Cannot accept the operation because it exceeds the maximum number of operations of the system. Maximum number =maxNumber
Explanation
The maximum number of operations supported by the system has been exceeded. The current operation cannot be accepted.
Parameters
maxNumber : Maximum number of operations supported by the system
System Response
The system rejects the specified operation.
Operator Corrective Action
After clicking Log on the global navigation tab, click Operation History on the Category pane.
Refer the operation history displayed on the Main pane. After checking that the total number of uncompleted operations does not exceed the maximum number of operations supported by the system, restart the operation.
If the situation is not solved, contact the system administrator.
System Administrator Corrective Action
After clicking Log on the global navigation tab, click Operation History on the Category pane.
Referring the operation history displayed on the Main pane, check the total number of uncompleted operations. When the total number of uncompleted operations reaches the maximum number of operations supported by the system, the number of operations that can be accepted by the ETERNUS SF system reaches the upper limit. After checking that the total number of uncompleted operations does not exceed the maximum number of operations supported by the system, restart the operation. If needed, check whether there are no problems in the operating environment of the system.
If the situation is not solved, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot accept the operation, because this user exceeded the maximum number of operations. user=userName Maximum number =maxNumber
Explanation
The maximum number of operations for one user has been exceeded. The current operation cannot be accepted.
Parameters
userName : User name
maxNumber : Maximum number of operations for one user
System Response
The system rejects the specified operation.
Operator Corrective Action
After clicking Log on the global navigation tab, click Operation History on the Category pane.
Referring the operation history displayed on the Main pane, check the total number of uncompleted operations that have been executed by user userName. After checking that the total number of uncompleted operations does not exceed the maximum number of executable operations of one user, restart the operation.
If it is necessary to change the maximum number of executable operations of one user, contact the system administrator.
System Administrator Corrective Action
After clicking Log on the global navigation tab, click Operation History on the Category pane.
Referring the operation history displayed on the Main pane, check the total number of uncompleted operations. When the total number of uncompleted operations reaches the maximum number of operations supported by the system, the number of operations that can be accepted by the ETERNUS SF system reaches the upper limit. After checking that the total number of uncompleted operations does not exceed the maximum number of operations supported by the system, restart the operation. If needed, check whether there are no problems in the operating environment of the system.
If the situation is not solved, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot accept the operation because the system is not running.
Explanation
The operation cannot be executed, because the system is not running.
System Response
The system rejects the acceptance of operation.
Operator Corrective Action
Ask the system administrator to check the status of ETERNUS SF software. After the service is running again, restart the operation.
System Administrator Corrective Action
No action is required.
Cannot accept the operation because a system error occurred.
Explanation
The operation cannot be executed, because a system error has occurred.
System Response
The operation cannot be executed until the system normal condition has been restored.
Operator Corrective Action
Notify the system administrator that a system error has occurred.
System Administrator Corrective Action
Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the cause of the error, and restart the ETERNUS SF Manager service.
If no error occurred in the system, check the free space of the file system where the repository database is stored. If the file system free space is insufficient, expand capacity and restart the service.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot accept the operation because the system is inacceptable.
Explanation
The operation cannot be accepted because the system is inacceptable.
System Response
The system terminates processing.
Operator Corrective Action
Wait for about 15 minutes, and try again.
System Administrator Corrective Action
No action is required.
An error occurred while executing the operation.
Explanation
An error occurred while executing the operation.
System Response
The system terminates processing.
Operator Corrective Action
Click Reload Conf. on the Action pane to reload the device information and re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Check the device status using ETERNUS Web GUI. If any error occurs, take appropriate action and re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Operation cannot be started because the system is busy.
Explanation
Operation cannot be started because the system is busy.
System Response
The system terminates processing.
Operator Corrective Action
Re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified storage is not registered.
Explanation
The information of the specified storage device is not registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Click 
on the menu area to display the latest information.
If the information of the specified storage device has been registered, execute again.
If the information of the specified storage device has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the information of the specified storage device had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified disk is not registered.
Explanation
The information of the specified disk is not registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Click Reload Conf. on the Action pane to reload the device information.
If the information of the specified disk has been registered, execute again.
If the information of the specified disk has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
Check the specified disk status using ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified server is not registered.
Explanation
The information of the specified server is not registered in the repository database.
In addition, this message is output when the Advanced Copy operation was executed on the server of which the function level is "No Agent" or "Storage Cruiser".
System Response
The system terminates processing.
Operator Corrective Action
Perform the following action for each event that occurred.
When the Advanced Copy operation was executed on the server of which the function level is "No Agent" or "Storage Cruiser"
Execute again after "AdvancedCopy Manager" is added into the function level by changing the server Information operation. (It is required that AdvancedCopy Manager's agent has been already installed on the target server.)
In cases other than those listed above
Click on the menu area to display the latest information.
If the information of the specified server has been registered, execute again.
If the information of the specified server has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the information of the specified server had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified FC switch is not registered.
Explanation
The information of the specified Fibre Channel switch is not registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the information of the specified Fibre Channel switch has been registered, execute again.
If the information of the specified Fibre Channel switch has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the information of the specified Fibre Channel switch had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified tape library is not registered.
Explanation
The information of the specified tape library is not registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the information of the specified tape library has been registered, execute again.
If the information of the specified tape library has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the information of the specified tape library had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified port is not registered.
Explanation
The information of the specified port is not registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Click Reload Conf. on the Action pane to reload the device information.
If the information of the specified port has been registered, execute again.
If the information of the specified port has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
Check the port status using ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified host is not registered.
Explanation
The information of the specified host is not registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Perform the following procedure according to the performed operations:
In the case of changing the access path operation
Click Reload Conf. on the Action pane to reload the device information.
If the access path has not been changed, execute the access path changing operation again.
In a case other than listed above
Click Reload Conf. on the Action pane to reload the device information.
If the information of the specified host has been registered, execute again.
If the information of the specified host has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
Check the host settings using ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified RAID group has not been created.
Explanation
The information of the specified RAID group has not been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the information of the specified RAID group has been created, execute again.
If the information of the specified RAID group has not been created or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the information of the specified RAID group had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified volume has not been created.
Explanation
The specified volume has not been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the specified volume has been created, execute again.
If the specified volume has not been created or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the specified volume had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified thin provisioning pool has not been created.
Explanation
The specified Thin Provisioning Pool has not been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the specified Thin Provisioning Pool has been created, execute again.
If the specified Thin Provisioning Pool has not been created or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the specified Thin Provisioning Pool had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified host affinity has not been created.
Explanation
The specified host affinity has not been created.
System Response
The system terminates processing.
Operator Corrective Action
Perform the following procedure according to the performed operations:
In the case of changing the access path operation
Click Reload Conf. on the Action pane to reload the device information.
If the access path has not been changed, execute the access path changing operation again.
In a case other than listed above
Click on the menu area to display the latest information.
If the specified host affinity has been created, execute again.
If the specified host affinity has not been created or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the specified host affinity had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified copy group has not been created.
Explanation
The specified copy group has not been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the specified copy group has been created, execute again.
If the specified copy group has not been created or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the specified copy group had been deleted incorrectly, create it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified storage has already been registered.
Explanation
The information of the specified storage device has been already registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Check the IP address specified during the storage device registration.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System Administrator Corrective Action
Check the IP addresses of the storage devices that are registered in the ETERNUS SF system.
When the storage device that has the same IP address has already been registered
No action is required.
When the specified storage device has already been registered with IP address of a different IP version
If you wish to register the storage device with the specified IP version, delete the registered storage device and then execute the registration operation again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified server has already been registered.
Explanation
The information of the specified server has been already registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Check the IP address specified during the server registration.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System Administrator Corrective Action
Check the IP addresses of the servers that are registered in the ETERNUS SF system, making sure that there are no duplicate IP addresses.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified port has already been registered.
Explanation
The information of the specified port has been already registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Check the storage device and WWPN specified during the port registration.
If the specified storage device and WWPN are incorrect, specify the correct storage device and WWPN. Then, execute again.
If the specified storage device and WWPN are correct, contact the system administrator.
System Administrator Corrective Action
Check the devices and ports that are registered in the ETERNUS SF system, making sure that all settings have been made appropriately.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The server is not registered to the VM host.
Explanation
The information of the specified VM host has not been registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Check that the information of the specified VM host is registered.
If the information of the specified VM host is not registered, register it. Then, execute again.
If the information of the specified VM host is registered, execute again. However, if this error repeats, contact the system administrator.
System Administrator Corrective Action
Check that the information of the specified VM host is registered. If the information of the specified VM host is not registered, register it.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified HBA has already been registered.
Explanation
The information of the specified HBA has been already registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Check the specified HBA.
