Chapter 3 Messages of Ccm Prefix

ccm1001

An invalid argument was specified.

Explanation

An invalid argument has been specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the valid values for the argument, and re-execute the command.

ccm1002

An invalid option was specified. option=option

Explanation

An invalid option has been specified.

Parameters

option : Specified option

System Response

The system terminates processing.

System Administrator Corrective Action

Check the valid values for the option, and re-execute the command.

ccm1003

An invalid parameter was specified. option=option, parameter=parameter

Explanation

An invalid parameter has been specified. The reason is either of the following.

The parameter of the option that is displayed in option is incorrect.
The parameter of the option that is displayed in option and the parameter of other option are inconsistent.

Parameters

option : Specified option
parameter : Specified parameter

System Response

The system terminates processing.

System Administrator Corrective Action

Perform one of the following actions:

Check the specification of the option that is displayed in option. Specify the correct value with the parameter, and re-execute the command.
Check the conditions that can be specified with between the parameter of the option that is displayed in option and the parameter of other option. Specify the correct value with each parameter, and re-execute the command.

ccm1004

An invalid option was specified for the copy type. copy group=copyGroup, copy type=copyType, option=option

Explanation

An invalid option has been specified for a copy group.

Parameters

copyGroup : Copy group name
copyType : Copy type
option : Specified option

System Response

The system terminates processing.

System Administrator Corrective Action

Check the valid values for the copy type, and re-execute the command.

ccm2001

This command requires operating system's administrative privileges.

Explanation

This command can only be executed with Administrator privileges.

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command as a user with Administrator privileges.

ccm2002

The license is not registered.

Explanation

The license has not been registered yet.

System Response

The system terminates processing.

System Administrator Corrective Action

ccm2003

The command is not run by operating system administrator privileges.

Explanation

The command is not executed with operating system administrator privileges.

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command with operating system administrator privileges.

ccm3001

The specified disk array is already registered. disk array=arrayName

Explanation

Information for the specified ETERNUS Disk storage system has already been registered.

Parameters

arrayName : ETERNUS name or ETERNUS Disk storage system IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the existing ETERNUS Disk storage system information (ETERNUS name, Box ID and IP address of ETERNUS Disk storage system) by executing the "acarray list" command. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

ccm3002

The specified copy group is already registered. copy group=copyGroup

Explanation

The copy group has already been registered.

Parameters

copyGroup : Copy group name

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the command, specifying a copy group name that has not been registered yet.

ccm3003

The specified copy pair already registered. copy group=copyGroup, pair=copyPair

Explanation

The copy pair has already been registered.

Parameters

copyGroup : Copy group name
copyPair : Copy pair name

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the command, specifying a copy pair name that has not been registered yet.

ccm3004

An invalid copy pair was specified. pair=copyPair, detail=detail

Explanation

An invalid copy pair has been specified.

Parameters

copyPair : Copy pair name
detail : Detailed information about the cause of the error

The detail is one of the following strings.

Strings Displayed in detail	Error Cause
invalid format	The format of the copy pair is incorrect.
invalid disk array	The specified ETERNUS Disk storage system has not been set up for the copy group. Or when the Storage Cluster Continuous Copy function is used, the ETERNUS Disk storage system that is to be automatically acquired as a pair is not configured in the copy group.
same disk array	The same ETERNUS Disk storage system has been specified for both the copy source and the copy destination.
invalid copy direction	The copy direction is not the same as the other copy pairs that have already been added to the copy group.
old disk array info	The required ETERNUS Disk storage system re-registration needed by the upgrade procedure has not been performed.
not TFOV	The copy source volume or copy destination volume of the specified copy pair is not a TFOV.
invalid TFO group	The TFO group where the copy source and copy destination of the specified copy pair belongs to is different. Or the TFO group where the specified copy pair TFOV belongs to is different from the TFO group where the copy pair TFOV registered in the copy group belongs to.
invalid setting of storage cluster	The copy source TFOV or copy destination TFOV of the specified copy pair is not synchronized between the Primary Storage and the Secondary Storage.
unsupported copy operation	The copy source TFOV or copy destination TFOV of the specified copy pair belongs to a TFO group of an Active-Active configuration.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below.

