Could not start the AdvancedCopy Manger ACL Service on the Local Computer.
Error 1067: The process terminated unexpectedly.
Explanation
The Manger ACL Service did not start correctly.
System action
The system interrupts processing.
System administrator response
Check whether a description of "smaclmgr 4660/tcp" exists in a services file.
If it does not exist, add the description.
If it exists, check whether the description content is correct.
Start AdvancedCopy Manger ACL Service again.
The AdvancedCopy Manager registry could not be accessed.
Explanation
Access to the registry of AdvancedCopy Manager failed.
System action
The system interrupts processing.
System administrator response
Check the existence of the following files.
[Solaris and Linux versions]
For non-cluster
/etc/opt/swstorage/swstg.ini
For the cluster
/etc/opt/swstorage/"logical node name"/swstg.ini
[Windows version]
For non-cluster
"Environment set directory"\etc\swstg.ini
For the cluster
"Shared disk drive set up with the cluster"\etc\opt\swstorage\etc\swstg.ini
In the case other than above, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
There was a memory shortage.
Explanation
A memory shortage occurred.
System action
The system interrupts processing.
System administrator response
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
The specified server or device does not exist.
Explanation
The specified server or device is not registered as a target of the SP series server linkage.
System action
The system interrupts processing.
System administrator response
No response is required.
The repository could not be accessed. (SQL error)
Explanation
Access to the repository ended in failure.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The repository could not be accessed.
Explanation
It failed to access the repository.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The repository could not be accessed (a transaction start error).
Explanation
The repository is not activated, or access to the repository has failed.
System action
The system interrupts processing.
System administrator response
If the repository is not active, refer to the following manual and start RDB daemon (or service).
[Solaris and Linux versions]
"Starting and Stopping the RDB Daemon" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version]
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If the services are already active, refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The repository could not be accessed. (transaction finishing error)
Explanation
It failed to access the repository.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal inconsistency occurred in the SP server connection management.
Explanation
An internal inconsistency occurred in the SP server connection management.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The process exec failed.
Explanation
SP series server linkage processing failed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal inconsistency error occurred in Configuration Management. ([CODE1], [CODE2])
Explanation
An internal inconsistency occurred in the configuration management.
Parameters
CODE1 : Internal code 1
CODE2 : Internal code 2
System action
The system interrupts processing.
System administrator response
If this error occurred when collecting or reflecting information for a specified device, use the device list GUI client or the stgxfwcmdispdev command (Device information display command) to check if the device for which addition is instructed has already been registered.
If the device is already registered, the addition instruction need not be executed.
If the above did not cause the error, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The repository did not start.
Explanation
The repository has not been activated.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and start RDB daemon (or service).
[Solaris and Linux versions]
"Starting and Stopping the RDB Daemon" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version]
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The repository could not be accessed (SQLSTATE).
Explanation
Access to the repository ended in failure.
Parameters
SQLSTATE : SQLSTATE
System action
The system interrupts processing.
System administrator response
Refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Maximum number of connections to repository exceeded. [CODE]
Explanation
The number of connections to the repository exceeds the limit.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Wait a few minutes and then re-execute processing.
If this fails to solve the problem, refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
SP Server device information inaccessible.
Explanation
Device information for the SP server cannot be obtained, because it is not subject to management.
System action
The system interrupts processing.
System administrator response
Do not try to obtain device information for the SP server.
The Storage Server Data is inconsistent.
Explanation
The information in the repository is inconsistent.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
AdvancedCopy Manager registry could not be accessed.
Explanation
It failed to access the registry.
System action
The system interrupts processing.
System administrator response
Check the existence of the following files.
[Solaris and Linux versions]
For non-cluster
/etc/opt/swstorage/swstg.ini
For the cluster
/etc/opt/swstorage/"logical node name"/swstg.ini
[Windows version]
For non-cluster
"Environment set directory"\etc\swstg.ini.
For the cluster
"Shared disk drive set up with the cluster"\etc\opt\swstorage\etc\swstg.ini
In the case other than above, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Storage Management Server unable to delete server.
Explanation
The Storage Management Server cannot delete the server.
System action
The system interrupts processing.
System administrator response
No response is required.
Server data inaccessible.
Explanation
The Storage Server failed to obtain the server information.
System action
The system interrupts processing.
System administrator response
Check the state on the Storage Server side.
Connection to Storage Server failed.
Explanation
Connection to the Storage Server ended in failure.
System action
The system interrupts processing.
System administrator response
Check that the Storage Server communication daemon or communication service has been started.
If started, check that the port number is correct.
Note that the cause of this message may be the network environment settings.
In particular, check that the network settings do not prevent communication with the Storage Server. For example, check that unnecessary port filtering settings are not set by the firewall.