If the specified HBA is incorrect, specify the correct HBA. Then, execute again.
If the specified HBA is correct, contact the system administrator.
System Administrator Corrective Action
Check the HBA using ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified FC switch has already been registered.
Explanation
The information of the specified Fibre Channel switch has been already registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Check the IP address specified during the Fibre Channel switch registration.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System Administrator Corrective Action
Check the IP addresses of the Fibre Channel switches that are registered in the ETERNUS SF system.
When the Fibre Channel switch that has the same IP address has already been registered
No action is required.
When the specified Fibre Channel switch has already been registered with IP address of a different IP version
If you wish to register the Fibre Channel switch with the specified IP version, delete the registered Fibre Channel switch and then execute the registration operation again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The unsupported tape library device is detected. device=deviceName
Explanation
The unsupported tape library device is detected.
Parameters
deviceName : Device name
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Check the tape library configuration using ETERNUS Web GUI.
When the device that is displayed in deviceName is neither a tape drive nor a robot, it is not displayed in Web Console because the device is not supported.
When the device is a tape drive or a robot, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified tape library has already been registered.
Explanation
The specified tape library has already been registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Check the IP address specified during the tape library registration.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System Administrator Corrective Action
Check the IP addresses of the tape library that are registered in the ETERNUS SF system.
When the tape library that has the same IP address has already been registered
No action is required.
When the specified tape library has already been registered with IP address of a different IP version
If you wish to register the tape library with the specified IP version, delete the registered tape library and then execute the registration operation again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified tape library device has already been registered.
Explanation
The specified tape library device has already been registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Check the name of the device specified during the tape library device registration.
If the specified device name is incorrect, specify the correct device name. Then, execute again.
If the specified device name is correct, contact the system administrator.
System Administrator Corrective Action
Check the name of the tape library device that is registered in the ETERNUS SF system, making sure that setting has been made appropriately.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified volume of affinity group is not registered.
Explanation
The information of the specified volume of affinity group is not registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the information of the specified volume has been registered, execute again.
If the information of the specified volume has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
Check the status of volume in the affinity group using ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The setting of specified port is wrong.
Explanation
The setting of specified port is wrong.
System Response
The system terminates processing.
Operator Corrective Action
Perform the following procedure according to the operations:
In the case of creating the host affinity or adding the access path operation
Click on the menu area to display the latest information.
If the host affinity of the port is enabled, execute again.
If the host affinity of the port is disabled or if this error repeats, contact the system administrator.
System Administrator Corrective Action
Click Reload Conf. on the Action pane to reload the device information, and perform the following action:
In the case of creating the host affinity or adding the access path operation
If the host affinity of the port is enabled, execute again.
If the host affinity of the port is disabled, enable it. If it cannot be enabled, specify the different port and execute again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified group or replication pair is not registered.
Explanation
The information of the replication group or of the replication volumes (pair of source volume and destination volume) is not registered in the repository database.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the information of the specified group or replication volumes has been registered, execute again.
If the information of the specified group or replication volumes has not been registered or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the information of the specified group or replication volumes had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The volume information configured in AdvancedCopy Manager is not deleted.
Explanation
The specified server information cannot be deleted because the volume information configured in AdvancedCopy Manager is not deleted.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
When the following volume information is displayed, delete all of the displayed volume information and execute again:
For backup operation
Backup history for the transaction volume
Backup policy for the transaction volume
Volume type
For replication operation
Configuration information for all of copy source/destination volumes
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot delete the specified VM host because VM guest is registered.
Explanation
The specified VM host cannot be deleted because one or more than VM guests are registered.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
When some VM guests to be managed by the specified VM host are displayed, delete all VM guests and execute again.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Some of the specified volumes have already been deleted. Volume= volumeNumber, ...
Explanation
Some of the specified volumes have already been deleted.
Parameters
volumeNumber : Volume number that has already been deleted
System Response
The system continues processing.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
No action is required.
The operation of Extreme Cache failed for the volume. Failed volume=volumeNumber, ...
Explanation
The Extreme Cache operation failed for the volume.
Parameters
volumeNumber : Volume number that the operation failed
System Response
The system continues processing.
Operator Corrective Action
For the following volumes, no action is required because the Extreme Cache for the volume is not supported:
Volumes that exist in the RAID group of SSD
Volumes that exist in the TPP of SSD
Volumes that are used with deduplication
Volumes that are used for the Non-disruptive Storage Migration
For volumes other than those above, after reloading the configuration, check the status of the volume. If the volume is an error state, after recovering the target volume from an error, re-execute the operation.
System Administrator Corrective Action
No action is required.
Thin provisioning pool Deduplication/Compression could not be enabled. Thin provisioning pool No.=thinProvisioningPoolNumber,...
Explanation
Deduplication/Compression of the Thin Provisioning Pool could not be enabled.
Parameters
thinProvisioningPoolNumber : Thin Provisioning Pool number that the operation failed
System Response
The system continues processing.
Operator Corrective Action
Perform the following actions after reloading the configuration:
When the Deduplication or Compression for Thin Provisioning Pools is enabled
No action is required.
When reaching the upper limit of the Thin Provisioning Pools that can be enabled
Review the Thin Provisioning Pools to be enabled, and then reconfigure the enabling/disabling of Deduplication/Compression.
The number of Thin Provisioning Pools that can be enabled differs depending on the device model and firmware version. Refer to the ETERNUS Disk storage system manuals for details.
When reaching the upper limit of the volumes
Review the existing volumes, and re-execute the operation after deleting any unnecessary volumes.
When volume creation fails due to insufficient capacity
This may be due to insufficient physical capacity or logical capacity. Re-execute the operation after securing free space.
In cases other than those listed above
Contact the system administrator.
System Administrator Corrective Action
An error may have occurred in the device or network. Check whether an error has occurred, remove the cause of the error, and re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Thin provisioning pool Deduplication/Compression could not be disabled. Thin provisioning pool No.=thin ProvisioningPoolNumber,...
Explanation
Deduplication/Compression of the Thin Provisioning Pool could not be disabled.
Parameters
thinProvisioningPoolNumber : Thin Provisioning Pool number that the operation failed
System Response
The system continues processing.
Operator Corrective Action
Perform the following actions after reloading the configuration:
When the Dedup volume exists in the specified Thin Provisioning Pool
Delete the Dedup volume and re-execute the operation.
In cases other than those listed above
Contact the system administrator.
System Administrator Corrective Action
An error may have occurred in the device or network. Check whether an error has occurred, remove the cause of the error, and re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified device is performing registration, reloading or deleting.
Explanation
The specified device is performing registration, reloading or deleting.
System Response
The system terminates processing.
Operator Corrective Action
After clicking Log on the global navigation tab, click Operation History on the Category pane.
Refer the operation history displayed on the Main pane. After checking that the following operations are complete, try again.
Registering the device
Reloading of device information
Deleting the device
System Administrator Corrective Action
No action is required.
The reloading operation could not be executed because device information had been changed.
Explanation
The reloading operation could not be executed because the following device information had been changed.
ETERNUS Disk storage system name
Box ID
System Response
The system terminates processing.
Operator Corrective Action
This message is output if the following device information is changed by ETERNUS Web GUI.
ETERNUS Disk storage system name
Box ID
When the device information has been changed, delete the device and register its device again. Refer to the Web Console Guide for those operation procedures.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Check the device status using ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
An inconsistency was detected in server information during the operation. Server=serverList
Explanation
An inconsistency was detected in server information during the operation.
Parameters
serverList : Servers which an inconsistency was detected
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
This message is output if the server information is changed on the VM guest or the VM guest is deleted on the VM host.
Check whether the VM guest is deleted or the following server information is changed.
The running status of VMware Tools
Virtual machine name or host name of the guest OS
IP address
Network settings
If the VM guest is deleted, delete the server.
If the server information is changed, delete the server and register its server again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
An inconsistency was detected in the repository during the operation.
Explanation
A mismatch was detected in the database for the device and the repository during operation.
System Response
The system terminates processing.
Operator Corrective Action
This message may appear if the device configuration was modified by ETERNUS Web GUI or by commands.
Click Reload Conf. on the Action pane to reload the device information. If the result of operation is not reflected, execute again.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Check the device status using ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The operation could not be executed on the specified copy group.
Explanation
An operation could not be executed, because not all of the copy pairs pertaining to the specified copy group have the same status.
System Response
The system terminates processing.
Operator Corrective Action
Check the status of the copy pair in the specified copy group.
If not all of the copy pairs have the same status, operations for the copy group cannot be executed. Execute the operation as a copy pair operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Click Reload Conf. on the Action pane to reload the device information, and check the status of the copy pair in the specified copy group.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Device status could not be obtained. (detail=detail)
Explanation
The device information cannot be displayed because obtaining of the device information failed.
