Check the parameters and the device status according to the ETERNUS CLI User's Guide, and try the operation again after solving the problem.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3700

Failed to set the Advanced Copy function.

Explanation

It failed to set up the Advanced Copy function.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3701

Failed to obtain the Advanced Copy function information.

Explanation

It failed to obtain the information of the Advanced Copy function.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3702

Failed to set the Advanced Copy parameter.

Explanation

It failed to set the parameter of the Advanced Copy function.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3703

Failed to obtain the Advanced Copy parameter information.

Explanation

It failed to obtain the parameter information of the Advanced Copy function.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3704

Failed to modify the raidgroup name.

Explanation

It failed to change the RAID group name.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3705

Failed to modify the volume name.

Explanation

It failed to change the volume name.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3706

Failed to obtain the LUN Mapping information.

Explanation

It failed to obtain the LUN Mapping information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3707

Failed to create the iSCSI Host.

Explanation

It failed to create the iSCSI host.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3708

Failed to delete the iSCSI Host.

Explanation

It failed to delete the iSCSI host.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3709

Failed to modify the iSCSI Host.

Explanation

It failed to change the iSCSI host.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3710

Failed to obtain the iSCSI Host information.

Explanation

It failed to obtain the iSCSI host information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3712

Failed to create the SAS Host.

Explanation

It failed to create the SAS host.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3713

Failed to delete the SAS Host.

Explanation

It failed to delete the SAS host.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3714

Failed to modify the SAS Host.

Explanation

It failed to change the SAS host.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3715

Failed to obtain the SAS Host information.

Explanation

It failed to obtain the SAS host information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3717

Failed to modify the SAS Port.

Explanation

It failed to configure the SAS port.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3718

Failed to obtain the SAS Port information.

Explanation

It failed to obtain the SAS port information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3719

Failed to obtain the volume encrypting progress.

Explanation

It failed to obtain the progress information of the volume encryption processing.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3720

Failed to obtain the Thin Provisioning Pool format progress.

Explanation

It failed to obtain the progress information of the Provisioning Pool format processing.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3721

Failed to apply the Eco-mode schedule.

Explanation

It failed to apply the Eco-mode schedule.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3722

Failed to obtain the Eco-mode schedule information.

Explanation

It failed to obtain the Eco-mode schedule information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3723

Failed to modify the Thin Provisioning Pool name.

Explanation

It failed to change the Thin Provisioning Pool name.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3724

Failed to create the Hot Spare disk.

Explanation

It failed to create the Hot Spare disk.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3725

Failed to delete the Hot Spare disk.

Explanation

It failed to delete the Hot Spare disk.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3726

Failed to set the Snap Data Pool.

Explanation

It failed to configure the Snap Data Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3727

Failed to obtain the Snap Data Pool information.

Explanation

It failed to obtain the Snap Data Pool information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3728

Failed to set the Snap Data Pool policy.

Explanation

It failed to configure the Snap Data Pool policy.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3729

Failed to obtain the Snap Data Pool policy information.

Explanation

It failed to obtain the Snap Data Pool policy information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3730

Failed to obtain the Snap Data Pool Volume information.

Explanation

It failed to obtain the Snap Data Pool Volume information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3731

Failed to obtain the session information of Snap Data Pool Volume.

Explanation

It failed to obtain the session information of Snap Data Pool Volume.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3732

Failed to set the encryption mode.

Explanation

It failed to configure the Encryption function.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3733

Failed to obtain the encryption mode information.

Explanation

The Encryption information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3734

Failed to obtain the enclosure information.

Explanation

It failed to obtain the enclosure information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3735

Failed to set the Reset Group.

Explanation

It failed to configure the Reset Group.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3736

Failed to obtain the Reset Group information.

Explanation

It failed to obtain the Reset Group information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3737

Failed to create the REC path.

Explanation

The REC path creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3738

Failed to delete the REC path.

Explanation

The REC path deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3739

Failed to obtain the REC path information.

Explanation

The REC path information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3740

Failed to set the Round Trip Time.

Explanation

The Round Trip Time could not be set.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3741

Failed to create the REC buffer.

Explanation

It failed to create the REC buffer.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3742

Failed to delete the REC buffer.

Explanation

It failed to delete the REC buffer.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3743

Failed to obtain the REC buffer information.

Explanation

REC transfer buffer information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3744

Failed to unlock the device.