Refer to the following manuals for the port numbers required in order to communicate with Storage Servers:
[Solaris, Linux, HP-UX, and AIX versions]
"Setting up the port number (/etc/services file)" in the chapters "Customization of Storage Server" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
[Windows version]
"Port Filtering Settings" in the chapters "Customization of Storage Server" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
Check whether the IP address has changed. If the IP address has changed, change the IP address being managed by AdvancedCopy Manager. Refer to the following manual for more information on change methods.
"Changing the Operating Environment" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Library could not be accessed.
Explanation
An error occurred while reading the library used for configuration management.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Code conversion error occurred.
Explanation
An error occurred during the code conversion. Unsupported code is included.
System action
The system interrupts processing.
System administrator response
If this message appears when a server is added
Change the server name and register it again.
If it is output when device information is being registered
The mount-point name includes an unauthorized code. Change the mount-point name.
Storage Server unmanageable.
Explanation
The specified Storage Server cannot be managed. An attempt was made to register the Storage Server whose version is later than that of the Storage Management Server.
System action
The system interrupts processing.
System administrator response
Upgrade the Storage Management Server.
Server cannot be modified.
Explanation
The server information was not updated; one of the following modification attempts failed:
Downgrading the Storage Server.
Modifying the Storage Management Server to a Storage Server.
Modifying a server defined as a Storage Server to a Storage Management Server.
Modifying a server defined as a Storage Server to an SP series server.
Modifying a server defined as an SP series server to a Storage Server.
Modifying a server defined as an SP series server to another SP series server.
System action
The system interrupts processing.
System administrator response
Correct the cause and try again.
Specified device does not exist.
Explanation
The device selected for update of the specific device is not subject to management.
System action
The system interrupts processing.
System administrator response
Refresh the initial window and check the information.
Specified server does not exist.
Explanation
The specified server is not subject to management.
System action
The system interrupts processing.
System administrator response
Refresh the initial window and check the information.
Server data in Storage Server could not be modified.
Explanation
Update of server information ended in failure when a server was added, deleted, or updated. Possible causes are listed below:
The communication daemon running on the Storage Server has not been activated.
An invalid IP address or port number was specified when adding or updating the server.
System action
The system interrupts processing.
System administrator response
Correct the cause and try again.
The IP address already exists.
Explanation
The same IP address is already registered.
System action
The system interrupts processing.
System administrator response
The IP address is already registered. Check it on the initial window.
Server already exists.
Explanation
The same server name is already registered.
System action
The system interrupts processing.
System administrator response
Change the server name and try again.
Device Data unobtainable.
Explanation
The Storage Server failed to obtain the device information.
System action
The system interrupts processing.
System administrator response
Check the status on the Storage Server side.
Check whether the Storage Server daemon or service is activated.
If the Storage Server daemon or service is activated, then refer to "Appendix C Detail Error Messages on Acquisition of Device Information", and make sure that no error has occurred during acquisition of device information.
Memory is insufficient.
Explanation
There is insufficient free space in memory.
System action
The system interrupts processing.
System administrator response
Check how much space is available in memory. If there is insufficient free space, install more memory.
Storage Server unmanageable. This is because the hostname includes an unsupported character.
Explanation
The target server cannot be managed because the host name of the target server includes an unsupported character (ie, a character other than one-byte alphanumeric characters, -, _, #, or .) or it does not begin with a one-byte alphanumeric character.
System action
The system interrupts processing.
System administrator response
If this error occurs when the Storage Management Server is being registered (DB setup)
Change the OS host name and then re-execute.
If this error occurs when the Storage Server is being registered
When the host name is used as the server name, change the OS host name and then re-execute.
When a name that is different from the host name can be used as the server name, specify the different name and then re-execute.
Another Storage Management Server cannot be managed.
Explanation
An attempt was made to manage a Storage Management Server, but there can be only one Storage Management Server in the system.
System action
The system interrupts processing.
System administrator response
Check whether the IP addresses or port numbers for the Storage Management Server or Storage Management Server job were specified by mistake when a server was added.
Storage Management Servers and Storage Management Server tasks are registered during Storage Management Server customization and the cluster setup for Storage Management Server tasks, and so there is no need to register them again.
Additionally, if a new machine is operated as a Storage Management Server, it cannot be registered as a Storage Management Server in the same management system.
AdvancedCopy Manager registry updated.
Explanation
The registry of the Storage Management Server has been updated normally.
System action
The system completes processing.
System administrator response
No response is required.
usage:stgcmmodnode [-i IP-Address] [-n Server-Name] [-p Port-Number]
Explanation
The command was used incorrectly.
System action
The system interrupts processing.
System administrator response
Confirm the correct usage of the command and try again.
User is a non root user.
Explanation
[Solaris, Linux, HP-UX, and AIX versions]
The command was executed by a user other than the root user.
[Windows version]
The command was executed by a user other than Administrators group of member.
