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ETERNUS SF Express V16.9A / Storage Cruiser V16.9A / AdvancedCopy Manager V16.9A Messages
FUJITSU Storage

Chapter 16 Messages of Ssmgr Prefix

ssmgr1000

Unexpected error has occurred.

Explanation

An unexpected exception occurred.

System Response

The command terminates abnormally.

System Administrator Corrective Action

This event occurs if "127.0.0.1 localhost" is not defined in the /etc/hosts file of the Management Server. After adding the definition, restart the Management Server.

If the above environment setup is normal, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1052

The specified device management name is already registered. Please specify another name.

Explanation

The specified device management name is already registered.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Specify another name. If another name cannot be specified, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1053

The device management name registration to a database went wrong.

Explanation

An attempt to register the device management name with the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1054

Although device was detected and the normal end of the device addition was carried out, the device management name registration to a database went wrong.

Explanation

A device was detected, and the device registration ended normally. However, an attempt to register the device management name with the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

After deleting the detected device, re-execute the device detection process.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1055

Although the normal end of the device addition was carried out, the device management name registration to a database went wrong.

Explanation

Device registration ended normally, but an attempt to register the device management name with the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

After deleting the registered device, re-execute both the device detection process and the device registration process.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1056

Although the normal end of the device creation was carried out, the device management name registration to a database went wrong.

Explanation

Device creation ended normally, but an attempt to register the device management name with the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

After deleting the created device, re-execute the device creation process.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1057

Although the normal end of the device deletion was performed, the device management name deletion from a database went wrong.

Explanation

Device deletion ended normally, but an attempt to delete the device management name from the database failed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1060

Unexpected error has occurred.

Explanation

An unexpected exception occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1061

There is a mistake in the specified parameter. (code=detail)

Explanation

The parameter used in the program is incorrect.

Parameters

detail : Detailed information for cause analysis

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1062

Unsupported device is required. (code=detail)

Explanation

An operation for a device whose device type, device model, or firmware version is not supported was specified.

Parameters

detail : Detailed information for decision analysis

System Response

The system terminates processing.

System Administrator Corrective Action

Verify the model type, device name, and firmware version number of the specified device.

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1063

Unable to instantiate the service for the device. (code=detail)

Explanation

Initialization of internal information during the operation for the specified device failed.

Parameters

detail : Detailed information for cause analysis of the initialization failure

System Response

The system terminates processing.

System Administrator Corrective Action

Verify the model type, device name, and firmware version number of the specified device.

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr1064

Unable to initialize the service for the device because of illegal access. (code=detail)

Explanation

Initialization of internal information during the operation for the specified device failed due to an illegal access.

Parameters

detail : Detailed information for cause analysis of the initialization failure

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3000

Unexpected error has occurred.

Explanation

An unexpected exception occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3001

Fail connecting to server node

Explanation

An attempt to establish a connection with the server node failed.

System Response

The system terminates processing.

System Administrator Corrective Action

There may be no communication path to the remote server node. Check the network settings.

The Agent may not be active on the remote server node. Check the Agent operating status.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3002

Fail communicating with server node.

Explanation

An error occurred during communication with the server node.

System Response

The system terminates processing.

System Administrator Corrective Action

An error may have occurred on the remote server node network. Check the connection with the server node.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3003

Timeout.

Explanation

A time-out occurred.

System Response

The system terminates processing.

System Administrator Corrective Action

An error may have occurred on the remote server node or network. Check the connection with the server node.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3004

Failed on server node information retrieving.

Explanation

Configuration information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

An error may have occurred on the network. Check the connection with the server node.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3005

Failed on analyzing structure information.

Explanation

Unexpected data was detected in the configuration information.

The versions of the Agent and Manager are probably different.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3006

Fatal error is occurred on analyzing structure information.

Explanation

A fatal error occurred during analysis of configuration information.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3007

Failed at Sub Parser loading. moduleName

Explanation

Data that includes information that could not be analyzed by the Manager was obtained.

The versions of the Agent and Manager are probably different.

Parameters

moduleName : Module name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3008

Illegal configuration is detected. key value

Explanation

Invalid value value was set in setting item key.

Parameters

key : Setting item
value : Invalid value

System Response

The system terminates processing.

System Administrator Corrective Action

Correct the applicable setting in the setting file.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3009

Server node hostName is not found.

Explanation

A server node having name hostName could not be found.

Parameters

hostName : Server node name

System Response

The system terminates processing.

System Administrator Corrective Action

Server node name resolution failed. Check the DNS settings and so on.

ssmgr3011

New device(s) was/were detected and registered. However, a part of virtual machine was not registered.

Explanation

New devices were detected and registered them. However, any of virtual machines was not registered.

System Response

Terminated normally.

System Administrator Corrective Action

Check if the virtual machine status is faulty, delete the VM host, and re-register it.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3012

New virtual machine was detected and registered.

Explanation

New virtual machine was detected and registered it.

System Response

Terminated normally.

System Administrator Corrective Action

No action is required.

ssmgr3013

New virtual machine was detected and registered. However, a part of virtual machine was not registered.

Explanation

New virtual machines were detected and registered them. However, any of virtual machines was not registered.

System Response

Terminated normally.

System Administrator Corrective Action

Check if the virtual machine status is faulty.

When it is normal state, re-execute Register virtual machines.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3014

New virtual machine was not detected.

Explanation

New virtual machine could not be detected.

System Response

Terminated normally.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check whether the VM host status is "normal".

    If it is the warning state, check whether the status of VM host or network is normally or not.
    Otherwise, the account information that has been set up for the device may not match the account information for the device that is managed by this software. With Web Console, after changing the account information managed by this software, re-execute the operation.

  • Check whether the new virtual machine is added.

ssmgr3015

Username or password is incorrect for VM host. VM host: sysName:ipAddress

Explanation

Failed to login to VM host because username or password is incorrect.

Parameters

sysName : Hostname of VM host that login is rejected
ipAddress : IP address of VM host that login is rejected

System Response

The system terminates processing.

System Administrator Corrective Action

If this message is displayed by registering VM host, after entering the correct username and password, re-register the VM shot.

If this message is displayed for the registered VM host, set the correct username and password by using Web Console.

ssmgr3016

The VM host is not supported. VM host: ipAddress

Explanation

The specified VM host is not supported.

Parameters

ipAddress : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

Only VMware vSphere of the versions that are supported by this product can be registered by using VMware ESX option. Refer to "Supported Devices" in the Installation and Setup Guide for information on the supported versions.

When the server is registered by using VMware ESX option, the Virtual Center cannot be specified. Specify the VM host.

ssmgr3017

Network error occurred in communication with VM host. VM host: ipAddress

Explanation

Failed to communicate with the specified VM host.

Parameters

ipAddress : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the network connection between the Manager and VM host for problems.
Check whether the VM host is running normally.
Check that the specified IP address is an IP address of VM host.

If there is no problem, re-execute the same operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3021

Username or password is incorrect for device.

Explanation

Failed to login to device because username or password is incorrect.

System Response

The system terminates processing.

If the access path deletion option has been specified when deleting a device, the device has been deleted properly but the access path deletion processing has been interrupted.

System Administrator Corrective Action

  • If this message is displayed for a device to be registered

    Re-execute the operation, and enter the correct username and password.

    If this message is output again even after entering the correct user name and password, it is possible that because the number of SSH communication sessions toward the storage device has reached the upper limit, authentication failed. After disconnecting other SSH communication, re-execute the operation.

  • If this message is displayed for an already registered device

    Set the correct username and password to the target device by using Web Console.

    Even if the correct user name and password was set, it is possible that because the number of SSH communication sessions toward the storage device has reached the upper limit, authentication failed. After disconnecting other SSH communication, re-execute the operation.

Specify Software role account for the following storage devices:

  • ETERNUS DX series (excluding the ETERNUS DX60 S2)

  • ETERNUS AF All-Flash Arrays

  • ETERNUS DX200F

ssmgr3022

Another user has logged in to device. Logout and run function again. The target device: deviceName:ipAddress

Explanation

The Manager could not login to the device because another user has already logged into the device.

Parameters

deviceName : Device name that is set for the device to which login failed.
ipAddress : IP address of the device to which login failed.

System Response

The system terminates processing.

  • When using Storage Cruiser

    If the access path deletion option has been specified when deleting a device, the device has been deleted properly but the access path deletion processing has been interrupted.

System Administrator Corrective Action

After logging out the process logged into the target device, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3100

The number of connections to the device ({0}) has reached the maximum limit.

Explanation

The number of connections to the device has reached the maximum limit due to other operation being concurrently performed.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

On completion of that other operation being concurrently performed, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3101

The specified device ({0}) cannot be operated.

Explanation

The specified device ({0}) cannot be operated.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

After waiting for a while, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3200

Failed to start disks in the RAID group. The specified storage device: {0}

Explanation

Starting of disks in the RAID group in the specified storage device failed.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3201

Failed to stop disks in the RAID group. The specified storage device: {0}

Explanation

Stopping of disks in the RAID group in the specified storage device failed.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3202

Failed to obtain the disk status of the RAID group. The specified storage device: {0}

Explanation

Obtaining of the disk status of the RAID group in the specified storage device failed.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3203

Failed to start disks in the storage device ({0}) connected with server ({1}).

Explanation

The disk revolution in the storage device connected with the specified server could not be started.

Parameters

{0} : IP address of the storage device
{1} : IP address of the server

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3204

Failed to stop disks in the storage device ({0}) connected with server ({1}).

Explanation

The disk revolution in the storage device connected with the specified server could not be stopped.

Parameters

{0} : IP address of the storage device
{1} : IP address of the server

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3205

Failed to obtain the information of the disk used from server ({0}).

Explanation

An error occurred in the information acquisition for the disk that is used from the specified server.

Parameters

{0} : IP address of the server

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3206

Failed to setting for the raidgroup Eco-mode information ({0}).

Explanation

The RAID group Eco-mode setting failed.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3207

Failed to set or obtain the information for the storage device ({0}).

Explanation

Collection or setting of Eco-mode information for the storage device failed.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3210

The specified device ({0}) is not a storage device, or is not registered in this software, or does not support the Eco-mode operation.

Explanation

The specified device is not a storage device, or it is not registered as the managed device in this software.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

The device of the specified IP address may be not a storage device. Check the device type of the specified IP address. If a device of the specified IP address is a server node, specify the -server option at the same time.

If the storage device is not registered as the managed device, register it by using this software.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3211

The operation cannot be executed, because the fatal inconsistent data was detected in the database of this software.

Explanation

The fatal inconsistent data was detected in the database of this software.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3212

Failed to set or obtain the information for the storage device. Error code={0}, detail message={1}

or

It failed in the setting or the information acquisition of the storage device. code={0} {1}

Explanation

An error occurred in the setting for the storage device or the information acquisition for it.

Parameters

{0} : Error code
{1} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

  • If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

  • If the error code is 31

    The account information that has been set up for the device does not match the account information for the device that is managed by this software. With Web Console, after changing the account information managed by this software, re-execute the operation.

  • If the error code is 40

    The specified storage device has been locked by another operation. If ETERNUS Web GUI is open, log out and re-execute the operation. If the settings for the storage device are in the process of being changed using Storage Cruiser (for example, if access paths are being set up, or access paths are being inherited), after the operation has completed, re-execute the operation.

  • If the error code is 50

    The target storage device may not support the Eco-mode operation. Check that its storage device is a supported device by referring to [System Administrator Corrective Action] in the ssmgr3210 message.

  • If the error code is 51

    The firmware of the target storage device may not support the Eco-mode operation. Check that its firmware is a supported firmware by referring to [System Administrator Corrective Action] in the ssmgr3210 message.

  • If the error code is 60 or 70

    Check the device status and network environment for errors, and re-execute the operation.

  • If the error code is other

    Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3213

The disk rotation in the specified RAID group ({0}) cannot be started.

Explanation

The disk rotation of the specified RAID group could not be started. Any of the following situations may be a possibility:

  • Eco-mode of the target storage device is set to OFF.

  • Eco-mode schedule of the target RAID group is not "External".

  • Eco-mode of the target RAID group is set to OFF.

  • Eco-mode of the target RAID group is "-" (hyphen).

  • The volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation, and the disk control for the related RAID groups cannot be done.

