Cause
Prepare to start the prohibited application.
Resolution
-
Cause
The system administrator stopped the operation of services.
Resolution
-
Cause
Prepare to add the prohibited application file as E-mail file attachment and try to send or save.
Resolution
-
Cause
The virtual E-mail server is preparing to send E-mail to E-mail server, but errors occurred and E-mail sending failed
Resolution
The E-mail server cannot be connected due to some network problems, or because something goes wrong with the E-mail server. It is required to check whether the environment is OK.
Variable Information
%s : sending time
Cause
This is caused because:
The E-mail server cannot be found.
It is not SMTP communication protocol.
The encrypted communication is executed.
The unsupported character code is used.
The sending is cancelled by mailer system.
The unexpected errors occurred.
Resolution
Please send this E-mail again after excluding the above mentioned causes.
Variable Information
%s : sending time
Cause
The errors return from the E-mail server.
This is caused because:
The E-mail address of all recipients and the E-mail server has the account address in the same domain.
Actually, the nonexistent address is specified for this E-mail server.
The E-mail address of specified recipient fulfills all these above mentioned conditions.
Resolution
Please deal with the errors occurred in the terminal of E-mail server.
Variable Information
%s : sending time
Cause
This is caused due to one of these following causes.
When the E-mail is being sent, it may not be sent due to causes such as the computer is shutdown.
The operation file used for analyzing the E-mail cannot be deleted.
Resolution
Please send this E-mail again after excluding the causes.
Cause
Prepare to send E-mail to E-mail address excluding the exclusion domain. Please send this E-mail when the recipient address is entered correctly.
Resolution
Please send this E-mail after confirming whether the recipient address is correct.
Cause
Prepare to send the E-mail with prohibited file added as file attachment.
Resolution
Please send this E-mail after deleting the prohibited attachment file.
Cause
Sending E-mail to the E-mail address excluding the exclusion domain is cancelled.
Resolution
The E-mail whose sending is cancelled is saved to the “Already Sent” folder. When sending again, please edit the E-mail in the “Already Sent” folder and then send.
Cause
Prepare to use the printing prohibition application to print.
Resolution
-
Cause
The prompted information appears when pressing the PrintScreen key.
Resolution
-
Variable Information
%1 : printed total pages
%2 : the maximum printing pages in one day set by administrator (the prohibited value of printing pages)
Cause
In the prohibited printing settings, the pages in one day printed by the terminal have exceeded the warning value of printing pages in one day set by administrator when it is set according to days.
Resolution
Please control the printing volume.
Variable Information
%1 printed total pages
%2 the maximum printing pages in one week set by administrator (the prohibited value of printing pages)
Cause
In the prohibited printing settings, the pages in one week printed by the terminal have exceeded the warning value of printing pages in one week set by administrator when it is set according to weeks.
Resolution
Please control the printing volume.
Variable Information
%1 printed total pages
%2 the maximum printing pages in one month set by administrator (the prohibited value of printing pages)
Cause
In the prohibited printing settings, the pages in one month printed by the terminal have exceeded the warning value of printing pages in one month set by administrator when it is set according to months.
Resolution
Please control the printing volume.
Variable Information
%1 printed total pages
%2 the warning value of printing pages in one day set by administrator
Cause
In the prohibited printing settings, the pages in one day printed by the terminal have exceeded the warning value of printing pages in one day set by administrator when it is set according to days.
Resolution
Please control the printing volume.
Variable Information
%1 printed total pages
%2 the warning value of printing pages in one week set by administrator
Cause
In the prohibited printing settings, the pages in one week printed by the terminal have exceeded the warning value of printing pages in one week set by administrator when it is set according to weeks.
Resolution
Please control the printing volume.
%1 printed total pages
%2 the warning value of printing pages in one month set by administrator
Cause
In the prohibited printing settings, the pages in one month printed by the terminal have exceeded the warning value of printing pages in one month set by administrator when it is set according to months.
Resolution
Please control the printing volume.
Variable Information
%1 printed total pages
%2 the maximum printing pages in one day set by administrator (the prohibited value of printing pages)
Cause
In the printing prohibition settings, the pages in one day printed by the terminal have exceeded the prohibited value of printing pages in one day set by administrator when it is set according to days.
Resolution
The printing cannot be performed.
Variable Information
%1 printed total pages
%2 the maximum printing pages in one week set by administrator (the prohibited value of printing pages)
Cause
In the printing prohibition settings, the pages in one week printed by the terminal have exceeded the prohibited value of printing pages in one week set by administrator when it is set according to weeks.
Resolution
The printing cannot be performed.
Variable Information
%1 printed total pages
%2 the maximum printing pages in one month set by administrator (the prohibited value of printing pages)
Cause
In the printing prohibition settings, the pages in one month printed by the terminal have exceeded the prohibited value of printing pages in one month set by administrator when it is set according to months.
Resolution
The printing cannot be performed.
Variable Information
%s : Web site URL prohibited to be accessed
Cause
Access to the prohibited Web site.
Resolution
As this Web site cannot be accessed, please give up the access, or ask help from administrator for modifying policy.
Variable Information
%s : FTP server address prohibited to be connected
Cause
Try to connect to the prohibited FTP server.
Resolution
As this FTP server cannot be connected, please give up connection, or ask help from administrator for modifying policy.
Variable Information
%s : Web site URL prohibited to be uploaded
Cause
Try to upload files to the prohibited Web site.