System action
The system interrupts processing.
System administrator response
[Solaris, Linux, HP-UX, and AIX versions]
Please perform as the root user.
[Windows version]
Please perform as a user who belongs to an Administrators group.
Storage Server Type unobtainable.
Explanation
The server type could not be obtained.
System action
The system interrupts processing.
System administrator response
For a cluster environment, check that the command is executed with the SWSTGNODE environment variable set correctly. For a non-cluster environment, check that the command is not executed in the incorrect state, that is, with the environment variable SWSTGNODE set. If the setting is incorrect, correct the setting, then re-execute.
For cluster operation, check that the cluster service or cluster group to which the targeted AdvancedCopy Manager transaction belongs is being executed at an active node.
If the transaction is being executed at an inactive node, re-execute at an active node.
If the above does not apply, check that the following files exist:
[Solaris, Linux, HP-UX, and AIX versions]
For non-cluster
/etc/opt/swstorage/swstg.ini
For the cluster
/etc/opt/swstorage/"logical node name"/swstg.ini
[Windows edition]
For non-cluster
"Environment settings directory"\etc\swstg.ini
For the cluster
"Shared disk drive setup for the cluster"\etc\opt\swstorage\etc\swstg.ini
In all other cases, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Storage Management Server unable to modify server name with this command.
Explanation
The Storage Management Server cannot modify the server name with the server information modification command.
System action
The system interrupts processing.
System administrator response
Specify the IP address or port number and then execute the command.
To change the server name using the Storage Management Server, use the management window that is activated from the ETERNUS SF AdvancedCopy Manager initial window.
AdvancedCopy Manager registry does not exist.
Explanation
The registry of AdvancedCopy Manager does not exist.
System action
The system interrupts processing.
System administrator response
For a cluster environment, check that the command is executed with the SWSTGNODE environment variable set correctly. For a non-cluster environment, check that the command is not executed in the incorrect state, that is, with the environment variable SWSTGNODE set.
If the setting is incorrect, correct the setting, then re-execute.
For cluster operation, check that the cluster service or cluster group to which the targeted AdvancedCopy Manager transaction belongs is being executed at an active node.
If being executed at an inactive node, re-execute at an active node.
If the above does not apply, check that the following files exist:
[Solaris, Linux, HP-UX, and AIX versions]
For non-cluster
/etc/opt/swstorage/swstg.ini
For the cluster
/etc/opt/swstorage/"logical node name"/swstg.ini
[Windows edition]
For non-cluster
"Environment settings directory"\etc\swstg.ini
For the cluster
"Shared disk drive setup for the cluster"\etc\opt\swstorage\etc\swstg.ini
In all other cases, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Storage Management Server IP Address is incorrect.
Explanation
The format of the specified IP address is not correct.
System action
The system interrupts processing.
System administrator response
Check the IP address and then execute this command again.
Storage Management Server PORT Number is incorrect.
Explanation
The format of the specified port number is not correct.
System action
The system interrupts processing.
System administrator response
Check the port number and then execute the command again.
Storage Management Server Name is incorrect.
Explanation
The name of the specified server name is not correct.
System action
The system interrupts processing.
System administrator response
Check the server name and then execute the command again.
A conversion error occurred.
Explanation
It failed to convert the server name.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
AdvancedCopy Manager registry could not be accessed. (write error)
Explanation
It failed to write to the registry of AdvancedCopy Manager.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
AdvancedCopy Manager registry could not be accessed. (read error)
Explanation
Reading of the registry of AdvancedCopy Manager ended in failure.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[TYPE] = [DATA]
Explanation
Server information is displayed.
Parameters
TYPE : Information type. The displayed strings and explanation are as follows.
Displayed strings | Explanation |
|---|---|
IP Address | IP address of the Storage Management Server |
PORT Number | Port number of the Storage Management Server |
Storage Management Server's Name | Name of the Storage Management Server |
DATA : Data managed in the registry of AdvancedCopy Manager
System action
The system completes processing.
System administrator response
No response is required.
Storage Management Server repository updated.
Explanation
The repository of the Storage Management Server has been updated normally.
System action
The system completes processing.
System administrator response
No response is required.
AdvancedCopy Manager registry could not be obtained.
Explanation
Information on the Storage Management Server could not be obtained from the registry.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A fork error occurred.
Explanation
An error occurred at the fork function.
System action
The system interrupts processing.
System administrator response
Wait for a while and then execute the command again.
If the same error occurs again, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Maximum number of connections to repository exceeded.
Explanation
The number of connections to the repository exceeds the limit.
System action
The system interrupts processing.
System administrator response
Wait for a while and then execute the command again.
Repository could not be accessed. (SQLSTATE)
Explanation
It failed to access the repository.
Parameters
SQLSTATE : SQLSTATE
System action
The system interrupts processing.