Parameters

{0} : RAID group number. (Two or more RAID groups are separated by comma)

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

Check the Eco-mode status. If the status is one the values below, change its setting and re-execute the operation.

  • If the "Current Eco-mode setting" is OFF

    Set the Eco-mode of the target storage device to ON.

  • If the "Schedule(No-Name)" of the target RAID group is not "External"

    If you would like to control the Eco-mode schedule by using this software, set the Eco-mode of the target RAID group to ON.
    When the "Eco-mode" is already ON, it has been set by ETERNUS Web GUI and is not set by this software. If you would like to control the Eco-mode schedule in this software, set the Eco-mode of the target RAID group to ON by using this software.

  • If the "Eco-mode" of the target RAID group is OFF

    After setting the Eco-mode of the target RAID group to ON or ON (power off), re-execute the operation.

  • If the "Eco-mode" of the target RAID group is "-" (hyphen)

    The Eco-mode setting cannot be done, because the target RAID group fits the following any conditions.

    • The RAID group for which the system disk is included

    • The RAID group for which it is set in the NAS area

    • The RAID group for which the mainframe volumes, MVV volumes or MVV Concatenation volumes are registered

    • The RAID group for which no volumes are registered

    • The RAID group for which it is configured with SSD

  • If the volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation

    Check the followings:

    • When the Eco-mode schedule of the related RAID groups is not "External", the disk rotation cannot be started. Set the Eco-mode schedule of all the related RAID groups to "External".

    • When the Eco-mode of the related RAID groups is set to OFF, the disk rotation cannot be started. After setting the Eco-mode of all the related RAID groups to ON or ON (power off), re-execute the operation.

    • When the Eco-mode of the related RAID groups is "-" (hyphen), the disk rotation cannot be started. When the volumes are concatenated with the RAID group for which the Eco-mode cannot be set, the disk rotation cannot be started.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3214

The disk rotation in the specified RAID group ({0}) cannot be stopped.

Explanation

The disk rotation of the specified RAID group could not be stopped. Any of the following situations may be a possibility:

  • Eco-mode of the target storage device is set to OFF.

  • Eco-mode schedule of the target RAID group is not "External".

  • Eco-mode of the target RAID group is set to OFF.

  • Eco-mode of the target RAID group is "-" (hyphen).

  • When a volume(s) whose volume type is WSV exists in the target RAID group, or the volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation:

    • The Eco-mode operation was performed from Web Console.

    • All of the related RAID groups are not specified.

  • The volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation, and all of the related RAID groups are not specified.

Parameters

{0} : RAID group number. (Two or more RAID groups are separated by comma)

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

Check the Eco-mode status. If the status is one the values below, change its setting and re-execute the operation.

  • If the "Current Eco-mode setting" is OFF

    Set the Eco-mode of the target storage device to ON.

  • If the "Schedule(No-Name)" of the target RAID group is not "External"

    If you would like to control the Eco-mode schedule by using this software, set the Eco-mode of the target RAID group to ON.
    When the "Eco-mode" is already ON, it has been set by ETERNUS Web GUI and is not set by this software. If you would like to control the Eco-mode schedule in this software, set the Eco-mode of the target RAID group to ON by using this software.

  • If the "Eco-mode" of the target RAID group is OFF

    After setting the Eco-mode of the target RAID group to ON or ON (power off), re-execute the operation.

  • If the "Eco-mode" of the target RAID group is "-" (hyphen)

    The Eco-mode setting cannot be done, because the target RAID group fits the following any conditions.

    • The RAID group for which the system disk is included

    • The RAID group for which it is set in the NAS area

    • The RAID group for which the mainframe volumes, MVV volumes or MVV Concatenation volumes are registered

    • The RAID group for which no volumes are registered

    • The RAID group for which it is configured with SSD

  • If a volume(s) whose volume type is WSV exists in the target RAID group, or the volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation

    • When the Eco-mode operation was performed from Web Console

      The disk rotation cannot be stopped from Web Console. Stop the disk rotation using the "storageadm spindle stop" command.

    • When the operation was performed from the "storageadm spindle stop" command

      Specify all of the related RAID groups and re-execute the operation.

  • If the volumes in the target RAID group are concatenated with other RAID groups by the LUN Concatenation, and all of the related RAID groups are not specified

    Execute the disk rotation stopping by specifying all of the related RAID groups. However, the disk rotation may be not able to be stopped even if its operation is executed.
    Check the followings.

    • When the Eco-mode schedule of the related RAID groups is not "External", the disk rotation cannot be stopped. Set the Eco-mode schedule of all the related RAID groups to "External".

    • When the Eco-mode of the related RAID groups is set to OFF, the disk rotation cannot be stopped. After setting the Eco-mode of all the related RAID groups to ON or ON (power off), re-execute the operation.

    • When the Eco-mode of the related RAID groups is "-" (hyphen), the disk rotation cannot be stopped. When the volumes are concatenated with the RAID group for which the Eco-mode cannot be set, the disk rotation cannot be stopped.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3215

Failed to communicate with the storage device.

Explanation

An error occurred during communication with the storage device.

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • The target storage device has been locked by another operation. If ETERNUS Web GUI is open, log out and re-execute the operation. If the settings for the storage device are in the process of being changed using Storage Cruiser (for example, if access paths are being set up, or access paths are being inherited), after the operation has completed, re-execute the operation.

  • An error may have occurred on the communication destination storage device or network. Check the connection between the server that the Manager is installed and the storage device.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3216

The storage device that supports the Eco-mode operation is not connected with the specified server.

Explanation

The processing failed. Because the storage device that is connected with the specified server does not exist or does not support the Eco-mode operation.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the connection between the specified server and the storage device, and check that its storage device supports the Eco-mode operation. Refer to [System Administrator Corrective Action] in the ssmgr3210 message for the storage devices that support the Eco-mode operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3217

The specified RAID group ({0}) does not exist.

Explanation

The processing failed, because the specified RAID group in the storage device does not exist.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct RAID group number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3219

The specified device ({0}) is not a server, or is not registered in this software.

Explanation

The specified device is not a server node, or it is not registered as the managed server node in this software.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • The device of the specified IP address may be not the server node. Check the specified IP address.

  • The specified server may have not been registered in this software. Check that its device is registered in this software. If not registered, after registering its device, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3220

A time-out occurred during the starting disks in the RAID group.

Explanation

The timeout occurred during start the RAID group with synchronous mode.

System Response

The system terminates processing.

System Administrator Corrective Action

If the RAID group status is neither "Active" nor "start request", after changing the timeout value to big by using the -time option of the "storageadm spindle" command, re-execute the operation. Refer to "Command References" in the Storage Cruiser Operation Guide for information on the command.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3221

A time-out occurred during the stopping disks in the RAID group.

Explanation

The timeout occurred during stop the RAID group with synchronous mode.

System Response

The system terminates processing.

System Administrator Corrective Action

If the RAID group status is neither "Idle" nor "stop request", after changing the timeout value to big by using the -time option of the "storageadm spindle" command, re-execute the operation. Refer to "Command References" in the Storage Cruiser Operation Guide for information on the command.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3222

The disks tried to stop might be used from other servers ({0}). Therefore, the stopping process was discontinued.

Explanation

The disks used from the specified server may be used from other servers. Therefore, the stopping process was discontinued.

Parameters

{0} : Server name or WWPN of HBA

System Response

The system terminates processing.

System Administrator Corrective Action

Check the operating status and the disk using status in the displayed other servers.
When the server has been registered in this software, the name of its server is displayed.
When the server has not been registered in this software, the WWPN value of HBA that is loaded in its server is displayed.

When the stop of disk is possible, such as other servers have stopped or the share disk is not used, re-execute the command with the -f option.

Refer to "Command References" in the Storage Cruiser Operation Guide for information on the command.

ssmgr3223

The storage device ({0}) is not in the Eco-mode operation.

Explanation

The storage device that is not started the Eco-mode operation is specified.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the Eco-mode operation is started in the specified storage device.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3224

The Eco-mode has already started.({0})

Explanation

Eco-mode operation has already been started.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the Eco-mode operation is started in the specified storage device. If Eco-mode operation is already started and this message is output, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3225

The Eco-mode has already been suspended.({0})

Explanation

Eco-mode is not operating.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Eco-mode operation status in the specified storage device. If Eco-mode operation has not been started and this message is output, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3226

The specified raid group ({0}) is not set the Eco-mode.

Explanation

Eco-mode cannot be set for the RAID group.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

The status of the specified RAID group makes it impossible to set Eco-mode. Check the RAID group status, then try again. Alternatively, refer to "Concerns in Storage System Operation When Using Eco-mode" in the Storage Cruiser Operation Guide for information on the RAID groups for which Eco-mode cannot be set.

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3227

The specified raid group is not set the Eco-mode.

Explanation

Eco-mode cannot be released for a RAID group for which Eco-mode is not already set.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Eco-mode status of the specified RAID group, check the RAID group status, then try again. Alternatively, if Eco-mode cannot be released, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3228

The specified raid group number cannot operate.

Explanation

Because one of the following RAID groups is specified, the process is stopped:

  • When the deletion operation of the RAID group that constitutes the Tier pool is performed

    • The RAID group that does not belong to the Flexible Tier Pool

    • The RAID group currently being deleted in the Flexible Tier Pool

  • When an operation to stop the deletion process of the RAID group that constitutes the Tier pool is performed

    • The RAID group in which the deletion process is not being executed for the RAID group that constitutes the Tier pool

  • When an operation other than those above is performed

    • RAID group used in Thin Provisioning Pool

    • RAID group used in Flexible Tier Sub Pool

    • Mainframe RAID group

    • RAID group for REC Disk buffer

    • RAID group of Stripe-Size expansion

    • Temporary RAID group created while executing the Logical Device Expansion

    • RAID group for Extreme Cache Pool

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the RAID group status, re-execute the operation. If the Eco-mode cannot be cleared and the problem is not resolved, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3301

Failed to obtain the disk information.

Explanation

The disk information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3302

Failed to obtain the raidgroup information.

Explanation

The RAID group information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3303

Failed to create the raidgroup.

Explanation

The RAID group cannot be created.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3304

Failed to delete the raidgroup.

Explanation

The RAID group cannot be deleted.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3305

Failed to obtain the volume information.

Explanation

The volume information cannot be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3306

Failed to create the volume.

Explanation

The volume cannot be created.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3307

Failed to delete the volume.

Explanation

The volume cannot be deleted.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3308

Failed to format the volume.

Explanation

The volume cannot be formatted.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3309

Failed to obtain the affinitygroup.

Explanation

The affinitygroup information cannot be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3310

Failed to create the affinitygroup.

Explanation

The affinitygroup cannot be created.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3311

Failed to delete the affinitygroup.

Explanation

The affinitygroup cannot be deleted.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3312

Failed to modify the affinitygroup.

Explanation

The affinitygroup cannot be modified.

System Response

The system terminates processing.

System Administrator Corrective Action

If the IP address of the storage device is an IP address on the Slave CM side, re-register using an IP address on the Master CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3317

Failed to modify the iSCSI Port.

Explanation

The iSCSI port setting failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3318

Failed to obtain the iSCSI Port.

Explanation

Obtaining of the iSCSI port failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3320

Failed to obtain the port information.

Explanation

Obtaining of the port information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3321

Failed to obtain the volume format progress.

Explanation

Obtaining of the volume format progress failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3323

Failed to obtain the iSCSI Port ping status.

Explanation

Obtaining of the ping status from the iSCSI port failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3324

Failed to create the hostresponse.

Explanation

The HostResponse creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3325

Failed to modify the hostresponse.

Explanation

Configuring of the HostResponse failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3326

Failed to delete the hostresponse.

Explanation

The HostResponse deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3327

Failed to execute the LDE.

Explanation

The Logical Device Expansion failed to execute.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3328

Failed to obtain the raidgroup process progress.

Explanation

Obtaining of the progress information of the RAID group processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3329

Failed to execute the RAID migration.

Explanation

The RAID Migration failed to execute.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3330

Failed to obtain the RAID migration progress.

Explanation

Obtaining of the progress information of the RAID Migration processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3331

Failed to balance the Thin Provisioning Volume.

Explanation

Balancing of the Thin Provisioning Volume failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3332

Failed to obtain the balance level of Thin Provisioning Volume.