Strings Displayed in detail	Action Plan
invalid format	Re-execute the command, specifying a correct format for the copy pair.
invalid disk array	Re-execute the command, specifying the ETERNUS Disk storage system that has been set up for the copy group. If the Storage Cluster Continuous Copy function is used, specify the copy pair on the Primary Storage or the Secondary Storage that is registered in the copy group, and re-execute the operation.
same disk array	Re-execute the command, specifying different ETERNUS Disk storage system for the copy source and the copy destination.
invalid copy direction	Re-execute the command, using the same copy direction as for the other copy pairs that have already been added to the copy group.
old disk array info	Refer to "Changing Information Other than ETERNUS Names and Access Volumes" in "Changing Registered Information for ETERNUS Disk Storage System" in the AdvancedCopy Manager Operation Guide for Copy Control Module to re-register the ETERNUS Disk storage system. After that, re-execute the command.
not TFOV	If the Storage Cluster Continuous Copy function is used, specify TFOV for the copy pair and re-execute the operation.
invalid TFO group	Specify a copy pair that has a copy source volume and a copy destination volume belonging to the same TFO group and re-execute the operation. Or specify a copy pair with TFOVs in the TFO group where the copy pair TFOV registered in the copy group belongs to, and re-execute the operation.
invalid setting of storage cluster	Specify TFOVs that are synchronized between the Primary Storage and the Secondary Storage to the copy pair, and re-execute the operation.
unsupported copy operation	When using the Storage Cluster Continuous Copy function, specify TFOVs that belong to a TFO group of an Active-Standby configuration to the copy pair, and re-execute the operation.

ccm3005

An invalid volume is specified. volume=volumeName, detail=detail

Explanation

An invalid logical volume is specified.

Parameters

volumeName : Logical volume name
detail : Detailed information about the cause of the error

The detail is one of the following strings.

Strings Displayed in detail	Error Cause
invalid format	The format of the logical volume is incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below.

Strings Displayed in detail	Action Plan
invalid format	Confirm the format of logical volume. Then, re-execute the command, specifying a correct format.

ccm3006

The number of generation is exceeded the registerable number. Maximum Number of Generation=maxNumber

Explanation

The number of generation that can be registered is exceeded.

Parameters

maxNumber : Maximum number of generation that can be registered

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the number of copy pairs that have the same copy source logical volume is exceeded the maximum number or not.

ccm3007

The REC buffer could not be found. ID=bufferID

Explanation

The specified buffer ID does not exist.

Parameters

bufferID : REC transfer buffer ID

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the command, specifying the correct ID.

ccm3008

An invalid access volume is specified. access volume=volumeName, detail=detail

Explanation

An invalid access volume is specified.

Parameters

volumeName : Access volume
detail : Detailed information about the cause of the error

The detail is one of the following strings.

Strings Displayed in detail	Error Cause
invalid access volume	The access volume is incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below.

Strings Displayed in detail	Action Plan
invalid access volume	Set the access volume by specifying the logical volume that can be used as an access volume.

ccm3009

The remote ETERNUS disk storage system is defined in the specified copygroup. remote disk storage system= arrayName

Explanation

The remote ETERNUS Disk storage system is defined for the specified copy group.

Parameters

arrayName : Name of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.

Appropriate action using the command
Execute the "acarray list" command with the -remote option to display the list of remote ETERNUS Disk storage system. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Appropriate action using Web Console
1. On the global navigation tab, click Storage.
  The registered ETERNUS Disk storage systems are displayed on the Main pane.
2. On the Main pane, click the target ETERNUS Disk storage system.
3. On the Category pane, click Advanced Copy.
  The information related to Advanced Copy is displayed on the Main pane.
4. On the Main pane, check that "Using as remote partner (REC)" is not displayed in Copy Control Type field.

ccm3011

An invalid copy group was specified for NAS volume. copy group=copyGroup

Explanation

An incorrect copy group for NAS volume was specified. Or, the configuration of the specified copy group is incorrect.

Parameters

copyGroup : Copy group name

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the copy group name of the NAS backup setting for the copy group for the NAS volume. The copy group name of the NAS backup setting can be confirmed with Web Console.

ccm3012

An invalid TFOV was specified. pair=copyPair, status=status

Explanation

An invalid TFOV was specified.