System administrator response
Refer to the following manual and start RDB daemon (or service).
[Solaris and Linux versions]
"Starting and Stopping the RDB Daemon" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
[Windows version]
"Starting and Stopping a Service" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The repository did not start.
Explanation
The repository is not activated.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and take appropriate action, then re-execute processing.
"Troubleshooting a repository access failure" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
If this fails to solve the problem, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory is insufficient.
Explanation
A memory shortfall occurred.
System action
The system interrupts processing.
System administrator response
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
IP Address already exists.
Explanation
The IP address already exists.
System action
The system interrupts processing.
System administrator response
Check the IP address and then execute the command again.
The error by the following causes occurred.
Explanation
Processing cannot be executed because of an error whose cause is described below.
System action
The system interrupts processing.
System administrator response
Take appropriate action according to the last message ID displayed to eliminate the cause, and re-execute the processing.
Library could not be accessed.
Explanation
An error occurred during reading of the library used for configuration management.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The change instruction file could not be read. Filename=[FILE]
Explanation
Reading failed for the specified change instruction file.
Parameters
FILE : Filename
System action
The system interrupts processing.
System administrator response
Specify an existing file, then re-execute.
The format of the change instruction file is not correct. Line=[LINE]
Explanation
The change instruction file contains a formatting error.
Parameters
LINE : Line number
System action
The system interrupts processing.
System administrator response
Correct the format of the change instruction file content, then re-execute.
Two or more lines of the same information division into the same server exist. Server name=[SERVER], Information=[INFO]
Explanation
The change instruction file contains a line with a change instruction that already exists in the same information class for the same server.
Parameters
SERVER : Server name
INFO : Information class (I or P or S)
System action
The system interrupts processing.
System administrator response
Correct the content of the change instruction file, then re-execute.
Two or more lines of the same value exist. Information=[INFO], Value=[VALUE]
Explanation
The change instruction file contains two or more lines with the same value for the same information class.
Parameters
INFO : Information class (I or P or S)
VALUE : Change instruction value
System action
The system interrupts processing.
System administrator response
Correct the content of the change instruction file, then re-execute.
The specified server does not exist. Server name=[SERVER]
Explanation
The server name specified in the change instruction file does not exist.
Parameters
SERVER : Server name
System action
The system interrupts processing.
System administrator response
Correct the content of the change instruction file, then re-execute.
The specified value has already been set. Information=[INFO], Value=[VALUE]
Explanation
The change instruction file specifies a value that has already been set.
Parameters
INFO : Information class (I or P or S)
VALUE : Change instruction value
System action
The system interrupts processing.
System administrator response
A value that has already been set cannot be specified again in the change instruction server name and IP address. Correct the content of the change instruction file, then re-execute.
The change of the server caused a failure. Server name=[SERVER], Reason=[REASON]
Explanation
An error occurred during server change processing.
Parameters
SERVER : Server name
REASON : Reason
System action
The system interrupts processing.
System administrator response
Refer to the "System administrator response" for the message ID indicited in the REASON parameter and take the indicated action, then re-execute.
If the -y option was specified, the following actions are required at the server that issued the error after the problem has been resolved at that server:
For change instructions related to targeted server information in the change specification file, use the server information batch change function to re-execute change processing for the targeted server.
For change instructions related to Storage Management Server information, execute the stgcmmodnode command (Management server information change command) at the targeted server. If inter-server replication operations are performed between the targeted server and the Storage Management Server, execute the swsrprecoverres command (Resource adjustment command) at the targeted server.
The resource adjustment command was terminated abnormally. Server name=[SERVER], Error=[ERROR], Detail=[DETAIL]
Explanation
The executed resource adjustment command terminated abnormally.
Parameters
SERVER : Server name
ERROR : Error code
DETAIL : Detail code
System action
The system interrupts processing.
System administrator response
If the error code is 4 or 8, communication with the targeted server failed. Check the environment settings at the targeted server, and check if an error has occurred at the communication destination device.
If the error code is 12, the command terminated abnormally at the targeted server. Take the action indicated in the message that is posted after this message.
Then, execute the swsrprecoverres command (Resource adjustment command) with the -r option specified at all servers where replication management operations are performed, including the server that issued the error. Note that, if the -y option is specified, execute this command only at the server where the problem occurred.
For details of the swsrprecoverres command, refer to following manual.
" swsrprecoverres (Resource adjustment command)" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The specified value is not correct. Line=[LINE]
Explanation
The specified change value in the change instruction file is not correct.
Parameters
LINE : Line number
System action
The system interrupts processing.
System administrator response
Refer to the message displayed immediately after this message and correct the content of the change instruction file, then re-execute
An internal inconsistency occurred.
Explanation
An internal inconsistency occurred.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The AdvancedCopy Manager port number is not set.
