Explanation
The specified parameter is not correct.
Parameters
parameterName : Parameter name
System Administrator Corrective Action
Correct the parameter and try again.
If "No parameter" is displayed in parameterName, specify a parameter for the command and try again.
Explanation
A REC transfer buffer with the specified ID does not exist.
System Administrator Corrective Action
After checking the REC transfer buffer definition status and checking the ID, re-execute the command.
Explanation
Snap Data Pool area is insufficient and the command cannot be executed.
Parameters
capacity : Capacity
System Administrator Corrective Action
After securing free Snap Data Pool capacity that is larger than the capacity notified by the message, try again.
Explanation
The following possibilities are considered:
Access volume in the ETERNUS Disk storage system is incorrect. (Only when operating with the Copy command via SAN)
The transmission path between the CCM Server and the ETERNUS Disk storage system is disconnected. (Only when operating with the Copy command via LAN)
REC path is not set.
Parameters
volumeName : Logical volume name
System Administrator Corrective Action
Perform the following action:
If the access volume in the ETERNUS Disk storage system is invalid
Execute the "acarray detail" command to check the access volume. If the access volume is wrong, refer to "Access Volume Settings" in the AdvancedCopy Manager Operation Guide for Copy Control Module to set a valid access volume.
If a communication path between the CCM Server and the ETERNUS Disk storage system is disconnected
Check the communication path between the CCM Server and the ETERNUS Disk storage system.
If an REC path has not been set
Check that an REC path has been set by using the following GUI. If an REC path has not been set, perform a configuration.
Products in Use | GUI for Checking |
|---|---|
Express | Web Console |
AdvancedCopy Manager |
|
Explanation
For the specified logical volume, a copy is currently running for a different copy session.
System Administrator Corrective Action
The following cases are assumed. After reviewing the specification for the logical volume of the copy source and copy destination, try again.
A copy operation that was combined with a copy type that is not supported by the storage device was executed.
In a cascade copy session, a copy operation that logical volume size is not same was executed.
A copy operation was executed with an unsupported cascade copy configuration.
In the REC Consistency mode, a copy operation that serves as a multi-copy to the same cabinet was executed.
A copy operation was executed for a logical volume in which an existing ODX session exists.
A copy operation was executed for a logical volume in which an existing XCOPY session exists.
Restore OPC was executed for a logical volume of a copy pair where a SnapOPC+ session that was being stopped exists.
A copy operation was executed to start a session in the reverse direction for the session in the error suspend state.
In this case, refer to "Resolving Hardware Error" in the AdvancedCopy Manager Operation Guide for Copy Control Module to check the hardware status and after removing the cause of the error, re-execute the operation.
A copy operation was executed by specifying the copy destination logical volume for the volume of the currently migrating data using Online Storage Migration.
In this case, review the specified copy destination volume and re-execute the operation.
A copy operation was executed for a logical volume in which a copy session not supported by AdvancedCopy Manager exists.
In this case, check the copy state using ETERNUS Web GUI to review the specification of the logical volume in the copy source and copy destination. After that, try again.
For details about cascade copy and multi-copy, check the manual of the ETERNUS Disk storage system in use.
If there is an ODX session for the specified logical volume, refer to "Use in Combination with ODX (Offloaded Data Transfer)" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
If there is an XCOPY session for the specified logical volume, refer to "Use in Combination with XCOPY (Extended Copy)" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
Explanation
Copying cannot start because the number of sessions simultaneously operable on the ETERNUS Disk storage system has already reached maximum number.
System Administrator Corrective Action
Check the sessions, delete the unneeded ones among them, and try again.
For the number of sessions that can be operated simultaneously, check the manual of the ETERNUS Disk storage system in use.
Explanation
For the specified logical volume, a copy operation of another type is already running.
System Administrator Corrective Action
Review the specification for the logical volume name.
Explanation
The specified copy destination logical volume has already been defined as the copy destination for another copy session.
System Administrator Corrective Action
Review the specification for the copy destination logical volume name.
Explanation
The logical volume is already being used by another process.
System Administrator Corrective Action
The following cases are assumed. Take corrective action that is described below for the corresponding:
A copy operation was executed by specifying the currently used device as another copy destination for the copy destination device.
In this case, specify a device that is not used for another copy session as the copy destination device and re-execute the operation.
A session was started during the Snap Data Volume initialization.
In this case, after the Snap Data Volume initialization is completed, re-execute the operation.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The logical volume is being used by another user.
System Administrator Corrective Action
After waiting for a few seconds, try again.
Explanation
The specified option is invalid.
System Administrator Corrective Action
Correct the processing option settings and try again.
Explanation
The parameter is incorrect.
Parameters
parameterName : Parameter name
System Administrator Corrective Action
The parameter value is incorrect. Correct the parameter and try again.
Explanation
Copying cannot execute because the size of the copy destination logical volume is inappropriate.
System Administrator Corrective Action
For the copy destination, specify a logical volume that is equal in size to the copy source logical volume.
Explanation
Copy destination logical volume area and copy source logical volume area are overlapped.
System Administrator Corrective Action
Change the copy destination or copy source logical volume setting.
Explanation
Operation cannot be performed because the specified format of the group file is not permitted.
System Administrator Corrective Action
The following cases are assumed. Re-specify the group file, and try again.
A group file which describes copy pairs may have been specified in a logical volume operation.
A group file which describes logical volumes may have been specified in a copy pair operation.
Explanation
An option that cannot be operate a copy session is specified.
System Administrator Corrective Action
The following cases are assumed. Re-specify the option.
The transfer mode specified at the copy operation start is not the same as the transfer mode specified at copy restart (recovery).
Explanation
The copy volume protection function cannot be set for a Snap Data Volume.
System Administrator Corrective Action
After checking that the specified logical volume is correct, re-execute the command.
Explanation
A copy session other than EC or REC was specified.
System Administrator Corrective Action
After checking the copy pair specified in the parameters and the group file contents, re-execute the command.
Explanation
The size of the logical volume is incorrect.
System Administrator Corrective Action
Confirm the size of the copy source logical volume and copy destination logical volume.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The specified user name or password is incorrect.
System Administrator Corrective Action
After checking the user name and password, try again.
Explanation
An error occurred during REC Buffer operation.
System Administrator Corrective Action
Confirm the REC Buffer status.
Explanation
A restoration copy cannot be performed using the Concurrent OPC function.
System Administrator Corrective Action
Review the target copy session for which the Concurrent OPC function is to be used.
Explanation
The Concurrent OPC function is unable to start due to one of the following reasons:
A session with a protected copy destination volume exists.
A volume with a bad sector exists.
A session with an expired license exists.
A session undergoing Concurrent OPC exists.
System Administrator Corrective Action
After removing the cause of the error, try again.
Explanation
The copy source logical volume contains invalid data.
System Administrator Corrective Action
Check the data contents of the relevant copy source logical volume.
Explanation
RAID Migration is in progress for the specified volume.
System Administrator Corrective Action
After RAID Migration is complete, try again.
Explanation
The Concurrent OPC function is unable to start due to one of the following reasons:
There are deleted sessions.
The same session is specified multiple times.
System Administrator Corrective Action
After removing the cause of the error, try again.
Explanation
The number of copy sessions specified with Concurrent Suspend and Concurrent OPC exceeds the maximum.
