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ServerView Resource Orchestrator V3.1.0 Messages
ServerView

4.1.1 611XX Series

This section explains the 611XX message series.

61104

FJSVrcx:ERROR:61104:failed to start mgr_name. code=%1

Description

Startup of the manager failed.

The exit code of the command executed internally is displayed for code=%1.

Corrective Action

  • When mgr_name is "Task Manager" and code is "environment error"

    The configuration of the manager restart is incorrect.
    For details, refer to "Appendix A Notes on Operating ServerView Resource Orchestrator" in the "Operation Guide VE" or "Operation Guide CE" and restart the manager service.
    When restarting the manager, stop it and then restart it.

  • When mgr_name is "Task Manager" and code is "multiplicity setting error"

    The multiplicity setting for the manager process is incorrect.
    For details, refer to "Appendix A Notes on Operating ServerView Resource Orchestrator" in the "Operation Guide VE" or "Operation Guide CE" and restart the manager service.
    When restarting the manager, stop it and then restart it.

  • For a code other than the above

    Restart the manager.
    When restarting the manager, stop it and then restart it.

For how to stop and start managers, refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide VE" or "Operation Guide CE".

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


61105

FJSVrcx:ERROR:61105:name:address type no more addresses available

[Cloud Edition]

Description

When creating the L-Server or changing the network configuration, there are not enough address type included in name.

  • When the address type is IPv4

    The name of the network resource is displayed in name.

  • When the address type is MAC or WWN

    The name of address set resource is displayed in name.

Corrective Action

  • When the address type is IPv4

    Take one of the following actions:

    • Delete IP addresses that are not to be managed.

    • Create a new network resource.

    • Extend the subnet address.

    • Delete L-Servers that are not needed.

  • When the address type is MAC or WWN

    • Create a new address set resource.

    • Delete L-Servers that are not needed.


61106

FJSVrcx:ERROR:61106:stopping of mgr_name failed. code=%1

Description

Stopping of the manager failed.

The name of the service which has not been stopped is given for mgr_name.
The exit code of the command executed internally is displayed for code=%1.

Corrective Action

[Windows Manager]
Open "Services" from "Administrative Tools" on the Control Panel, and then stop the relevant service on the [Services] window.

[Linux Manager]
Use the service command and stop the relevant service.


If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


61107

FJSVrcx:ERROR:61107:starting of mgr_name failed. code=%1

Description

Starting of the service mgr_name comprising the manager failed.

The exit code of the command executed internally is displayed for code=%1.

Corrective Action

  • When mgr_name is "HBA address rename setup service"
    Check the status of the HBA address rename setup service, and if it is "Stopping" then start the HBA address rename setup service.
    For how to start the HBA address rename setup service, refer to the following:

    • For Virtual Edition, "Chapter 6 Settings for the HBA address rename Setup Service" in the "Setup guide VE".

    • For Cloud Edition, "Chapter 9 Settings for the HBA address rename Setup Service" in the "Setup Guide CE".

  • The detailed message may be output in the OS system log. Check the message number displayed in the system log and take corrective action.

  • For cases other than the above

    Restart the manager. When the service comprising the manager has been started, stop the service of the manager and restart it.

    For how to stop and start managers, refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide VE" or "Operation Guide CE".

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


61108

FJSVrcx:ERROR:61108:L-Server:must be connected to an admin LAN

[Cloud Edition]

Description

When creating a physical L-Server, the network resource of the management LAN is not connected.

The physical L-Server must be connected to a management LAN.

Corrective Action

Specify so a network resource of the management LAN is connected to the NIC of the physical L-Server, then retry.


61111

FJSVrcx:ERROR:61111:failed to start site manager. code=%1

Description

The manager cannot be started because of the problem indicated in code=%1.
One of the following is indicated for %1:

  1. timeout

    A timeout has occurred during starting of the manager.

  2. environment error

    An error has occurred in the boot environment of the manager.

  3. internal error

    An internal error has occurred.

Corrective Action

For a. or c.

Restart the manager.
When restarting the manager, stop it and then restart it.
For how to stop and start managers, refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide VE" or "Operation Guide CE".

For b.

Check the port number used by the manager, and change it as necessary.
For details, refer to "Appendix A Port List" in the "Design Guide VE" and "Design Guide CE".

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


61115

FJSVrcx:ERROR:61115:license file not found in directory

Description

No license file was found in directory.

Corrective Action

There is a chance that Resource Orchestrator has not been installed successfully.
After uninstalling it, perform installation again.


61121

FJSVrcx:ERROR:61121:server_name:server status is changed to status

Description

The status of the server server_name has been changed to status.
"error" or "fatal" is displayed for status.