Explanation
The port number and/or protocol name of stgxfws is not correctly specified in the following file.
[Solaris and Linux versions]
/etc/services
[Windows version]
"System directory"\system32\drivers\etc\services
System action
The system interrupts processing.
System administrator response
Refer to the following manual and then specify the correct port number and/or protocol name.
[Solaris and Linux versions]
"Configuring the port number (/etc/services file)" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
[Windows version]
"Customization of Storage Management Server" in the "ETERNUS SF AdvancedCopy Manager Installation and Setup Guide"
Unable to find [PATH].
Explanation
The path to the AdvancedCopy Manager definition file cannot be found.
Parameters
PATH : Path name
System action
The system interrupts processing.
System administrator response
Check whether the device with this path is mounted.
An internal inconsistency occurred. error = [CODE]
Explanation
An internal inconsistency occurred while adding a server to the Storage Management Server.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
A memory shortage occurred.
Explanation
A memory shortfall occurred.
System action
The system interrupts processing.
System administrator response
Check how much space is available in memory. If there is insufficient free space, increase the amount of memory.
AdvancedCopy Manager registry could not be accessed.
Explanation
It failed to access the registry.
System action
The system interrupts processing.
System administrator response
Check the existence of the following files.
[Solaris and Linux versions]
For non-cluster
/etc/opt/swstorage/swstg.ini
For the cluster
/etc/opt/swstorage/"logical node name"/swstg.ini
[Windows version]
For non-cluster
"Environment set directory"\etc\swstg.ini.
For the cluster
"Shared disk drive set up with the cluster"\etc\opt\swstorage\etc\swstg.ini
In the case other than above, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
AdvancedCopy Manager registry could not be accessed.
Explanation
It failed to access the registry.
System action
The system interrupts processing.
System administrator response
Check the existence of the following files.
[Solaris and Linux versions]
For non-cluster
/etc/opt/swstorage/swstg.ini
For the cluster
/etc/opt/swstorage/"logical node name"/swstg.ini
[Windows version]
For non-cluster
"Environment set directory"\etc\swstg.ini.
For the cluster
"Shared disk drive set up with the cluster"\etc\opt\swstorage\etc\swstg.ini
In the case other than above, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An internal inconsistency occurred. return-code = [CODE]
Explanation
An internal inconsistency occurred while adding a server to the Storage Management Server.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Unregistered user name. Enter a user name registered in the OS.
Explanation
The specified user name is not registered with the OS.
System action
The system interrupts processing.
System administrator response
Re-execute by specifying a user name registered with the OS.
Incorrect password. Enter the Correct password corresponding to the user name registered in the OS
Explanation
The password specified for the user name is invalid.
System action
The system interrupts processing.
System administrator response
Specify a valid password for the specified user name and then re-execute.
System error
Explanation
An error occurred during processing.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Temporary file cannot be created.
Explanation
A temporary file could not be created.
System action
The system interrupts processing.
System administrator response
Ensure that the drive containing the program directory specified during installation has enough free space.
AdvancedCopy Manager registry file cannot be updated.
Explanation
An error occurred during the updating of the AdvancedCopy Manager registry file.
System action
The system interrupts processing.
System administrator response
If cluster operations are used for Storage Management Server transactions, check if the cluster service or cluster group to which the Storage Management Server transaction belongs is being executed at an active node.
If being executed at an inactive node, re-execute at an active node.
Check the existence of the following files.
[Solaris and Linux versions]
For non-cluster
/etc/opt/swstorage/swstg.ini
For the cluster
/etc/opt/swstorage/"logical node name"/swstg.ini
[Windows version]
For non-cluster
"Environment set directory"\etc\swstg.ini
For the cluster
"Shared disk drive set up with the cluster"\etc\opt\swstorage\etc\swstg.ini
Also refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory shortage occurred.
Explanation
A memory shortage occurred.
System action
The system interrupts processing.
System administrator response
Perform the following so that a virtual memory area can be allocated, and then re-execute processing.
Increase the size of the paging file.
Terminate other applications.
The username or the password exceeds 18 bytes.
Explanation
The specified username or password exceeds 18 bytes.
System action
The system interrupts processing.
System administrator response
Specify a username and password that are 18 bytes or less.
The package for the SDX object is not installed.
Explanation
The command cannot be executed because the package necessary to use of the SDX object is not installed.
System action
The system interrupts processing.
System administrator response
Before executing the command for setting, install the SDX-object-related package (FJSVsdx).
The -volume option cannot be specified in this environment.
Explanation
The -volume option cannot be specified in the version of the installed SDX-object-related package.
System action
The system interrupts processing.
System administrator response
To specify the -volume option for operation based on a logical volume, install the necessary version of the SDX-object-related package in advance.
For the necessary version, refer to "Manager of AdvancedCopy Manager" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Solaris or Linux)".