System Administrator Corrective Action
After deleting the target number of sessions, try again.
Explanation
The restoration copy failed due to one of the following reasons:
The target session phase is in a session definition complete/copy not performed state (Readying).
The target session is a SnapOPC+ session and the latest generation phase is in a session definition complete/copy not performed state (Readying).
System Administrator Corrective Action
Check the status of the target session for restoration copy.
Explanation
The Concurrent OPC function is unable to start due to the following reason:
When adding a new SnapOPC+ generation, the session phase of the previous generation is in a session definition complete/copy not performed state (Readying).
System Administrator Corrective Action
After checking the SnapOPC+ session status of the previous generation, try again.
Explanation
The Concurrent OPC function is unable to start due to the following reason:
When performing a QuickOPC differential copy, a restoration copy is in operation for the target session.
System Administrator Corrective Action
After the restoration copy is complete, try again.
Explanation
There is a possibility that an inconsistency has occurred in the information of the ETERNUS Disk storage system.
System Administrator Corrective Action
If the command was executed during a failover or a failback, after the failover or failback completes, re-execute the command.
If not, check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.
Action to confirm using the command
To display the list of remote ETERNUS Disk storage system, execute the "acarray list" command with the -remote option. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Action to confirm using Web Console
On the global navigation tab, click Storage.
The registered ETERNUS Disk storage systems are displayed on the Main pane.
On the Main pane, click the target ETERNUS Disk storage system.
On the Category pane, click Advanced Copy.
The information related to Advanced Copy is displayed on the Main pane.
On the Main pane, check that "Using as remote partner (REC)" is not displayed in Copy Control Type field.
When the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system, after registering the ETERNUS Disk storage system by referring to "Changing Information Other than ETERNUS Names and Access Volumes" in "Changing Registered Information for ETERNUS Disk Storage System" in the AdvancedCopy Manager Operation Guide for Copy Control Module, re-execute the command.
If this message is output while using the concurrent suspend function, besides those mentioned above, check if it falls under the conditions described in the Note of "Using Concurrent Suspend Function on EC/REC" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
There is a possibility that an inconsistency has occurred in the information of the ETERNUS Disk storage system.
System Administrator Corrective Action
Check that the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system.
Action to confirm using the command
To display the list of remote ETERNUS Disk storage system, execute the "acarray list" command with the -remote option. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
Action to confirm using Web Console
On the global navigation tab, click Storage.
The registered ETERNUS Disk storage systems are displayed on the Main pane.
On the Main pane, click the target ETERNUS Disk storage system.
On the Category pane, click Advanced Copy.
The information related to Advanced Copy is displayed on the Main pane.
On the Main pane, check that "Using as remote partner (REC)" is not displayed in Copy Control Type field.
When the specified ETERNUS Disk storage system is not remote ETERNUS Disk storage system, after registering the ETERNUS Disk storage system by referring to "Changing Information Other than ETERNUS Names and Access Volumes" in "Changing Registered Information for ETERNUS Disk Storage System" in the AdvancedCopy Manager Operation Guide for Copy Control Module, re-execute the command.
If this message is output while using the concurrent suspend function, besides those mentioned above, check if it falls under the conditions described in the Note of "Using Concurrent Suspend Function on EC/REC" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The EC copy has already been started in another mode for the specified logical volume.
System Administrator Corrective Action
Check the following information to detect if an EC copy has already started:
The status of TargetProtection setting
Transfer mode, Split mode and Recovery mode (for REC)
Explanation
No session exists between the specified logical volumes. Or the Box ID of the remote ETERNUS Disk storage system is registered incorrectly.
System Administrator Corrective Action
After checking that the logical volume specification is correct, try again. Or specify and execute the -remote option for the "acarray list" command, and check if the Box ID of the remote ETERNUS Disk storage system is correct. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
If the Box ID is incorrect, re-register the remote ETERNUS Disk storage system with the correct Box ID according to the procedures in "Changing Information Other than ETERNUS Names and Access Volumes" of the above manual. After that, re-execute this command.
Explanation
The specification for Snap Data Volume is invalid.
System Administrator Corrective Action
The following cases are assumed. After reviewing the specification for the logical volume, try again.
The copy destination logical volume specified when starting SnapOPC+ copying is a volume other than Snap Data Volume, TPV, and FTV.
The copy source logical volume specified when starting SnapOPC+ copying is Snap Data Volume.
Either the copy source logical volume specified when starting EC/OPC/QuickOPC copying or the copy destination logical volume is Snap Data Volume.
Explanation
The specified operation cannot be executed in the current status.
System Administrator Corrective Action
Check the copy status. If you have any cases that correspond to the following cases, take corrective action:
Suspend was executed for a session that is not in the equivalency maintenance state.
In this case, after the equivalency maintenance state has been achieved, re-execute the operation.
Suspend was executed for a session in the Suspend state.
If a case corresponds to this situation and if there are any problems with the current Suspend state, after restarting the copy session, re-execute the operation.
Copy stop, copy resume, or copy direction reversal was executed for a session in a state other than Suspend.
In this case, temporarily suspend the copy session and re-execute the operation.
A stop operation was executed for the SnapOPC+ session of the current Restore OPC.
In this case, after the Restore OPC is completed, re-execute the operation.
The currently processing Concurrent OPC session exists in the specified operation.
In this case, after the Concurrent OPC is completed, re-execute the operation.
The copy direction was reversed in a state where the data that is not transferred remains in the REC buffer.
In this case, use the concurrent suspend function or after all the transfers to the copy destination are completed, re-execute the operation.
A timeout occurred because the data that is not transferred remains in the REC buffer.
In this case, re-execute the operation when the I/O load is low in the copy source.
No REC session exists in the remote box.
In this case, after stopping the REC session of the relevant box, re-execute the operation.
Check the hardware status. If you have any cases that correspond to the following cases, take corrective action:
A stop operation was executed for the session in the Error Suspend state or the Halt state.
The command was executed in a state where bad sectors exist in the copy source logical volume.
A suspend operation was executed in a state where the data that is not transferred due to all paths being closed.
If your situation corresponds to any of the above three cases, refer to "Resolving Hardware Error" in the AdvancedCopy Manager Operation Guide for Copy Control Module to remove the cause of the error and then re-execute the operation.
A RAID close is occurring.
In this case, refer to the ETERNUS Disk storage system manuals to remove the cause of the error and then re-execute the operation.
If you have any cases that correspond to the following cases, take corrective action:
An initialization was executed for the Snap Data Volume currently being operated by the SnapOPC+ session.
In this case, after stopping the SnapOPC/SnapOPC+ session, re-execute the operation.
A start/resume of the session was executed for the copy destination logical volume that was configured by the copy volume protection function.
In this case, check whether volume protection is enabled for the backup destination volume. If it is enabled, disable the volume protection or re-execute the operation for volumes that volume protection is disabled.
A logical volume whose type combined with the operation is not supported was specified.
In this case, after checking the type of supported volumes and reviewing the specified logical volume, re-execute the operation. For the type of supported volumes, refer to the manual of the ETERNUS Disk storage system in use.
In the storage device that does not support copying using a Dedup volume as the copy destination of SnapOPC+, a start operation of the SnapOPC+ copy was executed by specifying the Dedup volume as the copy destination.