Parameters
detail : Detail of problem
System Response
The system terminates processing.
Operator Corrective Action
After performing the appropriate action for an error that is displayed in detail, click Reload Conf. on the Action pane in the server overview screen to reload the server information. Then, check the device status.
If you still have a problem, contact the system administrator.
System Administrator Corrective Action
Take appropriate action for the error message that is displayed in detail.
A part of repository was not updated because it failed in the Storage Cruiser Agent's data acquisition.
Explanation
A part of repository was not updated because acquiring of the information from the Storage Cruiser's agent failed.
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
I/O error occurred while executing the operation.
Explanation
The I/O error occurred while executing the operation.
System Response
The system terminates processing.
Operator Corrective Action
Notify the system administrator that a system error has occurred.
System Administrator Corrective Action
Check the free space of the file system where ETERNUS SF software has been installed.
If the file system free space is insufficient, expand capacity and restart the service.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified IP address of storage could not be registered.
Explanation
The IP address of the device cannot be changed to the specified IP address.
System Response
The system terminates processing.
Operator Corrective Action
Check the specified IP address.
If the specified IP address is incorrect, specify the correct IP address. Then, execute again.
If the specified IP address is correct, contact the system administrator.
System Administrator Corrective Action
Check the IP addresses of the devices and servers that are registered in the ETERNUS SF system, making sure that there are no duplicate IP addresses.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The operation of the contacts could not be executed. (reason=reason)
Explanation
The contact information cannot be changed, or the test E-mail cannot be sent.
Parameters
reason : Detailed reason
System Response
The system terminates processing.
Operator Corrective Action
Check the E-mail information to be set and E-mail address of each administrator.
If any information is incorrect, correct the information. Then, execute again.
If all information is correct, contact the system administrator.
System Administrator Corrective Action
Check the contact information (for example, IP address of the SMTP server) registered in the ETERNUS SF system.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The unused REC Buffer does not exist.
Explanation
The unused REC buffer does not exist in the connection destination storage device.
System Response
The system terminates processing.
Operator Corrective Action
Display the connection destination storage device, and then click Reload Conf. on the Action pane to reload the device information.
If the unused REC buffer exists in the connection destination storage device, execute again.
If the unused REC buffer does not exist in the connection destination storage device or if this error repeats, contact the system administrator.
System Administrator Corrective Action
Check the status of the REC buffer in the connection destination storage device using ETERNUS Web GUI.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Could not set the REC Path.
Explanation
The REC path cannot be set.
System Response
The system terminates processing.
Operator Corrective Action
Click Reload Conf. on the Action pane to reload the device information for the target device and the connection destination device.
Check that the REC path to be operated is displayed, and execute again.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
There is a possibility that an inconsistency has occurred between the REC path information registered in the repository database and the devices.
Check the status of the REC path between the target device and connection destination device using ETERNUS Web GUI.
If the REC path setting is incorrect, correct the REC path setting. Then, login to Web Console, and click Reload Conf. on the Action pane to reload the device information for the target device and the connection destination device.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
REC Path could not be set because remote port settings had been changed.
Explanation
The REC path could not be set because remote port settings had been changed.
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Perform the following actions:
Check the target REC path status using ETERNUS Web GUI. If an inconsistency has occurred, correct the REC path setting.
Reload the device information for the target storage device.
If you use the REC, perform the REC path setting again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The REC Path does not exist.
Explanation
The line speed or bandwidth limit could not be changed because the REC path does not exist.
System Response
The system terminates processing.
Operator Corrective Action
Click Reload Conf. in the Action pane to reload the device information for the target device and the connection destination device.
Check that the REC path between the target device and the connection destination device is displayed, and re-execute the operation.
If the REC path does not exist or if this error repeats, contact the system administrator.
System Administrator Corrective Action
Check whether the REC path between the target device and the connection destination device is set. If not, perform the following actions:
Check the target REC path status using ETERNUS Web GUI. If an inconsistency has occurred, correct the REC path setting.
Reload the device information for the target storage device.
When using REC, reconfigure the REC path.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Access path inheritance failed because an unexpected error occurred. Detail=(Storage Name=storageName, Message=errMessage), ...
Explanation
An unexpected error occurred and access path inheritance failed.
Parameters
storageName : Storage device name
errMessage : Error message
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take action for the error message output in errMessage, and re-execute the operation.
Access path inheritance failed because an error occurred. Detail=(Storage Name=storageName, Code=errCode), ...
Explanation
Access path inheritance failed because an error occurred.
Parameters
storageName : Storage device name
errCode : Error code
System Response
The system continues processing.
Operator Corrective Action
If errCode is 10, 20 or 30
Contact the system administrator.
If errCode is 40
Perform the following actions:
As for the storage device output in the message, perform the Reload Conf. operation.
Click Server on the global navigation tab.
Click Access Path on the Category pane.
Confirm the inherited access paths in a list displayed on the Main pane.
Create an access path that is not inherited.
System Administrator Corrective Action
If errCode is 10 or 20
Check the following:
Check the connection status with the storage device.
If any failure is occurring in the status, take corrective action and re-execute the operation.
Check if the user name and password set for the storage device are modified.
If modified, set the correct user name and password executing Reset Password. Then, re-execute the operation.
It is possible that because the number of SSH communication sessions toward the storage device has reached the upper limit, authentication failed. Disconnect other SSH communication. Then, re-execute the operation.
If errCode is 30
Check if any port zoning or WWPN zoning that is not one-on-one is configured for the switches connected to the storage device. If configured, delete the following and reset them:
Zoning
Host
Host affinity
If errCode is 40
No action is required.
WWPN used before HBA replacement is set to the storage. Host=(Storage Name=storageName, Host No.=hostNumber), ...
Explanation
The host using the WWPN used before HBA replacement is set to the storage device.
Parameters
storageName : Storage device name
hostNumber : Host number that uses WWPN used before HBA replacement
System Response
The system continues processing.
Operator Corrective Action
Perform the Reload Conf. operation for the storage device output in the message, and confirm the host.
If no host is needed, delete the host and perform the Delete HBA operation for the HBA in "Changed" state.
If there is any access path using the host, re-execute the operation.
System Administrator Corrective Action
No action is required.
Some access paths were not inherited. Access Path=(Storage Name=storageName, Port=portName, Affinity Group No.=affinityGroupNumber, Host Response No.=responseNumber), ...
Explanation
Some access paths were not inherited.
Parameters
storageName : Storage device name
portName : Port name used for access path
affinityGroupNumber : Affinity group number used for access path
responseNumber : Host response number used for access path
System Response
The system continues processing.
Operator Corrective Action
Perform the Reload Conf. operation for the storage device output in the message, and check if the port is set as follows:
Mode is set to other mode than CA/CARA.
Affinity mode is set to OFF.
For intentional configuration, no action is required.
For unintentional configuration, review the port settings.
System Administrator Corrective Action
No action is required.
WWPN used before HBA replacement is set to the switch. Zoning=zoneName, ...
Explanation
The zoning using the WWPN used before HBA replacement is set to the switch.
Parameters
zoneName : Zoning name using the WWPN used before replacement
System Response
The system continues processing.
Operator Corrective Action
Check the zoning settings and if not needed, delete them.
System Administrator Corrective Action
No action is required.
Update failed because an inconsistency was detected in the repository. Storage=storageName, ...
Explanation
While the operation was in progress, refresh failed because an inconsistency was discovered in the repository database.
Parameters
storageName : Storage device name
System Response
The system continues processing.
Operator Corrective Action
Perform the Reload Conf. operation for the storage device output in the message.
System Administrator Corrective Action
No action is required.
WWPN is set to storage by a different name. Host=(Storage Name=storageName, Host Name=hostName, Host No.=hostNumber), ...
Explanation
The host using WWPN is set to the storage device by other name.
Parameters
storageName : Storage device name
hostName : Configured host name
hostNumber : Configured host number
System Response
The system continues processing.
Operator Corrective Action
When changing the host name, delete the configured host and reconfigure the host name.
When not changing the host name, no action is required.
System Administrator Corrective Action
No action is required.
Account information used to access ETERNUS is not set.
Explanation
The account information accessible to the ETERNUS Disk storage system is not set.
System Response
The system terminates processing.
Operator Corrective Action
The account information accessible to the ETERNUS Disk storage system after the Upgrade Installation may not possibly be set.
Refer to "Set/Change Information of Account That Can Access ETERNUS Disk Storage System" in the Web Console Guide to match the account information of the ETERNUS SF system to that of the target storage device.
System Administrator Corrective Action
No action is required.
Performance monitoring is not started.
Explanation
Performance monitoring is not started in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Performance on the Category pane after selecting the target device, and check the performance monitoring status.
If the performance monitoring is not started, click Start under Performance on the Action pane.