AdvancedCopy Manager registry could not be accessed. (read error, SWSTGNODE=[VALUE])
Explanation
Reading the AdvancedCopy Manager registry failed.
Parameters
VALUE : Logical node name specified in the SWSTGNODE environment variable at the time of command execution (the default is null.)
System action
The system interrupts processing.
System administrator response
If device information has not been obtained or displayed although the stgxfwcmsetsdx command (SDX object management unit configuration command) has been executed, obtain or display the information, and re-execute processing.
Check the VALUE parameter displayed in the message content. For cluster operation, check if the operation was executed with the environment variable SWSTGNODE set correctly. For non-cluster operation, check if the operation was executed with the incorrect environment variable SWSTGNODE setting.
If the setting is incorrect, correct the setting, then re-execute.
For cluster operation, check that the cluster service or cluster group to which the targeted AdvancedCopy Manager transaction belongs is being executed at an active node.
If being executed at an inactive node, re-execute at an active node.
If it has been obtained and displayed, confirm that the following files exist:
[Solaris and Linux versions]
For a non-cluster
/etc/opt/swstorage/swstg.ini
For a cluster
/etc/opt/swstorage/"logical node name"/swstg.ini
In other cases, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Solaris or Linux)"
AdvancedCopy Manager registry could not be accessed. (write error, SWSTGNODE=[VALUE])
Explanation
Writing data to the AdvancedCopy Manager registry failed.
Parameters
VALUE : Logical node name specified in the SWSTGNODE environment variable at the time of command execution (the default is null.)
System action
The system interrupts processing.
System administrator response
Check the VALUE parameter displayed in the message content. For cluster operation, check if the operation was executed with the environment variable SWSTGNODE set correctly. For non-cluster operation, check if the operation was executed with the incorrect environment variable SWSTGNODE setting.
If the setting is incorrect, correct the setting, then re-execute.
For cluster operation, check that the cluster service or cluster group to which the targeted AdvancedCopy Manager transaction belongs is being executed at an active node.
If being executed at an inactive node, re-execute at an active node.
Confirm that the following files exist:
[Solaris and Linux versions]
For a non-cluster
/etc/opt/swstorage/swstg.ini
For a cluster
/etc/opt/swstorage/LOGICAL NAME/swstg.ini
In other cases, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Solaris or Linux)"
Process creation failed. [CODE]
Explanation
Generating a new process failed.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Solaris or Linux)"
An internal inconsistency occurred. [CODE]
Explanation
An internal inconsistency occurred.
Parameters
CODE : Internal code
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Solaris or Linux)"
This command cannot be run in this environment.
Explanation
This command cannot be run because it is not supported by the OS.
System action
The system interrupts processing.
System administrator response
If the Storage Server is HP-UX 11i v2 or earlier, the stgxfwcmsetmode command need not be used.
The legacy special device files are not existing.
Explanation
If HP-UX is used in the Storage Server, the "-leg on" option cannot be specified because legacy devices (/dev/(r)dsk/c#t#d#) do not exist in the Storage Server.
System action
The system interrupts processing.
System administrator response
Check the devices that exist in the Storage Server.
If operating with legacy devices, set legacy devices on the Storage Server. For setup procedures, refer to the OS documentation.
The server which performs package backup of the management information on AdvancedCopy Manager was registered.
Explanation
The server used to execute package backup of the management information of AdvancedCopy Manager was registered.
System action
The system completes processing.
System administrator response
No response is required.
The server which performs package backup of the management information on AdvancedCopy Manager was deleted. Delete a directory. Directory=[DIR]
Explanation
The server used to execute package backup of the management information of AdvancedCopy Manager was deleted.
Parameters
DIR : Absolute path to the directory
System action
The system completes processing.
System administrator response
Delete the output directory as necessary.
usage: stgmgrinfoset [-del | -d Directory-name -c Manager-code]
Explanation
An incorrect option is specified.
System action
The system interrupts processing.
System administrator response
Confirm the correct usage of the command, and re-execute the command.
It is not registered as a Storage Server.
Explanation
The server is not registered as the Storage Server.
System action
The system interrupts processing.
System administrator response
Confirm that the server is registered as the Storage Server.
For cluster operation, confirm that the correct logical node name is set in the SWSTGNODE environment variable.
The error occurred in file access.
Explanation
Accessing the file failed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the data necessary to solve the error, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
An execution server is already registered.
Explanation
The server is already registered as the server used to execute the stgmgrinfobkup command (Management information package backup command).
System action
The system interrupts processing.
System administrator response
No response is required.
An error is in the specified directory name.
Explanation
The specified directory name is incorrect.
System action
The system interrupts processing.
System administrator response
Check the specified directory name.
The specified directory does not exist.
Explanation
The specified directory does not exist.