In this case, after reviewing the specified logical volume, re-execute the operation.
To check whether the storage device supports copying using a Dedup volume as the copy destination of SnapOPC+, refer to the manual of the storage device in use.
A volume whose type is different from the existing SnapOPC+ generations was specified for the copy destination volume to start the SnapOPC+ copy.
In this case, after reviewing the specified copy destination logical volume or stopping the copy session of the existing generation, re-execute the operation.
A session was started during the Snap Data Volume initialization.
An initialization was executed for the Snap Data Volume currently being initialized.
If your situation corresponds with either of the above two cases, after the Snap Data Volume initialization is completed, re-execute the operation.
A copy stop operation was executed for a SnapOPC+ session of the snap generation that was not allowed to be deleted.
In this case, stop all the SnapOPC+ sessions of the generations from the oldest snap generation up to the one to be deleted.
The snap generations that can be deleted vary depending on the firmware version of the storage device. Refer to "Stopping SnapOPC+" in the AdvancedCopy Manager Operation Guide for Copy Control Module for details.
Explanation
Memory shortage occurred.
System Administrator Corrective Action
After performing the following action, try again.
Shut down unnecessary programs.
Explanation
The ETERNUS Disk storage system alias that is specified as the copy source or copy destination has not been defined.
System Administrator Corrective Action
After re-registering the ETERNUS Disk storage system, re-execute the operation.
If the same error occurs again, contact a Fujitsu customer engineer.
Explanation
The specified copy source logical volume or the copy destination logical volume is incorrect.
System Administrator Corrective Action
Check the specified copy source logical volume or the copy destination logical volume.
If you have any cases that correspond to the following cases, take corrective action:
A start location or copy size that exceeds 2 TB was specified for a copy operation to an ETERNUS Disk storage system which does not support copy operations over 2 TB.
The copy source logical volume or the copy destination logical volume does not exist.
If your situation corresponds with either of the above two cases, specify an available logical volume and re-execute the operation.
Other than "0" is specified for the start location, but "0" is specified for the extent size.
A size that is larger than actual capacity is specified for the extent size.
If your situation corresponds with either of the above two cases, specify a correct extent size and re-execute the operation.
If nothing is wrong with the copy source and the copy destination logical volumes, check the following cases as well:
A copy restart operation was executed for the session in which Reverse/Mode Change terminated abnormally due to a path error between the boxes and caused an error related to the ETERNUS Disk storage system of the copy source or the copy destination device.
In this case, after recovering the path between the boxes, perform the following steps:
Execute the "acec query" command to check whether the direction of the copy session is the same as before this operation was performed.
If the direction is different, execute the "acec reverse" command to make the direction the same as before this operation was performed.
Re-execute the "acec resume" command.
Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the commands.
Explanation
The ETERNUS Disk storage system cannot be recognized.
System Administrator Corrective Action
The following cases are assumed. Correct the physical information description.
Disk information was reconfigured after the routing information was set.
In this case, after setting the routing information, try again.
Connection path between ETERNUS Disk storage systems is not established (for REC).
In this case, after checking that the path condition between ETERNUS Disk storage systems is normal, try again.
At all the RA ports of the paths between ETERNUS Disk storage systems, the Transfer mode to be used is disabled.
In this case, modify the configuration of the RA ports of the paths between ETERNUS Disk storage systems or specify the Transfer mode that is enabled at any of the RA ports and try again.
Explanation
The ETERNUS Disk storage system alias name specified as the copy source is not defined.
System Administrator Corrective Action
Confirm that the ETERNUS Disk storage system alias name specified as the copy source has been registered. If it is not registered, after registering the routing information, re-execute the command.
Explanation
The copy volume protection function cannot be set when the logical volume is in its current state.
System Administrator Corrective Action
The error might be caused by the following. Revise the session status.
The specified logical volume has Stack mode as the transfer mode or REC as the Consistency mode, and its status is "Active".
Explanation
An unexpected error occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
An unsupported function was called.
System Administrator Corrective Action
The following cases are assumed. Take corrective action that is described below for the corresponding:
A function that is not supported by the target ETERNUS Disk storage system was executed.
Check the model and firmware version of the ETERNUS Disk storage system.
The inaccessible LUN_V number was specified.
After reviewing the LUN_V number, re-execute the operation.
Explanation
User does not possess required root privilege to perform copy operation.
System Administrator Corrective Action
Perform copy operations with root privilege.
Explanation
An error was detected through the SCSI command.
Parameters
error : Error information
System Administrator Corrective Action
After checking the status of the copy session and the connection status of the device, try again. If this error persists, contact a Fujitsu customer engineer.
Explanation
The specified logical volume is not an ETERNUS Disk storage system.
System Administrator Corrective Action
Specify an ETERNUS Disk storage system logical volume and try again.
Explanation
Not executable due to ETERNUS Disk storage system resource shortage.
System Administrator Corrective Action
The following cases are assumed. Take corrective action that is described below for the corresponding case:
The Advanced Copy option license is not registered.
In this case, after registering the Advanced Copy Option license that is required for the device, re-execute the operation.
The copy table size is not set or the copy table size is insufficient.
In this case, after reviewing whether the copy table size of the ETERNUS Disk storage system is properly set, re-execute the operation.
The REC buffer size is not set.
In this case, after reviewing whether the REC buffer size of the ETERNUS Disk storage system is properly set, re-execute the operation.
The REC buffer is being recovered.
In this case, check the REC buffer status of the ETERNUS Disk storage system. After the REC buffer status becomes "Active", re-execute the operation.
Due to the high load in the REC buffer and the REC Disk buffer, newly transferred data cannot be stored.
In this case, check the load status of the REC buffer with the "acrecbuff stat" command. If the Rate display is "100%", it is in a high load state. After the copy session has been recovered, re-execute the operation that caused the error. If it occurs frequently, reconsider the size of the REC buffer.
Also, if the status of copy session is "EC Hardware Suspend", refer to "Resolving Hardware Error" in the AdvancedCopy Manager Operation Guide for Copy Control Module to recover the copy session.
Explanation
The disk drive is stopped due to the Eco-mode.
System Administrator Corrective Action
Try again when the disk drive is activated.
Explanation
The file system is invalid.
System Administrator Corrective Action
The file system is unsupported. After checking the file configuration, try again.
Explanation
The preconditions for the copy operation are not satisfied.
System Administrator Corrective Action
Check the copy status and take corrective action that is described below for the corresponding case:
Tried to start SnapOPC+ session for a copy pair for which a SnapOPC+ session already exists.
In this case, after waiting for a while, re-execute the operation.
Tried to restore SnapOPC+ session that does not exist for the copy pair.
Tried to suspend EC session for a copy pair for which no EC exists.
If your case falls under either of the above two cases, after checking whether the specified logical volume is correct, re-execute the operation.
Retried to suspend a copy session without removing the cause of the error.
In this case, after removing the cause of the error, re-execute the operation.
The concurrent OPC operation was executed when the copy status was different within the copy group.
In this case, after reviewing the operational status of each volume in the copy group, re-execute the operation.
To replicate the concurrent OPC by using QuickOPC, all the volumes in the copy group must be in a state of currently being tracked or not tracked yet.
Explanation
An internal inconsistency occurred.