Explanation

Obtaining of the balance level of the Thin Provisioning Volume failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3333

Failed to obtain the Thin Provisioning Volume balance progress.

Explanation

Obtaining of the progress information of the Thin Provisioning Volume balance processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3334

Failed to create the Thin Provisioning Pool.

Explanation

The Thin Provisioning Pool creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3335

Failed to expand the Thin Provisioning Pool capacity.

Explanation

Expanding of the Thin Provisioning Pool capacity failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3336

Failed to delete the Thin Provisioning Pool.

Explanation

The Thin Provisioning Pool deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3337

Failed to format the Thin Provisioning Pool.

Explanation

Formatting of the Thin Provisioning Pool failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3338

Failed to set alarm of the Thin Provisioning Pool.

Explanation

Setting of the threshold for the Thin Provisioning Pool failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3339

Failed to obtain the Thin Provisioning Pool information.

Explanation

Obtaining of the Thin Provisioning Pool information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3340

Failed to obtain the Thin Provisioning mode information.

Explanation

Obtaining of the information of the Thin Provisioning function failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3341

Failed to expand the Thin Provisioning Volume capacity.

Explanation

Expanding of the Thin Provisioning Volume capacity failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3342

Failed to set alarm of the Thin Provisioning Volume.

Explanation

Setting of the threshold for the Thin Provisioning Volume failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3343

Failed to create the Host WWN.

Explanation

The Host WWN creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3344

Failed to delete the Host WWN.

Explanation

The Host WWN deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3346

Failed to modify the FC-port.

Explanation

Configuring of the FC-port failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3347

Failed to create the HostAffinity.

Explanation

The Host Affinity creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3348

Failed to delete the HostAffinity.

Explanation

The Host Affinity deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3349

Failed to modify the Host WWN.

Explanation

Configuring of the Host WWN failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3351

The specified device ({0}) is not registered in this software.

Explanation

The specified device is not registered as the managed device in this software.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified device is registered in this software. If not registered, after registering the device, re-execute the operation.

ssmgr3352

Two or more devices to which specified IP address ({0}) was set were detected.

Explanation

The device could not be identified because more than one device with the specified IP address were detected.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the same IP address has been set up for more than one device (as a result of configuring devices manually, for example).

If you change the IP address of a device, with Web Console, after deleting the settings for the device, re-register the device with the new IP address.

After checking that the IP address to be specified is unique within this software, re-execute the operation.

ssmgr3353

The "Monitoring Status" of the specified storage device ({0}) is not "normal".

Explanation

The status of the specified storage device is not "normal".

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

When the status of the specified storage device is warning (Unknown), an error may have occurred with the network or with the destination storage device. Check the status of the connection between the storage device and the device where the Manager is installed.

ssmgr3354

The "Monitoring Status" of the specified switch ({0}) is not "normal".

Explanation

The status of the specified switch device is not "normal".

Parameters

{0} : IP address of the switch device

System Response

The system terminates processing.

System Administrator Corrective Action

When the status of the specified switch device is warning, an error may have occurred with the network or with the destination switch. Check if the status of the switch or network is faulty. Otherwise, the account information that has been set up for the device may not match the account information for the device that is managed by this software. With Web Console, after changing the account information managed by this software, re-execute the operation.

ssmgr3355

The specified device ({0}) is not a device to be operated.

Explanation

The specified device cannot be operated.

Parameters

{0} : Specified IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the device with the specified IP address is either a storage device or a switch.

Re-execute the operation after specifying the IP address of either a storage device or a switch (or both).

ssmgr3356

Two or more storage devices were specified.

Explanation

The multiple storage devices were specified, so the processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

To specify multiple IP addresses, re-execute the operation by specifying the IP address of a storage device for which zones have been set up and the IP address of a switch for which zoning settings have been made.

ssmgr3357

Two or more switches were specified.

Explanation

The multiple switch devices were specified, so the processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

To specify multiple IP addresses, re-execute the operation by specifying the IP address of a storage device for which zones have been set up and the IP address of a switch for which zoning settings have been made.

ssmgr3358

Specified CA ({0}) is not installed in the specified storage device ({1}).

Explanation

Processing failed because the WWPN for the specified CA has not been stored on the specified storage device.

Parameters

{0} : WWPN of the specified CA
{1} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the WWPN for the specified CA. If the WWPN for the specified CA is incorrect, re-execute the operation by specifying a WWPN (for the specified CA) that has been stored on the specified storage device.

  • Check the IP address for the specified storage device. If the IP address for the specified storage device is incorrect, re-execute the operation by specifying the IP address for a storage device where the WWPN for the specified CA has been stored.

ssmgr3359

Specified CA ({0}) is not found in this software.

Explanation

Processing failed because either: (1) the storage device (where the WWPN for the specified CA has been stored) has not been registered, or (2) the WWPN for the specified CA is incorrect.

Parameters

{0} : WWPN of the specified CA

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute the operation.

  • Check whether the storage device (where the WWPN for the specified CA has been stored) has been registered with this software. If not, after registering the storage device, re-execute the operation.

ssmgr3360

The specified Affinity Group number ({0}) does not in the specified storage device ({1}).

Explanation

The specified affinity group number does not exist in the specified storage device.

Parameters

{0} : Specified affinity group number (decimal number)
{1} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check that the specified affinity group number exists in the specified storage device. If the specified affinity group number is wrong, specify the existing affinity group number in the specified storage device and re-execute the operation.

  • Check the IP address of the specified storage device. If it is wrong, specify the correct IP address of the storage device and re-execute the operation.

  • In cases other than those listed above, after creating the specified affinity group on the specified storage device, re-execute the operation.

ssmgr3361

Specified HBA WWPN ({0}) has already been set to the specified Affinity Group number ({1}).

Explanation

The specified HBA WWPN is already set to the specified affinity group number.

Parameters

{0} : Specified HBA WWPN
{1} : Specified affinity group number (decimal number)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified HBA WWPN.
If the specified HBA WWPN is correct, this indicates that the specified affinity group has already been set up and therefore no need to set it up again.
The specified HBA WWPN is wrong, specify the correct HBA WWPN and re-execute the operation.

ssmgr3362

Specified HBA WWPN ({0}) has already been set to a different Affinity Group number ({1}).

Explanation

The specified HBA WWPN is already set to different affinity group number.

Parameters

{0} : Specified HBA WWPN
{1} : Affinity group number (decimal number) that have been set.

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute the operation.

  • If the affinity group number has been changed, after deleting the settings for the specified HBA WWPN from the affinity group that has already been set up, re-execute the operation.

ssmgr3363

Specified HBA WWPN ({0}) is not set to any Affinity Group of specified CA ({1}).

Explanation

The specified HBA WWPN has not been set up in any of the affinity groups for the CA for the specified storage device.

Parameters

{0} : Specified HBA WWPN
{1} : Specified CA WWPN

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute the operation.

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute the operation.

ssmgr3364

Specified HBA WWPN ({0}) is not set to Affinity Group Number ({1}) of specified CA ({2}). Specified HBA WWPN ({0}) is set to Affinity Group Number ({3}).

Explanation

The specified HBA WWPN is already set to different affinity group number.

Parameters

{0} : Specified HBA WWPN
{1} : Specified affinity group number (decimal number)
{2} : Specified CA WWPN
{3} : Set affinity group number (decimal number)

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute the operation.

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute the operation.

  • Check the specified affinity group number. If it is wrong, specify the correct affinity group number and re-execute the operation.

ssmgr3365

Specified CA ({0}) is not connected with the specified switch ({1}).

Explanation

The specified CA is not connected with the specified switch device.

Parameters

{0} : Specified CA WWPN
{1} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute the operation.

  • Check the IP address of the specified switch device. If it is wrong, specify the correct IP address and re-execute the operation.

  • Check the status of the connection between the specified CA and the switches within the fabric that includes the specified switch. If the CA is not connected to any of the switches in the fabric, after connecting the CA to any of the switches in the fabric, re-execute the operation.

ssmgr3366

Specified CA ({0}) is not connected with the switch.

Explanation

The specified CA is not connected with the switch device.

Parameters

{0} : Specified CA WWPN

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute the operation.

  • Check the status of the connection between the specified CA and the switches within the fabric that includes the specified switch. If the CA is not connected to any of the switches in the fabric, after connecting the CA to any of the switches in the fabric, re-execute the operation.

ssmgr3367

Because the security of the specified switch ({0}) is not set, the zoning cannot be set.

Explanation

Zoning settings cannot be made because security settings have not been made for the specified switch.

Parameters

{0} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Security settings have not been made because zoning settings have not been made for the specified switch. After making temporary zoning settings, re-execute the operation.

Refer to "Zoning Setting" in "Setting" in "Fibre Channel Switch" in the Storage Cruiser Operation Guide for information on setting up temporary zoning.

By specifying the -f option, zones can be forcibly set up even on fibre channel switches where zoning settings have not been made. However, if temporary zones are created, or if zoning settings are made forcibly by specifying the -f option, access from all zones other than the zone specified with the -f option will be blocked. For this reason, do not implement these measures while the target fibre channel switch environment is operating. Implement these measures immediately after the fibre channel switch environment has been installed and before operations have started (or while operations are paused).

ssmgr3368

The specified zoning ({0}) has already been set to the specified switch ({1}).

Explanation

The specified zoning is already set to the specified switch device.

Parameters

{0} : zoning between the specified HBA WWPN and the specified CA WWPN
{1} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute the operation.

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute the operation.

  • Check the IP address of the specified switch device. If it is wrong, specify the correct IP address and re-execute the operation.

  • If the combination of the specified HBA WWPN and CA WWPN is correct and the IP address of the specified switch is also correct, this indicates that the specified zoning has already been set up and therefore no need to set it up again.

ssmgr3369

The specified zoning ({0}) is not exist in the specified switch ({1}).

Explanation

Deletion of the specified zoning has failed because it has not been set up on the specified switch.

Parameters

{0} : Zoning between the specified HBA WWPN and the specified CA WWPN
{1} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility:

  • Check the specified CA WWPN. If it is wrong, specify the correct CA WWPN and re-execute the operation.

  • Check the specified HBA WWPN. If it is wrong, specify the correct HBA WWPN and re-execute the operation.

  • Check the IP address of the specified switch device. If it is wrong, specify the correct IP address and re-execute the operation.

ssmgr3370

The principal switch in a fabric where the specified switch ({0}) belongs is not registered in this software.

Explanation

The principal switch device in a fabric where the specified switch device belongs is not registered in this software.

Parameters

{0} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that all switch devices in a fabric where the specified switch device belong to is registered in this software. If any switch devices are not registered in this software, re-execute the operation after registering devices.

ssmgr3372

The "Monitoring Status" of the principal switch in a fabric where the specified switch ({0}) belongs is "invalid Password".

Explanation

The processing failed, because the monitoring status of the principal switch device in a fabric where the specified switch device belongs is "invalid Password".

Parameters

{0} : IP address of the specified switch device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the account information of the principal switch device in a fabric where the specified switch device belongs.
The account information that has been set up for the device does not match the account information for the device that is managed by this software. With Web Console, after changing the account information managed by this software, re-execute the operation.

ssmgr3373

The specified iSCSI port (Name[{0}], IP Address[{1}]) is not found in the specified storage device ({2}).

Explanation

The specified iSCSI port does not exist in the specified storage device.

Parameters

{0} : iSCSI name specified for the iSCSI port
{1} : IP address specified for the iSCSI port
{2} : IP address specified for the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the iSCSI name specified for the iSCSI port is invalid

    Specify a valid iSCSI name for the iSCSI port, and re-execute the operation.

  • If the IP address specified for the iSCSI port is invalid

    Specify a valid IP address for the iSCSI port, and re-execute the operation.

  • If the IP address specified for the storage device is invalid

    Specify a valid IP address for the storage device, and re-execute the operation.

ssmgr3374

Specified iSCSI Host (Name[{0}], IP Address[{1}]) already has the setting in specified PortID ({2}).

Explanation

The specified iSCSI host is already being used by the specified port.

Parameters

{0} : iSCSI name specified for the iSCSI port
{1} : IP address specified for the iSCSI port
{2} : Specified Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the iSCSI name specified for the iSCSI host is invalid

    Specify a valid iSCSI name for the iSCSI host, and re-execute the operation.

