Variable Information
%s : export file name
Cause
The file name of the sender is the same as that of the receiver.
Resolution
Please confirm the file name.
Variable Information
%s : file name
Cause
Here already exists a file with the same name.
Resolution
Please confirm the file name again.
Cause
The storage media that denies being written is used, or this media is specified as dive prohibited to be accessed or there is insufficient disk space of the storage media available.
Resolution
Please confirm whether the storage media for saving export file are write-protected or not.
If it is a network drive, please confirm whether it can be accessed.
If there is insufficient disk space of the storage media for saving export file available, please execute again after increasing the free space.
Cause
The number of characters specified in the export source file name has exceeded the limit value.
Resolution
Specify the export source file name within 218 bytes (include length of the path) and retry.
Variable Information
%s : file name
Cause
The folder or file specified in the export source does not exist.
Resolution
Please confirm whether the folder or file set in the export source is existed and retry.
Variable Information
%s : file name
Cause
The folders at export source and export target location are the same.
Resolution
Please execute again after specifying a folder at export target location that is different from the one at export source.
Variable Information
%s : export name
Cause
There is no access authority of the file or folder at export source.
Resolution
Please confirm the access authority of the file or folder at export source, and execute again.
Cause
Try to start multiple File Export Utilities simultaneously.
Resolution
Please operate the File Export Utility that has been started.
Variable Information
%s : export folder name
Cause
The folder at export target location is specified under the subordinate directory of folder at export source.
Resolution
Please specify the folder at export target location as folder (including the subordinate directory of folder at export source) that is different from folder at export source, and then execute again.
Cause
Connecting to the network in the folder at export target location failed.
Resolution
Please execute again after confirming the network connection.
Variable Information
%s : export file name or export folder name
Cause
In the path of file at export source, the Unicode characters (characters that cannot be shifted to Shift JIS number) are contained.
Resolution
Please remove the Unicode characters (characters that cannot be shifted to Shift JIS number) from path name of file at export source.
Cause
Prepare to export file or folder to storage media of USB device not allowed by policy.
Resolution
Export to USB device not allowed cannot be performed. Please execute again after selecting the allowed storage media.
Variable Information
%s: file/folder name at export source
Cause
Try to export the file or folder in the storage media of USB device not allowed by policy.
Resolution
Export from USB device not allowed cannot be performed.
Cause
The drive of USB device not allowed by policy is selected.
Resolution
The file or folder in the USB device not allowed cannot be displayed.
Cause
-
Resolution
-
Cause
-
Resolution
-
Cause
-
Resolution
-
Cause
Prepare to export the ordinary file.
Resolution
Please determine whether to execute.
Variable Information
%s : export file name
Cause
%s file has already existed in the export target location.
Resolution
Please determine whether to overwrite it or not.
Variable Information
%s : export file name
Cause
There already exists a file with the same name in the export target location.
Resolution
Please execute again after confirming whether a file with the same name exists in the export target location.
Cause
-
Resolution
-
Cause
-
Resolution
-
Cause
Click the cancel button when exporting the ordinary files.
Resolution
Please determine whether to cancel.
Cause
Neither file nor folder is selected.
Resolution
Please select a file or folder.
Cause
The saving target folder is still not selected.
Resolution
Please select a saving target folder.
Cause
The entered password and confirm password do not match.
Resolution
Please enter the correct password.
Cause
The password is not entered.
Resolution
Please enter the correct password.
Cause
The name of encrypted file is not entered.
Resolution
Please enter the name of encrypted file.
Cause
The name of encrypted file is not entered in the format containing drive name and path name.
Resolution
Please enter the name of encrypted file in the format containing drive name and path name.
Cause
The name of encrypted file is not entered.
Resolution
Please enter a name of encrypted file.
Cause
Invalid characters are used in the folder name or file name.
Resolution
Please confirm the folder name and file name and then retry.
Cause
The number of characters of the export target file name has exceeded the limit.
Resolution
Please execute again after specifying the export target file name (including path name) within 218 bytes.
Variable Information
%1 : the minimum number of characters allowed
%2 : the maximum number of characters allowed
Cause
The number of characters entered in the password is not within the range allowed.
Resolution
Please confirm the number of characters entered in the password.
Cause
When the policy is set to [Export target only displays removable disk], it cannot be exported to drives other than removable disk.
Resolution
Please specify the type of drive as removable disk.
Cause
The export cause is not entered.
Resolution
Please output the export cause.
Cause
The line break and Tab are entered in the export cause.