System Administrator Corrective Action
If the command was executed during a failover or a failback, after the failover or failback completes, re-execute the command.
If not, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
An internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the AdvancedCopy Manager Operation Guide for Copy Control Module to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Communication or ETERNUS Disk storage system error occurs and changing session mode failed.
Parameters
detail : Detailed information
System Administrator Corrective Action
When detail is "NOT_CHANGED"
After checking the device connection status, try again.
When detail is "CROSS"
After checking the device connection status, try again. If this error occurs again, contact a Fujitsu customer engineer.
Explanation
The copy source and copy destination ETERNUS Disk storage systems setting do not match and remote copy cannot be executed.
System Administrator Corrective Action
Check that the bitmap ratio of the ETERNUS Disk storage system Advanced Copy table size for the copy source and copy destination are not the same.
Explanation
The copy operation with ETERNUS Disk storage system is not correct.
System Administrator Corrective Action
Perform one of the following troubleshooting actions:
Check that the ETERNUS Disk storage system firmware version is the same between boxes.
Contact Fujitsu Technical Support when ETERNUS Disk storage system firmware version cannot be confirmed.
If a copy operation was executed while the controller firmware was under maintenance, after waiting until the controller firmware maintenance is completed, re-execute the operation.
Check whether the size of the copy source volume and the copy destination volume is the same.
If this message is output while using the concurrent suspend function, check if it falls under the conditions described in the Note of "Using Concurrent Suspend Function on EC/REC" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
Explanation
Communication error occurred between the ETERNUS Disk storage systems and remote copy operation cannot be performed.
System Administrator Corrective Action
After checking the device connection status, try again.
Explanation
The multipath driver environment is incorrect.
System Administrator Corrective Action
Correct the multipath driver settings.
Explanation
The PRIMECLUSTER GD environment is incorrect.
System Administrator Corrective Action
Correct the PRIMECLUSTER GD environment settings.
Explanation
The specified LUN_V number is incorrect.
System Administrator Corrective Action
The following cases are assumed. After checking the parameter settings and the status of the ETERNUS Disk storage system, try again.
A LUN_V number that does not exist or cannot be accessed is specified.
Tried to start copy between an encrypted volume and an unencrypted volume.
A volume which contains bad sector was specified.
In this case, refer to "Resolving Hardware Error" in the AdvancedCopy Manager Operation Guide for Copy Control Module to check the hardware status and after removing the cause of the error, and re-execute the operation.
The NAS system volume was specified for the copy source or copy destination and starting the copy is performed.
A volume whose data is being migrated with Non-disruptive Storage Migration is specified for the copy source or copy destination and starting the copy is performed.
In this case, try again after the data migration with Non-disruptive Storage Migration is completed.
Explanation
Operation cannot be performed as operation is not supported.
System Administrator Corrective Action
The following cases are assumed. Correct the parameter settings, and try again.
Tried to execute a copy operation of a size that exceeds 2 TB. (For Linux)
Explanation
Timeout was detected while Suspend was being executed.
System Administrator Corrective Action
Re-execute the command.
Or, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.
Explanation
The copy operation was accepted, but the process is not completed.
System Administrator Corrective Action
Check the copy status to confirm whether the copy operation is completed.
If this message appears when the copy operation is suspended, correct any mistakes with the timeout monitoring frequency and interval specified in the parameters.
Explanation
Failed to open the file.
Parameters
fileName : File name
cause : Cause code
System Administrator Corrective Action
Check the file status by referring to the cause code and the file name sent by the message.
Explanation
Internal inconsistency occurred.
Parameters
cause : Cause code
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
Parameters
parameterName : Parameter name
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
Parameters
parameterName : Parameter name
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
Parameters
parameterName : Parameter name
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
Parameters
parameterName : Parameter name
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
Parameters
parameterName : Parameter name
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
Parameters
cause : Cause code
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The ETERNUS Disk storage system has not been registered in the management file.
System Administrator Corrective Action
After registering the ETERNUS Disk storage system, try again.
Explanation
An error occurred when the ETERNUS Disk storage system alias management file was accessed.
Parameters
cause : Cause code
System Administrator Corrective Action
The following may be causes. Take appropriate action according to the cause.
Registry key acquisition, reference
File read/write
File cannot be created
Explanation
The group file does not exist.
System Administrator Corrective Action
After checking the group file name specified in the parameter, try again.
Explanation
There is a syntax error in the group file description.
Parameters
lineNumber : Line number of the line in which the syntax error was detected
System Administrator Corrective Action
After checking the contents of the group file specified in the parameter, try again.
Explanation
The copy information is not registered in the group file.
System Administrator Corrective Action
After checking the contents of the group file specified in the parameter, try again.
Explanation
An error occurred with the copy operation described in the group file.
Parameters
volumeInfo : Name of the logical volume in which the error occurred. "Source=(copy source logical volume name).Target=(copy destination logical volume name)" is for copy pairs. "Volume=(Logical volume name)" is for logical volumes.
message : Message text
System Administrator Corrective Action
Take appropriate action according to the message.
Explanation
The copy operation cannot be performed, as the number of copy pairs or logical volumes described in the group file exceeds the maximum number possible.
System Administrator Corrective Action
Perform one of the following troubleshooting actions:
Divide the group
Change the max_grouping_ses parameter value in the predefinition file.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The LAN interface management service failed to start.
System Administrator Corrective Action
Check that the port number used by the Copy command via LAN is not already used by another service.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Logging in to the ETERNUS Disk storage system failed.
Parameters
boxID : Box ID of ETERNUS Disk storage system
System Administrator Corrective Action
The following may be causes.
The maximum number of login sessions for the ETERNUS Disk storage system has been executed. Check the number of login sessions in the ETERNUS Disk storage system.
The SSH communication service of the ETERNUS Disk storage system cannot be used. Check the status of the ETERNUS Disk storage system and try again.
Explanation
Unable to connect to the ETERNUS Disk storage system.
Parameters
boxID : Box ID of ETERNUS Disk storage system
System Administrator Corrective Action
The following may be causes.
An error has occurred in the communication environment. Check the communication environment status.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
Another session has exclusive rights.
System Administrator Corrective Action
After stopping the other commands or operations from Web Console, or after waiting for a while, try again.
Explanation
Internal inconsistency occurred.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The specified parameter cannot be used for the encryption mode.
System Administrator Corrective Action
After checking the encryption mode of the ETERNUS Disk storage system, try again.
Explanation
Try again using the Master CM.
System Administrator Corrective Action
Use the Master CM and try again.
Explanation
There is not enough memory.
System Administrator Corrective Action
After securing sufficient memory, try again.
Explanation
The specified target does not exist.
System Administrator Corrective Action
After checking that the specified target exists, try again.
Explanation
An unsupported model is selected as the REC target.
System Administrator Corrective Action
After checking that the correct device is selected, try again.
Explanation
The specified value has already been registered.
System Administrator Corrective Action
Specify a value that has not been registered and try again.
Explanation
There are encrypted volumes.
System Administrator Corrective Action
After decrypting the encrypted volumes, try again.
Explanation
Shutdown or startup is currently being performed.
System Administrator Corrective Action
After waiting for shutdown or startup to complete, try again.
Explanation
A Quick Format is currently being performed.
System Administrator Corrective Action
After waiting for the Quick Format to complete, try again.