Parameters

copyPair : Copy pair name
status : Error code

The status is one of the following codes.

Code Displayed in status	Error Cause
2	There is an error in definition of the specified copy pair. If the operation does not use the Storage Cluster Continuous Copy function, both the copy source/destination volumes of the specified copy pair are TFOV. If the operation uses the Storage Cluster Continuous Copy function, one of the following causes is possible: When a copy group was created with the "acgroup create" command, the -tfoa option was not specified. When a copy group was created with Web Console, the Storage Cluster Continuous Copy function was not enabled. Either one or both of the copy source/destination volumes of the specified copy pair is not TFOV.
3	The logical volume of the copy pair of either the Primary Storage or the Secondary Storage that is registered in the copy group has been changed.
4	During the operation of the Copy command via LAN, the communication path between the CCM Server and the storage device where the TFO status is "Active" has been disconnected.

Code Displayed in status

Error Cause

There is an error in definition of the specified copy pair.

If the operation does not use the Storage Cluster Continuous Copy function, both the copy source/destination volumes of the specified copy pair are TFOV.

If the operation uses the Storage Cluster Continuous Copy function, one of the following causes is possible:

When a copy group was created with the "acgroup create" command, the -tfoa option was not specified.
When a copy group was created with Web Console, the Storage Cluster Continuous Copy function was not enabled.
Either one or both of the copy source/destination volumes of the specified copy pair is not TFOV.

The logical volume of the copy pair of either the Primary Storage or the Secondary Storage that is registered in the copy group has been changed.

During the operation of the Copy command via LAN, the communication path between the CCM Server and the storage device where the TFO status is "Active" has been disconnected.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the status string, as described below.

Code Displayed in status	Action Plan
2	When dealing with the command, after reviewing the copy group configuration with the "acgroup detail" command, reconfigure the copy group or copy pair. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command. When dealing with Web Console, refer to "Add/Display/Delete Copy Pair" in the Web Console Guide to review the configuration. Refer to the following sections in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the configuration procedure. When not using the Storage Cluster Continuous Copy function The chapter "Setup" When using the Storage Cluster Continuous Copy function "Setup" in "Storage Cluster Continuous Copy Function"
3	Refer to "When Changing Storage Cluster Target Volume" in "Storage Cluster Continuous Copy Function" in the AdvancedCopy Manager Operation Guide for Copy Control Module to reconfigure the copy pair.
4	If the command was executed during a failover or a failback, upon completion of the failover or the failback, re-execute the command. Otherwise, check the communication path between the CCM Server and the storage device where the TFO status is "Active", remove the cause of the communication path disconnections, then re-execute the command.

Code Displayed in status

Action Plan

When dealing with the command, after reviewing the copy group configuration with the "acgroup detail" command, reconfigure the copy group or copy pair. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
When dealing with Web Console, refer to "Add/Display/Delete Copy Pair" in the Web Console Guide to review the configuration.

Refer to the following sections in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the configuration procedure.

When not using the Storage Cluster Continuous Copy function
The chapter "Setup"
When using the Storage Cluster Continuous Copy function
"Setup" in "Storage Cluster Continuous Copy Function"

Refer to "When Changing Storage Cluster Target Volume" in "Storage Cluster Continuous Copy Function" in the AdvancedCopy Manager Operation Guide for Copy Control Module to reconfigure the copy pair.

If the command was executed during a failover or a failback, upon completion of the failover or the failback, re-execute the command.
Otherwise, check the communication path between the CCM Server and the storage device where the TFO status is "Active", remove the cause of the communication path disconnections, then re-execute the command.

ccm3013

An invalid disk array is specified. disk array=arrayName, detail=detail

Explanation

An invalid disk storage system has been specified.

Parameters

arrayName : ETERNUS name
detail : Detailed information about the cause of the error

The detail is one of the following strings.

Strings Displayed in detail	Error Cause
invalid access route	When using the Storage Cluster Continuous Copy function, ETERNUS Disk storage systems with different communication methods cannot be specified simultaneously.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below.