Resolution
Please execute again after confirming the contents of export cause.
Cause
The characters not allowed are used in the export cause.
Resolution
Please enter the characters that are allowed in the export cause and execute again.
Cause
Try to write file or delete media in the drive that cannot be recorded.
Resolution
Please connect to a recordable drive and retry.
Cause
A blank media has not been placed.
Resolution
Please place a blank media and retry.
Cause
The media in drive is not a blank media.
Resolution
Please place a blank media and retry.
To erase all of the data recorded in CD-RW or DVD-RW media and have it to be a blank media, please select [Erase CD/DVD-RW] from [File] menu of the File Export Utility. (In the File Export Utility, erasing DVD-RW media is only supported by Windows Vista®.)
Cause
The media placed in drive is not a blank media or supported media.
Resolution
Please place a blank media and retry.
To erase all of the data recorded in CD-RW or DVD-RW media and have it to be a blank media, please select [Erase CD/DVD-RW] from [File] menu of the File Export Utility. (In the File Export Utility, erasing DVD-RW media is only supported by Windows Vista®.)
Cause
The available space of target record media is insufficient.
Resolution
Please set the file to be recorded to a smaller size than the available space of media, or place the file into the media that has enough available space, and then retry.
Cause
The disk in specified user temporary space is set to write-protected or it does not have enough available space.
Resolution
Please confirm whether the specified user temporary space is set to write-protected.
If the specified user temporary space does not have enough available space, please expand the available space and retry.
(·When exporting an encrypted file, the size of available space is required to be 2.5 times of the file at export source.
·When exporting an ordinary file, the size of available space is required to be 1.5 times of the file at export source.)
Cause
Probable causes are the following:
The media is damaged.
The record is cancelled during writing to the media.
The system resource is insufficient.
Resolution
Take following actions according to the different causes.
Place a good recordable media.
To execute re-write operation, please place a recordable media.
Please exit all of the other applications, and record the media only.
Cause
The processing is cancelled.
Resolution
Please contact Fujitsu technical staff.
Cause
IMAPI service is invalid or log on to the system as a Guest account.
Resolution
In the OS service settings, please set the startup type of IMAPI (IMAPI CD-Burning COM Service) service to "Automatic". Or log on the system as an account other than Guest and retry.
Cause
The unsupported media is placed into the drive or the media may be damaged.
Resolution
Please place a supported and normal media into the drive and retry.
Cause
Because another burning software is being used, it is failed to initialize the IMAPI service.
Resolution
If another burning software is operating, please exit it and retry.
Cause
Probable causes are the following: IMAPI service is not started. Log on to the system with a Guest account. The media is damaged. The drive is not operating normally.
Resolution
Confirm the following contents and retry. In the OS service settings, please set the startup type of IMAPI (IMAPI CD-Burning COM Service) service to "Automatic". Or log on the system as an account other than Guest and retry. Please place a supported and normal media into the drive and confirm whether the drive is operating normally.
Cause
The characters not allowed are used in volume name.
Resolution
Please enter characters allowed in the volume name.
Cause
Writing contents to media with Guest account is prohibited.
Resolution
Please log on the system with an account other than Guest and retry.
Cause
Execute the record operation in the OS that does not support the CD record function in Export File Utility.
Resolution
-
Cause
Probable causes are the following:
The drive is not connected normally.
The drive is not operating normally.
Resolution
Please confirm whether the drive is connected normally and operating normally and then retry.
Cause
The devices such as CD do not exist.
Resolution
Please retry in a client that has devices such as CD.
Cause
The media that can be erased has not been placed.
Resolution
Please place the media that can be erased and retry.
Cause
The media that can be erased has not been placed.
Resolution
Please place the media that can be erased and retry.
Cause
Probable causes are the following:
The media is damaged.
The processing is cancelled when erasing the media.
The system resource is insufficient.
Resolution
Take following actions according to the causes:
Please place other media that can be erased.
Please exit all of the other applications and record the media only.
Cause
The volume name is too long.
Resolution
Please set the volume name with 16 characters.
Cause
The number of characters specified in the export source file name has exceeded the limit value.
Resolution
Please specify the export source file name within 64 characters (both double-byte and single-byte are treated as one character) and retry.
Cause
The number of characters specified in the target export file name has exceeded the limit value.
Resolution
Please specify the target export file name within 64 characters (both double-byte and single-byte are treated as one character) and retry.
Cause
The number of characters specified in the target export file name has exceeded the limit.