Corrective Action

Locate the fault using the [Resource] tab of the ROR console.
The detailed information can be checked by starting the management software for each resource.

For operation from [Resource] tab of the ROR console, refer to "Appendix A User Interface" in the "User's Guide VE" or "User's Guide for Infrastructure Administrators (Resource Management) CE".


61125

FJSVrcx:ERROR:61125:original_server:failed to shutdown. code=%1

Description

Server switchover or failback failed because the source managed server original_server was not powered off.
The name of the managed server to be replaced is displayed for original_server.
The exit code of the command executed internally is displayed for code=%1.

Corrective Action

When the exit code displayed for %1 is "7"
The error may have occurred because a part of the manager is not operating.

[Windows Manager]
Open [Services] from [Administrative Tools] on the Control Panel, and then confirm that the following services have been started on the [Services] window.

  • Deployment Service

  • PXE Services

  • TFTP Service


[Linux Manager]
Use the service command and confirm that the following services have been started.

  • scwdepsvd

  • scwpxesvd

  • scwtftpd

  1. When the services have been started

    Check the following:

    • Whether the managed server original_server is powered on

      • When the managed server original_server is powered on

        When the managed server original_server is powered on, manually power it off, and then perform manual switching or failback to original_server from the ROR console.

      • When the managed server original_server is powered OFF

        In that state, perform either manual switching or failback from the ROR console.

    • Whether communication with the server management unit is possible

      Use the ping command or another method to check if there is a problem with the network environment between the admin server and the server management unit.
      If a cable is disconnected from the LAN connector, connect it.

    • Whether Write (reference and updating) authority is possessed for the SNMP setting of the management blade

      • Check the SNMP community name set from the ROR console.
        If it was omitted, [public] will be specified.

      • Check that the management blade of the managed server has Write (reference and updating) authority for the SNMP community name specified.
        If the SNMP community name does not have Write (reference and updating) authority, change the authority settings.

    • That the values of the IP address, user name, and password set for the Remote Management Controller when registering the managed server have not been changed from their original values

      For details of checks and the setup method, refer to the manual of the server being used.

  2. When the services have not been started

    [Windows Manager]
    Open [Services] from [Administrative Tools] on the Control Panel and execute the following operations on the [Services] window, and then perform manual switching or failback again.

    • Stop the Deployment Service

    • Stop the PXE Services

    • Stop the TFTP Service

    • Start the TFTP Service

    • Start the PXE Services

    • Start the Deployment Service

    Stopping services
    On the [Services] window, select the service to be stopped.
    Right-click, select [Properties] from the displayed menu, and then click <Stop>.

    Starting services
    On the [Services] window, select the service to be started.
    Right-click, select [Properties] from the displayed menu, and then click <Start>.

    [Linux Manager]
    Use the service command, and after performing the following operations perform manual switching or failback again.

    • Stop scwdepsvd

    • Stop scwpxesvd

    • Stop scwtftpd

    • Start scwtftpd

    • Start scwpxesvd

    • Start scwdepsvd

    Stopping services
    Use the following command to stop services.

    # service service_name stop <RETURN>

    Starting services
    Use the following command to start services.

    # service service_name start <RETURN>

Note

When manual switching or failback will be performed again due to this message, perform the operation regardless of the status of original_server.

See

  • For server switchover, refer to "4.2 Switchover" in the "Operation Guide VE".

  • For failback, refer to "4.3 Post-Switchover Operations" in the "Operation Guide VE".

When the exit code displayed for %1 is something other than "7"
Collect troubleshooting information and contact Fujitsu technical staff.


61130

FJSVrcx:ERROR:61130:stopping of site manager failed

Description

Stopping of the manager failed.

Corrective Action

Perform stopping of the manager again.
If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


61131

FJSVrcx:ERROR:61131:site manager terminated abnormally

Description

A manager terminated abnormally.

Corrective Action

Restart the manager.
If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


61135

FJSVrcx:ERROR:61135:GENERIC_ERROR:PxeMtftp|PxeParser|PxeService:%1

Description

An error of the HBA address rename setup service PxeMtftp|PxeParser|PxeService has occurred.

One of the following is indicated for %1:

  1. PxeParser: malloc returned NULL, there is insufficient memory available

    There is not enough virtual memory available.

  2. PxeService: Unable to Start TFTP Server

    The TFTP Server could not be started.

[Linux]
The PxeMtftp message of the HBA address rename setup service is not output.

Corrective Action

For a.

[Windows]
Restart the HBA address rename setup service after exiting applications currently being used or increasing the amount of virtual memory.
To increase the amount of virtual memory, open [System] on the Windows Control Panel, and select the [Advanced] tab on the [System Properties] window.

