There are other methods to analyze the effects of the trouble besides "6.3.1 Identifying the trouble condition". Use those methods as required.
In addition, for hardware troubles, contact the hardware administrator when needed.
Trouble information collection
This is used when collecting detailed information about the trouble, which can be collected via the Storage System Management GUI.
For trouble information collection, refer to "How to collect trouble information".
Display of configuration information details
You can check every server operation and disk configuration information managed in storage in a list.
Selecting the Storage System Management GUI will display configuration information details.
How to collect trouble information
Select [Collect Troubleshooting Info] from the [Troubleshooting] menu in the Storage System Management GUI.
Select the required item to click the [OK] button.
Figure 6.3 Collect Troubleshooting Information
See
Checking / changing the email address set up for the system administrator
When you check and/or change the contact address set up for the system administrator, refer to the "6.8 When changing the contact addresses in trouble occurrences".
