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Systemwalker Service Quality Coordinator User's Guide (Console Edition)
Systemwalker

4.3 Operating the Analysis/Planning Window

This section describes how to operate the Analysis/Planning window.

Note

The following kinds of problems may occur if you try to display content (graphs or tables):

  • The operation terminates with error code 1572864.

  • "Chart is unavailable" is displayed instead of the graphics for the graph.

  • The graph image may be left out (only graphs are not displayed).

  • The following error message may be displayed:

    "The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are: Unable to register TclNotifier window class"

    "ohd_update error."

    "Ohd file create error."

These problems may be due to insufficient space in the desktop heap for the operation management client. Refer to "6.1 Content Display Errors" to increase the size of the desktop heap.

Starting

Start the console by clicking the Console button on the Console Definitions tab of the Admin Console window.

Or start the console directly by specifying the URL.


Click on Analysis/Planning on the global navigation bar in the console to start.

Note

  • Do not perform operations in the Analysis/Planning window using the pop-up context menu that appears when the right mouse button is clicked.


Window configuration

When started, the following Analysis/Planning window is displayed.


The Analysis/Planning window is made up of the following:

No.

Component

Description

(1)

Global header

The Systemwalker and Fujitsu logos are displayed.

(2)

Global navigation bar

The menus are as follows:

  • Monitoring
    Opens the Monitoring window. Allows checks on the current status and isolates faults when they occur.

  • Analysis/Planning
    Opens the Analysis/Planning window. Analyze and plan service quality over the medium to long term to avoid future problems.

  • Scheduled Report
    Opens the Scheduled Report window. Displays reports about service levels for the customer or for capacity planning.

  • Update Console Definitions
    Reloads the console definitions.

  • Help
    Opens the User's Guide (Console Edition).

(3)

Analysis Conditions area

Set and register categories, reports, and the analysis conditions for the various reports. Operations in the Analysis Conditions area are described in the sections that follow.

(4)

Contents display area

The contents of the reports are displayed.


Basic operations

The following operations are possible in the Analysis/Planning window.

Operation

Description

Use scenarios to create reports

Analysis and planning that meets your aims is possible by checking each report displayed in the categories in turn.

You can use the templates provided with the product and the "My Category" you register for each console.

The analysis conditions can be saved when using a My Category.

Refer to the history of created reports

Displays a history of created reports.

Up to 50 reports are saved in the history.

If this number is exceeded, reports will be automatically deleted in chronological order.

Edit My Category

The following operations are possible with the My Category items you register for each console:

  • My Category Management

    • Add category
      Categories can be added by copying existing categories or by creating an empty category and copying reports registered in other categories to it.

    • Modify category name

    • Delete category

  • Report Management

    • Add reports

    • Modify report name

    • Delete report

  • Save analysis/planning conditions
    Conditions can be saved in the currently selected report, or they can be saved using a different name.

See

Refer to "Basic specifications in the Analysis Conditions area" for details on how to manipulate analysis conditions.


Components in the Analysis Conditions area


Basic specifications in the Analysis Conditions area

No.

Component

Description

(1)

Category

Select a category that matches the purpose of the operation.

(2)

Report

Select a report that matches the purpose of the operation.

(3)

Target Settings

Specify items relating to the report target.

(4)

View Settings

Specify report data intervals, number of display items, and file output.

The way to specify the number of display items depends on the type of report.
CPU usage rates are used to troubleshoot high CPU usage rates by processes, so the highest are extracted.
Available memory capacity is used to avoid system stoppages due to extremely low memory availability, so is extracted from the lowest up.

The number of items that can be displayed legibly in the graph is about 10. The graph may be disrupted by the legend if there are more than 10.

The graph size can be set in Advanced Settings for some report types.

(5)

Period

Specify the analysis period.

(6)

Display button

Click to display the analysis results in the report content area.