Strings Displayed in detail	Action Plan
invalid access route	When using the Storage Cluster Continuous Copy function, the Copy command via SAN and the Copy command via LAN cannot be used simultaneously. Use the following procedure to take action: When dealing with the command Specify and execute the -route option for the "acarray detail" command, and check the communication method of the Primary Storage and the Secondary Storage. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command. Follow the procedure for "Changing Information Other than ETERNUS Names and Access Volumes" in "Changing Registered Information for ETERNUS Disk Storage System" in the AdvancedCopy Manager Operation Guide for Copy Control Module to re-register the ETERNUS Disk storage system so that the communication method of the Primary Storage matches that of the Secondary Storage. After this, re-execute the operation. When dealing with Web Console Perform the following procedure to check the communication methods of the Primary Storage and the Secondary Storage. On the global navigation tab, click Storage. The registered ETERNUS Disk storage systems are displayed on the Main pane. On the Main pane, click the target ETERNUS Disk storage system. On the Category pane, click Advanced Copy. The items of the Category pane change into the items concerning Advanced Copy. On the Category pane, click Overview. Check the connection type. Refer to "Configure Connection Type for ETERNUS Disk Storage System" in the Web Console Guide to change the communication method so that the communication method of the Primary Storage corresponds to that of the Secondary Storage. After this, re-execute the operation.

Strings Displayed in detail

Action Plan

invalid access route

When using the Storage Cluster Continuous Copy function, the Copy command via SAN and the Copy command via LAN cannot be used simultaneously. Use the following procedure to take action:

When dealing with the command
1. Specify and execute the -route option for the "acarray detail" command, and check the communication method of the Primary Storage and the Secondary Storage. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
2. Follow the procedure for "Changing Information Other than ETERNUS Names and Access Volumes" in "Changing Registered Information for ETERNUS Disk Storage System" in the AdvancedCopy Manager Operation Guide for Copy Control Module to re-register the ETERNUS Disk storage system so that the communication method of the Primary Storage matches that of the Secondary Storage. After this, re-execute the operation.
When dealing with Web Console
1. Perform the following procedure to check the communication methods of the Primary Storage and the Secondary Storage.
  1. On the global navigation tab, click Storage.
    The registered ETERNUS Disk storage systems are displayed on the Main pane.
  2. On the Main pane, click the target ETERNUS Disk storage system.
  3. On the Category pane, click Advanced Copy.
    The items of the Category pane change into the items concerning Advanced Copy.
  4. On the Category pane, click Overview. Check the connection type.
2. Refer to "Configure Connection Type for ETERNUS Disk Storage System" in the Web Console Guide to change the communication method so that the communication method of the Primary Storage corresponds to that of the Secondary Storage. After this, re-execute the operation.

ccm4001

The specified disk array does not exist. disk array=arrayName

Explanation

There is no information for the specified ETERNUS Disk storage system.

Parameters

arrayName : ETERNUS name

System Response

The system terminates processing.

System Administrator Corrective Action

Appropriate action using the command
Execute the "acarray list" command to check whether the specified ETERNUS name is correct. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Appropriate action using Web Console
1. On the global navigation tab, click Storage.
  The registered ETERNUS Disk storage systems are displayed on the Main pane.
2. On the Main pane, click the target ETERNUS Disk storage system.
3. On the Category pane, click Advanced Copy.
  The information related to Advanced Copy is displayed on the Main pane.
4. On the Main pane, check whether the correct connection type is set in Copy Control Type field.

ccm4002

The specified disk array does not exist. disk array=boxID

Explanation

There is no information for the specified ETERNUS Disk storage system.

Parameters

boxID : Box ID of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

The information for the ETERNUS Disk storage system specified by the boxID has been deleted.

Re-register the same Box ID information for the specified ETERNUS Disk storage system, and re-execute the command.

ccm4003

The specified copy group was not found. copy group=copyGroup

Explanation

The specified copy group has not been set up.

Parameters

copyGroup : Copy group name

System Response

The system terminates processing.

System Administrator Corrective Action

Appropriate action using the command
Execute the "acgroup list" command to check whether the specified copy group name is correct. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Appropriate action using Web Console
1. Refer to "Create/Display/Delete Copy Group" in the Web Console Guide to display copy groups.
2. Check whether the specified copy group is correct.

ccm4004

No copy pair was found for the specified copy group. copy group=copyGroup

Explanation

The copy pair has not been set up for the specified copy group.