Explanation
Encryption or decryption is currently being performed.
System Administrator Corrective Action
After waiting for encryption or decryption to complete, try again.
Explanation
An Advanced Copy is currently being performed.
System Administrator Corrective Action
After waiting for the Advanced Copy to complete, try again.
Explanation
RAID Migration is currently being performed.
System Administrator Corrective Action
After waiting for RAID Migration to complete, try again.
Explanation
Logical Device Expansion is currently being performed.
System Administrator Corrective Action
After waiting for Logical Device Expansion to complete, try again.
Explanation
A REC session exists.
System Administrator Corrective Action
After stopping the REC session, try again.
Explanation
The controller firmware is currently being registered.
System Administrator Corrective Action
After the completion of the controller firmware registration, re-execute the operation.
Explanation
Remote maintenance is currently being performed.
System Administrator Corrective Action
After waiting for remote maintenance to complete, try again.
Explanation
The Thin Provisioning License is not registered.
System Administrator Corrective Action
Register the Thin Provisioning License.
Explanation
There is no copy license.
System Administrator Corrective Action
Register the copy license.
Explanation
The specified session is not currently usable or does not exist.
System Administrator Corrective Action
Check the specified session status. If you have any cases that correspond to the following cases, take corrective action:
A volume with a type that is different from the existing SnapOPC+ generations was specified for the copy destination volume to start the SnapOPC+ copy.
In this case, after reviewing the specified copy destination logical volume or stopping the copy session of the existing generation, re-execute the operation.
A copy stop operation was executed for the volume where a session does not exist.
In this case, no action is required.
A copy stop operation was executed for a SnapOPC+ session of the snap generation that was not allowed to be deleted.
In this case, stop all the SnapOPC+ sessions of the generations from the oldest snap generation up to the one to be deleted.
The snap generations that can be deleted vary depending on the firmware version of the storage device. Refer to "Stopping SnapOPC+" in the AdvancedCopy Manager Operation Guide for Copy Control Module for details.
Explanation
A communication error has occurred between storage cabinets.
System Administrator Corrective Action
Check the path information,
Explanation
The executed command is not supported by the other storage cabinet.
System Administrator Corrective Action
After checking the other storage cabinet model and firmware version, re-execute the operation.
Explanation
The maximum number of logical volumes has been exceeded.
System Administrator Corrective Action
Check the storage device configuration.
Explanation
For the executed operation, the volume type of the specified logical volume cannot be used.
System Administrator Corrective Action
The following cases are assumed.
A logical volume whose type combined with the operation is not supported was specified.
In this case, after checking the volume types that are supported and reviewing the specifications of the logical volume, re-execute the operation. For the type of supported volumes, refer to the manual of the ETERNUS Disk storage system in use.
A volume whose data is being migrated with Non-disruptive Storage Migration is specified for the copy source or copy destination and starting the copy is performed.
In this case, try again after the data migration with Non-disruptive Storage Migration is completed.
Explanation
The copy session cannot be set under the current status of the logical volume.
System Administrator Corrective Action
Check the specified logical volume configuration (status).
Explanation
The copy source logical volume contains invalid data.
System Administrator Corrective Action
Check the data contents of the specified logical volume.
Explanation
An encryption status does not match between the source logical volume and the destination logical volume.
System Administrator Corrective Action
Check the specified logical volumes configuration (encryption settings).
Explanation
The resource domain number does not match between the copy source logical volume and the copy destination logical volume.
System Administrator Corrective Action
Check the specified logical volumes configuration (domain number).
Explanation
The specified logical volume cannot be used.
System Administrator Corrective Action
Do not use the specified logical volume.
Explanation
A disk failure occurred while in SUSPEND state. The session status changed to error state.
System Administrator Corrective Action
Check the specified logical volume configuration (accessible or not).
Explanation
The parameter error occurred.
System Administrator Corrective Action
In the system configuration is not supported by the ETERNUS Disk storage system, the Advanced Copy may be executed. Refer to the following sections in the Overview to check the system configuration for the ETERNUS Disk storage system.
Product in Use | Referenced Section |
|---|---|
Express | "System Configuration of Express" in "Overview of Express" |
AdvancedCopy Manager | "Agent-less Operating Model" in "Overview of AdvancedCopy Manager" |
Explanation
The copy source is a larger logical volume than the copy destination logical volume for the full copy operation.
System Administrator Corrective Action
Check the specified logical volume configuration (size).
Explanation
With respect to the session where the reverse or mode change terminates abnormally due to a pathway fault between storage systems, thus causing a failure between copy source and copy destination ETERNUS Disk storage systems, copy was restarted.
System Administrator Corrective Action
After recovering the pathway between storage systems, perform the following steps:
Execute the "acec query" command to check that the copy session direction is the same as before this operation was performed. If the direction is different, execute the "acec reverse" command to make the direction the same as before performing this operation.
Re-execute the "acec resume" command.
Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the commands.
Explanation
The copy session conflicts with an existing RAID Migration session.
System Administrator Corrective Action
Check the status of the RAID Migration operation.
Explanation
The copy source logical volume scope overlaps with the copy destination logical volume set of an existing copy session.
System Administrator Corrective Action
Check the existing session of the specified logical volumes.
A copy operation may have been executed for a logical volume in which a copy session not supported by AdvancedCopy Manager exists. In this case, check the copy state using ETERNUS Web GUI to review the specification of the logical volume in the copy source and copy destination. After that, try again.
Explanation
The logical volume specified for the copy destination is currently being used as a copy source logical volume for another process.
System Administrator Corrective Action
Check the operational status of the specified copy destination logical volume.
A copy operation may have been executed for a logical volume in which a copy session not supported by AdvancedCopy Manager exists. In this case, check the copy state using ETERNUS Web GUI to review the specification of the logical volume in the copy source and copy destination. After that, try again.
If data is being migrated by Online Storage Migration, a copy start operation may have been executed by specifying a volume that is currently performing a data migration for the copy destination volume. In this case, after a data migration using Online Storage Migration, re-execute the operation.
Explanation
A copy operation was executed with an unsupported cascade copy configuration.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
For details about cascade copy, check the manual of the ETERNUS Disk storage system in use.
Explanation
The restore copy session is already being restored.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
The maximum cascade copy linkage number has been exceeded.
System Administrator Corrective Action
Check the logical volumes used in the cascade copy.
Explanation
The restore copy session status became ErrorSuspend.
System Administrator Corrective Action
Check the error status for the existing session of the specified logical volume.
Explanation
The multiple copy sessions in REC Consistency mode are performed in a single cabinet.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
The specified operation cannot be executed.
System Administrator Corrective Action
Check the status of the session or the specified parameter.
Explanation
The copy source logical volume or the copy destination logical volume is in RAID close state.
System Administrator Corrective Action
Check the specified logical volume configuration (status).
Explanation
The copy destination logical volume is write-protected.
System Administrator Corrective Action
Check the specified logical volume configuration (volume protection status).
Explanation
The REC Buffer status is invalid.
System Administrator Corrective Action
Check the status of the specified REC Buffer and the status of the specified copy session.
Explanation
Untransferred REC Buffer has been detected. Copy session cannot be reversed.
System Administrator Corrective Action
Check the status of the specified REC Buffer.
Explanation
The session has already been reversed. It cannot be reversed.