[Linux]
Restart the HBA address rename setup service after exiting applications currently being used or increasing the amount of virtual memory.
Refer to the OS manual for the method for increasing the amount of virtual memory.

For b.

Execute the netstat -na command using the Windows command prompt and check if the UDP port 69 is already used by another program. When the port is not in use, start the HBA address rename setup service again.

When the detailed information displayed for %1 is something other than the above, or if this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


61136

FJSVrcx:ERROR:61136:service_name stopped abnormally

Description

A service has stopped abnormally.
The service name stopped is displayed for service_name.

Corrective Action

Collect troubleshooting information and contact Fujitsu technical staff.


61137

FJSVrcx:ERROR:61137:PXE server control failed

Description

Control of the PXE server failed.
Processing of the WWN settings for the HBA of the server may fail.

Corrective Action

Collect troubleshooting information and contact Fujitsu technical staff.


61138

FJSVrcx:ERROR:61138:internal error

Description

An internal error has occurred.

Corrective Action

Collect troubleshooting information and contact Fujitsu technical staff.


61139

FJSVrcx:ERROR:61139:failed to get information from the management server

Description

Obtaining the information of the admin server failed.
Processing of the WWN settings for the HBA of the server may fail.

Corrective Action

Check the following and resolve the problem:

  • Check the status of the admin server.

    If the status is off, power on the admin server.

  • Check the startup status of the manager.

    When the manager is stopped, start the manager.

    The startup status of the manager can be checked using the following methods.

    [Windows Manager]
    Open [Services] from [Administrative Tools] on the Control Panel, and check that the status of the Resource Orchestrator Manager service on the [Services] window is [Started].

    [Linux Manager]
    Use the service command and confirm that the "rcvmr" service has been started.

    For details on how to start the manager, refer to "2.1 Starting and Stopping the Manager" in the "Operation Guide VE" and "Operation Guide CE".

  • Check if there is a problem with the network environment between the server used for the HBA address rename setup service and the admin server.

    If a cable is disconnected from the LAN connector, connect it.

    For details, refer to the following:

    • For Virtual Edition, "Chapter 6 Settings for the HBA address rename Setup Service" in the "Setup Guide VE".

    • For Cloud Edition, "Chapter 9 Settings for the HBA address rename Setup Service" in the "Setup Guide CE".

Information

Check if the cause of the problem has been removed by examining the update information of the synchronization time in the [HBA address rename setup service] dialog. If the synchronization time is not updated within 15 minutes, the cause of the problem has not been removed.

If this does not resolve the problem, collect troubleshooting information of the HBA address rename setup service environment and contact Fujitsu technical staff.


61142

FJSVrcx:ERROR:61142:no type detected

Description

type information was not detected for a server blade.
"NIC for admin LAN" is displayed for type.

Corrective Action

There is a chance that the server blade has no NIC to use for the admin LAN or the management blade cannot correctly recognize the server blade's NIC.
Check the admin window of the management blade to see if the server blade's NIC is being recognized correctly.
If it is not being recognized correctly, remount the server blade and power it on.

  • For PRIMERGY BX900 series servers

    Check that the setting for Automatic Inventory Retrieval on the management blade is "automatic". If the setting has already been made, there is a chance that the management blade has not yet recognized the admin LAN NIC. Wait a short while, and then check the admin window of the management blade to see if the server blade's NIC is being recognized correctly.

  • For PRIMERGY BX620 S5 or later servers

    The NIC may not be recognized correctly if the power has not been turned on even once after mounting in the chassis.
    Turn the power on, and then check the admin window of the management blade to see if the server blade's NIC is being recognized correctly.

If this does not resolve the problem, collect troubleshooting information and contact Fujitsu technical staff.


61143

FJSVrcx:ERROR:61143:operation:failed

Description

The processing of operation has failed.
The operation name is displayed for operation.

An error message indicating the reason processing of operation failed is displayed after this message (Multiple error messages may be displayed).

Corrective Action

[Virtual Edition]

Check the error number of the message related to operation which is displayed after this message, and take the corrective action indicated for that message.

[Cloud Edition]

  • When operation is "creating cloning image"

    Make sure that the manager is running, and use the following procedure for restoration:

    1. Check the resource name related to the error message above with the event log on the ROR console.

      The image name is displayed for the resource name.

    2. Wait until a "Message number 21161" containing the image name confirmed in 1. is output in the event log.

      This message displays the image name and generation.

    3. Display the VM management console and check if the image of Image_name@Version exists.

    4. If there was an image in 3., delete it from the VM management console.

      For details on how to delete images, refer to the server virtualization software manual.