System Administrator Corrective Action
No action is required.
Threshold monitoring is starting.
Explanation
Threshold monitoring has been started in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane to check the monitoring status.
If the threshold monitoring has been started, click Stop Monitoring under Thresholds setting on the Action pane to stop the threshold monitoring.
System Administrator Corrective Action
No action is required.
Threshold monitoring is stopping.
Explanation
Threshold monitoring has been stopped in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane to check the monitoring status.
If the threshold monitoring has been stopped, click Start Monitoring under Thresholds setting on the Action pane to start the threshold monitoring.
System Administrator Corrective Action
No action is required.
Threshold monitoring is enabled.
Explanation
Threshold monitoring has been enabled in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane to check the monitoring status.
If the threshold monitoring changed to disable, click Disable under Monitoring on the Action pane.
System Administrator Corrective Action
No action is required.
Threshold monitoring is disabled.
Explanation
Threshold monitoring has been disabled in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane to check the monitoring status.
If the threshold monitoring changed to enable, click Enable under Monitoring on the Action pane.
System Administrator Corrective Action
No action is required.
Threshold monitoring could not be started.
Explanation
Threshold monitoring could not be started in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane. After check that the threshold monitoring status is as follows, execute again.
Monitoring : Enable
Monitoring status : Stop
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Threshold monitoring could not be stopped.
Explanation
Threshold monitoring could not be stopped in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane. After checking that the threshold monitoring status is as follows, execute again.
Monitoring : Enable
Monitoring status : Start
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Threshold monitoring could not be enabled.
Explanation
Threshold monitoring could not be enabled in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane. After checking that the "Disable" is displayed in Monitoring field, execute again.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Threshold monitoring could not be disabled.
Explanation
Threshold monitoring could not be disabled in the specified device.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane. After checking that the "Enable" is displayed in Monitoring field, execute again.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Threshold monitoring information could not be set.
Explanation
Threshold monitoring information could not be set.
System Response
The system terminates processing.
Operator Corrective Action
Click Threshold Monitoring on the Category pane. After checking the threshold monitoring status, execute again.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Threshold monitoring information is not set.
Explanation
The specified threshold monitoring information is not set.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the specified threshold monitoring information is deleted, perform the following procedure according to the terminated operations:
In the case of changing operation
Click Add under Individual Setting on the Action pane, and add.
In the case of deleting operation
No action is required.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Threshold monitoring information is already set.
Explanation
The specified threshold monitoring information is already set.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the specified threshold monitoring information is set, click Modify under Individual Setting on the Action pane and change the threshold monitoring information.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The operation cannot be executed because the specified device is not registered normally.
Explanation
The operation for the specified device cannot be executed because the device registration has not been completed successfully.
System Response
The system terminates processing.
Operator Corrective Action
Check whether the status of the target device is "Unknown".
If the status is not "Unknown", click Reload Conf. on the Action pane to reload the device information. Then, try again.
If the status is "Unknown" or if this error repeats, contact the system administrator.
System Administrator Corrective Action
Perform the following procedure.
After clicking Log on the global navigation tab, click Operation History on the Category pane. The operation history is displayed on the Main pane. Check whether the device registration has been completed successfully.
If the device registration has not been completed successfully, remove a cause of the error according to the message output during the device registration. Then, click Reload Conf. on the Action pane to reload the device information.
If you confirmed by the operation history that the device information reloading is not completed successfully, remove a cause of the error according to the message output during the device information reloading. Then, select the target device displayed on the Main pane and click Reload Conf. on the Action pane to reload the device information.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified device has already been registered. Registered Device Information=(Device Type=deviceType, Item=item, Value=value), ...
Explanation
The operation cannot be performed because the specified value duplicates with the registered device.
Parameters
deviceType : Type of the device that has been registered
item : Duplicated item
value : Key that has been registered
System Response
The system terminates processing.
Operator Corrective Action
Check the specified value. If wrong, specify the correct value. If correct, contact the system administrator.
System Administrator Corrective Action
In the case of selecting "Automatic" in Register Mode and registering the ACM server
Perform one of the following actions:
Select "Manual" and then register is with a different name.
Modify the computer name (logical node name in the case of clustered system) and then try again.
Delete the duplicated device and then try again.
In a case other than listed above
Check whether the registration status of the registered device displayed in the message is correct. If wrong, delete the registered device and then try again. If correct, review the system configuration because the item displayed in item is not unique and then try again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Some VM guests have their IP addresses already registered. VM guest=(Name=vmGuest, IP address=ipAddress), ...
Explanation
The IP address was not registered because some VM guests have their IP addresses already registered.
Parameters
vmGuest : Name of VM guest that IP address was not registered
ipAddress : IP address that was not registered
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
If the registration of IP address is necessary, set the IP address on the server changing screen.
If not necessary, no action is required.
Failed to create snapshot.
Explanation
An error occurred during one of the following snapshot creation processes.
Creating volumes
Creating copy groups
Creating copy pairs
Executing the snapshot creation
System Response
The system cancels the snapshot creation and returns to the status before the operation is performed.
Operator Corrective Action
Check the error message displayed before this message to find the cause of the problem, and then create the snapshot again.
If you still have a problem, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to delete snapshot.
Explanation
An error occurred during one of the following snapshot deletion processes.
Cancelling the snapshot session
Deleting copy pairs
Deleting copy groups
Deleting volumes
In Web Console, if part of the above process is completed, the number of displayed snapshots may be less than before the operation was performed.
System Response
The system terminates processing.
Operator Corrective Action
Check the error message displayed before this message to find the cause of the problem, and then use Web Console to complete the processes that failed due to the error.
If you still have a problem, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified FTRP has not been created.
Explanation
The specified FTRP has not been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the specified FTRP is created, execute again.
If the specified FTRP is not created or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the specified FTRP had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified FTRP has already been created.
Explanation
The specified FTRP has already been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
Check the name of the pool specified when you created the Tier pool.
If the pool name is incorrect, specify the correct pool name and execute again.
If the pool name is correct, contact the system administrator.
System Administrator Corrective Action
Check whether the name of pools created in the target storage device duplicates.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified tier policy has already been created.
Explanation
The specified Tiering policy has already been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
Check the name of the policy specified when you created the policy definition.
If the policy name is incorrect, specify the correct policy name and execute again.
If the policy name is correct, contact the system administrator.
System Administrator Corrective Action
Check whether the name of policies created on the Management Server duplicates.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified tier policy has not been created.
Explanation
The specified Tiering policy has not been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the policy definition is created, execute again.
If the policy definition is not created or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the specified policy definition had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Re-registration of tiering policy failed because some tier policies already exist.
Explanation
Since some policies already exist, re-registration of the Tiering policy failed.
System Response
The system terminates processing.
Operator Corrective Action
If the Tiering policy has already been registered, delete all the policies and re-execute the Tiering policy import command.
If this error repeats when none of the policy definitions are registered, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
There was no policy in tiering policy definition.
Explanation
No policy definition is registered in the Tiering policy definition file (tierpolicy.xml) located to the Tiering policy management directory.
System Response
The system continues processing.
Operator Corrective Action
Refer to "Reuse of Tiering Policy Definitions" in the Storage Cruiser Operation Guide for Optimization Function to locate the Tiering policy definition file to the Tiering policy management directory.
After locating the policy definition file, re-execute the Tiering policy import command.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Update of Automated Storage Tiering information failed. Refresh the status of Automated Storage Tiering.
Explanation
Update of Automated Storage Tiering information failed because an inconsistency has occurred in the Automated Storage Tiering database.
System Response
The system terminates processing.
Operator Corrective Action
Update the status of Automated Storage Tiering to try again.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Error occurred in policy related operation: s1
Explanation
An error occurred in the operation associated with the policy.
Parameters
s1 : Detailed information about the error that occurred
System Response
The system terminates processing related to the policy.
Operator Corrective Action
According to the information that was displayed in s1, perform the following actions. After that, re-execute the operation. If the situation is not solved, contact the system administrator.
Strings Displayed in s1 | Explanation | Action Plan |
|---|---|---|
invalid policy definition: policyItem | There is a problem with the definition of the policy that is displayed in policyItem.
| Correctly define the policy that is displayed in policyItem. |
invalid license | The status of the registered license is not correct. | Register the ETERNUS SF Storage Cruiser Optimization Option license correctly. |
device operation error: detail | A problem occurred in the operation of the device. Detailed information is displayed in detail. | Take appropriate action by referring to the message that is displayed in detail. |
internal error: detail | An internal error occurred. Detailed information is displayed in detail. | Contact the system administrator. |
System Administrator Corrective Action
If you still have a problem even if you take appropriate action indicated by [Operator Corrective Action], collect the information required for troubleshooting and contact Fujitsu Technical Support.