Resolution
As files cannot be uploaded to this Web site, please give up uploading, or ask help from administrator for modifying policy.
Variable Information
%s : Web site URL prohibited to be downloaded
Cause
Try to download files from the prohibited Web site.
Resolution
As files cannot be downloaded from this Web site, please give up uploading, or ask help from administrator for modifying policy.
Cause
The user name not allowed is used to log on.
Resolution
-
Cause
The user name not allowed is used to log on.
Resolution
-
Variable Information
%1: detail error code (numeral from 1 to 4)
Cause
According to the code when errors occurred, the causes may be as follows:
1: When the policy application tool is executed excluding the allowed period.
2: It is executed in the computer that is not policy modifying target.
3: It is executed for unsupported OS.
4: The policy modification is performed for the client of V14.2 or earlier.
Resolution
According to the error code, please take the following actions.
1: Please execute the policy application tool within the allowed period.
2: The policy application tool shall be executed in the computer that is policy modifying target.
3: It can be executed in the OS that is supported by V14.2.
4: It can be used in the terminal with client of V14.2 later installed.
Cause
The items set in generating policy application tool (Management Console) cannot be read.
Resolution
This is caused because:
Please do not use UNICODE (inherent) characters in the path of folder or name of file where the policy application tool is saved.
If it is not the condition of above mentioned causes, it may be that generating the tool failed, and please generate again.
If it cannot be used with several generation operations, please contact Fujitsu technical staff.
Cause
The password is not entered when starting.
Resolution
Please enter the password when starting.
Cause
This is caused because:
The full path name of execution file has exceeded 260 bytes.
The execution file name is too long.
Resolution
Please take the following actions.
Please select the folder whose full path length is within 260 bytes.
Please shorten the name of execution file. (Because here used is user’s temporary space.)
Cause
The startup password is incorrect.
Resolution
Please enter the correct password.
Variable Information
%1: error code of DTK
%2: error code of OS
Cause
According to the error code, this is caused because:
1: Failed to output the policy update file.
3: The policy output target path is too long, or the path does not exist.
4: The internal error of DTK occurred.
5: Errors in OS terminal occurred.
6: It may fail due to some temporary causes such as the CPU load is too large.
Resolution
According to error code, please take the following actions.
1:
C:\DTK\_Extension folder is read-only.
The capacity of C disk drive is too small.
C:\DTK\_Extension folder does not exist.
3: It is required to reinstall the Systemwalker Desktop Keeper.
4: The development company is required to conduct investigation.
5: The development company is required to conduct investigation.
6: Reinstall after a period of time.
Cause
It may be caused because you execute it in the terminal with \nSystemwalker Desktop Keeper client uninstalled.
Resolution
Please execute in the terminal with Systemwalker Desktop Keeper client installed.
Cause
-
Resolution
-
Cause
Prepare to perform the policy update.
Resolution
When modifying the policy, please click the “OK” button. When stopping modifying the policy, please click the ”Cancel” button.
Cause
The latest module has already been provided in the latest version.
Resolution
Please determine whether to update to the latest version, and then please click “Yes” button or “No” button.
Cause
The latest module has already been provided in the latest version.
Resolution
Please determine whether to update to the latest version, and then please click “Yes” button or “No” button.
Cause
The latest module has already been provided in the latest version.
Resolution
Please determine whether to update to the latest version, and then please click “Yes” button or “No” button.
Cause
The system administrator forces to terminate the application (process).
Resolution
-
Cause
The system administrator starts the service.
Resolution
-
Variable Information
%1: drive name
Cause
Try to access to the prohibited drive.
Resolution
-
Cause
Network error occurred when receiving the latest module.
Resolution
Please check the network environment. Please execute again after confirming the environment is normal.
Cause
The free disk capacity is insufficient.
Resolution
Please confirm the free space of drive in the path of installation.
Cause
Exceed the maximum number of connections of servers.
Resolution
The system administrator needs either to confirm the [MaxDownloadNum] of SWCTVerSettings2.ini file in the Master Management Server and the Management Server, or execute again after rebooting the OS. For those who are only File Export Utility users, please either report the contents of the message to the system administrator or execute again after rebooting the OS.
Cause
Network error occurred when receiving the latest module.
Resolution
Please check the network environment. Please execute again after confirming the environment is normal.
Cause
The free disk capacity is insufficient.
Resolution
Please confirm the free space of drive in the path of installation.
Cause
This could be caused because:
The free disk capacity is insufficient;
The log file is saved in the drive prohibited exporting file;
The folder for saving the log file or the log file is read-only;
The logon user has no access authority to the folder for saving the log file, or the disk is damaged.
Resolution
Please resolve the problems correspondingly as the following:
Ensure the CT disk space is over 73MB;
Save the log file on the drive not prohibited exporting file;
Remove the Read-only property of the log file or that of the folder for saving the log file;
Set the authority of the logon user to have the access to the folder for saving the log file;
Please confirm the disk is operating normally.
Cause
The system administrator prohibits file export in the form of DVD or CD.
Resolution
When exporting file via DVD / CD, please contact the system administrator to modify the settings of the policy.
Cause
The system administrator prohibits file export in the form of DVD or CD.
Resolution
When exporting file via DVD / CD, please contact the system administrator to modify the settings of the policy.
Cause
Prepare to send the prohibited file as attachment via E-mail.
Resolution
-
Cause
As the file for saving data required for display cannot be accessed, failed to display the paper using status window.
Resolution
Please log on again after the OS is logged off.