Explanation

It failed to unlock the device.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3745

Failed to set accesspath.

Explanation

It failed to configure the access path.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3746

Failed to obtain the FCoE Port information.

Explanation

It failed to obtain the FCoE port information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3747

Failed to set the Flexible Tier mode.

Explanation

It failed to set up Automated Storage Tiering.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3748

Failed to obtain the Flexible Tier mode information.

Explanation

It failed to obtain the Automated Storage Tiering information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3749

Failed to create the Flexible Tier Pool.

Explanation

It failed to create the Flexible Tier Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3750

Failed to delete the Flexible Tier Pool.

Explanation

It failed to delete the Flexible Tier Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3751

Failed to modify the Flexible Tier Pool.

Explanation

It failed to modify the Flexible Tier Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3752

Failed to format the Flexible Tier Pool.

Explanation

It failed to format the Flexible Tier Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3753

Failed to obtain the Flexible Tier Pool information.

Explanation

It failed to obtain the Flexible Tier Pool information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3754

Failed to obtain the Flexible Tier Pool format progress.

Explanation

It failed to obtain the Flexible Tier Pool format progress.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3755

Failed to create the Flexible Tier Sub Pool.

Explanation

It failed to create the Flexible Tier Sub Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3756

Failed to expand the Flexible Tier Sub Pool capacity.

Explanation

It failed to expand the Flexible Tier Sub Pool capacity.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3757

Failed to modify the Flexible Tier Sub Pool.

Explanation

It failed to modify the Flexible Tier Sub Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3758

Failed to obtain the Flexible Tier Sub Pool information.

Explanation

It failed to obtain the Flexible Tier Sub Pool information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3759

Failed to execute the Flexible Tier Pool Element migration.

Explanation

It failed to execute the Flexible Tier Pool Element migration.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3760

Failed to obtain the Flexible Tier Pool Element migration progress.

Explanation

It failed to obtain the Flexible Tier Pool Element migration progress.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3761

Failed to modify the volume.

Explanation

It failed to modify the volume.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3762

Failed to obtain the Flexible Tier Volume detail information.

Explanation

It failed to obtain the Flexible Tier Volume detail information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3763

Failed to obtain the Thin Provisioning Pool Element/Flexible Tier Pool Element information.

Explanation

It failed to obtain the Thin Provisioning Pool Element and Flexible Tier Pool Element information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the ETERNUS SF Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3953

The device ({0}) cannot be specified. Two or more devices with the same name exist.

Explanation

Since the specified device name is overlapped within the system, the target device cannot be identified.

Parameters

{0} : Specified device name

System Response

The system terminates processing.

System Administrator Corrective Action

The device name should be unique within the system.
Check the device name within the system and change it so that it can be unique. If you are searching subnets, check the devices within subnets, as well.

ssmgr5003

The same VM guest is detected. IP: {0} UUID: {1}

Explanation

The VM guest that has the same UUID was detected in one VM host.

Parameters

{0} : IP address of VM host
{1} : UUID of the duplicated VM guest

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5004

Port is detected in same location. srcPortID: {0} dstPortID: {1}

Explanation

The port that the port ID differs was detected in same location.

Parameters

{0} : Port ID
{1} : Port ID that the location is duplicated

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5005

The same port is detected. PortID: {0}

Explanation

The port that has the same port ID was detected.

Parameters

{0} : Duplicated port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5006

SNMP error occurred in communication with the device. IP: {0}

Explanation

SNMP error occurred in communication with the device.

Parameters

{0} : IP address of the device in which an error occurred

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5007

Timeout error occurred in communication with the device. IP: {0}

Explanation

SNMP timeout occurred in communication with the device.

Parameters

{0} : IP address of device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the LAN environment for problems.

In some cases, the community name of a device that uses the SNMP protocol for communication may be set to something other than "public" and the community name of the Management Server may not be changed. If so, communication is disabled because of a mismatch of the community name. The community name of the target device needs to be set for the Management Server. Try the operation again after changing the community name of the target device on the Web Console.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5008

The specified device does not support the deletion of zoning.

Explanation

The specified device does not support the deletion of zoning.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5009

Address specified is an invalid value. IP: {0}

Explanation

The device detection failed because the checking the specified IP address failed.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified IP address.
If the IP address is incorrect, specify the correct IP address and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5010

The specified device is mismatch of model or deviceID.