    5. Wait until a "Message number 21162" containing the image name deleted in 4. is output in the event log.

      After that, perform the collection of the image again.

  • When operation is something other than the above

    Check the error number of the message related to operation which is displayed after this message, and take the corrective action indicated for that message.


61144

FJSVrcx:ERROR:61144:operation:rollback failed

Description

After processing of operation failed, processing of automatic recovery (rollback) failed.
The operation name is displayed for operation.

Before this message is output, an error message indicating that processing of operation failed in "Message number 61143" is output.
Also, an error message indicating the reason processing of automatic recovery (rollback) failed is displayed after this message (Multiple error messages may be displayed).

Corrective Action

Refer to the corrective action for "Message number 61143" output before this message, and take the corrective action for the cause of the failed operation.

Then check the error number of the error message indicating the cause of failure of automatic recovery (rollback) output after this message, and take the corrective action indicated for that message.


61145

FJSVrcx:ERROR:61145:obj:is in switchover state

Description

The requested process cannot be performed as obj is undergoing server switchover.

Corrective Action

Perform the operation again after performing failback or continuation on the server.


61146

FJSVrcx:ERROR:61146:obj:is not in switchover state

Description

Failback or continuation has been executed for obj, which is not undergoing server switchover.

Corrective Action

Check that server switchover has been performed and then perform the operation again.


61147

FJSVrcx:ERROR:61147:The system has reached the maximum resource registration limit(limit).

Description

As the maximum (limit) would be exceeded, no more resource can be registered.

Corrective Action

No action is required.


61148

FJSVrcx:ERROR:61148:The specified server OS type is mismatched with the detected OS, os_name.

Description

The server OS category specified during server registration or agent registration is incorrect.
If this message is output during server registration, the server has been registered successfully but agent registration has failed.

Corrective Action

When os_name is VMware, select "VM Host" for the server OS category and execute agent registration.


61149

FJSVrcx:ERROR:61149:name:type status is changed to status

Description

The status of the type resource name has been changed to status.

"LAN switch" or "L-Server" is displayed for type.
"error" or "fatal" is displayed for status.

  • When type is "L-Server"

    "error" or "fatal", and power status (on/off/unknown) are displayed for status.

Corrective Action

Locate the fault using the [Resource] tab of the ROR console.
The detailed information can be checked by starting the management software for each resource.

For operation from [Resource] tab of the ROR console, refer to "Appendix A User Interface" in the "User's Guide VE" or "User's Guide for Infrastructure Administrators (Resource Management) CE".

  • When type is "L-Server"

    Please check the message on VM management software, or the state of a virtual machine, and troubleshoot according to the manual of the VM management software.


61151

FJSVrcx:ERROR:61151:value: conflicts with address_type of:obj

Description

value conflicts with the address_type of obj.
The following causes are possible:

  • The specified value conflicts with the address_type of obj

  • The value of an already registered obj is wrong

One of the following is displayed for address_type:

  • IP address

  • MAC address

  • network address

One of the following is displayed for obj:

  • admin server

    Indicates an admin server.

  • Resource name

    Indicates an already registered resource.

  • subnet name

    Indicates an already registered subnet.

Corrective Action

  • When the specified value conflicts with the address_type of obj

    Check and correct the value specified and then perform the operation again.

  • When the value of an already registered obj is wrong

    Change the value of obj, and then perform the operation again.

[Cloud Edition]

Description

value conflicts with the address_type of obj.
The following causes are possible:

  • The specified value conflicts with the address_type of obj

  • The value of an already registered obj is wrong

One of the following is displayed for address_type:

  • IP address

  • MAC address

  • network address

One of the following is displayed in obj:

  • Admin server

    Indicates an admin server.

  • Resource name

    Indicates an already registered resource.

  • subnet name

    Indicates an already registered subnet.

Corrective Action

  • When the specified value conflicts with the address_type of obj

    Check and correct the value specified and then perform the operation again.

  • When the value of an already registered obj is wrong

    Change the value of obj, and then perform the operation again.

  • When this message is displayed during creation of a network resource for which the Admin LAN type is set

    Select [Create Resource]-[Using existing admin subnet] to create a resource.


61152

FJSVrcx:ERROR:61152:operation:cancel failed

Description

The cancellation process of operation has failed.

The operation name is displayed for operation.

An error message indicating the reason why the cancellation process of operation failed is displayed after this message (Multiple error messages may be displayed).

Corrective Action

Check the error number of the message related to operation which is displayed after this message, and take the corrective action indicated for that message.