  • If the IP address specified for the iSCSI host is invalid

    Specify a valid IP address for the iSCSI host, and re-execute the operation.

  • If the port ID specified is invalid

    Specify a valid port ID, and re-execute the operation.

ssmgr3375

Specified iSCSI Host (Name[{0}], IP Address[{1}]) does not have the setting in specified PortID ({2}).

Explanation

The specified iSCSI host is not being used by the specified port.

Parameters

{0} : iSCSI name specified for the iSCSI port
{1} : IP address specified for the iSCSI port
{2} : Specified Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the iSCSI name specified for the iSCSI host is invalid

    Specify a valid iSCSI name for the iSCSI host, and re-execute the operation.

  • If the IP address specified for the iSCSI host is invalid

    Specify a valid IP address for the iSCSI host, and re-execute the operation.

  • If the port ID specified is invalid

    Specify a valid port ID, and re-execute the operation.

ssmgr3376

Failed to obtain the iSCSI information of the specified device ({0}).

Explanation

Obtaining of the iSCSI port information of the specified device failed.

Parameters

{0} : IP address specified for the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

The device with the specified IP address might not be a storage device. Check the device type for the specified IP address.

If the device for the specified IP address has not been detected by this software, after detecting the device, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3377

Specified iSCSI PortID ({0}) is not found in the specified storage device ({1}).

Explanation

The specified port ID does not exist in the specified storage device.

Parameters

{0} : Specified Port ID
{1} : IP address specified for the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the port ID specified is invalid

    Specify a valid port ID, and re-execute the operation.

  • If the IP address specified for the storage device is invalid

    Specify a valid IP address for the storage device, and re-execute the operation.

ssmgr3378

The specified HostResponse number ({0}) does not in the specified storage device ({1}).

Explanation

The specified HostResponse does not exist in the specified storage device.

Parameters

{0} : Specified HostResponse number (decimal)
{1} : IP address specified for the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Possible responses are:

  • If the specified HostResponse number is invalid

    Specify a valid HostResponse number, and re-execute the operation.

  • If the IP address specified for the storage device is invalid

    Specify a valid IP address for the storage device, and re-execute the operation.

ssmgr3400

The specified device ({0}) is not a storage device in this software.

Explanation

The specified device is not storage device.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

The device with the specified IP address might not be a storage device. Check the device type for the specified IP address.

If the device for the specified IP address has not been detected by this software, after detecting the device, re-execute the operation.

ssmgr3401

The "Monitoring Status" of the specified storage device ({0}) is not "normal".

Explanation

The status of the specified storage device is not "normal".

Parameters

{0} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

An error may be occurred with the target storage device or the network. Check the status of the connection between the storage device and the device where the Manager is installed.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3402

Failed to set or obtain the information for the storage device. Error code={0}, detail message={1}

Explanation

An error has occurred with either: (1) the settings for the storage device, or (2) the information acquisition processing.

Parameters

{0} : Error code
{1} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

  • If the error code is 60, 70, or 80

    Check whether there are any errors with either the status of the device or the network environment, and re-execute the operation.

    If using the detection command for an iSCSI host on the connection target, after checking that the iSNS server settings for the iSCSI port are enabled and that an iSNS server is connected to the iSCSI port, re-execute the operation.

    When creating a new NAS volume or NAS backup volume on the Create Shared Folder operation or the Create NAS Backup Volume operation, perform the following actions:

    1. Check the status of the device and the network environment, and remove the cause of the error.

    2. Delete the NAS volume or NAS backup volume created when this error occurred.

    3. Re-execute the operation.

  • If the error code is other number

    Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3403

Specified storage device ({0}) is a device of the uncorrespondence.

Explanation

An error has occurred with either: (1) the settings for the storage device, or (2) the information acquisition processing.

Parameters

{0} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified storage device is supported.

  • When using Express

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser

    Refer to "Commands for Storage Management" in the Storage Cruiser Operation Guide for information on the supported device.

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3404

Specified storage device ({0}) is being locked.

Explanation

The setting of the specified storage device is locked.

Parameters

{0} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

The specified storage device has been locked by another operation. Perform the following action.

  • If ETERNUS Web GUI is open

    Log out and re-execute the operation.

  • When changing the storage device setting with the products which use RESTful API

    Re-execute the operation after the operation has completed.

  • If the settings for the storage device are in the process of being changed using Storage Cruiser (for example, if access paths are being set up, or access paths are being inherited)

    Re-execute the operation after the operation has completed.
    The zoning settings are deleted if this message is output while the access path inheritance operation is being performed. After you re-execute the access path inheritance operation, set the zoning with either of the following methods:

    • Delete the target access path and then reconfigure the access path.

    • Execute the "storageadm zone add" command.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3405

The operation cannot be executed, because the fatal inconsistent data was detected in the database of this software.

Explanation

The fatal inconsistent data was detected in the database of this software.

System Response

The system terminates processing.

System Administrator Corrective Action

Settings for the storage device have been made, but these settings have not been successfully reflected in the database for this software. Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3410

Specified RAID group ({0}) does not exist.

Explanation

The specified RAID group number does not exist.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct RAID group number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3411

An unsupported volume is registered on the specified RAID group ({0}).

Explanation

Processing has terminated because there was a volume of a type that could not be deleted when the RAID group was forcibly deleted.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check volumes that are registered in the RAID group, delete volumes excluding the OLU volumes by using ETERNUS Web GUI, and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3412

Name cannot be specified for specified storage device ({0}).

Explanation

Processing has terminated because an alias was specified for a device for which alias settings cannot be made.

Parameters

{0} : IP address of the specified storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3413

Because the number of RAID groups reaches the upper bound, it is not possible to make it.

Explanation

The RAID group could not be created because the maximum number of RAID groups for the storage device has been reached.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of RAID groups that have been registered with the device. To create a new RAID group, an existing RAID will need to be deleted.

ssmgr3414

The RAID group cannot be made by combining specified disks ({0}).

Explanation

Processing has terminated because the specified combination of disks is incorrect.

Parameters

{0} : Disk number

System Response

The system terminates processing.

System Administrator Corrective Action

The problem may be due to one of the following. Check the disk and re-execute the operation.

  • An invalid combination of disks may have been specified when the RAID group was created

  • A disk that is already being used by another RAID group may have been specified

  • Disks with different types may have been specified

  • A disk for system disk use only may have been specified

  • A disk in the slot reserved for system disk may have been specified

  • The specified disk may not exist

  • The reason for failure to create the RAID group may be because the status of the specified disk is "error"

  • The disk numbers unsuitable for the RAID Level (Only when using Express)

For the combination of disks that can make up a RAID group, refer to the following manuals for the ETERNUS Disk storage system.

Models in Use

Manual Name

Reference Section Title

ETERNUS DX S5/S4/S3 series
ETERNUS AF All-Flash Arrays
ETERNUS DX200F

ETERNUS Web GUI User's Guide (Settings)

Create RAID Group

ETERNUS DX S2 series

ETERNUS Web GUI User's Guide

Create RAID Group

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3415

The value of assign CM({0}) specified when the RAID group is made is wrong.

Explanation

Processing terminated because either of the following may be occurred.

  • Value of the CM (that was assigned when the RAID group was created) is incorrect.

  • The CM in abnormal state is installed in the storage device.

Parameters

{0} : Assigned CM

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct assigned CM number and re-execute the operation.

When the CM is in an abnormal state, re-execute the operation after recovering to the normal state.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3416

Specified volume ({0}) does not exist.

Explanation

Processing has terminated because the one of the following volume was specified:

  • A volume which has not been registered in the storage device.

  • A volume in which both the RAID Migration and Thin Provisioning Volume balancing have not been executed.

  • ODX Buffer Volume

  • A volume for Extreme Cache Pool

When the Dynamic LUN Mirroring function of ServerView Resource Orchestrator is used, the specified REC copy group may be incorrect or the specified volume is not supported in the Dynamic LUN Mirroring function.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct volume number and re-execute the operation.

If using the Dynamic LUN Mirroring function of ServerView Resource Orchestrator, specify the correct volume number or the correct REC copy group name.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3417

The type of the specified volume ({0}) is not supported.

Explanation

Processing has terminated, because the type of volume specified is not supported by the command or the specified volume is an ODX Buffer Volume.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

The supported volume types for each function are as follows.

Function

Supported Volume Type

Expanding of Thin Provisioning Volume capacity
Caution alarm value setting for Thin Provisioning Volume
Thin Provisioning Volume balancing

  • Thin Provisioning Volume

List displaying of Snap Data Pool Volume sessions

  • Snap Data Pool Volume

RAID Migration

  • OLU

  • Thin Provisioning Volume

  • Flexible Tier Volume (including Flexible Tier Volume on which VVOL metadata is stored)

Volume setting
Flexible Tier Volume detail displaying

  • Flexible Tier Volume (including Flexible Tier Volume (*1) on which VVOL metadata is stored)

Volume deleting

  • OLU

  • Snap Data Volume

  • Snap Data Pool Volume

  • Thin Provisioning Volume

  • Flexible Tier Volume

Volume formatting

  • OLU that is not LUN concatenated

  • Snap Data Volume

  • Snap Data Pool Volume

  • Thin Provisioning Volume

  • Flexible Tier Volume

Others

  • OLU that is not LUN concatenated

  • Snap Data Volume

  • Wide Striping Volume

  • Thin Provisioning Volume

  • Flexible Tier Volume

*1: The name, total capacity, and Allocation settings of the Flexible Tier Volume on which VVOL metadata is stored cannot be changed.

For Container Volumes that are used with deduplication, the operations of balancing, deletion, configuring affinity group, and configuring Allocation are not possible.
For Block Map Volumes that are used with deduplication, the operations of balancing, deletion, configuring affinity group, configuring Allocation, capacity expansion, and formatting are not possible.
For volumes other than those above, the operations of balancing and configuring Allocation are not possible.

The ETERNUS SF system cannot operate the ODX Buffer Volume.
The operations permitted to the Flexible Tier Volume on which VVOL metadata is stored are RAID Migration, Volume setting, and Flexible Tier Volume detail displaying.

The formatting operation cannot be executed on the volumes that are used for the Non-disruptive Storage Migration.

Review the type, purpose, and operation items of the operated volume. After that, specify the correct volume number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3418

Because the number of AffinityGroup reaches the upper bound, it is not possible to make it.

Explanation

A new affinity group cannot be created because the maximum number of affinity groups has been reached.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of affinity groups that have been registered with the device. To create a new affinity group, an existing affinity group will need to be deleted.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3419

The specified alias name has already been registered.

Explanation

Processing has terminated because the specified alias cannot be registered more than once.

System Response

The system terminates processing.

System Administrator Corrective Action

The specified alias name may already exist. Re-execute the operation after specifying the correct alias name.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3420

Specified AffinityGroup({0}) does not exist.

Explanation

The specified affinity group does not exist.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct affinity group number and re-execute the operation.

ssmgr3421

Connection AffinityGroup ({0}) is not supported.

Explanation

The connected affinity group is not supported.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the correct affinity group number, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3422

As for specified volume ({0}), the LUN mapping is done.

Explanation

LUN mapping for the specified volume number is complete.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct volume number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3423

AffinityGroup({0}) is registered in the hostAffinity.

Explanation

The specified affinity group has been registered with the host affinity function.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

After deleting the affinity group from the host affinity, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3424

As for volume({1}) of specified AffinityGroup({0}), the mapping is not done.

Explanation

The volume for the specified affinity group has not been mapped.

Parameters

{0} : Affinity group number
{1} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct volume number of the affinity group and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3425

Specified LUN({0}) is not set to AffinityGroup({1}).

Explanation

The specified LUN is not set to the affinity group.

Parameters

{0} : LUN number
{1} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct LUN number of the affinity group and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3426

All mappings of specified AffinityGroup({0}) cannot be deleted.

Explanation

All mappings of the specified affinity group cannot be deleted.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

To delete all mappings for the affinity group, delete the affinity group. Otherwise, specify an affinity group so that at least one mapping exists.

ssmgr3427

Because the number of volumes that can be made in RAID group ({0}) exceeds the upper bound, the volume cannot be made.

Explanation

Processing has terminated because the number of volumes exceeds the maximum number of volumes that can be created within a RAID group.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of volumes in the RAID groups that have been registered with the device. To create a new volume, either specify a different RAID group, or delete an existing volume.

