B.2 Error Codes for Configuration Management

Table B.2 Error Codes for Configuration Management
Error Code	Explanation	Action Plan
1	An invalid parameter was specified.	Check the specified parameter. If the parameter is valid, collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
2	An internal error occurred.	Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
3	A memory shortage occurred at the server that sent the request.	Check the memory operating condition. If a memory shortage has occurred, increase the size of memory.
4	An internal error occurred.	Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
5	Inconsistent repository data.
8	The character code conversion failed when accessing the repository.	If the Management Server OS is Solaris 11, check that the following packages are installed. Refer to "Operating Environment of ETERNUS SF Manager" in the Installation and Setup Guide for details. system/locale/extra package system/library/iconv/extra package system/library/iconv/unicode package text/gnu-grep package If they are installed, collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
102	A registry access error occurred.	Check whether swstg.ini file and swnode.ini file exist. For Windows environments For clustered systems sharedDrive:\etc\opt\swstorage\etc For non-clustered systems envDir\etc For Solaris, Linux, or HP-UX environments For clustered systems /etc/opt/swstorage/logicalNodeName (2) For non-clustered systems /etc/opt/swstorage If they exist, collect the information required for troubleshooting and contact Fujitsu Technical Support. (1)
199	An internal error occurred.	Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
201	Insufficient memory on the Management Server side.	Check the memory operating condition. If a memory shortage has occurred, increase the size of memory.
202	A communication error occurred.	Make sure that the Management Server and the communication service/daemon of the Management Server are active. If the communication service/daemon has already been started, check if the network load is high. If the load is high, remove the cause of this and re-execute the operation. Verify that no problem has occurred in the network. Check if the Managed Server can communicate with the Management Server. It the Management Server has multiple IP addresses, check if the Managed Server can reach to the Management Server IP address. If cannot reach, change the Management Server IP address to the IP address which can be reached from the Managed Server. Refer to "Changing IP Address of Management Server" in the AdvancedCopy Manager Operation Guide for details.
203	A timeout occurred during communication processing.	Make sure that the Management Server and the communication service/daemon of the Management Server are active.
204	The Management Server failed.
205	The IP address of the Management Server could not be obtained.	If the command is executed in a clustered system, after checking that the environment variable SWSTGNODE is set, re-execute the command. If you still have a problem, check whether swnode.ini file exists. For Windows environments For clustered systems sharedDrive:\etc\opt\swstorage\etc For non-clustered systems envDir\etc For Solaris, Linux, or HP-UX environments For clustered systems /etc/opt/swstorage/logicalNodeName (2) For non-clustered systems /etc/opt/swstorage If they exist, collect the information required for troubleshooting and contact Fujitsu Technical Support. (1)
299	An internal error occurred.	Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
399, 401	An internal discrepancy was detected on the Management Server.
402	Repository access failed.	Check whether the repository is active. If it is active, collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
403	The maximum allowable number of connections to the repository was exceeded.	The maximum allowable number of concurrent connections to the repository was exceeded. Re-execute processing later. If the same error recurs, collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
404, 405, 406, 407, 408	Repository access failed.	Check whether the repository is active. If it is, collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
409, 499	An internal discrepancy was detected on the Management Server.	Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
504	There is no server or device registered that meets the specified conditions.	Check whether the specified parameter is correct. The communication between IPv4 and IPv6 servers cannot be done. Confirm the IP address of the specified server and the command execution server.
505	The repository cannot be accessed.	Check whether the repository is active. If it is, collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)
506	Insufficient memory on the Management Server side.	Check the memory operating condition. If a memory shortage has occurred, increase the size of memory.
510, 599	An internal discrepancy was detected on the Management Server.	Collect the information required for troubleshooting and contact Fujitsu Technical Support. (*1)

*1: Refer to "Collecting Troubleshooting Information" in the AdvancedCopy Manager Operation Guide for information on how to collect the information required for troubleshooting.

*2: The logicalNodeName is the value specified by the cluster setup.