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Interstage Studio Client Runtime V11.1 Installation Guide
FUJITSU Software

C.2.3 Check the Installation Results

Check the command return values and result codes defined in the log file.
An explanation of each command return value is shown below.

Return value

Description

0

Installation successful.

Less than 0

(negative number)

Silent installation failed. The return value of the command is set from the "ResultCode" in the log file. Refer to "Check the Log File, and the Actions that Should be Taken" for information on causes and the action to take.

1

A timeout (3600 seconds) occurred before silent installation finished.
Check the execution process of the silent installation. The process name is either "setup.exe" or "_is[X].exe" ([X] represents a hexadecimal between 1 and 4 digits).
This may take a long time if the computer specifications are insufficient. In this case, check the log file to see if installation was successful.

2

Failed to load the log file.
Check the log file to see if installation was successful.
Note that if the log file does not exist, it is possible that the log file has not been specified correctly. Review the specification of the log file and retry if this is the case.

3

Failed to parse the log file.
Check the log file to see if installation was successful.

10

Executed with invalid parameters.
Set the parameters of the command correctly.

11

Failed to run the installer.
If a message was output immediately beforehand, collect it and contact Fujitsu technical support.

520

You do not have administrator privileges.
Installation must be performed by the computer administrator or an 'Administrators' group member.

522

Failed to install FJSVcir (CIRuntime Application) due to insufficient space on the system drive. The system drive must have at least 100 MB of free space when installing FJSVcir. Calculate the space required by the functions being installed and ensure there is enough space on the system drive.

769-787

Failed to parse the installation parameter CSV file. Using the error message that was output immediately before as a reference, review the installation parameter CSV file.

789

The installation parameter CSV file does not exist. Check whether the installation parameter CSV file that was specified exists.

793

The value that was set in the installation parameter CSV file is invalid. Check the installation parameter CSV file settings.

1058

"Uninstall (middleware)" or another installer is running. Stop the relevant process then retry.

Other

Unknown error occurred.
If a message was output immediately beforehand, collect it and the following resources and contact Fujitsu technical support:

  • Return values

  • Installation parameter CSV file that was used

  • Log file for silent installation

  • File output to the environment variable TMP folder

    • f5drinst_1101.log

  • Files output to the System folder (usually "C:\Windows")

    • isstudioinst.log

    • isstudioinst.cir.log

  • The entire set of FJSVcir (CIRuntime Application) log files in <system drive>:\FujitsuF4CR\cir\logs

Check the Log File, and the Actions that Should be Taken

Check the command return values and result codes defined in the log file.
An explanation of each result code is shown below.

Result Code

Description

0

Success

-1

The installation failed.
Collect the following resource and contact Fujitsu technical support:

  • File output to the environment variable TMP folder

    • f5drinst_1101.log

-3

An error related to the target system environment/settings occurred. Check whether "2.1 Preparation for Installation" have been performed in the execution environment, or whether C.1.4 Notes on Settings" applies to the content that was set in the installation parameter CSV file.

  • Already installed

  • Different version of Interstage Studio Client Runtime being installed

  • Installation folder name error

  • Insufficient disk space

  • Exclusion software exists

-5

The path to the installation parameter CSV file might be incorrect. Please check the correct path.

If the path is correct, please collect the following information and contact Fujitsu technical support.

  • Installation parameter CSV file that was used

  • Log file

  • File output to the environment variable TMP folder

    • f5drinst_1101.log

All other cases

A system error may have occurred. Collect the following information, and then contact Fujitsu technical support.

  • Installation parameter CSV file that was used

  • Log file

  • File output to the environment variable TMP folder

    • f5drinst_1101.log

Note

  • In the log file, in the [ResponseResult] section under "ResultCode", the final result will be written when silent installation completes. During execution of installation, "0", representing successful installation, is set. This means that you should check after silent installation is finished.