Explanation

The processing failed because the model or device ID of the specified device does not match with the target device.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified IP address.
If the IP address is incorrect, specify the correct IP address and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5011

The specified device does not support the account change. IP: {0}

Explanation

The specified device does not support the account modification.

Parameters

{0} : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5012

The device of different type from specified one was found. Discovered device type = deviceType

Explanation

For the specified IP address, the device of different type from specified one was detected on the current opening screen.
For example, this message may be displayed when an IP address of Fibre Channel switch is specified on the storage device registration screen.

Parameters

deviceType : Type of the detected device

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the device of the specified IP address is one of the device type that can be operated on the current opening screen, and then register the device again.

ssmgr7000

Failed to start the performance monitor. The target device address: ipAddress

Explanation

Performance monitoring failed to start at the device shown in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Check the device status and that there are no faults in the network environment. Then, try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7001

Failed to stop the performance monitor. The target device address: ipAddress

Explanation

Performance monitoring failed to stop at the device shown in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Check the device status and that there are no faults in the network environment, then try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7002

Failed to obtain the status of performance monitor. The target device address: ipAddress

Explanation

Collection failed for the performance monitoring status at the device shown in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Check the device status and that there are no faults in the network environment, then try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7003

Not supported performance monitoring. The target device address: ipAddress

Explanation

The specified device shown in ipAddress does not support the performance monitoring function.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Devices other than NetApp FAS Series do not support use of this command to issue performance monitoring start and stop commands.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7004

Failed in the processing of the performance monitoring function because two or more devices with specified address existed. The target device address: ipAddress

Explanation

Processing by the performance monitoring function failed because two or more devices have the specified IP address shown in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Check if the correct IP address has been set for the device.

If the device was included manually, then remove and re-register it with the correct IP address, and try again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7005

Already been monitoring the performance. The target device address: ipAddress

Explanation

Performance monitoring is already in progress at the specified device shown in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Check the device status:

  • If the performance monitoring status at the device is "Monitoring", then performance is already being monitored at the target device.

  • If the performance monitoring status at the device is "Recovering" or "Error", then stop performance monitoring and start the processing again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7010

The Performance Monitoring is not set. Please confirm the Performance Monitoring setting.

Explanation

The performance monitoring is not set.

System Response

The system terminates processing.

System Administrator Corrective Action

Set the performance monitoring, and re-execute.

ssmgr7020

Unable to automatic recreate a config XML file. detail={0}

Explanation

The automatic recreate processing of the configuration information file failed.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

After performing the appropriate action for an error shown in the detail message, click Reload Conf. on the Action pane to reload the device information. When the performance monitoring was performed, restart the performance monitoring in the performance monitoring setting. If the same error occurs even after taking the above measures, delete the target device to be operated and register it again.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7101

The device {0} is set enable

Explanation

The device has been enabled.

Parameters

{0} : Device name and IP address

System Response

The command is completed normally.

System Administrator Corrective Action

No action is required.

ssmgr7102

The device {0} is set disable. If disable the information of threshold setting is deleted.

Explanation

The device has been disabled.

Parameters

{0} : Device name and IP address

System Response

The command is completed normally.

System Administrator Corrective Action

No action is required.

ssmgr7103

The device {0} is under threshold monitoring. Please stop the threshold monitoring first and set threshold monitoring.

Explanation

The device is monitoring threshold values.

Parameters

{0} : Device name and IP address

System Response

The command is completed normally.

System Administrator Corrective Action

No action is required.

ssmgr7105

Unable to set enable of threshold setting of the device{0}.

Explanation

Device threshold setting could not be enabled.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

If a detail message is displayed, follow the detail message instructions.

If a detail message is not displayed, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7106

Unable to set disable of threshold setting of the device {0}.

Explanation

Device threshold setting could not be disabled.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

If a detail message is displayed, follow the detail message instructions.

If a detail message is not displayed, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7111

Unable to set Threshold Monitoring Time/ Alarm Display Time/ Alarm Frequency of the device {0}.

Explanation

The device threshold monitoring time, alarm display time, or alarm display frequency could not be set successfully.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

If a detail message is displayed, follow the detail message instructions.

If a detail message is not displayed, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7112

Please set the Alarm Display Time within Threshold Monitoring Time.

Explanation

Set the alarm display time within the threshold monitoring period.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7113

Please input <Start Time> within 00:00 - 23:59.