Primary TFO Group settings failed. Primary Storage=storageName, Primary IP Address=ipAddress, TFO Group Name=groupName, Message=errMessage
Explanation
The setting of TFO group in Primary Storage failed.
Parameters
storageName : Device name of the Primary Storage
ipAddress : IP address of the Primary Storage
groupName : Name of the target TFO group
errMessage : Error message
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take action for the error message output in errMessage, and re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Secondary TFO Group settings failed. Secondary Storage=storageName, Secondary IP Address=ipAddress, TFO Group Name=groupName, Message=errMessage
Explanation
The setting of TFO group in Secondary Storage failed. The setting of TFO group in Primary Storage has been completed normally.
Parameters
storageName : Device name of the Secondary Storage
ipAddress : IP address of the Secondary Storage
groupName : Name of the target TFO group
errMessage : Error message
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take action for the error message output in errMessage, and perform the following operation:
When a CA port pair was added
Open the TFO group details screen to see if the added CA port pair is displayed.
If it is displayed, it is possible that the synchronization between volumes is not started. Delete the CA port pair once and add a CA port pair once again.
If it is not displayed, the CA port pair is not created. Add a CA port pair once again.
Other than that above
Open the TFO group details screen to see if the set content is displayed.
If it is displayed, the settings are completed. No action is required.
If it is not displayed, the settings are not completed. Perform the settings once again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified TFO Group has not been created.
Explanation
The specified TFO group has not been created.
System Response
The system terminates processing.
Operator Corrective Action
Click on the menu area to display the latest information.
If the TFO group has been created, execute again.
If the TFO group has not been created or if this error repeats, contact the system administrator.
System Administrator Corrective Action
If the TFO group had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to delete the TFO Group. Storage=storageName, IP Address=ipAddress, Message=errMessage
Explanation
The TFO group has not been deleted.
Parameters
storageName : Name of device that failed to delete the TFO group
ipAddress : IP address of device that failed to delete the TFO group
errMessage : Error message
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take action for the error message output in errMessage, and re-execute the operation.
When deleting the TFO group by specifying the Secondary TFO group, there are cases where the Primary TFO group is not deleted. In such cases, in order to delete the Primary TFO group, select the appropriate TFO group from the screen of the device where the Primary TFO group is created and delete it.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
No Primary TFO Group exists. TFO Pair=(Primary Storage=primaryStorageName, Primary IP Address=primaryIpAddress, Secondary Storage=secondaryStorageName, Secondary IP Address=secondaryIpAddress, TFO Group Name=groupName)
Explanation
The setting of the TFO group failed because an attempt was made to change the setting for the Secondary TFO group where the Primary TFO group does not exist.
Parameters
primaryStorageName : Device name of the Primary Storage
primaryIpAddress : IP address of the Primary Storage
secondaryStorageName : Device name of the Secondary Storage
secondaryIpAddress : IP address of the Secondary Storage
groupName : Name of TFO group to be set
System Response
The system terminates processing.
Operator Corrective Action
Display the Primary Storage and click Reload Conf. on the Action pane to reload the device information.
If the Primary TFO group that is paired with the Secondary TFO group executing the operation does not exist in Primary Storage, delete the Secondary TFO group executing the operation and re-create the TFO group.
If the Primary TFO group that is paired with the Secondary TFO group executing the operation exists in Primary Storage, re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Manual-failover failed. TFO Pair=(Primary Storage=primaryStorageName, Primary IP Address=primaryIpAddress, Secondary Storage=secondaryStorageName, Secondary IP Address=secondaryIpAddress, TFO Group Name=groupName), Message=errMessage
Explanation
The execution of Manual failover failed.
Parameters
primaryStorageName : Device name of the Primary Storage
primaryIpAddress : IP address of the Primary Storage
secondaryStorageName : Device name of the Secondary Storage
secondaryIpAddress : IP address of the Secondary Storage
groupName : Name of TFO group for failover
errMessage : Error message
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take action for the error message output in errMessage, and re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Manual-failback failed. TFO Pair=(Primary Storage=primaryStorageName, Primary IP Address=primaryIpAddress, Secondary Storage=secondaryStorageName, Secondary IP Address=secondaryIpAddress, TFO Group Name=groupName), Message=errMessage
Explanation
The execution of Manual failback failed.
Parameters
primaryStorageName : Device name of the Primary Storage
primaryIpAddress : IP address of the Primary Storage
secondaryStorageName : Device name of the Secondary Storage
secondaryIpAddress : IP address of the Secondary Storage
groupName : Name of TFO group for failback
errMessage : Error message
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take action for the error message output in errMessage, and re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The secondary TFO Group is not registered. Pair Information=(Primary Storage=storageName, TFO Group Name=groupName)
Explanation
The Secondary TFO group that is paired with the Primary TFO group executing the operation is not registered in the repository database.
Parameters
storageName : Device name of the Primary Storage
groupName : Name of the target TFO group
System Response
The system terminates processing.
Operator Corrective Action
Check that the TFO group of device with message generated and the device set with TFO pairing are registered, check that the TFO group set with TFO pairing is generated and re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
The primary TFO Group is not registered. Pair Information=(Secondary Storage=storageName, TFO Group Name=groupName)
Explanation
The Primary TFO group that is paired with the Secondary TFO group executing the operation is not registered in the repository database.
Parameters
storageName : Device name of the Secondary Storage
groupName : Name of the target TFO group
System Response
The system terminates processing.
Operator Corrective Action
Check that the TFO group of device with message generated and the device set with TFO pairing are registered, check that the TFO group set with TFO pairing is generated and re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Force-failover failed. TFO Pair=(Primary Storage=primaryStorageName, Primary IP Address=primaryIpAddress, Secondary Storage=secondaryStorageName, Secondary IP Address=secondaryIpAddress, TFO Group Name=groupName), Message=errMessage
Explanation
The execution of Force-failover failed.
Parameters
primaryStorageName : Device name of the Primary Storage
primaryIpAddress : IP address of the Primary Storage
secondaryStorageName : Device name of the Secondary Storage
secondaryIpAddress : IP address of the Secondary Storage
groupName : Name of TFO group for failover
errMessage : Error message
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take action for the error message output in errMessage, and re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Releasing the TFO pair failed. TFO Pair=(Primary Storage=primaryStorageName, Primary IP Address=primaryIpAddress, Primary Volume No.=primaryVolumeNumber, Secondary Storage=secondaryStorageName, Secondary IP Address=secondaryIpAddress, Secondary Volume No.=secondaryVolumeNumber, TFO Group Name=groupName), Message=errMessage
Explanation
The TFO pair failed to be released.
Parameters
primaryStorageName : Device name of the Primary Storage
primaryIpAddress : IP address of the Primary Storage
primaryVolumeNumber : Volume number of the Primary Storage
secondaryStorageName : Device name of the Secondary Storage
secondaryIpAddress : IP address of the Secondary Storage
secondaryVolumeNumber : Volume number of the Secondary Storage
groupName : Name of the target TFO group
errMessage : Error message
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take action for the error message output in errMessage, and re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Recovering the TFO pair failed. TFO Pair=(Primary Storage=primaryStorageName, Primary IP Address=primaryIpAddress, Primary Volume No.=primaryVolumeNumber, Secondary Storage=secondaryStorageName, Secondary IP Address=secondaryIpAddress, Secondary Volume No.=secondaryVolumeNumber, TFO Group Name=groupName), Message=errMessage
Explanation
The TFO pair failed to be recovered.
Parameters
primaryStorageName : Device name of the Primary Storage
primaryIpAddress : IP address of the Primary Storage
primaryVolumeNumber : Volume number of the Primary Storage
secondaryStorageName : Device name of the Secondary Storage
secondaryIpAddress : IP address of the Secondary Storage
secondaryVolumeNumber : Volume number of the Secondary Storage
groupName : Name of the target TFO group
errMessage : Error message
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
If this error occurs while recovering a TFO pair, after taking action for the error message output in errMessage, re-execute the operation.
If this error occurs while expanding the business volume capacity, after taking action for the error message output in errMessage, execute the TFO pair recovery operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
TFOV expansion failed. Storage=storageName, IP Address=ipAddress, TFO Group Name=groupName, TFO Status=tfoStatus, Volume No.=volumeNumber, Message=errMessage
Explanation
The capacity of the business volume failed to be expanded.
Parameters
storageName : Storage device name
ipAddress : IP address of storage device
groupName : Name of the target TFO group
tfoStatus : TFO status of the target TFO group
volumeNumber : Volume number of the target volume
errMessage : Error message (This may not be displayed.)
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
When "Standby" is displayed in tfoStatus
After taking action for the error message output in errMessage, recover the TFO pair of the target volume that is registered in the storage system displayed in the message.
After that, re-execute the operation.
