After identifying the trouble condition as shown in the "6.3.1 Identifying the trouble condition" or by "6.3.2 Trouble analysis", contact a system administrator or a hardware administrator, referring to the message and trouble information.
After resolving the trouble, reload the configuration as shown in "6.5 Reload construct configuration" to acquire information again up to date.
[Refresh] button on the Storage System Management GUI only acquires information on the Express manager server, and doesn't update information on the manager.
Latest information is displayed by select [Refresh] button about [Events] information in [Disk Array Information] tab.
Reload the configuration as shown in the above-mentioned when you want to display latest information about other information.
Note
Contact to the hardware administrator
If a message output in a trouble occurrence says "Contact the hardware administrator", the system administrator contact to the hardware administrator.