Parameters

copyGroup : Copy group name

System Response

The system terminates processing.

System Administrator Corrective Action

Set up the copy pair for the specified copy group, and re-execute the command.

ccm4005

The specified copy pair was not found. copy group=copyGroup, pair=copyPair

Explanation

The specified copy pair has not been set up for the copy group.

Parameters

copyGroup : Copy group name
copyPair : Copy pair name

System Response

The system terminates processing.

System Administrator Corrective Action

Set up the specified copy pair for the copy group, and re-execute the command.

ccm4006

The specified logical volume was not found. logical volume=volumeName

Explanation

The specified logical volume does not exist.

Parameters

volumeName : Logical volume name

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the command, specifying an existing logical volume.

ccm4007

An invalid copy group was specified. copy group=copyGroup, copy type=copyType

Explanation

The operation that the user is trying to execute cannot be performed on the specified copy group.

Parameters

copyGroup : Specified copy group
copyType : Copy type set in the copy group

System Response

The system terminates processing.

System Administrator Corrective Action

Check the copy type that has been set up for the specified copy group.

ccm4008

The logical volume is not found. copy group=copyGroup, logical volume=volumeName

Explanation

The specified logical volume does not exist.

Parameters

copyGroup : specified copy group
volumeName : Logical volume name

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the command, specifying an existing copy source logical volume in the specified copy group.

ccm4009

Remote ETERNUS Disk storage system cannot be specified. disk array=arrayName

Explanation

The remote ETERNUS Disk storage system cannot be specified.

Parameters

arrayName : Name of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.

Appropriate action using the command
Execute the "acarray list" command with the -remote option to display the list of remote ETERNUS Disk storage system. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Appropriate action using Web Console
1. On the global navigation tab, click Storage.
  The registered ETERNUS Disk storage systems are displayed on the Main pane.
2. On the Main pane, click the target ETERNUS Disk storage system.
3. On the Category pane, click Advanced Copy.
  The information related to Advanced Copy is displayed on the Main pane.
4. On the Main pane, check that "Using as remote partner (REC)" is not displayed in Copy Control Type field.

ccm4010

An access volume could not be found. disk storage system=arrayName

Explanation

An access volume could not be found.

Parameters

arrayName : ETERNUS name

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm that the specified ETERNUS Disk storage system has a valid access volume.

ccm4011

The directory could not be found. directory=dirName

Explanation

The specified directory is not found.

Parameters

dirName : Directory name

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm that the directory actually exists, or check whether the directory name is correct. Then, re-execute the command.

ccm4012

Session does not exist. function=function (status)

Explanation

The session does not exist.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

An operation has been executed regarding a copy pair where a session does not exist.
Confirm the session status.

ccm4013

Session already exists. function=function (status)

Explanation

The session already exists.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

An operation has been executed regarding a copy pair where a session already exists.
Check the session status, and restart the operation when there is no more session.

ccm4014

Operation sequence error. function=function (status)

Explanation

The system is not in a status where the specified operation can be executed.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

An operation has been executed regarding a copy pair which is in a state where the specified operation cannot be executed.
Confirm the session status.

ccm4015

Synchronization processing is not in equivalency held state. function=function (status)

Explanation

The system has not reached equivalency state yet.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the operation after the system has reached equivalency state.

ccm4016

The synchronization processing in an opposite direction to the specified one is in progress. function=function (status)

Explanation

A synchronization operation in the opposite direction from the specified direction is currently in progress.

Parameters

function : Function name
status : Advanced Copy status information

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the synchronization operation, and re-execute the operation.

ccm4017

LAN connection ETERNUS Disk storage system cannot be specified. disk array=arrayName

Explanation

The ETERNUS Disk storage system connected with LAN cannot be specified.

Parameters

arrayName : Name of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified ETERNUS Disk storage system is not connected with LAN.