System action
The system interrupts processing.
System administrator response
Confirm that the directory specified in the parameter is correct, and that it does exist.
It is not registered as an execution server.
Explanation
The server is not registered as the server used to execute the stgmgrinfobkup command (Management information package backup command).
System action
The system interrupts processing.
System administrator response
Confirm that the server is the server used to execute the stgmgrinfobkup command.
For cluster operation, confirm that the correct logical node name is set in the SWSTGNODE environment variable.
There is no file for backup. Backup type=[TYPE]
Explanation
A file to be backed up does not exist.
Parameters
TYPE : Backup type
System action
The system interrupts processing.
System administrator response
Check whether database and authentication features are backed up for the Storage Server.
Check whether the policy file for package backup of the management information is backed up for a server other than the server used to execute the stgmgrinfobkup command (Management information package backup command).
usage: stgmgrinfobkup [-n Server-name] [-t Backup-type]
Explanation
An incorrect option is specified.
System action
The system interrupts processing.
System administrator response
Confirm the correct usage of the command, and re-execute the command.
The error occurred in code conversion.
Explanation
Converting of codes has failed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Memory is insufficient.
Explanation
A memory shortage occurred.
System action
The system interrupts processing.
System administrator response
Check the available space in memory. If memory is insufficient, increase the amount of memory.
A Server Information item could not be acquired. Error=[ERRNO]
Explanation
Obtaining the server information failed.
Parameters
ERRNO : Error code
System action
The system interrupts processing.
System administrator response
Refer to "B.2 Error Codes for Configuration Management", take action according to the instructions for the error code, and re-execute processing.
Backup of management information is started. Start time=[TIME], Server name=[SERVER]
Explanation
The backup of the management information has started.
Parameters
TIME : Start date
SERVER : Server name
System action
The system continues processing.
System administrator response
No response is required.
It is the outside for support.
Explanation
This is not supported.
System action
The system executes the next server processing.
System administrator response
Check the version and OS type of the target server.
The name of the target server can be checked in the previousswstf3014 message that was output.
A policy file does not exist.
Explanation
No policy file exists.
System action
The system interrupts processing.
System administrator response
Check the policy file.
Data was unacquirable from the policy file.
Explanation
No data can be obtained from the policy file.
System action
The system executes the next server processing.
System administrator response
Check the setting status of the policy file in the target server.
The name of the target server can be checked in the previous swstf3014 message that was output.
The error occurred in creation or deletion of a backup directory.
Explanation
Creating or deleting a backup directory failed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The error occurred in processing between servers. Error code=[ERROR], Detailed code=[DETAIL]
Explanation
An error occurred during processing between servers.
Parameters
ERROR : Error code
DETAIL : Detail code
System action
The system interrupts processing.
System administrator response
If the error code is 4 or 8, refer to "B.1 Error Codes for Communication Service/Communication daemon", take action according to the instructions for the detailed code, and re-execute the processing. The "request send destination server" is the server indicated in the previous swstf3014 message that was output.
If the error code is 8, the detailed code is 182, and the stgxfws0213 message is output to the system log of the request send destination server, verify the code of the Storage Management Server specified by the stgmgrinfoset command (Management information package backup server registration/deletion command).
If the error code is 12, the command on the target server ends because of an error. Refer to one of the following log files, take action according to the output message in the log file, and re-execute the command. The name of the target server can be checked in the previous swstf3014 message that was output.
The target server performs a non-cluster or local task in Windows:
"Work directory"\var\stgmgrinfo.log
The target server performs a cluster task in Windows:
"Shared disk drive for shared data"\var\opt\swstorage\var\stgmgrinfo.log
The target server performs a non-cluster or a local task in Solaris, HP, AIX, or Linux:
/var/opt/FJSVswstf/stgmgrinfo.log
The target server performs a cluster task in Solaris, HP, or Linux:
/var/opt/FJSVswstf/"logical node name"/stgmgrinfo.log
Backup of management information was ended normally. End time=[TIME], Server name=[SERVER]
Explanation
Backing up the management information is completed successfully.
Parameters
TIME : End date
SERVER : Server name
System action
The system continues processing.
System administrator response
No response is required.
The normal end of the backup of management information was carried out by all servers.
Explanation
Backing up the management information is completed successfully on all servers.
System action
The system completes processing.
System administrator response
No response is required.
The error end of the backup of management information was carried out by some servers.
Explanation
Backing up the management information was aborted because of an error on some servers.
System action
The system interrupts processing.
System administrator response
Check the output results of the command, and execute backup of the servers where backup was aborted.
Internal error occurred.
Explanation
An internal inconsistency occurred.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
Backup of the function besides an object was specified.
Explanation
Backing up of an unsupported function is specified.
System action
The system interrupts processing.
System administrator response
Check whether the authentication feature or database is backed up for the Storage Server.