System Administrator Corrective Action
Check the status of the specified copy session.
Explanation
The maximum number of copy sessions for this storage device has been exceeded.
System Administrator Corrective Action
Check the current copy sessions for the storage device.
Explanation
The maximum number of copy sessions for the source logical volume has been exceeded.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
Multiple copy sessions cannot be executed for a copy destination logical volume.
System Administrator Corrective Action
Check the existing sessions of the specified copy destination volume.
If your situation corresponds to the following case, specify a volume that is not being used by another copy process for the destination logical volume, and re-execute the operation:
A copy operation was executed by specifying a volume that is being used as another copy destination for the copy destination logical volume.
Explanation
The maximum number of SnapOPC+ generations for the copy source logical volume has been exceeded.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
The copy source logical volume for the monitor session overlaps with the copy source logical volume for other monitor session.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
New session and existing sessions are not specified correctly.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
The copy destination for the specified session overlaps with the cascade copy destination set.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
The specified copy reverse setting is invalid.
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
The Snap Data Volume is currently being formatted.
System Administrator Corrective Action
Check the specified logical volume configuration (status).
Explanation
A session with the Snap Data Volume as the copy destination already exists,
System Administrator Corrective Action
Check the existing session of the specified logical volume.
Explanation
The copy table is not set.
System Administrator Corrective Action
After setting the copy table using ETERNUS Web GUI, try again.
Explanation
The copy table size is insufficient.
System Administrator Corrective Action
After reviewing the copy table size, try again.
Explanation
The REC Buffer status is not "Active".
System Administrator Corrective Action
Check the status of the specified REC Buffer.
Explanation
An incompatibility was detected between the copy source and copy destination connection and the send-receive connection from the REC Buffer after the copy process was resumed.
System Administrator Corrective Action
Check the status of the specified REC Buffer. Or, check the parameters for the specified session.
Explanation
The REC Buffer is currently being used.
System Administrator Corrective Action
Check the status of the specified REC Buffer.
Explanation
An incompatibility was detected between the copy source and copy destination connection and the send-receive connection from the REC Buffer after the copy direction was reversed.
System Administrator Corrective Action
Check the status of the specified REC Buffer.
Explanation
The copy could not proceed because the specified logical volume motor is OFF.
System Administrator Corrective Action
Check the specified logical volume configuration (Eco-mode setting).
Explanation
The specified Box ID cannot be found in the configuration information.
System Administrator Corrective Action
Check the configuration information (path information) and the specified parameter (Box ID).
Explanation
The copy session was deleted from the local storage cabinet, but the session could not be deleted from the remote storage cabinet because of a problem with the path status.
System Administrator Corrective Action
Check the status of the specified session and the path information.
Explanation
The command cannot be executed because a controller firmware is currently being loaded.
System Administrator Corrective Action
Check the status of both the local storage cabinet and the remote storage cabinet,
Explanation
The copy table resolution does not match between the copy source cabinet and the destination cabinet.
System Administrator Corrective Action
Check the storage device configuration (bitmap ratio and resolution of the copy table).
Explanation
On the Advanced Copy function without SnapOPC+, the Snap Data Volume is specified for the copy destination logical volume.
System Administrator Corrective Action
Check the specified parameter and the specified logical volume configuration (LU type).
Explanation
The specification for Snap Data Volume is invalid.
System Administrator Corrective Action
The following cases are assumed. After reviewing the specification for the logical volume, try again.
The copy source logical volume specified when starting a copy is Snap Data Volume.
Explanation
The OLU is specified for the copy destination of the SnapOPC+.
System Administrator Corrective Action
Check the specified parameter and the specified logical volume configuration (LU type).
Explanation
The operation must be retried.
System Administrator Corrective Action
Try again.
Explanation
The storage device is in NotReady state, or an error occurred in the firmware.
System Administrator Corrective Action
Check the storage device status, or .contact Fujitsu Technical Support.
Explanation
The RAID Migration could not be performed because a Bind-in-Cache operation was in progress on the specified logical volume.
System Administrator Corrective Action
Check the specified logical volume configuration (status).
Explanation
The Concurrent OPC function is unable to start due to the following reason:
When adding a new SnapOPC+ generation, the session phase of the previous generation is in a session definition complete/copy not performed state (Readying).
System Administrator Corrective Action
After checking the SnapOPC+ session status of the previous generation, try again.
Explanation
A restoration copy cannot be performed using the Concurrent OPC function.
System Administrator Corrective Action
Review the target copy session for which the Concurrent OPC function is to be used.
Explanation
The restoration copy failed due to one of the following reasons:
The target session phase is in a session definition complete/copy not performed state (Readying).
The target session is a SnapOPC+ session and the latest generation phase is in a session definition complete/copy not performed state (Readying).
System Administrator Corrective Action
Check the status of the target session for restoration copy.
Explanation
An XCOPY session already exists for the specified logical volume. Any of the following situations may be a possibility:
The session that configures a cascade with an existing XCOPY session is started.
The session which the copy destination duplicates with an existing XCOPY session is started.
The session which is a restore copy session (with copy source and copy destination reversed) for an existing XCOPY session is started.
System Administrator Corrective Action
After confirming that the specified logical volume XCOPY session is complete with Web Console or the "accopy query" command, try again.
If the above action fails to eliminate the cause of the error, refer to "Use in Combination with XCOPY (Extended Copy)" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
Explanation
The copy failed due to one of the following reasons:
An overwrite operation was performed with the Concurrent OPC function for an OPC session in which the phase is in a copying state (Copying).
An overwrite operation was performed with the OPC function for an OPC session in which the phase is in a session definition complete/copy not performed state (Readying).
Restore OPC was executed for a logical volume of a copy pair where a SnapOPC+ session that was being stopped exists.
SnapOPC+ was started to execute a cascade copy for the copy destination volume of the SnapOPC+ session that was being stopped.
System Administrator Corrective Action
Re-specify the copy source volume and the copy destination volume, and try again.
Explanation
The Concurrent OPC function is unable to start due to the following reason:
When performing a QuickOPC differential copy, a restoration copy is in operation for the target session.
System Administrator Corrective Action
After the restoration copy is complete, try again.
Explanation
The connected storage system does not support copying via a LAN.
System Administrator Corrective Action
After checking whether an appropriate storage system is specified, try again.
Explanation
Not executable due to ETERNUS Disk storage system resource shortage.
System Administrator Corrective Action
After securing sufficient resource of the ETERNUS Disk storage system, try again.
Explanation
The copy function that is executed for the copy destination ETERNUS Disk storage system is not supported by the copy source ETERNUS Disk storage system.
System Administrator Corrective Action
Check the firmware version of the copy source ETERNUS Disk storage system.
If you cannot check the firmware version, contact Fujitsu Technical Support.
Explanation
An error occurs for the operation of the Copy command via LAN.
Parameters
detail : Detail error code
The detail is one of the following strings.
Detail Error Code Displayed in detail | Error Cause |
|---|---|
0x00005372 | Another Advanced Copy may be using the logical volume of the copy source or copy destination. |
0x00005400, | When Concurrent OPC is performed from a copy source logical volume to a copy destination logical volume, the Concurrent OPC operation is concurrently done to the same copy source and destination logical volumes. |
0x00005402 | Transfer mode used for all the RA ports making up a REC path is inactive. |
System Administrator Corrective Action
The action required depends on the detail, as described below.