Appropriate action using the command
Execute the "acarray detail" command with the -route option to confirm the detail information of ETERNUS Disk storage system. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Appropriate action using Web Console
1. On the global navigation tab, click Storage.
  The registered ETERNUS Disk storage systems are displayed on the Main pane.
2. On the Main pane, click the target ETERNUS Disk storage system.
3. On the Category pane, click Advanced Copy.
  The information related to Advanced Copy is displayed on the Main pane.
4. On the Main pane, check that "Access through network" is not displayed in Copy Control Type field.

ccm4018

Session does not exist.

Explanation

The session does not exist.

System Response

The system terminates processing.

System Administrator Corrective Action

No session that could be used for the operation exists, or the operation has been executed regarding a volume where no session exists.
Confirm the session status.

ccm4019

An input error occurred. detail=detail

Explanation

An input error occurred.

Parameters

detail : Detailed information about the cause of the error

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the detail string, as described below.

Strings Displayed in detail	Action Plan
input is empty	Input is empty. Input a correctly formatted value.
invalid column number (line=line,number=number)	Input at the line is invalid. The number of columns separated by a Tab character is allowed with 1 or 2.
invalid format (line=line,column=column,value=value)	The format of column at line is invalid. Input a correctly formatted value.
io error	An I/O error occurred. It occurs when the command is cancelled during input. Re-execute the operation.

ccm4020

The operation cannot be performed because the copy status of the volume in the group is different.

Explanation

The operation cannot be performed because the copy status of the volume in the group is different.

System Response

The system terminates processing.

System Administrator Corrective Action

Review the operational status of each volume in the group and re-execute the command.

In order to create a replica of the Concurrent OPC using QuickOPC, all the volumes in the group must be tracking or not tracked.

ccm4021

Failed to select the copy destination. status=status

Explanation

The target copy pair cannot be selected.

Parameters

status : Error code

The status is one of the following codes.

Code Displayed in status	Error Cause
1	The oldest copy pair in the copy group is not the oldest snap generation (snap generation number is other than "1") in the copy source volume.
2	The copy group does not have sufficient free volumes.

System Response

The system terminates processing.

System Administrator Corrective Action

The action required depends on the status string, as described below.

Code Displayed in status	Action Plan
1	If the oldest copy pair in the copy group is not the oldest snap generation (snap generation number is other than "1") in the copy source volume, the following conditions must be satisfied for automatic selection of copy pairs: The setting value for the required number of free volumes is 1 or greater. The target storage device supports stoppage of SnapOPC+ sessions for snap generations other than the oldest (snap generation number is other than "1"). Check if the above conditions are satisfied and re-execute the operation.
2	After modifying the setting value for the required number of free volumes and confirming that the SnapOPC+ session is in the appropriate state, re-execute the operation.

Code Displayed in status

Action Plan

If the oldest copy pair in the copy group is not the oldest snap generation (snap generation number is other than "1") in the copy source volume, the following conditions must be satisfied for automatic selection of copy pairs:

The setting value for the required number of free volumes is 1 or greater.
The target storage device supports stoppage of SnapOPC+ sessions for snap generations other than the oldest (snap generation number is other than "1").

Check if the above conditions are satisfied and re-execute the operation.

After modifying the setting value for the required number of free volumes and confirming that the SnapOPC+ session is in the appropriate state, re-execute the operation.

For details about the required number of free volumes and the logic for selection of copy pairs, refer to "Setting the Required Number of Free Volumes (Only When SnapOPC+ Is Used)" in the AdvancedCopy Manager Operation Guide for Copy Control Module.

ccm5001

Operation terminated. The configuration file is in use.

Explanation

Processing was interrupted because an AdvancedCopy Manager Copy Control Module configuration file was being used.

System Response

The system terminates processing.

System Administrator Corrective Action

This message is output if one of the commands listed below and other AdvancedCopy Manager Copy Control Module command are executed at the same time. (Including the confliction between commands listed below)
After waiting for the conflicting AdvancedCopy Manager Copy Control Module command to finish, re-execute the command.

"acarray add" command
"acarray change" command
"acarray remove" command
"acgroup create" command
"acgroup remove" command
"acpair add" command
"acpair remove" command

If you are using Web Console, after waiting the processing of an operation which output this message for a while, re-execute the operation.

ccm5002

Operation failed. function=function, message=message

Explanation

The process has failed.