When "Active" is displayed in tfoStatus
After taking action for the error message output in errMessage, expand the capacity of the target volume that is registered in the storage system displayed in the message. The way of expanding the volume capacity varies by volume type.
Volume Type | Capacity Expansion Method |
|---|---|
Standard | Use ETERNUS CLI. |
FTV | Use Web Console. |
After this, recover the TFO pair of the target volume from Web Console.
When "Unknown" is displayed in tfoStatus
Updating the status of the storage device output in storageName failed due to a temporary network problem. Refer to "Updating TFO Group Status" in the Storage Cruiser Operation Guide and after updating the status of the target TFO group, re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot create a datastore because the number of datastores that can be created exceeds the upper bound.
Explanation
The process was terminated because the number of datastores that can be created exceeds the upper limit.
System Response
The system terminates processing.
Operator Corrective Action
The maximum number of datastores that can be created is 1023. Check the number of datastores that have been created.
If the number of datastores that have been created is 1023, recreate the datastore after deleting unnecessary datastores.
If the number of datastores that have been created is not 1023, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot set up the datastore because the number of pools that can be added to the datastore exceeds the upper bound.
Explanation
The process was terminated because the number of pools that can be added to the datastore exceeds the upper limit.
System Response
The system terminates processing.
Operator Corrective Action
The maximum number of pools that can be added to a datastore is 16.
When newly creating a datastore
Configure the number of pools to be added to 16 or less, then recreate the datastore.
When changing the pool configuration of the datastore
Select pools so that the number of pools that are stored after changing the datastore does not exceed 16, then re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot set up the datastore because the maximum number of pools that can be shared with two or more datastores is exceeded. Pool information=(Storage=storageName, Pool Type=poolType, Pool No.=poolNumber), Datastore Name=datastoreName,...
Explanation
The process was terminated because the number of pools that can be shared with multiple datastores exceeds the upper limit.
Parameters
storageName : Name of the storage device where the pool is created
poolType : Pool type
poolNumber : Pool number
datastoreName : Name of datastore where the target pool is shared
System Response
The system terminates processing.
Operator Corrective Action
For a single pool, the maximum number that can be shared with multiple datastores is 16. Check the number of datastores that are storing the pool displayed in the message.
When shared with 16 datastores, after reducing the number of shares, re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
The datastore of the specified name cannot be created. Datastore Name=datastoreName
Explanation
The datastore could not be created because the datastore name that is unavailable was specified.
Parameters
datastoreName : Datastore name
System Response
The system terminates processing.
Operator Corrective Action
The naming conventions of the datastore name are as follows:
Alphanumeric character (1 - 16 characters), a hyphen (-), an underscore (_), and a pound symbol (#) may be specified. The characters are not case sensitive.
The following names cannot be used:
Names that are the same as already created datastores
Name starting with "POOLGROUP"
After reviewing the specified datastore names, re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot delete the pool from the datastore because it is being used. Pool information=(Storage=storageName, Pool Type=poolType, Pool No.=poolNumber)
Explanation
The operation failed because a currently used pool is trying to be deleted from the datastore.
Parameters
storageName : Name of the storage device where the pool is created
poolType : Pool type
poolNumber : Pool number
System Response
The system terminates processing.
Operator Corrective Action
Check the type of the datastore that contains the pool displayed in the message, and the already created volume in the pool.
For VVOL datastores
The pool of the already created Virtual Volume cannot be deleted from the VVOL datastore.
When deleting the target pool, after deleting the Virtual Volume from the pool, re-execute the operation. Refer to "Delete Virtual Volume" in the Web Console Guide for information on how to delete a Virtual Volume.
For Clone backup VVOL datastores
The pool of the already created volume cannot be deleted from the Clone backup VVOL datastore.
When deleting the target pool, after deleting the volume from the pool, re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Cannot delete the Tier pool because it is being used in the datastore. Datastore Name=datastoreName,...
Explanation
The operation failed because the Tier pool that is used as the datastore is trying to be deleted.
Parameters
datastoreName : Name of the datastore that is using the target Tier pool
System Response
The system terminates processing.
Operator Corrective Action
After deleting the Tier pool from the datastore that is displayed in datastoreName, re-execute the operation.
If this error repeats, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to write the VVOL metadata. Storage=storageName, Volume No.=volumeNumber, Code=errCode
Explanation
Writing the VVOL metadata to the storage device failed.
Parameters
storageName : Storage device name
volumeNumber : Volume number
errCode : Internal error code
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
After removing the cause of the error that is displayed in errCode, re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Failed to write the datastore configuration information. Storage=storageName, Code=errCode
Explanation
Writing the datastore configuration information to the storage device failed.
Parameters
storageName : Storage device name
errCode : Internal error code
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
After removing the cause of the error that is displayed in errCode, re-execute the operation.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Some VVOL access paths were not inherited. VVOL Access Path=(Storage Name=storageName, Port=portName, Host Response No.=responseNumber), ...
Explanation
Some of the VVOL access paths were not inherited.
Parameters
storageName : Storage device name
portName : Name of the port used in the VVOL access path
responseNumber : Host response number used in the VVOL access path
System Response
The system continues processing.
Operator Corrective Action
After performing the Reload Conf. operation for the storage device that is displayed in the message, check that the port does not have the following settings:
Mode is not "CA/CARA".
Affinity mode is OFF.
If intentionally set, no action is required.
If not intentionally set, review the port settings.
System Administrator Corrective Action
No action is required.
Specified SNMPv3 MIB Access user does not exist.
Explanation
Because the specified SNMPv3 MIB access user does not exist, the process failed.
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Check whether the specified SNMPv3 MIB access user has been deleted.
If the specified SNMPv3 MIB access user was deleted by mistake, after recreating the user, re-execute the operation.
Cannot delete the SNMP user because it is being used. User IDs=userId,...
Explanation
Because the specified SNMP user is in use, the user cannot be deleted.
Parameters
userId : SNMP user ID
System Response
The system continues processing.
Operator Corrective Action
On the SNMP Configuration overview screen, check whether the SNMPv3 MIB access user that is displayed in userId is in use.
If the user is in use, after performing either of the following actions, re-execute the operation:
Change the SNMPv3 MIB access user of the target device to another user.
Delete the target device.
System Administrator Corrective Action
No action is required.
The Engine ID of the specified device has already been registered. Registered Device=registeredDevice, Engine ID=engineId
Explanation
Because the Engine ID of the target device is already registered, the operation cannot be executed.
Parameters
registeredDevice : IP address of a registered device. However, if it is a duplicate of the Engine ID of ETERNUS SF Manager, "ETERNUS SF Manager" is displayed.
engineId : Duplicated Engine ID
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Perform the following actions:
When the operation for changing the Manager Engine ID was performed
Check whether the entered Engine ID is correct.
If it is incorrect, specify the correct Engine ID and re-execute the operation.
If it is correct, check for a duplicate device on the SNMP Configuration overview screen and after eliminating the duplicate, re-execute the operation.
When an operation other than the those listed above was performed
Check whether the Engine ID set for the target device is correct.
If it is incorrect, after changing the Engine ID of the target device to a correct value, re-execute the operation.
If it is correct, check for a duplicate device on the SNMP Configuration overview screen and after eliminating the duplicate, re-execute the operation.
Failed to add SNMP user because the number of SNMP users had exceeded the upper bound.
Explanation
Because the number of SNMPv3 users exceeds the upper limit, adding a new user failed.
System Response
The system terminates processing.
Operator Corrective Action
Check the SNMPv3 User Configuration screen and after deleting any unnecessary users, re-execute the operation.
System Administrator Corrective Action
No action is required.
The specified SNMP Trap user has already been registered.
Explanation
The specified SNMP Trap user is already registered.
System Response
The system terminates processing.
Operator Corrective Action
Specify another user name and re-execute the operation.
System Administrator Corrective Action
No action is required.
Failed to communicate by the specified SNMP user settings. IP Address=ipAddress, Detail=errMessage
Explanation
The SNMP user after the change failed to communicate with the device that is displayed in ipAddress.
Parameters
ipAddress : IP address of device
errMessage : Error message
System Response
The system continues processing.
Operator Corrective Action
Take appropriate action for the error message that is displayed in errMessage. When you are performing the performance monitoring, after stopping the performance monitoring, restart it.
System Administrator Corrective Action
No action is required.
NAS backup configuration is not correct. (Detail=detail)
Explanation
The backup/restore operation cannot be performed because the settings of NAS backup are wrong.
Parameters
detail : Detail of problem
System Response
The system terminates processing.
Operator Corrective Action
Delete the resource that is displayed in detail. After that, create a NAS backup volume and try again.
System Administrator Corrective Action
No action is required.
Some of the specified shared folders have already been deleted. Shared Folder = sharedFolderNumber, ...