When NAS snapshots are configured, new volumes are created for the number of generations. Make sure that volumes for the number of generations can be created for a RAID group.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3428

The status of specified RAID group ({0}) is abnormal.

Explanation

The specified operation cannot be performed, because the status of the specified RAID group is abnormal or the Logical Device Expansion is executing for the specified RAID group.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the RAID group. Re-execute the operation after the status returns to "normal".

If the Logical Device Expansion is executing, re-execute the operation after the Logical Device Expansion is completed.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3429

Because the capacity of specified RAID group ({0}) is insufficient, the volume cannot be made.

Explanation

The volume cannot be created because the RAID group does not have enough capacity.

When a fragmentation occurs in the RAID group, the creatable volume capacity may be less than total free capacity of the RAID group.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the total free capacity for the RAID group, specify its value and less with the volume capacity and re-execute the operation.

When the specified volume capacity is less than the total free capacity for the RAID group, check the maximum free capacity for the RAID group using ETERNUS Web GUI and specify its value and less with the volume capacity, and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3430

Because the number of volumes that can be made exceeds the upper bound, it is not possible to make it.

Explanation

Processing has terminated because the number of volumes exceeds the maximum number of volumes that can be registered with the device.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of volumes that have been registered with the device. To create a new volume, an existing volume will need to be deleted.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3431

The volume exists in specified RAID group ({0}).

Explanation

Processing has terminated because an attempt was made to delete the RAID group where the volume is located.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

  • When using Express

    RAID groups that contain volumes cannot be deleted. To delete RAID groups, delete the volumes in the RAID group before deleting the RAID group.

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser

    RAID groups that contain volumes cannot be deleted. Use either of the following methods to delete RAID groups:

    • Delete the volumes in the RAID group before deleting the RAID group.

    • If the volume is an open volume that is not LUN concatenated and not mapped, delete the RAID group forcibly by specifying the -f option.

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3432

The firmware version of ETERNUS does not correspond to RAID6.

Explanation

The firmware of ETERNUS Disk storage system does not support the RAID6.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the firmware version of ETERNUS Disk storage system, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3433

Because RAID migration or Thin Provisioning Volume balancing is being performed, specified volume ({0}) cannot be operated.

Explanation

Operations cannot be performed on the volume because the RAID Migration or Thin Provisioning Volume balancing is in progress.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the operation after the RAID Migration or Thin Provisioning Volume balancing finishes.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3434

In the status of specified volume ({0}), it is not possible to process it.

Explanation

The specified operation cannot be performed, because the status of the volume is "error" or the Advanced Copy is being performed for the volume.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the volume status, and re-execute the operation after the status returns to "normal".
If the Advanced Copy is being performed, re-execute the operation after the Advanced Copy processing has been completed or stopped.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3435

Because specified volume ({0}) is converting the encryption, it is not possible to operate it.

Explanation

Processing has terminated because the encryption for the specified volume is being converted.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the operation after the encryption conversion for the volume finishes.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3436

The RAID group where specified volume ({0}) is included cannot operate it because of the LDE.

Explanation

Operations cannot be performed on the volume because Logical Device Expansion is being performed for the RAID group that includes the specified volume.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the operation after the Logical Device Expansion for the RAID group finishes.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3437

LUN({1}) of specified AffinityGroup({0}) is used.

Explanation

Processing has terminated because the specified LUN belongs to an affinity group.

Parameters

{0} : Affinity group number
{1} : LUN number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct LUN number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3438

Specified LUN({0}) is out of range.

Explanation

The value specified for the LUN number is outside the range of values that can be registered for the device.

Parameters

{0} : LUN number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct LUN number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3439

The number of mappings of specified AffinityGroup({0}) exceeds the upper bound.

Explanation

The number of mappings specified exceeds the maximum number of mappings that can be specified.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct mapping and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3440

The RAID group to make the specified volume does not exist.

Explanation

There are no RAID groups where a volume can be created.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct RAID group number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3441

The specified RAID group cannot register the volume.

Explanation

The volume could not be registered in the RAID group.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the RAID group, re-execute the operation.

If the RAID group is one the types below, a volume cannot be registered in its RAID group.

  • RAID group in which any volumes other than open volumes, SDV, SDPV or WSV have been registered

  • RAID group used in Thin Provisioning Pool

  • RAID group used in Flexible Tier Sub Pool

  • RAID group used in the REC Disk buffer

  • Temporary RAID group created while executing the Logical Device Expansion

  • RAID group for Extreme Cache Pool

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3442

Specified AffinityGroup({0}) already exists.

Explanation

The specified affinity group cannot be registered because it already exists.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the affinity group number, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3443

The value of specified AffinityGroup({0}) is out of range.

Explanation

The number for the specified affinity group is outside the range of values that can be specified for the device.

Parameters

{0} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the affinity group number, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3444

The alias name is not specified.

Explanation

The alias name is not specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the name that was specified when the affinity group was created, and re-execute the operation.

To create an affinity group for the ETERNUS DX60 S2, an alias must be specified. Set up an alias by specifying the -name option.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3445

The specification of the alias name is wrong.

Explanation

The wrong alias name was specified.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the names that were specified when the RAID group, volume and affinity group were created, and re-execute the operation. The following table shows the models for which aliases can be specified at creation time.

Storage Device Name

Creating Object

Alias Name

Omission

ETERNUS DX series (excluding the ETERNUS DX60 S2)
ETERNUS AF All-Flash Arrays
ETERNUS DX200F

RAID group,
Thin Provisioning Pool,
Volume

0 to 16 characters

possible

Affinity group

1 to 16 characters

possible

Host response

0 to 16 characters

possible

ETERNUS DX60 S2

RAID group,
Volume

1 to 16 characters

possible

Affinity group

1 to 16 characters

impossible

Host response

1 to 16 characters

impossible

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3446

Specified Storage device ({0}) cannot make the RAID group of RAID5+0.

Explanation

The specified storage device cannot make the RAID group of RAID5+0.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check if the storage device supports the RAID level of RAID5+0. Specify a supported RAID level and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3447

The specified Thin Provisioning Pool ({0}) does not exist.

Explanation

The specified Thin Provisioning Pool number does not exist.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid Thin Provisioning Pool number, and try again.

ssmgr3448

The specified notice value is invalid.

Explanation

The specified notice threshold value is incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid notice threshold value, and try again.

The following table shows the notice threshold value types and value ranges that can be set for Thin Provisioning Pool.

Type

Value Range

Caution

0 or 5 to 80
and
Not larger than the Warning value

Warning

5 to 99
and
Not smaller than the Caution value

The following table shows the notice threshold value types and value ranges that can be set for Snap Data Pool policy.

Type

Value Range

Information

1 to 97
and
Smaller than the Warning value

Warning

2 to 98
and
Larger than the Information value
and
Smaller than the Error value

Error

3 to 99
and
Smaller than the Warning value

ssmgr3449

The specified device or Thin Provisioning Pool information does not exist.

Explanation

The specified device or Thin Provisioning Pool information does not exist.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a device for which Pool information exists and a Thin Provisioning Pool number. Then, try again.

ssmgr3450

The specified device ({0}) does not support Thin Provisioning.

Explanation

Thin Provisioning is invalid or not supported for the specified device.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

The storage devices below support Thin Provisioning. Check the model and firmware version of the specified storage device. If the firmware is an older version, then apply firmware that supports Thin Provisioning and try again. If the firmware has been applied, register the license of Thin Provisioning and try again.

Storage Device Name

Firmware Version

ETERNUS DX series (excluding the ETERNUS DX60 S2)
ETERNUS AF All-Flash Arrays
ETERNUS DX200F

All versions

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3454

The specified port({0}) cannot set the HostReponse.

Explanation

The HostReponse number was specified for a port for which the affinity mode is ON.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the port that was specified is valid, and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3455

Specified HostResponse({0}) does not exist.

Explanation

The specified HostResponse does not exist.

Parameters

{0} : Host Response number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid HostResponse number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3456

Specified server({0}) does not exist.

Explanation

The specified server does not exist.

Parameters

{0} : Host Table number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid Host Table number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3457

The specified server({0}) is used with HostAffinity.

Explanation

A server used in HostAffinity was specified.

Parameters

{0} : Host Table number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid Host Table number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3458

The specified port ({0}) is not supported.

Explanation

The specified port is unsupported.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid port ID and re-execute the operation.

In the REC path settings, a port whose port mode is "Initiator" cannot be specified. Specify a port whose port mode is "RA" or "CA/RA", and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3459

The specified server({0}) cannot used Connection AffinityGroup({1}).

Explanation

A concatenated affinity group cannot be used in the Host Specific Mode for the HostResponse of the specified server.

Parameters

{0} : Host Table number
{1} : Affinity group number

System Response

The system terminates processing.

System Administrator Corrective Action

In order to use a concatenated affinity group, the Host Specific Mode for the HostResponse of the server must be HP-UX Mode (SCC). Check the Host Specific Mode for the HostResponse of the server, and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3460

Because the number of HostAffinity of specified port({0}) reaches the upper bound, it is not possible to make it.

Explanation

The Host Affinity cannot be registered because the Host Affinity number that can be registered for the port will exceed the upper limit.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Host Affinity number that was registered for the port. To register a new Host Affinity, you must either specify another port or delete any unnecessary Host Affinities.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3461

The specified server({0}) is not used with HostAffinity.

Explanation

A server not used in Host Affinity was specified.

Parameters

{0} : Host Table number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid Host Table number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3462

The specified port({0}) is wrong.

Explanation

The specified port is invalid.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a valid port and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3463

Because the number of {0} reaches the upper bound, it is not possible to make it.

Explanation

Cannot register because the upper limit that can be registered in the function will exceed the upper limit.

Parameters

{0} : Resource name

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number of registered resources of the resource name that is displayed in the message. To register a new one, you must delete any unnecessary ones that have been registered.

When the resource name is "NAS Volume" or "NAS Backup Volume", the upper limit for one of the following values has been reached. Check the number or size of the resources that is registered in the storage device.

  • Number of registered NAS volumes

  • Number of registered NAS backup volumes

  • Total capacity of Thin Provisioning Volumes

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3464

The specified HostResponse({0}) cannot used.

Explanation

The specified Host Specific Mode for the HostResponse cannot be set.

Parameters

{0} : HostResponse number

System Response

The system terminates processing.

System Administrator Corrective Action

When LUN mapping for port which is used by the specified HostResponse is using LUN#256 or later, the Host Specific Mode for the HostResponse must be AIX Mode (Extended Address) or HP-UX Mode (SCC).
When the host which is used by the specified HostResponse is using the inked affinity group, the Host Specific Mode for the HostResponse must be HP-UX Mode (SCC).
Check the Host Specific Mode for the HostResponse, and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3465

The specified value is used with other {0}.

Explanation

A value already used with another function was specified.

Parameters

{0} : Resource name

System Response

The system terminates processing.

System Administrator Corrective Action

The IP address, link local IP address, connection IP address, iSCSI name, iSCSI alias name, and iSCSI host name of the iSCSI port or iSCSI host cannot be registered when duplicated with other iSCSI port or iSCSI host settings. Check the settings, and re-execute the operation. Refer to [Note] in "Connectivity Management" in the Storage Cruiser Operation Guide for information on the settings that cannot be registered when duplicated.

If NAS volumes or NAS backup volumes already exist, check their settings, delete the volumes as required and then try the operation again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3467

Network setting of {0} is wrong.

Explanation

The network setting is invalid.

Parameters

{0} : Resource name

System Response

The system terminates processing.

System Administrator Corrective Action

The following settings cannot be specified for the iSCSI port IP address, subnet, or gateway:

  • Network address

  • Broadcast address

  • The IP address and gateway IP address cannot be the same

  • The IP address and gateway IP address cannot have different subnets

After checking the settings, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3468

The specified port({0}) disable of security setting.

Explanation

The security function (host affinity mode) is disabled for the specified port.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

The host affinity mode must be enabled for the specified port. Either enable the host affinity mode or specify a different port ID, and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3469

IP address cannot be omitted.

Explanation

In the current firmware version number, the iSCSI host IP address cannot be omitted.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the iSCSI host IP address. To omit the iSCSI host IP address, refer to the storage device manual and update the firmware.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3470

The specified WWN({0}) has already been registered.

