Top
Systemwalker Software Configuration Manager Operator's Guide
FUJITSU Software

4.2.10 Script Execution Failure Check

A "script execution failure check" task is generated when the script execution process fails.

Log information is output using the following format:

<yyyy-MM-dd HH:mm:ss>:<Keyword>

message:

...

returnCode:

Keyword

returnCode

Meaning

ExecuteScript

1

Script processing has failed. The failed script results are output against "message".

Failed to execute the script.
[ret] {0}
[stdout]
{1}
[stderr]
{2}

[Parameters]

{0}: Return value of the script

{1}: Standard output of the script

{2}: Standard error of the script

[Action]

Take action based on error information displayed for return values, standard output, and standard errors. Also, select the process from the Task management window.

All

189

In the event that one of the following values is output against "message", it means that the connection for network communications with the business server has failed

[LinkExpRBA] CategoryCode : 50
[LinkExpRBA] ErrorCode : 80

[Action]

Check the following items:

  • The file transfer infrastructure may not have been set up on the business server. Check whether the file transfer infrastructure has been set up.

  • The business server may have stopped. Check the operational status of the business server.

  • The file transfer infrastructure may not be running on the business server. Start the file transfer infrastructure.

    [Windows]
    Restart the Systemwalker File Transfer Library Control service.

    [Linux]
    Execute the following command:
    # service FJSVlnkbs start

  • There may be an error with the IP address specified in the "hosts" file for the business server. Check the IP address specified in the "hosts" file.

  • If the remote server is a PC server with a TCP/IP connection, the number of connection requests on the business server may have exceeded the maximum number of requests that can be simultaneously processed by WinSock.

  • The connection may have been blocked by a firewall on the communication path.

  • If the business server is running Windows, the connection may have been blocked by security settings such as the Windows firewall.

  • If the situation still does not change despite the appropriate action having been taken and processing retried, collect investigation data using the problem investigation data collection command (swcfmg_collectinfo), and then contact Fujitsu technical support.

In the event that one of the following values is output against "message" or "server_check_result", it means that a timeout has occurred during communication with the business server.

[LinkExpRBA] CategoryCode : 50

[LinkExpRBA] ErrorCode : 60

[Action]

The following are possible causes of the problem:

  • The business server may have stopped.

  • The business server may have slowed down.

  • The communications environment may be experiencing a high load.

Check these possible causes and then retry.

If the situation still does not change despite a retry having been attempted, collect investigation data using the problem investigation data collection command (swcfmg_collectinfo), and then contact Fujitsu technical support.

In the event that one of the following values is output against "message", it means that a timeout has occurred during communication with the business server.

[LinkExpRBA] CategoryCode : 50
[LinkExpRBA] ErrorCode : 60

[Action]

The following are possible causes of the problem:

  • The business server may have stopped.

  • The business server may have slowed down.

  • The communications environment may be experiencing a high load.

Check these possible causes and then retry.

If the situation still does not change despite a retry having been attempted, collect investigation data using the problem investigation data collection command (swcfmg_collectinfo), and then contact Fujitsu technical support.

Other

Collect investigation data using the problem investigation data collection command (swcfmg_collectinfo), and then contact Fujitsu technical support.

Make Choice panel

D:\SWCFMG_DEV\15.1\src_Manual\jpn\help\image\help0416.gif

Click Retry to execute again.

Click Continue to ignore the error and continue processing.

Click Cancel to terminate processing.