Parameters

function : Process name
message : Message

System Response

The system terminates processing.

System Administrator Corrective Action

Take appropriate action according to the error message.

ccm5003

Operation failed. function=function, message=message

Explanation

The process has failed.

Parameters

function : Process name
message : Message

System Response

The system terminates processing.

System Administrator Corrective Action

Take appropriate action indicated by "Appendix A Detailed Messages" section that is displayed in message.

ccm5004

Operation failed. function=function, message=message

Explanation

The process has failed.

Parameters

function : Process name
message : Message

System Response

The system terminates processing.

System Administrator Corrective Action

Take appropriate action indicated by "Appendix A Detailed Messages" section that is displayed in message.

ccm5005

An invalid mount point was specified. mount point=mountPoint

Explanation

An invalid mount point or drive letter has been specified.

Parameters

mountPoint : Mount point or drive letter

System Response

The system terminates processing.

System Administrator Corrective Action

Check the mount point or drive letter by executing the "acgetvolinfo" command, and re-execute the command. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.

ccm5006

An invalid device was specified. device=deviceName

Explanation

An invalid device has been specified.

Parameters

deviceName : Device

System Response

The system terminates processing.

System Administrator Corrective Action

Devices must be specified using the following format: "PhysicalDrive [deviceNumber]". Re-execute the command, specifying a valid format for the device.

ccm5007

The target logical volume is write protected. target logical volume=volumeName

Explanation

The copy destination logical volume is protected.

Parameters

volumeName : Copy destination logical volume

System Response

The system terminates processing.

System Administrator Corrective Action

Release the copy destination logical volume protection settings, and re-execute the command.

ccm5008

Error Occurred. Command=commandName CM=number Message=message [CM=number Message=message]

Explanation

An error occurred in the backup/restore processing of NAS.

Parameters

commandName : Name of the command which an error occurred
number : CM number where an error occurred
message : Error message

System Response

The system terminates processing.

System Administrator Corrective Action

If the message starts with "STXS"
Take appropriate action according to [System Administrator Corrective Action] in "A.2 Messages of STXS Prefix".
If the message is "E 0060"
Another session may be using the device. After waiting for a few minutes, re-execute the command.
If the message is "E 0070" or "E 0080"
Another session may be using the device or temporary resource shortage may occur in the device. After waiting for a few minutes, re-execute the command.
If the message is "E 0158"
The controller firmware is currently being registered. After the completion of the controller firmware registration, re-execute the command.
If the message is "E D1C1"
The command cannot be executed because the CM in the device is in an abnormal state. After removing the cause of the abnormal state, re-execute the command.
In cases other than those listed above
Take appropriate action indicated by "A.9 Error Messages of NAS" section that is displayed in message.

ccm5009

Error Occurred. Command=commandLine Message=message

Explanation

An error occurred in the AdvancedCopy Manager Copy Control Module internal command.

Parameters

commandLine : AdvancedCopy Manager Copy Control Module command line that an error occurred
message : Error message

System Response

The system terminates processing.

System Administrator Corrective Action

Take appropriate action for an error message that is displayed in message.

ccm5010

An error occurred while executing the operation. detail=detail

Explanation

An error occurred while executing the command.

Parameters

detail : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Execute the command on the Management Server.

If the command is executed on the Management Server, after taking appropriate action for the error that is displayed in detail, re-execute the operation.

ccm5011

The capacity is insufficient. function=function, required capacity=capacity.

Explanation

Because the physical space in the copy destination volume is insufficient, the specified operation cannot be performed.

Parameters

function : Function name
capacity : Capacity

System Response

The system terminates processing.

System Administrator Corrective Action

After allocating physical free space with more than capacity in the copy destination volume, re-execute the operation.

ccm5012

An error occurred while executing the operation for the specified copy group. message=message.

Explanation

The specified copy group is not in a state that can execute the specified operation.