Explanation

<Start time> Set the start time to between 00:00 and 23:59.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7114

Please input <Stop Time> within 00:00 - 24:00.

Explanation

<Stop time> Set the stop time to between 00:00 and 24:00.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7121

The Performance Monitoring of the device {0} is stopped. Please confirm the Performance Monitoring setting.

Explanation

The device performance monitoring setting is stopped. Check the performance monitoring setting.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7122

{0} setting error : select items, or input the value from {1} to {2}.

Explanation

An item selection error or input value error occurred.

Parameters

{0} : Name of setting item
{1} : Lower limit of input range for the setting item
{2} : Upper limit of input range for the setting item

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7123

When Alarm Tolerance is selected to Consecutive Time, the Rearm value become disable.

Explanation

If continuous time is specified for the allowable alarm range, the lower limit is nullified.

System Response

The command is completed normally.

System Administrator Corrective Action

No action is required.

ssmgr7124

Unable to set Threshold Monitoring.

Explanation

The threshold monitoring target could not be set.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7125

The Threshold Monitoring of the device {0} is disabled. Please confirm the Threshold Monitoring setting.

Explanation

The device threshold setting is stopped.

If a continuous time is specified for the allowable alarm range, the lower limit is nullified. Check the threshold setting.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7126

There is mistake of threshold setting. Please confirm the threshold setting.

Explanation

The threshold settings contain an error. Check the threshold settings.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7127

The Threshold Monitoring setting and Threshold Monitoring start of the device {0} is failed.

Explanation

An attempt to set and start device threshold monitoring failed.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7128

The Threshold Monitoring stop of the device {0} is failed.

Explanation

An attempt to stop device threshold monitoring failed.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7131

Please input days as a value not exceeding 365 days.

Explanation

Input error. Specify the number of days as a value not exceeding 365.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7132

Unable to set the Alarm Keep Period of the device {0}.

Explanation

An attempt to set the device alarm holding period failed.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7141

Unable to display the Report of report ID {0}. It is possible to be removed the report already. Please confirm.

Explanation

Detail information on the report ID could not be displayed.

Parameters

{0} : Report ID

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7143

Unable to renew the Alarm Log.

Explanation

An attempt to update the alarm log failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7144

Unable to sort.

Explanation

Sorting failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7145

Unable to find the alarm log data {0}.

Explanation

Applicable alarm log data cannot be found.

Parameters

{0} : Alarm log data

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7146

Fail to search.

Explanation

Search failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7147

Failed to Save File. Please check write permission of the filesystem or the capacity of the filesystem.

Explanation

File saving failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the file system is write-protected or check the size of the file system.

ssmgr7148

Failed to Save File.

Explanation

File saving failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7150

Failed to print.

Explanation

Printing failed because an error was detected in the printer.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7160

The time and date specification is improper. Please set another value.

Explanation

The time specification is invalid. Specify another value.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7161

Please set the time between {0} and {1}.

Explanation

Specify the time in the range from {0} to {1}.

Parameters

{0} : 2001/08/01 00:00
{1} : Latest future time that can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7170

The device {0} is not registered as a candidate for management.
Please carry out an device entries.

Explanation

The specified device is not registered as a management target.

Perform the device registration.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7190

The Performance Monitoring of the device {0} has stopped.
Please confirm the Performance Monitoring setting.

Explanation

Performance monitoring of the target device has been stopped by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7191

The device {0} is under performance monitoring.
Please confirm the Performance Monitoring setting.

Explanation

Performance monitoring of the target device has been started by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7192

The Threshold Monitoring of the device {0} is {1}.
Please confirm the Threshold Monitoring setting.

Explanation

Performance monitoring of the target device has been started by another user's operation.

Parameters

{0} : Name and IP address of the device
{1} : "Enabled" or "Disabled"

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7193

The Threshold Monitoring of the device {0} has stopped.
Please confirm the Threshold Monitoring setting.

Explanation

Threshold monitoring of the target device has been stopped by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7194

The device {0} is under threshold monitoring.
Please confirm the Threshold Monitoring setting.

Explanation

Threshold monitoring of the target device has been started by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7195

The Threshold Monitoring Time Setting of device {0} is reset.
Please confirm the Threshold Monitoring Time setting.

Explanation

The time setting of threshold monitoring of the target device has been changed by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr8002

Multiple errors occurred on the manager.