Explanation

The processing was terminated, because the specified WWN cannot be multiple registered.

Parameters

{0} : Specified WWN

System Response

The system terminates processing.

System Administrator Corrective Action

The specified WWN may already exist. Re-execute the operation after specifying the correct WWN.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3471

Because the number of WWN reaches the upper bound, it is not possible to make it.

Explanation

The new WWN cannot be created, because the number of WWN reaches the upper limit.

System Response

The system terminates processing.

System Administrator Corrective Action

When creating the new WWN, delete the existing WWN and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3472

The specified WWN({0}) is wrong.

Explanation

The specified WWN is wrong.

Parameters

{0} : Specified WWN

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the operation after specifying the correct WWN.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3476

Specified HostResponse ({9}) cannot set the Host Specific Mode ({15}).

Explanation

The specified Host Specific Mode cannot be set.

Parameters

{15} : Host Specific Mode

System Response

The system terminates processing.

System Administrator Corrective Action

The specified Host Specific Mode cannot be set, due to either a host response used on a port using LUN#256 or higher in the LUN mapping, or due to a host response used on a host WWN on which an Affinity group has been created. Check the port or the host WWN and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3478

Because it is default HostResponse({9}), the specified HostResponse({9}) cannot delete.

Explanation

The default HostResponse was specified.

Parameters

{9} : HostResponse number

System Response

The system terminates processing.

System Administrator Corrective Action

The default HostResponse cannot be deleted. Check the specified HostResponse.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3479

Because it is default HostResponse ({9}), the specified option cannot set.

Explanation

The option that cannot be set to the default HostResponse is specified.

Parameters

{9} : HostResponse number

System Response

The system terminates processing.

System Administrator Corrective Action

The following option cannot be specified with the default HostResponse.

  • Alias name of HostResponse

Check the specified HostResponse or option, and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3482

The specified size type of disk is wrong.

Explanation

The specified disk capacity type is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct disk capacity type and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3483

The specified function is not supported in the current firmware.

Explanation

The current firmware version does not support one or more of below functions:

  • Snap Data Pool function

  • Snap Data Pool Volume function

  • Thin Provisioning function

  • Automated Storage Tiering

  • RAID group automatic creation function

  • RAID group automatic creation function for Flexible Tier Sub Pool

  • VLAN ID settings of NAS interface

  • Port bonding of NAS ports

  • Settings of DNS server

  • Change in NAS server name

  • Capacity limit function (Quota management) of NAS volumes

  • Automatic snapshot collection function of NAS volume

  • Setup of Japanese in shared folder name

  • Home directory feature

System Response

The system terminates processing.

System Administrator Corrective Action

If use the function, refer to the manuals of the storage device and update the firmware.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3486

The resource of the device ({0}) is insufficient.

Explanation

  • When using Express

    The operation cannot be performed because of any of the following reasons:

    • The maximum capacity allowing for synchronous format has been exceeded.

    • The maximum capacity of storing shared folder information has been exceeded.

  • When using Storage Cruiser

    The operation cannot be performed because of any of the following reasons:

    • The maximum capacity allowing for both RAID Migration and Thin Provisioning Volume balancing at the same time has been exceeded.

    • The maximum capacity allowing for synchronous format has been exceeded.

    • The maximum capacity of storing shared folder information has been exceeded.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the operation after the format, RAID Migration or Thin Provisioning Volume balancing currently executing has been completed.

When creating or extending the Thin Provisioning Pool, the specified capacity may have exceeded the maximum capacity that can be simultaneously formatted. Specify a size at or below the maximum capacity which can be simultaneously formatted and re-execute the operation. Refer to the hardware manuals for information on the maximum capacity that can be simultaneously formatted.

Check the number of registered shared folders and their settings. To create a new shared folder, unnecessary shared folders should be deleted.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3487

The RAID group cannot be made on the specified condition. {0}

Explanation

Any of the following situations may be a possibility:

  • The RAID group cannot be created under the conditions that were specified for disk type, RAID level, capacity and number of RAID groups.

  • The RAID group for configuring a Thin Provisioning Pool cannot be created under the conditions that were specified either for disk type, reliability, disk capacity type and number of RAID groups, or for disk type, reliability and Thin Provisioning Pool capacity.

  • The Thin Provisioning Pool with Deduplication/Compression enabled cannot be created under the specified RAID group configuration.

  • The RAID group for configuring a Flexible Tier Sub Pool cannot be created under the conditions that were specified for disk type, reliability and Flexible Tier Sub Pool capacity.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Perform the following operations according to the creation mode of the RAID group. After checking that the creation conditions for the RAID group is satisfied, re-execute the operation.

  • If the creation mode is "Manual"

    In the storage device, check the creation conditions for RAID groups, the creation conditions for RAID groups that configure Thin Provisioning Pools, and the creation conditions for RAID groups that configure Flexible Tier Sub pools.

  • If the creation mode is "Auto"

    Check whether the necessary number of unallocated disks exist with the same disk type, the same capacity, the same rotational speed.

For the ETERNUS DX S4/S3 series (excluding the ETERNUS DX8900 S4), the ETERNUS AF All-Flash Arrays, and the ETERNUS DX200F, make sure that a sufficient number of disks are allocated to create no less than two RAID groups when creating a Thin Provisioning Pool with Deduplication/Compression enabled. For the required number of disks to create RAID groups, refer to the manuals of the target ETERNUS Disk storage system.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3488

The volume exists in specified Thin Provisioning Pool ({0}).

Explanation

Processing was terminated due to an attempt to delete a Thin Provisioning Pool that contains a volume.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

The Thin Provisioning Pool that has volumes cannot be deleted. Delete all volumes in the Thin Provisioning Pool, and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3489

Unable to execute the command. detail message={0}

Explanation

The command cannot be executed.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Check the parameters and the device status according to the detailed message, and try again after solving the problem.

Message ID of
Detail Message

Action Plan

STXS7006

  • If the result in the detail message is "73"

    The command cannot be executed because the copy session control is being performed. After waiting for a minute, re-execute the operation.

  • If the result in the detail message is "5360"

    Currently, the specified operation cannot be executed. After waiting for a few minutes, re-execute the operation.
    If you still have a problem, collect the information required for troubleshooting of the ETERNUS Disk storage system and contact a Fujitsu customer engineer.

  • If the result in the detail message is "8105"

    Multiple volumes that include volumes in which the Usage column is "Veeam" cannot be deleted at the same time. "Veeam" volumes must be deleted one at a time.

  • If the result in the detail message is "B34C", "B51D", or "B51E"

    Check the corrective action for the message number ("E" + result) in the ETERNUS CLI User's Guide and try again.
    For example, when the result is "B34C", the message number is "EB34C".

  • If the result in the detail message is "BEC4"

    Collect the information required for troubleshooting of the ETERNUS Disk storage system and contact a Fujitsu customer engineer.

  • If the result in the detail message is "D1BE"

    During a data migration using Online Storage Migration, Tier poor balancing cannot be performed for the migration destination volume. After the migration is completed, re-execute the operation.

  • If the result in the detail message is "D27D"

    During a data migration using Online Storage Migration, the RAID groups in the Tier pool cannot be deleted. After the migration is completed, re-execute the operation.

  • If the result in the detail message is "D72E"

    Since the user is accessing the file system, the specified operation cannot be executed. Either stop accessing the file system or wait a few moments to re-execute the operation.
    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • In cases other than those listed above

    Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

STXS8034

Mainframe resources cannot be operated. After checking that a Mainframe resource is not specified, re-execute the operation.

STXS8101

It cannot be operated because of the memory shortage error. Perform either of the following actions:

  • There is a possibility where the memory area in the ETERNUS Disk storage system is temporarily insufficient. After waiting for a minute, re-execute the operation.

  • If this message is output on setting the copy table size, there is a possibility to exceed the maximum capacity of the copy table size that can be set to the storage device. After reviewing the copy table size to be specified, re-execute the operation.

STXS8160

It cannot be operated because there is a forcibly stopped processing. Login to ETERNUS Web GUI and take over the processing according to the message output at login time.

E0031

Since the specified name is reserved within the ETERNUS Disk storage system, the operation cannot be executed. Specify another name and re-execute the operation.

ED198,
ED1C1,
ED1EB

The operation cannot be performed because an error occurred in the CM in the ETERNUS Disk storage system. Perform the following actions:

  • In the case that a new NAS volume or NAS backup volume was created on the Create Shared Folder operation or the Create NAS Backup Volume operation

    1. Remove the cause of the error in the CM.

    2. Delete the NAS volume or NAS backup volume created when this error occurred.

    3. Re-execute the operation.

  • In cases other than those listed above

    1. Remove the cause of the error in the CM.

    2. Re-execute the operation.

EBEC4,
ED500

Collect the information required for troubleshooting of the ETERNUS Disk storage system and contact a Fujitsu customer engineer.

ED2B2

The VVOL access path cannot be set because the Thin Provisioning function of the ETERNUS Disk storage system is disabled. After enabling the Thin Provisioning function of the ETERNUS Disk storage system, re-execute the settings for the VVOL access path.

ED558,
E5360

Currently, the specified operation cannot be executed. After waiting for a few minutes, re-execute the operation.
If you still have a problem, collect the information required for troubleshooting of the ETERNUS Disk storage system and contact a Fujitsu customer engineer.

ED72E

Since the user is accessing the file system, the specified operation cannot be executed. Either stop accessing the file system or wait a few moments to re-execute the operation.
If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

E8107

  • If the case that the Storage Cluster function is in use

    Check the firmware version of ETERNUS Disk storage systems that constitute a Storage Cluster. Refer to "Supported Devices" in the Installation and Setup Guide for information on the required firmware version. If the firmware version is earlier than the required version, after applying the firmware that supports the Storage Cluster function, re-execute the operation.

  • In cases other than those listed above or in the case that the problem is not solved

    Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

E9219

If the maximum pool capacity of the ETERNUS Disk storage system was extended after creating the Tier pool, the VVOL access path cannot be set. After performing either of the following actions, re-execute the operation:

  • Recreate the Tier pool that was created before extending the maximum pool capacity of the ETERNUS Disk storage system.

  • Enable the VVOL function using ETERNUS CLI.
    When performing this method, make sure that you do not mix Tier pools with different chunk sizes within the same VVOL datastore.

The chunk size set for the Tier pool is determined based on the maximum pool capacity of the ETERNUS Disk storage system. For this reason, when extending the maximum pool capacity after creating the Tier pool, there may be Tier pools with a mix of different chunk sizes in the ETERNUS Disk storage system.

Others

After checking the parameters or device status according to the ETERNUS Disk storage system manuals and solving the problem, re-execute the operation.
If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3490

The function of the device ({0}) is disable.

Explanation

The operation cannot be performed because the license for one of the following functions has not been registered or the function is disabled:

  • Thin Provisioning function

  • Encryption function

  • Advanced Copy function

  • Automated Storage Tiering

  • Storage Cluster

  • Deduplication/Compression

  • Extreme Cache function

  • Extreme Cache Pool function

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Register the corresponding license or enable the function and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3491

The status of device ({0}) is abnormal.

Explanation

The specified operation cannot be performed because the status of the device is "error".

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the device status, and re-execute the operation after the status returns to "normal".

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3492

Source of RAID migration is same as destination of RAID migration.

Explanation

The operation cannot be performed because of any of the following reasons:

  • The RAID group at the target of RAID Migration is the same as the one with which the volume at the source of RAID Migration is affiliated.

  • The Thin Provisioning Pool at the target of RAID Migration is the same as the one with which the volume at the source of RAID Migration is affiliated.

System Response

The system terminates processing.

System Administrator Corrective Action

Specify values for the RAID group or Thin Provisioning Pool at the target of RAID Migration that are different from those with which the volume at the source of RAID Migration is affiliated, and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3493

The specified volume ({0}) is formatting.

Explanation

The operation cannot be performed because the specified volume is formatting.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

After the volume formatting is completed, try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3494

Start of RAID migration is failed.

Explanation

If failed to start the RAID Migration processing.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the storage device and the network environment for any errors and try again.

If any working volume is remaining in the RAID group or Thin Provisioning Pool at the target of RAID Migration, delete the volume.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3495

The specified disk ({0}) cannot be used.