Resolution
Please specify target file name within 240 bytes (the separator of folder is 1 byte, file name/folder name is 1 character/2 bytes. The separators do not include drive letters) and retry.
Cause
The folder or file (%s) specified at export source does not exist.
Resolution
Please confirm that the folder or file set to be exported exists, and then execute the operation again.
Cause
The media placed into drive is not a blank media (DVD-RAM) that was initialized in FAT32 format, or the media (DVD-RAM) that has already been written, so it is unable to write.
Resolution
Take following actions according to the causes:
Please initialize the DVD-RAM media in FAT32 format.
If a file or folder exists in DVD-RAM media, please delete it.
Cause
The available space in drive with OS installed is insufficient.
Resolution
Please execute again after increasing the free space of drive with OS installed.
Cause
Probable causes are the following:
The drive is controlled by another record software.
The drive is not connected normally.
The drive cannot be opened normally due to some causes such as some articles exist in the drive.
Resolution
Take following actions according to the causes:
If the drive is controlled by another record software, use the eject function of the record software to eject the media.
Please confirm whether the drive is connected normally and there are other articles existed to prevent the tray from ejecting, then press the eject button of drive to eject the media.
Cause
Invalid characters are used in the folder name or file name.
Resolution
Please confirm the folder name and file name, and then execute again.
Variable Information
%s : media name (CD-ROM, and CD-RW, etc.)
※When it is unable to get media information (when the unsupported media (Blu-ray CD) is placed), the place of media name will be blank.
Cause
The media for saving export target file is a media that cannot record through the File Export Utility, or that is not supported by the drive.
Resolution
Please confirm it is a recordable media, or the drive is a recordable drive.
Variable Information
%s : media name (CD-ROM, and CD-RW, etc.)
※When it is unable to get media information (when the unsupported media (Blu-ray CD) is placed), the place of media name will be blank.
Cause
This media cannot be erased by File Export Utility, or the drive does not support the erase function.
Resolution
Please confirm that the media can be erased, or this drive supports the erase function.
Cause
Other logon user is recording or erasing the data of media, and the record program of File Export Utility cannot be performed.
Resolution
Please execute again after other logon user has finished recording/erasing the media.
Cause
Try to erase the media.
Resolution
Please confirm whether to execute.
Cause
-
Resolution
-
Cause
-
Resolution
-
Cause
-
Resolution
-
Cause
-
Resolution
-
Cause
Internal error occurred in the Windows.
Resolution
Please contact Fujitsu technical staff.
Cause
As it is unable to communicate with Management Server, it is unable to confirm the time of server.
Resolution
Please restore the communication status with Management Server and then execute again.
Cause
The processing is cancelled.
Resolution
Please contact Fujitsu technical staff.
Cause
That File Export Utility cannot be used is set in policy.
Resolution
Please ask help from the administrator to modify the policy as File Export Utility allowed.
Cause
The time frame of File Export Utility not allowed is set in the policy.
Resolution
Please ask help form the administrator to use the File Export Utility.
Cause
The drive that cannot be formatted is selected.
Resolution
Please select a drive that can be formatted.
Cause
The drive that does not exist is selected.
Resolution
Please select a drive that can be formatted.
Cause
Prepare to format the drive of USB device not allowed by the policy.
Resolution
Please select a drive that can be formatted.
Cause
Either the drive is not selected, or the drive is not selected correctly.
Resolution
Please select a drive correctly.
Cause
The settings of parameter are incorrect.
The period allowed for decryption has exceeded 2037/12/31.
Resolution
The settings of parameter are incorrect.
Please set the period allowed for decryption before 2037/12/31.
Cause
Specify the existed file as the target file to be copied.
Resolution
Please enter the name of target file to be copied again.
Cause
The file to be copied does not exist.
Resolution
Please specify the file to be copied correctly.
Cause
The file to be encrypted does not exist.
Resolution
Please enter the name of file to be encrypted again.
Cause
Out of memory.
Resolution
Please execute again after closing unnecessary applications.
Cause
Access to the files at export source and export target location, or operation file for encryption is denied.
Resolution
Please confirm the following points, and execute again after solving the problems. Please confirm whether the file or folder is opened by another program. Please confirm the file or folder is written-protected, or it is read-only. Please confirm the access authority of file or folder.
Cause
Failed to open the file, or the drive in user temporary space is written-protected, or the folder specified by user temporary space does not exist.
Resolution
Please confirm whether the file name contains illegal characters or the file name is too long. Please open the file again after specifying a correct file name. Or confirm whether the folder specified by user temporary space exists and is written-protected, and then execute again.