The error occurred in transmission of a backup file. Error code=[ERROR], Detailed code=[DETAIL]
Explanation
Transferring the backup file failed.
Parameters
ERROR : Error code
DETAIL : Detail code
System action
The system interrupts processing.
System administrator response
Refer to "B.1 Error Codes for Communication Service/Communication daemon", take action according to the instructions for the detailed code, and re-execute processing. The "request send destination server" is the server that executed the stgmgrinfobkup command (Management information package backup command).
The error occurred in execution of a backup command. Error code=[ERROR]
Explanation
Executing the backup command failed.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
Take action according to the backup command error message output after this message.
If no backup command error message is output after this message, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The error occurred in the processing which gathers backup data. Error code=[ERROR]
Explanation
Compiling the backup data failed.
Parameters
ERROR : Error code
System action
The system interrupts processing.
System administrator response
[Windows version]
Take action according to the error message output after this message.
[Solaris, Linux, HP, and AIX versions]
Refer to the error message output after this message, and take appropriate action for the tar command error.
If no error message is output after this message, refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
The error occurred in reading of basic information.
Explanation
Reading of basic information failed.
System action
The system interrupts processing.
System administrator response
For cluster operation, confirm that the correct logical node name is set in the SWSTGNODE environment variable.
Also for cluster operation, confirm that the node for the target Storage Server task (or Storage Management Server task) is operating.
usage: stgmgrinfodisp [-n server-name]
Explanation
An incorrect option is specified.
System action
The system interrupts processing.
System administrator response
Confirm the correct usage of the command, and re-execute the command.
Backup of management information is not performed once.
Explanation
The management information has never been backed up.
System action
The system interrupts processing.
System administrator response
No response is required.
usage: stgarcext input-file-name output-directory-name
Explanation
An incorrect option is specified.
System action
The system interrupts processing.
System administrator response
Confirm the correct usage of the command, and re-execute the command.
The specified file or directory does not exist.
Explanation
The specified file or directory does not exist.
System action
The system interrupts processing.
System administrator response
Confirm that the file or directory specified in the command exists.
The error occurred in creation or deployment of an archive file.
Explanation
Creating or expanding an archive file has failed.
System action
The system interrupts processing.
System administrator response
Refer to the following manual and collect the information required for troubleshooting, and then contact a Fujitsu systems engineer.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows)"
It is not the archive file created by AdvancedCopy Manager.
Explanation
This is not an archive file created by AdvancedCopy Manager.
System action
The system interrupts processing.
System administrator response
Confirm that the archive file is transferred in a mode other than binary mode.
Collect the following data, and contact a Fujitsu systems engineer:
Archive file
Refer to following manual and collect the data necessary to correct the error:
"Collecting Maintenance Information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide (for Windows"
The stgarcext command was ended normally.
Explanation
The stgarcext command ended successfully.
System action
The system completes processing.
System administrator response
No response is required.
Usage : stgenvdisp [-n Logical-Node-Name]
Explanation
An invalid option was specified with the command.
System action
The system interrupts processing.
System administrator response
Confirm the correct usage of the command, and re-execute the command.
The environment of the specified logical node name does not exist.
Explanation
There is no environment of the specified logical node.
System action
The system interrupts processing.
System administrator response
Please re-execute it after confirming logical node name.
The error occurred. Code = [CODE1]-[CODE2]-[CODE3]
Explanation
An error occurred.
Parameters
CODE1 : Internal code 1
CODE2 : Internal code 2
CODE3 : Internal code 3
System action
The system continues processing.
System administrator response
For CODE1 parameter, see the table below and take appropriate action.
Corresponding messages are displayed in information on erroneous transactions in a cluster environment.
value of CODE1 | Explanation | Action |
|---|---|---|
1 | Access of the management file failed. | Collect the resources necessary for troubleshooting, and contact a Fujitsu system engineer (SE). (NOTE) |
2 | Activation of the internal command failed. | |
3 | An error occurred when information on the management server environment was displayed. | If the error occurred during cluster operation, then check whether the shared disk containing AdvancedCopy Manager shared data is mounted or is online. If the shared disk is not mounted or is offline, then mount it or set it to the online state, and re-execute the command. If no server was added in the Storage Server and Storage Server transaction, then "????" is displayed for the Manager IP address and the corresponding message is output. If the error occurred during non-cluster operation or during cluster operation with the shared disk mounted or online, then collect the resources necessary for troubleshooting, and contact a Fujitsu systems engineer (SE). (NOTE) |
4 | The port number is not set. | Check the port number of the corresponding daemon/service in the following services file:
|
NOTE : For an explanation on how to collect the information required for troubleshooting, refer to the following manual.
"Collecting maintenance information" in the "ETERNUS SF AdvancedCopy Manager Operator's Guide"