61155

FJSVrcx:ERROR:61155:chassis(chassis_name) is not registered in external_software. server=server_name

Description

As the target chassis chassis_name has not been registered with the external software external_software, control of the server server_name failed.
The chassis name is displayed for chassis_name.
The name of the external software is displayed for external_software.
The name of the server is displayed for server_name.

Corrective Action

Register the target chassis with the external software.
After that, perform the operation again.


61156

FJSVrcx:ERROR:61156:chassis(chassis_name) is not registered as a managed resource in external_software. server=server_name

Description

As that target chassis chassis_name has not been registered as the target of management for the external software external_software, control of the server server_name failed.
The chassis name is displayed for chassis_name.
The name of the external software is displayed for external_software.
The name of the server is displayed for server_name.

Corrective Action

Register the target chassis as the target of management by the external software.
After that, perform the operation again.


61157

FJSVrcx:ERROR:61157:failed to configure virtual I/O settings. detail=detail

Description

An error occurred during the configuration of virtual I/O settings.
A detailed message is displayed for detail.

Corrective Action

Check the content of detail, and take corrective action.
When detail includes the following error codes, wait for one or two minutes and then perform the operation again.

[35.30.4]

If the problem is still not resolved after performing the above actions, collect the corresponding message and troubleshooting data, and contact Fujitsu technical staff.


61162

FJSVrcx:ERROR:61162:resource state(s) differ from actual state(s) in external_software.

Description

There is an inconsistency in the state of resources registered with the external software external_software and the actual state.
The name of the external software is displayed for external_software.

Corrective Action

When performing operations with the external software at the same time, stop the operations temporarily.
After that, perform the operation again.

[Cloud Edition]

Description

When a physical L-Server for which "Resource release" has been set in the [Server] tab of the [Create an L-Server] dialog or of the [Modify an L-Server] dialog is created or started, the creation or starting of the physical L-Server fails.

Corrective Action

A VIOM server profile may remain.

To recover from the error, manually delete the VIOM server profile.

The name of the server profile is given as "L-Server name_admin ID".

Check the relevant server profile, delete the VIOM profile, and then restart the physical L-Server.


61163

FJSVrcx:ERROR:61163:unable to assign server profile. software=external_software, server=server_name, detail=detail

Description

As there is a problem with the state of the server, assignment of a server profile failed.
The name of the external software is displayed for external_software.
The name of the server is displayed for server_name.
A detailed message is displayed for detail.

Corrective Action

Check the state of the server, and perform hardware replacement if there is a problem with the server.
After confirming the state of the server is normal, perform the operation again.


61164

FJSVrcx:ERROR:61164:external_software license error.(detail)

Description

A license error has occurred with the external software external_software.
The name of the external software is displayed for external_software.
A detailed message is displayed for detail.

Corrective Action

Check that the license settings of the external software have been configured correctly.
After confirming the license settings have been configured correctly, perform the operation again.


61165

FJSVrcx:ERROR:61165:hardware does not support server profile assignment. target=server_name, profile=profile_name, software=external_software, detail=detail

Description

A function not supported by the server server_name has been included in the server profile profile_name.
The name of the server is displayed for server_name.
The name of the server profile is displayed for profile_name.
The name of the external software is displayed for external_software.
A detailed message is displayed for detail.

Corrective Action

Check that the BIOS or iRMC firmware versions of the servers which the server profile is to be allocated to are compliant with the server profile function. If the version is not compliant, upgrade to a compliant version or refer to the manual of the external software, and correct the function settings in the server profile to one that is supported.

After performing the corrective action above, perform the operation again.


61166

FJSVrcx:ERROR:61166:server_name is not powered off.

Description

The power of the server server_name has not been stopped.
The name of the server is displayed for server_name.

Corrective Action

After stopping the power of the server, perform the operation again.

[Cloud Edition]

Description

The power of the L-Server server_name has not been stopped.

The name of the L-Server is displayed in server_name.

Corrective Action

Stop the power of the L-Server. Then perform the operation again.


61167

FJSVrcx:ERROR:61167:I/O device not found for server_name

[Virtual Edition]

Description

The I/O device used for the assignment of the server profile to the server server_name was not found.
The name of the server is displayed for server_name.

Corrective Action

Check the server profile, mount the necessary I/O device, and then perform the operation again.

[Cloud Edition]

Description

The I/O device used for the assignment of the server profile to the server server_name was not found.

When creating a physical L-Server, the server name selected when creating the L-Server will be displayed in server_name.

Corrective Action

Hardware requirements may not have been met.

For details, refer to "Table 2.64 Required Hardware" in "2.5 Hardware Environment" in the "Design Guide CE".