Detail Error Code Displayed in detail | Action Plan |
|---|---|
0x00005372 | Check that the logical volume of the copy source or copy destination is not used by another Advanced Copy, and try again. |
0x00005400, | After Concurrent OPC has completed, try again. |
0x00005402 | Review the RA port settings or use any active transfer mode for the RA ports to try again. |
If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
An invalid volume is specified in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
The following cases are assumed.
The specified logical volume does not exist.
The encryption settings of the copy source logical volume do not agree with those of the copy destination logical volume.
The specified logical volume cannot be copied due to a disk failure.
After checking the specification for copy source logical volume and copy destination logical volume or remove the cause of the error, try again.
Explanation
A parameter error occurs in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
The following cases are assumed.
The physical information for the specified volume does not agree with the information in the ETERNUS disk storage system.
The specified copy session is in REC reverse processing.
The size of the copy source volume is larger than that of the copy destination volume.
After checking the specification for the copy source logical volume and the copy destination logical volume, try again.
Explanation
The specified copy range overlaps with the copy range for an existing copy session in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
Check the specification for the copy source logical volume and the copy destination logical volume.
After checking that the copy range is not overlapped with the existing copy session, try again.
Explanation
The target copy session or the target volume in the communication destination ETERNUS Disk storage system is in error state.
System Administrator Corrective Action
After checking the status of the target copy session or volume and remove the cause of the error, try again.
Explanation
The number of copy sessions that can be performed in the communication destination ETERNUS Disk storage system exceeds the maximum value.
System Administrator Corrective Action
After deleting unnecessary copy sessions, try again.
Explanation
The specified copy destination volume in the communication destination ETERNUS Disk storage system is already specified for another copy session.
System Administrator Corrective Action
After checking the specification of the copy destination volume, try again.
Explanation
An error for the copy table setting or the REC buffer status occurred in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
Check that the copy table size is set correctly.
If the REC buffer status is abnormal, after removing the cause of the error, try again.
Explanation
The Snap Data Volume in the communication destination ETERNUS Disk storage system is specified as the copy destination.
System Administrator Corrective Action
After checking the specification of the copy destination logical volume, try again.
Explanation
A communication error between cabinets occurred in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
After removing the cause of the communication error between cabinets, try again.
Explanation
An unsupported command is issued in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
The target copy session is already set in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
The processing was performed toward the copy pair in which the copy session exists.
Check the copy session status and if you re-execute the operation, do it with no session existing.
Explanation
The target copy session is already deleted from the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
The processing was performed toward the copy pair in which the copy session does not exist.
Check the copy session status.
Explanation
The target copy session is already suspended in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
The suspend operation was performed toward the suspended copy pair.
Check the copy session status.
Explanation
The target copy session is already in Active state in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
Check the execution status of the copy session.
After checking the specification for the copy source logical volume and the copy destination logical volume, try again.
Explanation
No copy license is registered in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
Check the registration status of the copy license.
Explanation
The specified ETERNUS Disk storage system information does not exist in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or AdvancedCopy Manager Operation Guide for Copy Control Module) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
A copy path error is detected when deleting the copy session. The target copy session for deletion might still exist in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
Check the execution status of the copy session for each ETERNUS Disk storage system.
If the copy session remains either of the storage system, after deleting the relevant copy session, try again.
Explanation
The firmware is being updated for the communication destination ETERNUS Disk storage system. The specified operation cannot be performed.
System Administrator Corrective Action
After waiting until the firmware update is complete, try again.
Explanation
The copy resolution setting does not correspond for the copy source and copy destination ETERNUS Disk storage system.
System Administrator Corrective Action
After corresponding the copy resolution setting for the copy source and copy destination ETERNUS Disk storage systems, try again.
Explanation
An error that requires retrying occurred in the communication destination ETERNUS Disk storage system.
System Administrator Corrective Action
The configuration settings of the ETERNUS Disk storage system may possibly be concurrently performed.
After checking that the configuration settings are not performed, try again.
Explanation
The status of the communication destination ETERNUS Disk storage system is invalid.
System Administrator Corrective Action
Check the ETERNUS Disk storage system status.
After removing the cause of the status being invalid (NotReady), try again.
Explanation
An event that requires retrying occurred.
System Administrator Corrective Action
Check the execution status of the specified copy session.
If the execution status is not the status in which the processing was performed, try again.
If the execution status is the status in which the processing was performed, Advanced Copy can continue to be performed.
Explanation
The CM in the ETERNUS Disk storage system is disabled and the copy session control failed.
System Administrator Corrective Action
After removing the cause bringing about the degeneracy of CM, try again.
Explanation
Due to the remaining inconsistency caused by abnormal end of reverse or change of the Transfer mode, the copy session failed to resume.
System Administrator Corrective Action
The inconsistency caused by abnormal end of Reverse or Transfer mode change can be resolved by recovering the communication paths between ETERNUS Disk storage systems. Try again after communication path recovery.
If this error should still occur after retry, contact Fujitsu Technical Support.
Explanation
The number of concurrent connections to the ETERNUS Disk storage system has reached the upper limit.
System Administrator Corrective Action
After disconnecting unnecessary connections to the ETERNUS Disk storage system, try again.
Explanation
The status of the specified cascade copy source session is not stopped when Concurrent OPC is performed.
System Administrator Corrective Action
After checking the cascade copy source session status, try again.
If the above action fails to eliminate the cause of the error, refer to "Notes on Combining Cascade Copy and Concurrent OPC in Operation" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
Explanation
Any of the following situations may be a possibility:
When the concurrent suspend is performed for REC and the path information for copy destination ETERNUS Disk storage system is registered, the copy sources of the specified session are in multiple ETERNUS Disk storage systems.
The REC that turns the concurrent suspend copy source into the cascade copy source extends multiple boxes.
System Administrator Corrective Action
After checking the target logical volume, try again.
Explanation
The cascade copy sources of the specified session are in multiple ETERNUS Disk storage systems when Concurrent OPC is performed.
System Administrator Corrective Action
Use appropriate target logical volumes for the Concurrent OPC or cascade sessions, and try again.
If the above action fails to eliminate the cause of the error, refer to "Notes on Combining Cascade Copy and Concurrent OPC in Operation" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
Explanation
The specified cascade session is not REC (Consistency or Synchronous) when Concurrent OPC is performed.
System Administrator Corrective Action
Use appropriate target logical volumes for the Concurrent OPC or cascade sessions, and try again.
If the above action fails to eliminate the cause of the error, refer to "Notes on Combining Cascade Copy and Concurrent OPC in Operation" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
Explanation
An ODX session has already been performed for the specified logical volume. Any of the following situations may be a possibility:
The session that configures a cascade with an existing ODX session is started.
An OPC restoration process is performed for a session that configures multiple copies with an existing ODX session.
Reverse is performed for a session that configures multiple copies with an existing ODX session.
System Administrator Corrective Action
After confirming that the specified logical volume ODX session is complete with Web Console or the "accopy query" command, try again.
If the above action fails to eliminate the cause of the error, refer to "Use in Combination with ODX (Offloaded Data Transfer)" in the AdvancedCopy Manager Operation Guide for Copy Control Module.