Explanation
Some of the specified shared folders have already been deleted.
Parameters
sharedFolderNumber : Shared folder number that has been deleted
System Response
The system continues processing.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
No action is required.
Some of the specified NAS interfaces have already been deleted. NAS Interface = nasInterfaceNumber, ...
Explanation
Some of the specified NAS interfaces have already been deleted.
Parameters
nasInterfaceNumber : NAS interface number that has been deleted
System Response
The system continues processing.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
No action is required.
Some of the specified quota settings have already been deleted. Quota Setting=(NAS Volume No.=volumeNumber, Type=type, Name=name), ...
Explanation
Some of the specified quota settings have already been deleted.
Parameters
volumeNumber : NAS volume number
type : Type of quota setting
name : User name or group name for quota target
System Response
The system continues processing.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
No action is required.
Unused port bonding was not deleted. Primary Port=portName
Explanation
Unused port bonding was not deleted.
Parameters
portName : Specified NAS port name
System Response
The system continues processing.
Operator Corrective Action
Unused port bonding has been set in the ETERNUS Disk storage system.
If port bonding is not needed, delete it after creating the NAS interface using the NAS port name (portName).
System Administrator Corrective Action
No action is required.
Failed to add some of the specified quota settings. Specified users or groups do not exist on the Authentication Server. Quota Target=(Type=type, Name=name),...
Explanation
Some of the specified quota settings could not be added. Specified users or groups do not exist on the authentication server.
Parameters
type : Type of quota setting
name : User name or group name for quota target
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Check whether the user or group that is displayed in name is set to the authentication server. If not, set it and perform the operation again.
Failed to delete some of the specified quota settings. Users or groups of specified quota setting are already deleted on the Authentication Server. Quota Target=(Type=type, Name=name),...
Explanation
Some of the specified quota settings could not be deleted. Users or groups of the specified quota setting are already deleted from the authentication server.
Parameters
type : Type of quota setting
name : User name or group name for quota target
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Check whether the user or group that is displayed in name is set to the authentication server. If not set, set it and perform the operation again.
A part of NAS Snapshot History Information has not been updated. Please execute the Reload Conf. IP=ipAddress, NAS Volume=volumeNumber
Explanation
Because large amounts of SNMP Traps were received at the same time, a part of NAS snapshot history was not updated.
Parameters
ipAddress : IP address of storage device
volumeNumber : Volume number
System Response
The system continues processing.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
Perform the Reload Conf. operation so that the information which was not updated is made up to date.
A part of NAS Information has not been updated. IP=ipAddress, Detail=detail
Explanation
A part of the NAS information was not updated because of a device abnormality.
Parameters
ipAddress : IP address of storage device that could not be updated
detail : Detail of problem
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Take appropriate action for the error message that is displayed in detail.
Target settings were reconfigured by the NAS volume restore process. Check the target to execute the operation again. NAS Volume=volumeNumber
Explanation
The settings of the operation target have been reconfigured by restoring a NAS volume. The operation target may have changed.
Parameters
volumeNumber : Volume number of the restored NAS volume
System Response
The system terminates processing.
Operator Corrective Action
After checking the operation target and configuration information after a reconfiguration, re-execute the operation.
System Administrator Corrective Action
No action is required.
Since the NAS backup volume is being physically copied, the specified operation cannot be executed.
Explanation
A physical copy from a NAS volume to a NAS backup volume is in progress.
Since the data within the NAS backup volume is inconsistent, the NAS backup settings cannot be deleted while a NAS backup volume remains.
System Response
The system terminates processing.
Operator Corrective Action
If you delete the NAS backup settings while a NAS backup volume remains, perform the following action according to the status of the copy session between the NAS volume and the NAS backup volume:
When performing a physical copy
After the physical copy is complete, re-execute the operation.
When in an error state
After removing the cause of the error, re-execute the backup operation.
Therefore, after the physical copy of the backup is complete, re-execute the operation.
Alternatively, after setting the NAS volume for deletion, re-execute the operation.
System Administrator Corrective Action
No action is required.
Since the NAS backup volume is mounted, the specified operation cannot be executed.
Explanation
Because the NAS backup volume is mounted, the specified operation cannot be executed.
System Response
The system terminates processing.
Operator Corrective Action
After unmounting the NAS backup volume, re-execute the operation.
System Administrator Corrective Action
No action is required.
Though the settings were reconfigured by the NAS volume restore process, information acquisition failed. Execute Reload Conf. IP=ipAddress, NAS Volume =volumeNumber
Explanation
A restore to the NAS volume was successful, but acquiring the reconfigured information failed. Because it is necessary to acquire the setting information after a reconfiguration, reload the device information.
Parameters
ipAddress : IP address of storage device
volumeNumber : Volume number of the restored NAS volume
System Response
The system continues processing.
Operator Corrective Action
Click Reload Conf. on the Action pane to reload the device information.
If you perform operations for settings that are related to the NAS volume without reloading, a process may be performed for an operation target that is different from the one selected.
If an operation target that is different from the one selected is processed, a recovery is possible by re-executing a restore.
System Administrator Corrective Action
No action is required.
Some of the quota settings for the specified shared folder are already deleted.
Shared Folder=folder, ...
Explanation
Some of the quota settings for the specified shared folder are already deleted.
Parameters
folder : Shared folder number
System Response
The system continues processing.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
No action is required.
The specified ETERNUS SF resource is currently being registered or has already been registered.
Explanation
The specified ETERNUS SF resource is currently being registered or has already been registered.
System Response
The system terminates processing.
Operator Corrective Action
Check the information specified during the ETERNUS SF resource registration.
If the specified information is incorrect, specify the correct information. Then, execute again.
If the specified information is correct, contact the system administrator.
System Administrator Corrective Action
Check the ETERNUS SF resources that are registered in the ETERNUS SF system, making sure that there are no duplicate ETERNUS SF resources to be registered.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
The specified ETERNUS SF resource is currently being registered or deleted.
Explanation
The specified ETERNUS SF resource is currently being registered or deleted.
System Response
The system terminates processing.
Operator Corrective Action
After clicking Log on the global navigation tab, click Operation History on the Category pane.
Perform the following action according to the state of the target ETERNUS SF resource when the operation was executed:
In the case that the ETERNUS SF resource is currently being registered
Refer the operation history displayed on the Main pane. Check that the ETERNUS SF resource registration has been completed and then try again.
In the case that the ETERNUS SF resource is currently being deleted
Contact the system administrator.
System Administrator Corrective Action
Perform the following action according to the state of the target ETERNUS SF resource when the operation was executed:
In the case that the ETERNUS SF resource is currently being registered
No action is required.
In the case that the ETERNUS SF resource is currently being deleted
If the ETERNUS SF resource had been deleted incorrectly, register it again.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Login failed: unknown user name or bad password.
Explanation
The specified user name or password is incorrect.
System Response
The system goes back to the login window.
Operator Corrective Action
For Windows environments
Specify the correct user name and password.
For Solaris or Linux environments
Specify the correct user name and password.
When you cannot log in even if the correct user name and password are specified, contact the system administrator.
System Administrator Corrective Action
For Windows environments
No action is required.
For Solaris or Linux environments
The target account may be in following conditions. Take appropriate action after confirmation.
The password is not set
The login is not permitted (for Solaris environments only)
The account is locked.
Login failed: the user's password must be changed before logging in for the first time.
Explanation
As the User must change password at next logon checkbox has been enabled for the specified account, the user's password must be set before logging in.
System Response
The system goes back to the login window.
Operator Corrective Action
Do one of the following actions:
If you have login permission for the Management Server (Windows), login to the Management Server. When logging in, a similar message is displayed and the password is requested. Enter your new password there.
If you do not have login permission for the Management Server, contact the system administrator.
System Administrator Corrective Action
The User must change password at next logon checkbox is enabled for the specified account.
If the security policy allows it, disable this setting and define the password.
Login failed: account restriction has been violated.
Explanation
Account restrictions (empty password not permitted, login hours restrictions, policy related restrictions, etc) prevent logging in.
System Response
The system goes back to the login window.
Operator Corrective Action
Operate according to the account restrictions (security policy).
System Administrator Corrective Action
No action is required.
Login failed: the specified account password has expired.
Explanation
The password is no longer valid.
System Response
The system goes back to the login window.
Operator Corrective Action
Do one of the following actions:
If you have login permission for the Management Server (Windows), login to the Management Server. When logging in, a similar message is displayed and the password is requested. Enter your password there.
If you do not have login permission for the Management Server, contact the system administrator about setting a new password.
System Administrator Corrective Action
Reset the account with the new password provided by the operator.
Login failed: account currently disabled.
Explanation
The account is disabled.
System Response
The system goes back to the login window.
Operator Corrective Action
The specified account cannot be used. Use other account.