Parameters

message : Message

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the copy session included in the specified copy group. Perform one of the following works according to the status of the copy session:

If "???" is displayed for the status of the copy session
After removing the cause of the error by referring to "Resolving for Displaying "???" in Advanced Copy Status" in the AdvancedCopy Manager Operation Guide for Copy Control Module, re-execute the operation.
If the status of the copy session is different from the executed operation
The following causes can be considered:
- There is an invalid copy pair within the specified copy group.
- The device is in an abnormal state.
Refer to "Appendix A Detailed Messages" that is displayed in message and confirm the following states using the display type commands of AdvancedCopy Manager Copy Control Module, Web Console, and ETERNUS Web GUI to specify the invalid pair or the device abnormality. After that, take appropriate action according to [System Administrator Corrective Action] in "Appendix A Detailed Messages".
- Status of the copy sessions in the device
- Status of volumes in the copy group
- Device status

ccm7001

The target logical volume is write protected. target logical volume=volumeName

Explanation

The copy destination logical volume is protected.

Parameters

volumeName : Copy destination logical volume

System Response

The system continues processing.

System Administrator Corrective Action

No action is required.

ccm7002

Standby-Side Continuous Copy Session could not synchronize with Active-Side Continuous Copy Session. pair=copyPair

Explanation

The Standby-side Continuous Copy session could not synchronize with the Active-side Continuous Copy session.

Parameters

copyPair : Copy pair name

System Response

The system continues processing.

System Administrator Corrective Action

When the status of TFO group is "Normal" and the phase is "Maintenance", or when the status of TFO group is "Halt", the command was executed.

As this is a warning message, no action is required until the status of the TFO group becomes "Normal".

After the status of TFO group has become "Normal" and the phase has become other than "Maintenance", refer to "When Recovering Storage Cluster Continuous Copy Function" in the AdvancedCopy Manager Operation Guide for Copy Control Module to take appropriate action.

ccm8001

A general system function failed. function=function, error=error

Explanation

The execution of a system function has failed.

Parameters

function : System function
error : Error content

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8002

Could not open the registry. registry key=keyName

Explanation

Opening a registry has failed.

Parameters

keyName : Registry key name

System Response

The system terminates processing.

System Administrator Corrective Action

ccm8003

Could not open the file. file=fileName

Explanation

Opening a file has failed.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the file system.

If the file system is normal, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8004

Could not write the file. file=fileName

Explanation

Writing to a file has failed.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the file system.

ccm8005

Could not delete the file. file=fileName

Explanation

Deleting a file has failed.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the file system.

ccm8006

Could not start Java VM.

Explanation

Starting the Java VM has failed.

System Response

The system terminates processing.

System Administrator Corrective Action

ccm8007

A memory allocation failed.

Explanation

Allocating a memory area has failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the memory usage status.
If there is not enough memory, increase it.
If there is enough memory, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ccm8008

Could not read the file. file=fileName

Explanation

Reading a file has failed.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the file system.

ccm8009

License Manager is not installed.

Explanation

The program of the license management function has not been installed.
The system environment may be broken.

System Response

The system terminates processing.

System Administrator Corrective Action

Install the ETERNUS SF Manager or AdvancedCopy Manager Copy Control Module again.

ccm9001

The configuration file has an invalid format. file=fileName

Explanation

The content of the configuration file is invalid.

Parameters

fileName : File name

System Response

The system terminates processing.

System Administrator Corrective Action

ccm9002

An error occurred in accessing the Java property file. property=propertyName

Explanation

A Java property could not be looked up.

Parameters

propertyName : Property name

System Response

The system terminates processing.

System Administrator Corrective Action

ccm9003

An unexpected error occurred.

Explanation

A system error has occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

ccm9004

Failed to access the directory. directory=dirName

Explanation

One of the following has occurred:

The node on which the command was executed is not an operational node.
The directory does not exist.

Parameters

dirName : Directory name

System Response

The system terminates processing.

System Administrator Corrective Action

If the node on which the command was executed is not an operational node, re-execute the command on the operational node.
If the directory does not exist, refer to the following chapters in the Cluster Environment Setup Guide to make sure that the procedure is correct and then re-execute the command.

When using the AdvancedCopy Manager Copy Control Module included in ETERNUS SF Manager
"Customization for Management Server Transaction"
When using the AdvancedCopy Manager Copy Control Module installed as a standalone
"Customization for CCM Server Transactions"

When none of the above items apply, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.