Explanation

The problem can be one of the following:

  • When creating the Hot Spare disk

    • The specified disk is the system disk.

    • The specified disk is not the data disk.

    • The status of the specified disk is abnormal.

    • The specified disk is used in RAID group.

    • The specified disk is of another type than those in the RAID group.

    • The capacity of the specified disk is less than that of the smallest disk of which the RAID group consists.

  • When deleting the Hot Spare disk

    • The specified disk is not the Hot Spare disk.

    • The status of the specified disk is not which of "Spare", "Broken", and "Not Exist".

Parameters

{0} : Disk number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the disk to be used, and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3496

The specified volume ({0}) cannot be used.

Explanation

The problem can be one of the following:

  • The status of the specified disk is abnormal.

  • An attempt was made to carry out scheduled deletion on a Snap Data Pool Volume with scheduled deletion.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the status of the specified value and execute it again after it changes normally.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3500

The specified Thin Provisioning Pool ({0}) cannot operate.

Explanation

RAID Migration of an encrypted volume to an unencrypted Thin Provisioning Pool cannot be carried out.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Thin Provisioning Pool status, and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3501

The capacity of specified Thin Provisioning Pool ({0}) is insufficient.

Explanation

The operation cannot be performed because the capacity of the Thin Provisioning Pool which is the RAID Migration destination is insufficient.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the available capacity of the Thin Provisioning Pool, and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3502

The specified value is out of range. {0}

Explanation

Any of the following specified values are outside ranges that can be specified:

  • disk

  • RAID group

  • Number of created RAID groups

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • volume capacity

  • HostResponse

  • port

  • Host WWN

  • iSCSI host

  • SAS host

  • affinity group

  • LUN

  • REC transfer buffer

  • REC path

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the operation after confirming the specified value or the status of the storage device.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3503

The status of specified value is invalid. {0}

Explanation

The status of any of the following values cannot be processed injustice or the uninstalling hatchet.

When using Express

When using Storage Cruiser

  • disk

  • RAID group

  • Thin Provisioning Pool

  • volume

  • CM

  • port

  • disk

  • RAID group

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • CM

  • CPU in CM

  • port

  • port setting status

  • SAS host

  • PFM

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Confirm the status of the specified value and re-execute the operation after it changes normally.

If this error is output during the volume relocation stop processing of Automated Storage Tiering, check the status of the Tier pool where the volume to be relocated belongs. If the Tier pool status is not normal, try the volume relocation stop processing again after the Tier pool status returns to normal.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3504

The specified value cannot be used. {0}

Explanation

Any of the following specified values cannot be used:

  • disk

  • RAID group

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • HostResponse

  • port

  • affinity group

  • shared folder

  • NAS interface

  • DNS server

  • Controller Enclosure

  • PFM

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that an operation that cannot be performed for the specified value has been executed. Check the specified value for any mistakes. For information on the value that can be specified, refer to this product manuals and the ETERNUS Disk storage system manuals.
If there is any mistake, specify the correct value and re-execute the operation.
If there is no mistake, try the operation again after confirming the status of the specified value.

Logical Device Expansion cannot be executed while setting the Eco-mode.

The NAS interface cannot be set to the NAS port while setting it to the member port of the bonding port.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3505

The RAID level is wrong.

Explanation

The operation cannot be performed because the RAID level is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified RAID level or the storage device status, and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3506

The specified value is in use. {0}

Explanation

Any of the following specified values are already being used and cannot be specified.

When using Express

When using Storage Cruiser

  • disk

  • volume

  • affinity group

  • port

  • shared folder

  • NAS interface

  • disk

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • HostResponse

  • affinity group

  • host WWN

  • iSCSI host

  • SAS host

  • port

  • Logical Device Expansion

  • RAID Migration

  • Thin Provisioning Volume balancing

  • Advanced Copy

  • REC transfer buffer

  • shared folder

  • NAS interface

  • TFO group

  • PFM

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After confirming the specified value or the status of the storage device, re-execute the operation.

If this message is output when you executed the operation of a shared folder creation and if detailed error information shows "Name=homes", "homes" that is the shared folder for home directory exists in the target storage device. Check the settings for shared folder "homes". Change the settings for shared folder "homes" as required and use the shared folder for a shared folder for home directory.

If the affinity group is being used by Veeam Storage Integration, confirm that the specified host LUN is correct and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3508

The number of disk reaches the upper bound.

Explanation

The upper bound for the number of disk that can be operated concurrently has been reached. The operation cannot be performed.

System Response

The system terminates processing.

System Administrator Corrective Action

After confirming the specified number of disks, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3509

The specification of the encryption is wrong.

Explanation

The specification of the Encryption is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the specified Encryption function or the storage device Encryption function, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3510

The slave CM cannot used.

Explanation

The slave CM cannot be used.

System Response

The system terminates processing.

System Administrator Corrective Action

Re-register by IP address on the Master CM side when IP address of the storage device is IP address on the Slave CM side.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3511

The available space is insufficient. {0}

Explanation

The operation cannot be performed because of any of the following reasons:

  • There is not sufficient free space in the RAID group.

  • There is not sufficient free space in the Thin Provisioning Pool.

  • There is not sufficient free space in the Flexible Tier Pool.

  • There is no free space because the RAID group is used in the Thin Provisioning Pool.

  • There is no free space because the RAID group is used in the Flexible Tier Pool.

  • The maximum capacity allowing for both RAID Migration and Thin Provisioning Volume balancing at the same time has been exceeded.

  • The maximum capacity for creating a Snap Data Pool Volume on the device has been exceeded.

  • The maximum capacity for creating a Thin Provisioning Pool on the device has been exceeded.

  • The maximum total capacity for creating a Thin Provisioning Pool on the device has been exceeded.

  • The maximum total capacity for creating a Flexible Tier Sub Pool on the device has been exceeded.

  • The maximum capacity for creating a Thin Provisioning Volume on the device has been exceeded.

  • The maximum capacity for creating a Flexible Tier Volume on the device has been exceeded.

  • There is not sufficient capacity in the NAS volume.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the free space and try again. If this message is output either after creating a volume by specifying a RAID group that is used in a Thin Provisioning Pool or Flexible Tier Pool, or after implementing RAID Migration, said RAID group cannot be used. Specify a Thin Provisioning Pool or Flexible Tier Pool, and try again.

If this message is output on performing the NAS snapshot setting, refer to "Creating RAID Groups" in "Prior Configuration of Management Server" in "NAS Management" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to secure enough space for the RAID group and try again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3513

The specified value is not registered. {0}

Explanation

It is not possible to operate because of one of the following reasons:

  • Any of the following specified values are not registered:

    • disk

    • RAID group

    • Thin Provisioning Pool

    • Flexible Tier Pool

    • Flexible Tier Sub Pool

    • Flexible Tier Sub Pool in the Flexible Tier Pool

    • Flexible Tier Pool Element

    • volume

    • HostResponse

    • Host WWN

    • iSCSI host

    • SAS address

    • affinity group

    • LUN

    • Eco-mode schedule

    • REC transfer buffer

    • REC path

  • The specified volume status is not the following.

    • RAID Migration is in progress

    • Thin Provisioning Volume balancing is in progress

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After confirming the specified value or the status of the storage device, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3514

The specified value has already been registered. {0}

Explanation

Any of the following specified values have already been registered:

  • disk

  • RAID group

  • Thin Provisioning Pool

  • Flexible Tier Pool

  • Flexible Tier Sub Pool

  • Flexible Tier Pool Element

  • volume

  • HostResponse

  • Host WWN

  • iSCSI host

  • SAS address

  • affinity group

  • LUN

  • RAID group name

  • Thin Provisioning Pool name

  • Flexible Tier Pool name

  • Flexible Tier Sub Pool name

  • volume name

  • HostResponse name

  • host name

  • affinity group name

  • REC transfer buffer

  • REC path

  • Authentication server

  • NAS snapshot setting

  • Quota setting

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After confirming the specified value or the status of the storage device, re-execute the operation.
When you displayed the Flexible Tier Pool name or Flexible Tier Sub Pool name, perform the Reload Status for Automatic Storage Tiering again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3515

Encrypted volume exists. {0}

Explanation

The operation cannot be performed because an encrypted volume exists.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the storage device status, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3517

The device ({0}) is boot up or shutdown.

Explanation

The operation cannot be performed while the power supply of the storage device is being turned off or while it is being turned on.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the start of the storage device, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3518

Volume is formatting. {0}

Explanation

The operation cannot be performed because a volume is currently formatting.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the volume formatting, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3519

Volume is encrypting or decrypting. {0}

Explanation

The operation cannot be performed because a volume is currently encrypting or decrypting.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the volume encrypting or decrypting, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3520

Advanced Copy is processing. {0}

Explanation

The operation cannot be performed because an Advanced Copy is in progress.
When Advanced Copy is being performed by specifying the whole volume, the capacity of its volume cannot be expanded.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the Advanced Copy process, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3521

RAID migration or Thin Provisioning Volume balancing is processing. {0}

Explanation

The operation cannot be performed because a RAID Migration or Thin Provisioning Volume balancing is in progress.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the RAID Migration or Thin Provisioning Volume balancing, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3522

LDE is processing. {0}

Explanation

The operation cannot be performed because a Logical Device Expansion is under way.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the Logical Device Expansion, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3523

REC session exists. {0}

Explanation

The operation cannot be performed because a REC session exists.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the REC session, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3524

The device ({0}) is updating the controller firmware.

Explanation

The operation cannot be performed because a controller firmware update is under way for the specified device.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the controller firmware update, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3525

The device ({0}) is remote maintenance processing.

Explanation

The operation cannot be performed because the specified device is under remote maintenance.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

After completing the remote maintenance, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3526

The specified size is wrong. {0}

Explanation

The operation cannot be performed because any of the following specified values are wrong:

  • Disk capacity

  • Thin Provisioning Pool capacity

  • Volume capacity

  • SDPE capacity

  • REC transfer buffer capacity

  • Extreme Cache capacity

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the specified size, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3527

The specified value reaches the upper bound. {0}

Explanation

Any of the following specified values reach the upper bound.
If the registered volumes reach the upper bound, the RAID Migration, Thin Provisioning Volume balancing, and Tier pool balancing cannot be performed.

  • Number of registered RAID groups

  • Number of registered Thin Provisioning Pools

  • Number of registered Thin Provisioning Pools that can enable Deduplication/Compression

  • Number of registered Flexible Tier Pools

  • Number of registered Flexible Tier Sub Pools

  • Number of registered Flexible Tier Pool Elements

  • Number of registered volumes

  • Number of registered host WWNs

  • Number of registered iSCSI hosts

  • Number of registered SAS addresses

  • Number of registered affinity groups

  • Advanced Copy table size

  • REC transfer buffer size

  • REC path

  • Total value of the number of RAID Migration in progress, the number of Thin Provisioning Volume balancing in progress, and the number of Tier pool balancing in progress

  • Number of Flexible Tier Pool Element Migration in progress

  • Total capacity of Thin Provisioning Volumes

  • Total capacity of FTVs

  • Used capacity of Flexible Tier Sub Pool

  • Number of registered TFO groups

  • Created capacity of Flexible Tier Pool

  • Extended capacity of Flexible Tier Pool

  • Created capacity of Flexible Tier Sub Pool

  • Extended capacity of Flexible Tier Sub Pool

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

Check the number or size of configuration items registered in the storage device.

When using Deduplication/Compression, check whether the number of Thin Provisioning Pools that can enable Deduplication/Compression, or the number of registered volumes including the volumes required to enable Deduplication/Compression or the size of the volumes reaches the upper limit. The number of Thin Provisioning Pools that can enable Deduplication/Compression varies with the system model and firmware version number. Refer to the hardware manuals for details.

When using the ODX Buffer Volume, confirm if the number of registered volumes including the ODX Buffer Volume has reached the maximum limit. As the ODX Buffer Volume cannot be displayed with this product, confirm this through ETERNUS Web GUI.
To register a new item for which the upper bound has been reached, an existing one has to be removed from the configuration.

When the REC transfer buffer size is changed, the REC transfer buffer of the connection source device or the connection destination device might be deleted. If the REC transfer buffer has been deleted, set the REC transfer buffer size again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3528

The specified transfer rate cannot be used.