Explanation

Two or more errors occurred in the Manager.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8003

Unable to read the manager configuration file 'fileName'. The file does not exists or the contents of the file are incorrect.

Explanation

The Manager configuration file could not be read. The configuration file does not exist or contains an error.

Parameters

fileName : Manager configuration file name

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the Manager configuration file exists and if it does, whether it contains an error.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8010

Unable to start remote services. The registry server for remote services may not be started on the port portNumber, or the port may already be used by another program.

Explanation

The remote service provided by the Manager function could not be started. The registry server is not active for the port number used to provide the functions, or another program is using the same port number.

Parameters

portNumber : Number of the port that the Manager provides

System Response

The system terminates processing.

System Administrator Corrective Action

Check the system environment for problems, such as the operating conditions of other applications.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8011

Unable to start the registry server of port portNumber. The port may already be used by another program.

Explanation

The registry server provided by the Manager function could not be started.

Parameters

portNumber : Number of the port that the Manager provides

System Response

The system terminates processing.

System Administrator Corrective Action

Check the system environment for problems, such as the operating conditions of other applications.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8012

Unable to start the remote service 'serviceName'.

Explanation

The remote service provided by the Manager function could not be started.

Parameters

serviceName : Name of the remote service that the Manager provides

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8013

Unable to connect to the manager. Please check whether the manager is operating correctly. The manager address is address.

Explanation

If failed to connect to the Manager.

Parameters

address : Address used to communicate with the Manager

System Response

The system terminates processing.

System Administrator Corrective Action

Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the error cause to restart the ETERNUS SF Manager service.
If no error occurred in the system, check the free space of the file system where the ETERNUS SF product has been installed. If the file system free space is insufficient, expand capacity and restart the service.

When the service is stopped or is restarted, this message might be output. No action is required for this case.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8014

Unable to access to the manager. Please check whether the manager is operating correctly. The manager address is address.

Explanation

If failed to communicate with the Manager.

Parameters

address : Address used to communicate with the Manager

System Response

The system terminates processing.

System Administrator Corrective Action

Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the error cause to restart the ETERNUS SF Manager service.
If no error occurred in the system, check the free space of the file system where the ETERNUS SF product has been installed. If the file system free space is insufficient, expand capacity and restart the service.

When the service is stopped or is restarted, this message might be output. No action is required for this case.

If you still have a problem, refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8015

Unexpected error occurred on the manager. The manager address is ipAddress.

Explanation

An unexpected error, such as a program internal processing error, occurred in the Manager.

Parameters

ipAddress : Address used to communicate with the Manager

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8017

Illegal internal processing has been detected. Unable to use the service 'serviceName' from any remote clients.

Explanation

An attempt was made to start a service that is not permitted to use, as a remote service. This is an invalid internal processing within the program.

Parameters

serviceName : Service name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8019

Illegal internal processing has been detected on the manager. Unable to use the service 'serviceName'.

Explanation

An unavailable service was requested in the Manager. The Manager is not equipped with the service or the Manager program contains invalid internal processing.

Parameters

serviceName : Requested service name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8022

Illegal internal processing has been detected on the manager. Unable to create the service 'serviceName'.

Explanation

Invalid internal processing was detected in the Manager. An invalid method was used to initiate the service.

Parameters

serviceName : Name of the service to be instantiated

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8023

Illegal internal processing has been detected: detail

Explanation

Invalid internal processing was detected.

Parameters

detail : Detected error

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8024

Unrecovered error has been detected: detail

Explanation

An unrecoverable error was detected.

Parameters

detail : Detected error

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8025

Unexpected error has been detected: detail

Explanation

An unexpected error was detected.

Parameters

detail : Detected error

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting the troubleshooting information" in the Operation Guide (ETERNUS SF Express Operation Guide or ETERNUS SF Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8030

The manager is under initialization. Please wait for a while. The manager address is ipAddress.

Explanation

The Manager is being initialized. Operation by the Web Console is not possible.

Parameters

ipAddress : Address used by the Web Console to communicate with the Manager

System Response

The system terminates processing.

System Administrator Corrective Action

The Web Console cannot operate the Manager until initialization of the Manager is completed. Wait a few moments, and retry the operation.

ssmgr9100

ETERNUS SF License Manager is not installed

Explanation

The program of the license management function has not been installed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Install the ETERNUS SF Manager.

ssmgr9101

No license for the specified function.

Explanation

The license for executing the specified function is not registered.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Register the required license.