Cause
Error occurred while reading the file.
Resolution
Please confirm whether the file in processing is operated, and this file is not opened by another program. In addition, please confirm whether there is exception in the network environment in processing. Please execute again after solving the problems.
Cause
Failed to create a new directory.
(There already exists a file in the same name with the created folder etc.)
Resolution
Please confirm the name of created file, and execute again after specifying a correct file name.
Cause
The used storage media denies being written, or there is insufficient disk space of the storage media available.
Resolution
Please confirm whether the storage media for saving export file is write-protected or not. When the free disk space of the storage media for saving export file is insufficient, please execute again after confirming the free space.
Cause
The size of encrypted file has exceeded the limit.
Resolution
Control the size of encrypted file smaller than 2,140,000,000 bytes and then execute again. Compared with the size of file that is not encrypted, about 130K bytes are increased.
Cause
The free space of drive in the path of export target or drive in user temporary space is insufficient.
Resolution
Please confirm the free capacity of drive in the path of export target or drive in user temporary space and execute again.
Cause
The drive in the path of export target cannot be accessed, or the free space of drive in user temporary space is insufficient.
Resolution
Please confirm whether the drive in the directory of export target can be accessed.
When the free space of drive in the path of export target and drive in user temporary space is insufficient, please execute again after confirming the free space.
Cause
Failed to delete the operation file used for encryption. Probable causes are the following. The access authority of folder specified for user temporary space has been modified.
Resolution
Please execute again after confirming the access authority of folder specified for user temporary space.
Cause
The file name or folder name at export source contains invalid characters.
Resolution
Please confirm that the file name does not contain invalid characters, and execute again.
Cause
The user ID includes Unicode characters (characters that cannot be shifted to Shift JIS number).
Resolution
Please modify the export path to be encrypted as the path excluding CD or DVD media and then export.
Cause
When the policy of file export log is set to [Get] and [Original File Backup], prepare to export the file whose size has exceeded the maximum value of one file export.
Resolution
Please select the file at export source again, and control the total size of one file export smaller than the maximum size and execute again.
Cause
When the policy of file export log is set to [Get] and [Original File Backup], prepare to export the file whose size has exceeded the maximum value of a single file that can be exported.
Resolution
The maximum value of the size of file that can be exported at one time is the displayed value.
Cause
When the policy of file export log is set to [Get] and [Original File Backup], prepare to export the file whose number has exceeded the maximum value for the number of files that can be exported at one time.
Resolution
Please select the files at export source again to control the number of files smaller than the maximum value for the number of files that can be exported at one time and execute again.
Cause
When the policy of file export log is set to [Get] and [Original File Backup], the disk space required for original file backup is insufficient.
Resolution
Please confirm the free space of drive that is specified during CT installation, where the folder at log export target is located. The required space is shown as follows. When exporting normally, the maximum required free space is 2.5 times of the size of file at export source. When exporting encryptedly, the maximum required free space is 3.5 times of the size of file at export source.
Cause
An error occurred when original file backup. Probable causes are the following. The file or folder at export source has been deleted.
Resolution
Please execute again after confirming the following contents. It is required to guarantee the existence of the file or folder set in export source.
Cause
An error occurred while original file backup. It may be caused by the following causes. The file or folder at export source has been deleted. The file or folder at export source has no access authority. The folder in the path of log output target specified during CT installation has been deleted. The folder in the path of log output target specified during CT installation has no modification authority.
Resolution
Please confirm the following contents, and execute again. The file at export source exists. The file or folder at export source has access authority. The folder in the path of log input target specified during CT installation still exists. The folder in the path of log output target specified during CT installation has modification authority.
Cause
An error occurred while original file backup. It may be caused by the following causes. The file at export source has no read authority. The file or folder at export source has been deleted.
Resolution
Please confirm the following contents, and execute again. The set file or folder at export source has read authority. The set file or folder at export source still exists.
Variable Information
%s : name of file at export source
Cause
When the policy of file export log is set to [Get] and [Original File Backup], prepare to export the file encrypted in EFS format.
Resolution
Please take one of the following actions and then execute again. Delete the file encrypted in EFS format from the export targets. Remove the password of file encrypted in EFS format.
Cause
Failed to find the specified saving path of operation manual.
Resolution
Please contact Fujitsu technical staff.
Cause
The free space of disk is insufficient.
Resolution
Please execute again after confirming the CT disk capacity.