Add CT
When adding a new client (CT) in the Management Console, a client (CT) needs to be installed in the PC that is a managed target. The following are two methods for allocating to the CT group of the client (CT):
Manually move the client (CT) under Root directory to a CT group
Automatically allocate the client (CT) to a CT group using the automatic allocation file during CT registration
To add a new client (CT) in the CT group tree and CT list of the Management Console, install a CT in the PC that is the managed target. For more information about the installation of CT, please refer to “Install CT” of “Systemwalker Desktop Keeper Installation Guide”.
By rebooting the client (CT) after it has been installed, communication with the Master Management Server or Management Server will be enabled, and the client (CT) will be added to the CT group tree and CT list. Since the client (CT) is displayed under the Root directory at the time, please move it to the corresponding CT group.
For the location where the client (CT) is displayed in the CT group tree, please refer to “Relationship between CT Group Policy and CT Policy” or “Display Configuration Information Tree”.
For details on how to move the client (CT), please refer to “Move CT”.
Before installing the CT in the PC that is the managed target, the automatic allocation file during CT registration needs to be set. For methods of setting this, please refer to “Create automatic distribution file during CT registration”.
Note
Cause for the same CT being registered multiple times
When the same CT is registered multiple times under The Management Console, please consider the following causes.
[Cause 1]
When computer names are identical while the settings (MAC address, owner, and OS type) during CT registration in the system settings of the Server Settings Tool for the CT that has been registered are different, the CT has been installed (when the CT is installed after the MAC address has changed due to the exchange of LAN card)
[Cause 2]
When computer names are identical while the settings (MAC address, owner, and OS type) during CT registration in the system settings of the Server Settings Tool for the CT that has been registered are different, the command for re-registering CT is executed (when the command for re-registering CT is executed after the MAC address has changed due to the exchange of LAN card)
Move CT
This section describes how to move a client (CT) displayed in the CT list to a CT group of the CT group tree.
The client (CT) displayed in the following locations can only be moved by the system administrator:
Under Root directory
Under domain group
Under Local group
In a system with a 3-level structure, when operating in a Management Console that is connected to the Master Management Server, the CT cannot be moved across Management Servers.
When importing configuration information from Active Directory, for the moving of CT, please refer to “Display Configuration Information Tree”.
The procedure is as follows:
Start the [Management Console] window.
Select the CT group in which the client (CT) to be moved is registered, from the CT group tree.
Select the client (CT) to be moved from the CT list.
Move the client (CT) to the target CT group by drag&drop.
→The client (CT) is moved.
Select [Reflect CT Group Structure] from the [Tree Settings] menu.
→The moved CT will be updated to the database through [Reflect Structure].
When [Reflect CT Group Structure] is not executed, all the [Refresh Policy], [Update at Next Startup] and [Update Immediately] buttons are grayed out, and the message for reminding [Reflect CT Group Structure] is displayed.
Delete CT
This section describes how to delete a CT that is displayed in the CT list.
The client (CT) displayed in the following locations can only be deleted by the system administrator.
Under Root directory
Under domain group
Under Local group
When importing configuration information from Active Directory, for the deletion of CT, please refer to “Display Configuration Information Tree”.
After a client (CT) has been deleted and the configuration information has been updated in the Management Console, the client (CT) will no longer be displayed in the Management Console.
At this time, the client (CT) will be moved to the “Deleted CT” group. The “Deleted CT” group usually not displayed. It will be displayed after the [Display “Deleted CT” Group] has been selected in the [Tree Settings] menu of the Management Console (operation can only be performed by system administrator). The “Deleted CT” group cannot be moved. In addition, a new group cannot be created under the “Deleted CT” group.
Since the management information of the client (CT) that has been moved to the ”Deleted CT” group still remains in the (Master) Management Server, the accumulated logs can be viewed in the Log Viewer afterwards.
In addition, the client (CT) that has been moved to the “Deleted CT” group can be re-used. In this case, move the client (CT) of the “Deleted CT” group to another group. When linking with Active Directory, it can be moved to the Local group. Configuration information needs to be updated after moving.
For the client (CT) that has been deleted since it is considered as no needed, if logs need to be viewed in the Log Viewer, it is recommended to move to the “Deleted CT” group.
After the client (CT) that belongs to the ”Deleted CT” group has been deleted and the configuration has been updated, the client (CT) will no longer be displayed in the “Deleted CT” group, and the management information will also be deleted from the (Master) Management Server. Therefore, the accumulated logs cannot be viewed in the Log Viewer. If the backup command is executed and the CSV file is output, log can still be confirmed.
In addition, to display the deleted client (CT) in the Management Console again, the CT needs to be uninstalled and re-installed in the target PC. For installation of CT, please refer to “Install CT” of “Systemwalker Desktop Keeper Installation Guide”.
However, the client (CT) displayed in the Management Console after re-installation will be regarded as a CT that is different from the deleted client (CT). Therefore, even it is displayed again, logs before deletion cannot be viewed in the Log Viewer.
The procedure is as follows:
Start the [Management Console] window.
Select the CT group in which the CT to be deleted is registered, from the CT group tree.
Select the CT to be deleted from the CT list, and then right-click on it.
→A pop-up menu is displayed.
Select [Delete CT] from the displayed pop-up menu.
→The window for confirming the deletion is displayed.
To delete, click the [OK] button.
→The selected client (CT) is deleted.
Select [Reflect CT Group Structure] from the [Tree Settings] menu.
→The deleted CT is moved to the “Deleted CT” group
When [Reflect CT Group Structure] is not executed, all the [Refresh Policy], [Update at Next Startup] and [Update Immediately] buttons are grayed out, and the message for reminding [Reflect CT Group Structure] is displayed.
When the CT belongs to the “Deleted CT” group, logs can be viewed in Log Viewer and CT can be restored to other groups.
Select the “Deleted CT” group in the configuration information tree.
Select the CT to be deleted from the CT list, right-click on it and select [Delete CT].
To delete, click the [OK] button.
→The selected client (CT) is deleted.
Select [Reflect CT Group Structure] from the [Tree Settings] menu.
→ Through updating configuration, the deleted CT will be updated to the database. CT cannot be restored.
When [Reflect CT Group Structure] is not executed, all the [Refresh Policy], [Update at Next Startup] and [Update Immediately] buttons are grayed out, and the message for reminding [Reflect CT Group Structure] is displayed.