61168

FJSVrcx:ERROR:61168:resource_name:incorrect external_software configuration. (detail)

Description

There is an inconsistency in the configuration of the external software external_software.
The name of the resource is displayed for resource_name.
The name of the external software is displayed for external_software.
A detailed message is displayed for detail.

Corrective Action

  • When detail is "not registered"

    Check if resource_name is correctly registered in external_software. If it has not been registered correctly, register it again.

    In other cases, refer to the manual of the external software, take corrective action, and then perform the operation again.

  • When external_software is "BladeLogic Server Automation"

    The settings of resource_name may be incorrect.
    After correcting the settings, perform the operation again.

    For details, refer to "A.1 Coordination with BMC BladeLogic Server Automation" in the "Setup Guide VE" and the manuals of external software.


61169

FJSVrcx:ERROR:61169:current external_software configuration is incompatible with server_name.

Description

A compatibility problem between the server server_name and the external software external_software has occurred.
The name of the external software is displayed for external_software.
The name of the server is displayed for server_name.

Corrective Action

Refer to the external software external_software, replace the server server_name with a compatible model, and then perform the operation again.


61170

FJSVrcx:ERROR:61170:external_software is not installed

Description

The external software external_software has not been installed.
The name of the external software is displayed for external_software.

Corrective Action

Install the external software and then perform the operation again.


61171

FJSVrcx:ERROR:61171:invalid server profile. profile=profile_name, detail=detail

Description

The server profile is invalid.
The name of the server profile is displayed for profile_name.
A detailed message is displayed for detail.

Corrective Action

Check the content of the server profile and then perform the operation again.


61172

FJSVrcx:ERROR:61172:authentication failure. software=external_software, user=username

Description

An authentication error occurred during communication with the external software external_software.
The name of the external software is displayed for external_software.
The user name for which authentication failed is displayed for username.

Corrective Action

Correct the account information of the external software and then perform the operation again.


61173

FJSVrcx:ERROR:61173:external_software doesn't support server_name. detail=detail

Description

The external software external_software does not support the server server_name.
The name of the external software is displayed for external_software.
The name of the server is displayed for server_name.
A detailed message is displayed for detail.

Corrective Action

Replace the target server with a model that is supported by the external software and then perform the operation again.


61174

FJSVrcx:ERROR:61174:server_name:addresses already used in external_software. detail=detail

[Cloud Edition]

Description

The address specified for the server server_name already exists.

An address that is the same as one already in use may have been specified.

In server_name, the name of the server is displayed.

When the specified address is that of external software, the name of the external software is displayed in external_software.

In detail, a detailed message is displayed.

Corrective Action

Specify an unused address resource, and perform the operation again.

When the error occurs even when an unused address resource is specified, part of the external software information may be incorrect.

Refer to the external software information, and check whether or not the same address is included in the information.

If incorrect information remains, delete the information, and then perform the operation again.

When using the server as a current server, perform the following operations to set a unique address, and then perform the operation again:

  • Set the address resource as being outside the range

  • Use the current server as an L-Server


61175

FJSVrcx:ERROR:61175:server_name:addresses out of range in external_software. detail=detail

[Cloud Edition]

Description

  • When external_software is VIOM

    The address specified for the server server_name is outside the range that is available for use.

In server_name, the name of the server is displayed.

A detailed message is displayed for detail.

Corrective Action

Please change the VIOM settings so that the address (MAC address or WWN) displayed in detail is included in the range that is available for use.


61176

FJSVrcx:ERROR:61176:profile_name:already assigned to another server.

[Cloud Edition]

Description

The server profile profile_name is assigned to another server.

In profile_name, the name of the server profile is displayed.

Corrective Action

Delete the server profile of profile_name, and perform the operation again.


61177

FJSVrcx:ERROR:61177:server_name:a server profile is already assigned.

[Cloud Edition]

Description

Another server profile has been assigned to the server profile_name.

In server_name, the name of the server is displayed.

Corrective Action

Delete the server profile configured for the server server_name, and perform the operation again.


61178

FJSVrcx:ERROR:61178:server_name:server profile deletion failed (detail).

[Cloud Edition]

Description

Failed to delete the server profile.

In server_name, the name of the server is displayed.

A detailed message is displayed for detail.

Corrective Action

Delete the server profile configured for the server server_name, and perform the operation again.


61180

FJSVrcx:ERROR:61180:inconsistent config_type configuration for server profile:servers

Description

There is an error in either the virtualization method configuration config_type for servers, or the configuration of the server profiles for servers.
The spare servers for which there is an error in the virtualization method configuration config_type are displayed for servers.
When there are multiple servers, they are displayed separated by commas (",").

