Explanation
An incorrect affinity group number has been specified.
Parameters
parameterName : Parameter name
parameterValue : Parameter value
System Response
The system terminates processing.
System Administrator Corrective Action
Execute the "acinq ag" command to check the specified affinity group number.
Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Explanation
The user name and password have not been registered on the ETERNUS Disk storage system.
System Response
The system terminates processing.
System Administrator Corrective Action
Check whether the user name and password are correct.
Explanation
The user does not have Administrator privileges.
System Response
The system terminates processing.
System Administrator Corrective Action
Use ETERNUS Web GUI to check the user privileges.
Explanation
The user name and password have not been registered on the ETERNUS Disk storage system.
Parameters
ipAddress : IP address
System Response
The system terminates processing.
System Administrator Corrective Action
ETERNUS Web GUI user account has either been changed or deleted.
Refer to "Changing Configuration" in the AdvancedCopy Manager Operation Guide for Copy Control Module to change the registration information for the ETERNUS Disk storage system.
Explanation
The user does not have Administrator privileges.
Parameters
ipAddress : IP address
System Response
The system terminates processing.
System Administrator Corrective Action
The user account privileges for ETERNUS Web GUI have been changed.
Use ETERNUS Web GUI to check the user privileges.
Explanation
The ETERNUS Disk storage system could not be logged into for one of the following reasons:
The maximum number of connections to the ETERNUS Disk storage system has been reached.
The specified user information is invalid or does not match the user information that is registered in the ETERNUS Disk storage system.
The specified user information registered in AdvancedCopy Manager Copy Control Module is invalid or does not match the user information in the ETERNUS Disk storage system.
Parameters
ipAddress : IP address
System Response
The system terminates processing.
System Administrator Corrective Action
When the maximum number of connections to the ETERNUS Disk storage system has been reached
After waiting for a while, try again.
When the user information does not match
After checking the user name, password, privileges, or role registered in the ETERNUS Disk storage system by using ETERNUS Web GUI, try again.
The user information of the ETERNUS Disk storage system may have been changed, disabled, or deleted. Check the user information registered in the ETERNUS Disk storage system.
When it has been changed
Delete the user information that was registered before the change by using "Deleting the Devices" in AdvancedCopy Manager Copy Control Module, and register the user information after the change by performing "Adding the Devices".
When it has been disabled
Use ETERNUS Web GUI to enable the user information that is registered in AdvancedCopy Manager Copy Control Module.
When it has been deleted
Use ETERNUS Web GUI to re-register the user information that is registered in AdvancedCopy Manager Copy Control Module.
Explanation
The specified user does not have the "Software" role.
System Response
The system terminates processing.
System Administrator Corrective Action
Create a user account with "Software" role by using ETERNUS Web GUI or ETERNUS CLI. Then, specify this user.
Explanation
The specified ETERNUS Disk storage system is not supported.
Parameters
ipAddress : IP address
modelName : ETERNUS Disk storage systems model
type : ETERNUS Disk storage systems type
System Response
The system terminates processing.
System Administrator Corrective Action
Check that the ETERNUS Disk storage system adjusts the hardware requirements.
Refer to "Supported Devices" in the Installation and Setup Guide for the hardware requirements.
Explanation
The specified affinity group has not been registered.
Parameters
groupName : Affinity group number
System Response
The system terminates processing.
System Administrator Corrective Action
Execute the "acinq ag" command to check the specified affinity group number.
Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Explanation
A concatenated affinity group has been specified.
Parameters
groupName : Affinity group number
System Response
The system terminates processing.
System Administrator Corrective Action
Concatenated affinity groups cannot be specified.
Explanation
Command access to ETERNUS Disk storage system failed.
Parameters
commandCode : Command code
result : Command execution result
System Response
The system terminates processing.
System Administrator Corrective Action
The following are possible causes:
The status of ETERNUS Disk storage system is abnormal.
The component of ETERNUS Disk storage system failed.
Network environment is invalid.
LAN connection status is invalid.
Number of disks used exceeds the number of disks that can be installed.
The setting command is executed again before the setting process is complete in the ETERNUS Disk storage system.
After checking the causes listed above, wait for a while, try again. If you still have a problem, refer to "Collecting Troubleshooting Information" in the AdvancedCopy Manager Operation Guide for Copy Control Module to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The number of connections to the ETERNUS Disk storage system has reached the maximum limit due to other operation being concurrently performed.
Parameters
ipAddress : IP address of ETERNUS Disk storage system
System Response
The system terminates processing.
System Administrator Corrective Action
On completion of that other operation being concurrently performed, try again.
If you still have a problem, refer to "Collecting Troubleshooting Information" in the AdvancedCopy Manager Operation Guide for Copy Control Module to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Communications with the ETERNUS Disk storage system have failed.
Parameters
ipAddress : IP address
System Response
The system terminates processing.
System Administrator Corrective Action
It is not possible to communicate with the ETERNUS Disk storage system.
Check if there is anything wrong with the status of the ETERNUS Disk storage system and with the network environment of the communication route to the ETERNUS Disk storage system. If a failure occurs, re-execute the operation after removing the cause of the error. For the network environment, check by referring to the following manuals.
When using Express
"Configuring Network Environment" in "Setup of Express's Manager" in the Installation and Setup Guide
When using Storage Cruiser
"Configuring Network Environment" in "Setup of Storage Cruiser's Manager" in the Installation and Setup Guide
When using AdvancedCopy Manager Copy Control Module
"Configuring Network Environment" in "Setup of AdvancedCopy Manager CCM" in the Installation and Setup Guide
Explanation
An internal error occurred.
Parameters
parameterName : Parameter name
parameterValue : Parameter value
System Response
The system terminates processing.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the AdvancedCopy Manager Operation Guide for Copy Control Module to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The resource is being used.
Parameters
parameterName : Parameter name
parameterValue : Parameter value
System Response
The system terminates processing.
System Administrator Corrective Action
After stopping the use of the resource or waiting for a while, try again.
Explanation
Try again using the Master CM.
Parameters
parameterName : Parameter name
parameterValue : Parameter value
System Response
The system terminates processing.
System Administrator Corrective Action
Use the Master CM and try again.
Explanation
There is not enough memory.
Parameters
parameterName : Parameter name
parameterValue : Parameter value
System Response
The system terminates processing.
System Administrator Corrective Action
After securing sufficient memory, try again.
Explanation
Shutdown or startup is currently being performed.
Parameters
parameterName : Parameter name
parameterValue : Parameter value
System Response
The system terminates processing.
System Administrator Corrective Action
After waiting for shutdown or startup to complete, try again.
