B.3 Error Codes for Repository Access

Table B.3 Error Codes for Repository Access
Error Code	Explanation	Action Plan
101	A memory shortage occurred.	Investigate the memory usage state and if a memory shortage has occurred, expand the memory.
102, 103, 104	Communication with the communication daemon/service of the Management Server has failed.	Use the following method that corresponds to the operating system type of the Management Server to check whether the communication daemon or service of the Management Server is active. For Windows environments For clustered systems Check whether the "AdvancedCopy Manager COM Service for logicalNodeName" service is active. (1) For non-clustered systems Check whether the "AdvancedCopy Manager COM Service" service is active. For Solaris or Linux environments For clustered systems Check whether there is an active process in the "ps -ef \| grep stgxfws \| grep logicalNodeName" execution result. (1) For non-clustered systems Check whether there is an active process in the "ps -ef \| grep stgxfws" execution result. If the name is inactive, refer to the following manuals and start the communication daemon/service: For Windows environments "Starting and Stopping Service" in the AdvancedCopy Manager Operation Guide For Solaris or Linux environments "Starting and Stopping Daemons" in the AdvancedCopy Manager Operation Guide
105	A registry access error occurred.	If the command is executed in a clustered system, after checking that the environment variable SWSTGNODE is set, re-execute the command. If you still have a problem, check whether swnode.ini file and swstg.ini file exist in the following directories: For Windows environments For clustered systems sharedDrive:\etc\opt\swstorage\etc For non-clustered systems envDir\etc For UNIX systems For clustered systems /etc/opt/swstorage/logicalNodeName (1) For non-clustered systems /etc/opt/swstorage If environment variable setting is not the cause, collect the information required for troubleshooting and contact Fujitsu Technical Support. (2)
303	The maximum number of connections to the repository database is exceeded.	Wait a while and re-execute the processing. If you still have a problem, refer to "Collecting Troubleshooting Information" in the AdvancedCopy Manager Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Others	An error has occurred that is not described above.	Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*2)

*1: The logicalNodeName is the value specified during cluster setup.

*2: Refer to "Collecting Troubleshooting Information" in the AdvancedCopy Manager Operation Guide for information on how to collect the information required for troubleshooting. Collect the information on the server where the error occurred and on the Management Server.