Corrective Action

Based on the content of servers, check the virtualization method configuration.

  • When servers is a spare server

    Check and correct the virtualization method configuration of the spare server, and then perform the operation again.

  • When servers is something other than a spare server

    Two virtualization methods, VIOM coordination and HBA address rename, have both been configured for the server. Ensure that only one virtualization method is used in a single chassis.


61181

FJSVrcx:ERROR:61181:external_software not registered

Description

The specified external software external_software has not been registered.

Corrective Action

Check that there are no mistakes in the configuration of external_software and that external_software has not been deleted.


61182

FJSVrcx:ERROR:61182:server_name:invalid switchover configuration detected, next switchovers will fail. detail

Description

The switchover configuration of the server server_name set as the spare server or the spare server that has been switched to is invalid. If switchover to or failback from server_name is attempted, it will fail.
The cause of the failure of switchover or failback is displayed for detail.

  • When detail is "expected VIOM server profile not found"

    The VIOM server profile configured for the primary server when setting it as a spare server cannot be found. The VIOM configuration may have been changed or deleted.

Corrective Action

Follow the content displayed for detail and check the switchover settings for server_name.

  • When detail is "expected VIOM server profile not found"

    Check the state of the server profile from the VIOM management console, perform I/O virtualization configuration for server_name and then repeat the operation.


61183

FJSVrcx:ERROR:61183:server_name:invalid spare server configuration detected, next switchovers will fail. detail

Description

The switchover configuration of the physical server server_name set as the spare server, or the server that was switched from, is invalid. When server_name is selected as a spare server for the switchover process, or when failback is performed, the operation will fail.
The cause of the failure of switchover or failback is displayed for detail.

  • When detail is "expected VIOM server profile not found"

    An already registered agent with the VIOM server profile configured was specified for server_name when setting it as the spare server, but the server profile cannot be found.

  • When detail is "unexpected VIOM server profile was found"

    A VIOM server profile was configured for server_name when setting it as a spare server, but the VM host cannot be detected.

Corrective Action

Follow the content displayed for detail and check the switchover settings for server_name.

  • When detail is "expected VIOM server profile not found"

    Check the state of the server profile from the VIOM management console, perform I/O virtualization configuration for server_name and then repeat the operation.

  • When detail is "unexpected VIOM server profile was found"

    When dealing with a spare server or a server that has undergone switchover, check the state of the original server and use the VIOM management console to check the state of the server profile. Then change the I/O virtualization configuration of server_name and perform the operation again.
    Or, change the spare server configuration information.


61184

FJSVrcx:ERROR:61184:inconsistent boot configuration between: spare_servers and server_name

[Virtual Edition]

Description

The boot configuration settings for spare_servers are inconsistent.
The name of the server for which spare server settings were performed is displayed for server_name.
The names of the physical servers which were specified as the spare servers for server_name are displayed for spare_servers, separated by commas.

Corrective Action

Check and correct the boot configurations of the physical servers specified as spare servers, and then perform the operation again.

[Cloud Edition]

Description

The settings for iSCSI boot differ between spare_servers and server_name.

One of the following is displayed in spare_servers and server_name:

  • L-Server XML

  • iscsi_user_group_name.rcxprop

  • iscsi.rcxprop

  • iSCSI disk resource

When spare_servers or server_name is something other than the above, the boot configuration settings for spare_servers are inconsistent.
The name of the server for which spare server settings were performed is displayed for server_name.
The names of the physical servers which were specified as the spare servers for server_name are displayed for spare_servers, separated by commas.

Corrective Action

Review the settings of spare_servers and server_name, and perform the operation again.

Take corrective action based on the content of spare_servers and server_name.

  • "L-Server XML"

    Review the content of the L-Server XML definition file.

    For details on L-Server XML definition files, refer to "Chapter 14 XML Files" in the "Reference Guide (Command/XML) CE".

  • "iscsi_user_group_name.rcxprop" or "iscsi.rcxprop"

    Review the content of the iSCSI boot network definition file.

    For details on iSCSI boot network definition files, refer to "9.4.3 When using an iSCSI LAN for iSCSI Boot" in the "Design Guide CE".

  • "iSCSI disk resource"

    Review the content of the definition file of the disk used for iSCSI boot.

    For details on definition files of disks used for iSCSI boot, refer to "Chapter 14 XML Files" in the "Reference Guide (Command/XML) CE".

  • In other cases

    Check and correct the boot configurations of the physical servers specified as spare servers, and then perform the operation again.


61185

FJSVrcx:ERROR:61185:SAN boot cannot be specified for server_name (Virtual I/O configuration required)

Description

As there is no virtual I/O configuration for server_name, SAN boot cannot be specified.