System Administrator Corrective Action
No action is required.
Login failed: account is currently locked out.
Explanation
The account is locked out.
System Response
The system goes back to the login window.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
If the security policy allows it, unlock the user account.
Login failed: the user's account has expired.
Explanation
The account has expired.
System Response
The system goes back to the login window.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
If the security policy allows it, restore the user account.
Login failed: account setting is wrong.
Explanation
The specified account is not correctly set to be used for the ETERNUS SF system.
System Response
The system goes back to the login window.
Operator Corrective Action
Check that the account is correctly set to be used for the ETERNUS SF system. If the account appears to be correctly set, contact the system administrator.
System Administrator Corrective Action
The problem about the account can occurs for one of the following reasons. Once the problem is found, fix the account accordingly.
Local Logon permission is not enabled.
The Smart card is required for interactive logon is enabled.
No login permission for the Management Server.
Login failed: account was deleted while processing login.
Explanation
The account was deleted while the login was processed.
System Response
The system goes back to the login window.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
If the account has been erroneously deleted, register it again.
Login failed: the specified account doesn't belong to the ETERNUS SF role group.
Explanation
The specified account does not belong to an ETERNUS SF role group. All the accounts using the ETERNUS SF system must belong to one of the ETERNUS SF role groups.
System Response
The system goes back to the login window.
Operator Corrective Action
Check that the account is correctly set to be used for the ETERNUS SF system. If the account appears to be correctly set, contact the system administrator.
System Administrator Corrective Action
Update the operator account so that it belongs to one and one only of the ETERNUS SF role groups. If the ETERNUS SF role groups are not created, create them according to "Setting Up User Account" in the Installation and Setup Guide.
Login failed: the specified account belongs to two or more ETERNUS SF role groups.
Explanation
The specified account belongs to more than one ETERNUS SF role group. All the accounts using the ETERNUS SF system must belong to one ETERNUS SF role group only.
System Response
The system goes back to the login window.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Update the operator account so that it belongs to one and one only of the ETERNUS SF role groups.
Login failed: the maximum number of sessions has been exceeded. Maximum number=maxSessions
Explanation
Login failed because the current sessions have exceeded the maximum number of sessions.
Parameters
maxSessions : Maximum number of sessions
System Response
The system goes back to the login window.
Operator Corrective Action
Wait for a while and retry to login.
System Administrator Corrective Action
No action is required.
Force login failed because another client had previously forced login.
Explanation
Forced login has already been done from another client.
System Response
The system goes back to the login window.
Operator Corrective Action
Several users are using the same account at the same time. There can be security issues when several users are sharing a common account. Review your operation policy.
System Administrator Corrective Action
No action is required.
Login failed: the ETERNUS SF session already exists.
Explanation
It is not possible to log in to Web Console because another ETERNUS SF session already exists on the same client.
This happens when a new browser is opened and login in is attempted while someone is already logged in into the ETERNUS SF system (An existing web browser is opened and account has not been logged out).
System Response
The system goes back to the login window.
Operator Corrective Action
To delete the existing session and login again, first close all the opened web browsers then open a web browser again and login.
System Administrator Corrective Action
No action is required.
Unable to read the role group configuration file 'role_groups.conf'. The file does not exists or the contents of the file are incorrect.
Explanation
The role group configuration file could not be read. The file does not exist or contains an error.
System Response
The system terminates the login processing.
Operator Corrective Action
Check that the role group configuration file exists and if it does, whether it contains an error.
If you still have a problem, contact the system administrator.
System Administrator Corrective Action
Collect the information required for troubleshooting and contact Fujitsu Technical Support.
ETERNUS SF Logging failed. TYPE=logType, ERROR=error, LOG=log
Explanation
The logging failed, because an unexpected exception occurred as the DB or the file system were about to log a message.
Parameters
logType : 2 characters specifying the log type
error : Type of error
log : Character string describing the log record that could not be written
System Response
The system continues processing.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the cause of the error, and restart the ETERNUS SF Manager service.
If no error occurred in the system, check the free space of the file system where the repository database is stored. If the file system free space is insufficient, expand capacity and restart the service.
When the service is stopped or is restarted, this message might be output. No action is required for this case.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
ETERNUS SF service started.
Explanation
The ETERNUS SF common control service has been started.
System Response
None.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
No action is required.
ETERNUS SF service could not be started.
Explanation
The ETERNUS SF common control service could not be started.
System Response
The system terminates processing.
Operator Corrective Action
Notify the system administrator that a system error has occurred.
System Administrator Corrective Action
The message describing the reason service could not start is displayed directly before this message. Act according to the described reason.
A system error occurred.
Explanation
A system error occurred during the ETERNUS SF service processing.
System Response
The system terminates processing.
Operator Corrective Action
When this error occurs in login to Web Console
The error may occur when Web Console is used by multiple tabs or windows.
After closing all the Web browsers and restarting the Web browser, log in to Web Console.
If this error repeats, notify the system administrator that a system error has occurred.
In cases other than listed above
Notify the system administrator that a system error has occurred.
System Administrator Corrective Action
Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the cause of the error, and restart the ETERNUS SF Manager service.
If no error occurred in the system, check the capacity of the file system where ETERNUS SF product has been installed. If the file system free space is insufficient, expand capacity and restart the service.
When the service is stopped or is restarted, this message might be output. No action is required for this case.
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
Applying the policy failed. policy=policy, target=target, detail=detail
Explanation
The policy failed to apply.
Parameters
policy : Application target policy name
target : Application target of the policy
detail : Detailed message regarding the reason of the failure
System Response
The system terminates processing.
Operator Corrective Action
After taking action for the message that was displayed in detail, apply the policy again.
If this message is output again even after taking action, check whether the following services are active:
If the following services are not active, after starting them, apply the policy again.
ETERNUS SF Storage Cruiser Optimization Option
ETERNUS SF Manager Tomcat Service
AdvancedCopy Manager COM Service
ETERNUS Information Provider
System Administrator Corrective Action
No action is required.
The compliance result was changed. policy=policy, target=target
Explanation
The policy application result was changed.
Parameters
policy : Application target policy name
target : Application target of the policy
System Response
The system continues processing.
Operator Corrective Action
No action is required.
System Administrator Corrective Action
No action is required.
The process is busy now. Wait for a while and retry the operation.
Explanation
The operation could not be executed because another operation was executing. After waiting for a while, re-execute the operation.
System Response
The system terminates processing.
Operator Corrective Action
After waiting for a while, re-execute the operation.
If you still have a problem, contact the system administrator.
System Administrator Corrective Action
If you still have a problem, collect the information required for troubleshooting and contact Fujitsu Technical Support.
itemName is not allowed to be reapplied. current=currentValue
Explanation
The value could not be changed.
Parameters
itemName : Item name
currentValue : Current value
System Response
The system terminates processing.
Operator Corrective Action
The value cannot be changed to the specified setting. The value must be put back to the pre-changed setting. Specify the value that is displayed in currentValue and execute the setting operation.
If the value is not put back to the pre-changed setting, the Compliance status becomes "Noncompliant".
System Administrator Corrective Action
No action is required.
Application of itemName failed. current=currentValue, expected=expectedValue.
Explanation
The policy failed to apply.
Parameters
itemName : Item name
currentValue : Current value
expectedValue : Value to be set
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
An error is occurring in the operation that was performed from VMware vCenter Server. This message is output on the screen of VMware vCenter Server, as well. Take corrective action according to the message output just before this message was output on the screen of VMware vCenter Server.
The command was executed without OS administrator authority.
Explanation
The command was executed without OS administrator authority.
System Response
The system terminates processing.
Operator Corrective Action
Execute the command with OS administrator authority.
System Administrator Corrective Action
No action is required.
No such directory. path=pathName
Explanation
The specified directory path name is incorrect.
Parameters
pathName : Specified directory path name
System Response
The system terminates processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Perform the following action and re-execute the command.
Check whether the directory that is displayed in pathName is created. If the directory is not created, create it.
Check whether the directory that is displayed in pathName is an absolute path. If the directory is a relative path, specify with an absolute path. For Windows environments, specify the full path name that begins with a drive letter.
The import command is not available.
Explanation
The following import commands cannot be executed because an error has been occurred during the start processing of the ETERNUS SF service.
"esfadm devconf import" command
"esfadm devconf importstatus" command
"esfadm tierpolicy import" command
System Response
The system continues processing.
Operator Corrective Action
Contact the system administrator.
System Administrator Corrective Action
Check whether any error is occurred in the file system installed the ETERNUS SF product. If any error is occurred, restart the ETERNUS SF Manager Tomcat service after recovering.
If you still have a problem, collect the information required for troubleshooting by the "esfsnap" command and contact Fujitsu Technical Support.
If you do not use import commands, the urgent response is not required.