Explanation
The copy session to be cascade-copied is running on the specified copy destination volume.
System Administrator Corrective Action
The following cases are assumed. Take corrective action that is described below for the corresponding case:
A start or a stop was attempted for the cascade source OPC or QuickOPC while a cascade copy session was running for a copy destination volume.
In this case, the cascade source session is not operable until a physical copy of the cascade source session and the cascade destination session is completed. After waiting for the physical copy to finish or after stopping the session of the cascade destination, re-execute the operation.
A start or a stop was attempted for the cascade source SnapOPC while a cascade copy session was running for a copy destination volume.
In this case, after stopping the session of the cascade destination, re-execute the operation.
A stop was attempted for the cascade source SnapOPC+ session while a SnapOPC+ of the cascade copy was running for a copy destination volume.
In this case, after stopping the SnapOPC+ session of the cascade destination, re-execute the operation.
For details about cascade copy, check the manual of the ETERNUS Disk storage system in use.
Explanation
This operation is not executable for the NAS resource.
The NAS system volume was specified for the copy source or copy destination to start copy.
System Administrator Corrective Action
After reviewing the logical volume specified for the copy source or copy destination, try again.
Explanation
This operation is not executable for the NAS resource in use.
The NAS volume was specified for the copy destination to start copy.
The mounted NAS backup volume was specified for the copy destination to start copy.
System Administrator Corrective Action
After reviewing the logical volume specified for the copy destination, try again.
When specifying the NAS backup volume for the copy destination, after unmounting it, try again.
Explanation
The operation of which the access volume is TFOV cannot be executed. Any of the following situations may be a possibility:
The access volume setting by specifying TFOV has been executed.
A logical volume having been used as access volume was set as TFOV.
System Administrator Corrective Action
When setting the access volume, specify a volume that is not a TFOV and try again.
For other operations, it is possible that a logical volume used as an access volume has been set as a TFOV. After changing the access volume to a volume that is not a TFOV, re-execute the operation. Refer to "Changing Registered Information for ETERNUS Disk Storage System" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on changing the access volume.
Explanation
A copy operation cannot be executed because the operation is not supported by the Storage Cluster function. Any of the following situations may be a possibility:
In the copy source and copy destination, a TFOV in the ETERNUS Disk storage system with a firmware version that does not support the Storage Cluster Continuous Copy function was specified.
When starting REC copy, a TFOV was specified in the copy source or copy destination.
QuickOPC or EC was executed by specifying a non-TFOV for the copy source and a TFOV that is in an ETERNUS Disk storage system with an "Active" TFO status was specified for the copy destination.
A non-TFOV was specified for the copy source, and a TFOV that is in an ETERNUS Disk storage system with a "Standby" TFO status was specified for the copy destination.
A copy source or copy destination was specified with a TFOV that was not synchronized between the Primary Storage and the Secondary Storage, and a copy operation other than Stop was executed.
A copy source or copy destination was specified with a TFOV that was not synchronized between the Primary Storage and the Secondary Storage, and the -force option was not specified when stopping QuickOPC copy.
The command was executed during a failover or a failback.
A copy operation that was using the Storage Cluster Continuous Copy function was executed while the bitmap ratio of the copy table sizes for the Primary Storage and the Secondary Storage was in a state that did not match.
System Administrator Corrective Action
After checking whether the specified volume is correct, try again.
If the command was executed during a failover or a failback, upon completion of the failover or the failback, re-execute the command.
After synchronizing the TFOV that is not synchronized between the Primary Storage and the Secondary Storage, re-execute the operation.
If the firmware version of the ETERNUS Disk storage system that is in use does not support the Storage Cluster Continuous Copy function, after applying a firmware version that supports the Storage Cluster Continuous Copy function, re-execute the operation.
When using the Storage Cluster Continuous Copy function, check the bitmap ratio of the copy table sizes for the Primary Storage and the Secondary Storage. If the copy table size varies per storage device, after matching the copy table sizes for both the storage devices, re-execute the command.
Explanation
The copy protection cannot be set for a TFOV.
System Administrator Corrective Action
Specify a volume other than a TFOV, and try again.
Explanation
The cascade copy that includes a TFOV already has an existing copy session for the specified logical volume. Any of the following situations may be a possibility:
When executing copy with a TFOV as the copy source, the copy destination volume is the source volume of a copy session.
When executing copy with a TFOV as the copy destination, the copy source volume is a destination volume of a copy session.
When executing copy from a volume that is not a TFOV to another one that is also not TFOV, the copy source volume is the destination volume for a copy session from a TFOV.
When executing copy from a volume that is not a TFOV to another one that is also not TFOV, the copy destination volume is the source volume for a copy session to a TFOV.
When using the Storage Cluster Continuous Copy function, one of the following causes is a possibility:
A Standby-side Continuous Copy session that cannot synchronize with an Active-side Continuous Copy session exists.
A Standby-side Continuous Copy session exists when an Active-side Continuous Copy session does not exist.
System Administrator Corrective Action
Check the specified logical volume and the TFOV session, and re-execute after the session has stopped.
Refer to "Cascade Copies with TFOV" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the cascade copy from TFOV to non-TFOV.
Refer to "Cascade Copy" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the cascade copy from TFOV to TFOV by using the Storage Cluster Continuous Copy function.
If one of the following causes is a possibility, forcibly stop the copy by using the command or Web Console, and re-execute the operation:
A Standby-side Continuous Copy session that cannot synchronize with an Active-side Continuous Copy session exists.
A Standby-side Continuous Copy session exists when an Active-side Continuous Copy session does not exist.
When dealing with the command, specify the storage device where the TFO status is "Standby" to the -a option of the "accopy fcancel" command, and execute the command. Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the command.
When dealing with Web Console, refer to "Display/Forcible Suspend/Forcible Cancel Copy Session" in the Web Console Guide.
Explanation
The copy source volume and the copy destination volume of the specified copy pair do not belong to the same TFO group. Or a copy pair with a different TFO group is included in the specified copy group.
System Administrator Corrective Action
The logical volume of either the Primary Storage copy pair or the Secondary Storage copy pair that is registered in the copy group has been changed. Review the Storage Cluster configuration. Or delete the copy pair and add the correct copy pair by using the command or Web Console, and re-execute the command.
When dealing with the command
Delete the copy pair with the "acpair remove" command and after adding the correct copy pair with the "acpair add" command, re-execute the command.
When dealing with Web Console
Refer to "Add/Display/Delete Copy Pair" in the Web Console Guide, delete the copy pair, add the correct copy pair, and re-execute the operation.
If you still have a problem, refer to "Collecting Troubleshooting Information" in the AdvancedCopy Manager Operation Guide for Copy Control Module to collect the information required for troubleshooting and contact Fujitsu Technical Support.
Explanation
A copy operation cannot be executed because the volume such as the system control volume in the ETERNUS Disk storage system, that cannot be copied, is specified as the copy source or copy destination.
System Administrator Corrective Action
After reviewing the logical volume specified as the copy source or copy destination, re-execute the operation.
Explanation
An unsupported operation was specified.
System Administrator Corrective Action
Any of the following operation/specification errors are a likely cause:
An unsupported volume type was specified.
A copy pair of an unsupported configuration was specified.
A copy pair of an unsupported copy status was specified.
Make sure that the performed operation and the operation object are correct.