Corrective Action

Check and correct the virtual I/O configuration and then perform the same operation on the spare server again.


61186

FJSVrcx:ERROR:61186:another control command is still running

Description

Another control command is currently being executed.

Corrective Action

Wait a couple of minutes and then execute the command again.


61187

FJSVrcx:ERROR:61187:No license found for this feature

Description

No license was found for the feature being used.

Corrective Action

In order to perform the process, purchase a license for the product which is required for the process.


61188

FJSVrcx:ERROR:61188:value:invalid type

Description

The value specified as type is invalid.

One of the following is displayed for type:

  • network address

  • subnet mask

  • gateway

  • nic number

Corrective Action

Check and correct the value specified and then perform the operation again.


61189

FJSVrcx:ERROR:61189:service is not installed

Description

service has not been installed.

The following is displayed for service:

  • DHCP Server

Corrective Action

Install service, and then perform the operation again.

[Cloud Edition]

Description

service has not been installed.

"DHCP Server" is displayed for service:

Corrective Action

Install service, and then perform the operation again.

There is also the following case for Resource Orchestrator:

  • When "DHCP Server" is displayed for service on a Windows manager

    After installing the standard DHCP service of the OS, perform the operation again.


61190

FJSVrcx:ERROR:61190:service is not running

Description

service has not been started.

The following is displayed for service:

  • DHCP Server

Corrective Action

Start service, and then perform the operation again.


61191

FJSVrcx:ERROR:61191:obj:function was aborted. detail=detail

Description

The processing of the function for obj has not been performed.

The reason the processing of function was not performed is displayed for detail.

  • When function is "deploying cloning image"

    Deployment of a cloning image failed.

    • When detail is "target servers are in different subnets"

      Multiple managed servers belonging to differing subnets have been specified as the cloning image deployment destination.

  • When function is "replacing server"

    Re-configuration of hardware information failed.

    • When detail is "blade types are different"

      The blade types after replacement of servers differ from those before replacement.

Corrective Action

Resolve the problem taking corrective action based on the content of function and detail.

  • When function is "deploying cloning image"

    • When detail is "target servers are in different subnets"

      Perform deployment of cloning images to each managed server belonging to the same subnet.

  • When function is "replacing server"

    • When detail is "blade types are different"

      If the blade type after server replacement differs that of before replacement, delete the registered server, replace the hardware and then perform server registration again.

[Cloud Edition]

Description

The processing of the function for obj has not been performed.

The reason the processing of function was not performed is displayed for detail.

  • When "failover", "failback", or "recovery" is displayed for function

    Due to the reason in detail, the process of failover, failback, or recovery using the rcxstorage command was aborted.

Corrective Action

  • When "failover", "failback", or "recovery" is displayed for function

    Collect this message and troubleshooting data, and contact Fujitsu technical staff.


61193

FJSVrcx:ERROR:61193:invalid license key

Description

The entered license key cannot be used.

Corrective Action

Check if there are any mistakes in the entered license key. If there are no mistakes in the entered license key, check the product name, version, and usage limit applied for when obtaining the license key. Inputting a valid license key will resolve the problem.


61194

FJSVrcx:ERROR:61194:script_name:failed to start script

Description

Startup of the script script_name has failed.

Corrective Action

Check the file attributes and environment of the script, and resolve any problems so the script can be executed.


61195

FJSVrcx:ERROR:61195:script_name:script error (return value = value)

Description

The script named script_name has terminated abnormally.

The exit code of the script is displayed for value.

Corrective Action

Take corrective action based on the error details.


61197

FJSVrcx:ERROR:61197:obj:cannot perform VIOM operation because a spare server is assigned to this server

Description

VIOM operations failed, because the spare server settings have been performed for obj.

Corrective Action

Release the settings of the spare server, and then perform the operation again.


61198

FJSVrcx:ERROR:61198:cannot perform operation using license. detail=detail

Description

The specified license does not meet the requirements for use.

The following detailed information is given in detail.

  • SPARC Enterprise

    SPARC Enterprise servers have been registered as managed servers.

  • Cloud Edition

    No Cloud Edition license has been registered.

Corrective Action

Take corrective action based on the detailed information.

  • SPARC Enterprise

    Delete any registered SPARC Enterprise servers.

  • Cloud Edition

    Register a Cloud Edition license.


61199

FJSVrcx:ERROR:61199: operation is restricted by the license.

[Cloud Edition]

Description

The operation is restricted by the license.

Corrective Action

SPARC Enterprise servers cannot be registered in environments where Cloud Edition licenses are registered.