Explanation

The problem can be one of the following:

  • For the transfer rate of the iSCSI port, a value other than 100 Mbit/s Full duplex/Half duplex auto-setting, 100 Mbit/s Full duplex, 1 Gbit/s Full duplex/Half duplex auto-setting, 1 Gbit/s Full duplex, 10 Gbit/s Full duplex/Half duplex auto-setting or Auto-negotiation was specified.

  • For the specified FC port, an unavailable transfer rate was specified.

  • For the specified iSCSI port, an unavailable transfer rate was specified.

  • For the specified SAS port, an unavailable transfer rate was specified.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the transfer rate and/or the FC, iSCSI, or SAS ports, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3529

Loop ID cannot be specified.

Explanation

The Loop ID can be specified when the connection mode of the FC port is FC-AL.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the connection mode of the FC port, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (F Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3530

The specified frame size is wrong.

Explanation

The specified frame size is wrong.
The 512, 1024, or 2048 bytes can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the specified frame size, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3531

The specified combination cannot be used. {0}

Explanation

The specified combination cannot be used.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the combination of the specified parameters, re-execute the operation.

If this message is output in the caution alarm value setting for Thin Provisioning Volume, after checking that the type of target volume is Thin Provisioning Volume, re-execute the operation.

If this message is displayed with the following settings of NAS management, the settings may have been changed. After checking the following settings, re-execute the operation.

  • Shared folder

  • NAS interface

  • Authentication server

  • Snapshot setting

  • Quota setting

If you still have a problem, collect the information required for troubleshooting as described in the following manual and contact Fujitsu Technical Support.

  • When using Express

    Refer to "Collecting Troubleshooting Information" in the Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser

    Execute the operation again after confirming the "Command References" in the Storage Cruiser Operation Guide.

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3532

The value of Advanced Copy parameter is out of range.

Explanation

The problem can be one of the following:

  • The table size is beyond the range of values that can be set on the device.

  • The bitmap resolution rate is beyond the range of values that can be set on the device.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the table size or the bitmap resolution rate, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3533

The specified value cannot be used for specified storage device ({0}). {1}

Explanation

  • When using Express

    The problem might be one of the following:

    • An alias was set for a device that cannot use aliases.

    • An unsupported value or character length was set for the alias.

    • Encryption was enabled for a device that cannot use any the following:

      • Encrypted volume

      • Encrypted Thin Provisioning Pool

    • In the creation of a RAID group, any the following was set:

      • A registered RAID group

      • An assigned CM was specified that is unavailable on the selected device

      • Disk configuration was specified that is unavailable on the selected device

    • In the creation or capacity expansion of a Thin Provisioning Pool, an unsupported value was set for the specified device.

    • A Dedicated Hot Spare disk was set for a device that cannot use Dedicated Hot Spare.

    • A RAID Migration to a Thin Provisioning Pool operation was started on a system that does not support this type of operation.

    • A REC Disk buffer size was set on the specified device where this setting is not supported.

    • The Thin Provisioning Volume balancing was performed under either of the following conditions:

      • For starting the Thin Provisioning Volume balancing, the conditions that are defined by the ETERNUS Disk storage system were not satisfied.

      • A volume whose data is being migrated by Online Storage Migration was specified.

    • A value was specified that cannot be used by the selected device.

  • When using Storage Cruiser

    The problem might be one of the following:

    • An alias was set for a device that cannot use aliases.

    • An unsupported value or character length was set for the alias.

    • A Stripe Depth was set for a device that cannot specify the Stripe Depth.

    • Encryption was enabled for a device that cannot use any the following

      • Encrypted volume

      • Encrypted Thin Provisioning Pool

      • Encrypted Flexible Tier Pool

    • In the creation of a RAID group, any the following was set

      • A registered RAID group

      • An assigned CM was specified that is unavailable on the selected device

      • Disk configuration was specified that is unavailable on the selected device

    • In the creation of a Thin Provisioning Pool, either of the following was performed

      • A disk capacity type was specified for a device whose disk capacity type cannot be specified.

      • A Thin Provisioning Pool capacity was specified for a device whose Thin Provisioning Pool capacity cannot be specified.

      • Disk attribute or reliability was specified that cannot be set on the selected device.

      • A disk capacity type or an assigned CM was specified that is unavailable on the selected device.

    • In the capacity expansion of a Thin Provisioning Pool, either of the following was performed

      • A disk capacity type was specified for a device whose disk capacity type cannot be specified.

      • A Thin Provisioning Pool capacity was specified for a device whose Thin Provisioning Pool capacity cannot be specified.

      • A disk capacity type or an assigned CM was specified that is unavailable on the selected device.

    • In the creation or modification of a Flexible Tier Pool, the warning alarm value or caution alarm value was specified that cannot be set on the selected Flexible Tier Pool.

    • In the creation of a Flexible Tier Sub Pool, either of the following was performed

      • Disk attribute was specified that cannot be set on the selected device.

      • An assigned CM was specified that is unavailable on the selected device.

    • In the capacity expansion of a Flexible Tier Sub Pool, either of the following was performed

      • An assigned CM was specified that is unavailable on the selected device.

      • A capacity below the specified Flexible Tier Sub Pool capacity was specified.

    • A Dedicated Hot Spare disk was set for a device that cannot use Dedicated Hot Spare.

    • In the creation or modification of a Flexible Tier Volume, an unavailable priority of Flexible Tier Sub Pool was specified.

    • The operation was started for a device that does not support any the following operations

      • A RAID Migration to a Thin Provisioning Pool

      • A RAID Migration to a Flexible Tier Pool

    • The volume capacity was specified in the following operations

      • A RAID Migration of a Thin Provisioning volume

      • A RAID Migration of a Flexible Tier Volume

    • In the RA mode change of the FC port or iSCSI port, an unavailable value was specified that cannot be set on the selected device.

    • An unavailable value was specified for the IP address, subnet mask, or gateway of an iSCSI port.

    • An unavailable value was specified for the IP address that confirms the IP arrival status of an iSCSI port.

    • A transfer speed was specified for a device whose transfer speed on the SAS port cannot be set.

    • A default host response was specified for a device whose default host response cannot be modified.

    • A REC path of an iSCSI port was specified for a device that does not support REC paths of iSCSI ports.

    • "Auto" was set to the Failback mode for a device that cannot use Automatic Failback.

    • The Thin Provisioning Volume balancing was performed under either of the following conditions:

      • For starting the Thin Provisioning Volume balancing, the conditions that are defined by the ETERNUS Disk storage system were not satisfied.

      • A volume whose data is being migrated by Online Storage Migration was specified.

    • A value was specified that cannot be used by the selected device.

Parameters

{0} : IP address of storage device
{1} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

  • When using Express

    After checking the device or the firmware version, re-execute the operation.
    If the firmware version is old, after upgrading the firmware, re-execute the operation.

    If the Thin Provisioning Volume balancing was performed by specifying the volume whose data is being migrated by Online Storage Migration, after the migration is completed, re-execute the operation.

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser

    After confirming the value that can be specified for the device by "Command References" in the Storage Cruiser Operation Guide, re-execute the operation.
    In addition, check the firmware version of the storage device. If the firmware version is old, after applying the new version, re-execute the operation.

    If the Thin Provisioning Volume balancing was performed by specifying the volume whose data is being migrated by Online Storage Migration, after the migration is completed, re-execute the operation.

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3534

The specified port({0}) enable of security setting.

Explanation

The security function (host affinity mode) is enabled for the specified port.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

The host affinity mode must be disabled for the specified port. Either disable the host affinity mode or specify a different port ID, and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3535

The specified disk ({0}) does not exist.

Explanation

The specified disk does not exist.

Parameters

{0} : Disk number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct disk number and re-execute the operation.

ssmgr3536

The specified SAS address ({15}) is wrong.

Explanation

The specified SAS address is wrong.

Parameters

{15} : SAS address

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct SAS address and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3537

The type of specified Port ({0}) is different.

Explanation

The specified port type is different.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Set the correct port type and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3538

Failed to obtain the information for the remote device ({0}). detail message={1}

Explanation

The information for the remote device could not be obtained.

Parameters

{0} : IP address for the remote device
{1} : Detailed message

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the remote device status, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3539

Failed to measure the round trip time.

Explanation

The problem can be one of the following:

  • REC path connection type is set to direct.

  • REC path status is abnormal.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the connection and the REC path, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3540

REC path setting is wrong.

Explanation

  • When using Express

    The problem can be one of the following:

    • The status of the device where the REC path is set and the specified REC path status do not match.

    • The specified REC path setting is wrong.

  • When using Storage Cruiser

    The problem can be one of the following:

    • The connection destination storage device is not supported.

    • The same device is specified as both source and target device in the connection.

    • Unsupported port type is specified.

    • The source and target devices in the connection have different port types.

    • The status of the device where the REC path is set and the specified REC path status do not match.

    • The IP address that corresponds to the specified IP address type is not set to the iSCSI port.

    • The specified REC path setting is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the REC path settings, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3542

Required value is not specified.

Explanation

Required value is not specified.

System Response

The system terminates processing.

System Administrator Corrective Action

After confirming the "Command References" in the Storage Cruiser Operation Guide, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3543

The specified MTU size is wrong.

Explanation

The specified MTU size is wrong.
The 1000, 1050, 1100, 1150, 1200, 1250, 1300, 1350, 1400, or 1438 bytes can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the specified MTU size, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3544

The specified remote device is wrong.

Explanation

The problem can be one of the following:

  • The connection destination storage device does not support REC function.

  • The type of the connection destination storage device is Mainframe.

  • The connection destination storage device is connected with iSCSI-RA.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the connection destination storage device, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3545

The specified forwarding interval is wrong.

Explanation

The specified transfer interval of the REC buffer REC is wrong.
The 1 sec, 2 sec, 4 sec, 8 sec 15 sec, 30 sec 45 sec, 60 sec, 75 sec, 90 sec, 105 sec, or 120 sec can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the transfer interval of the REC buffer, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3546

The specified HALT Wait Timer is wrong.

Explanation

The specified HALT wait timer of the REC buffer REC is wrong.
The 0sec, 5sec, 10sec or 15sec can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the HALT wait timer of the REC buffer, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3547

The specified monitoring time is wrong.

Explanation

The specified monitoring time of the REC buffer REC is wrong.
The value from 0 min to 15 min can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the monitoring time of the REC buffer, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3548

The device ({0}) which is not managed in this software is set to the REC path.

Explanation

A storage device not managed by this software has been attached to the REC path.

Parameters

{0} : Box ID of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

After registering the corresponding storage device in the software, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3549

The specified REC path ({0}) does not exist.

Explanation

The specified REC path does not exist.

Parameters

{0} : Combination of the connection source port and the connection destination port

System Response

The system terminates processing.

System Administrator Corrective Action

After correcting the REC path settings, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3550

The amount of memory of CM is different.

Explanation

CMs have different memory capacities.

In the REC buffer settings, the memory capacities of all CMs must be the same.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the memory capacity of CM, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3551

Because the number of REC path reaches the upper bound, it is not possible to make it.

Explanation

The problem can be one of the following:

  • The number of devices specified in REC path has reached the upper limit.

  • The number of ports of the connection targets specified in REC path has reached the upper limit.

  • The number of paths between the own device and the target devices in the connection specified in REC path has reached the upper limit.

  • The number of paths between the ports on the own device and the ports on the target devices in the connection specified in REC path has reached the upper limit.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the numbers in REC path. For setting a new REC path, any existing REC path must be deleted beforehand.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3552

The specified REC buffer is not supported.

Explanation

The specified REC buffer is not supported.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the REC buffer type, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3553

The volume does not exist in specified RAID group ({0}).

Explanation

The volume does not exist in the specified RAID group.
The volume must be existed in the RAID group which the Logical Device Expansion is performed.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the RAID group, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3554

The encryption cannot be set.

Explanation

Processing was terminated because encryption cannot be set.
Encrypted volumes cannot be created in RAID groups that consist of SEDs.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the RAID group, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3555

The PIN data exists in specified volume ({0}).

Explanation

Processing ended because the PIN data existed in the specified volume.
The volume where the PIN data exists cannot be formatted.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

After confirming the volume, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3556

In the status of specified Thin Provisioning Pool ({0}), it is not possible to process it.

Explanation

The operation cannot be performed because the specified Thin Provisioning Pool is abnormal state.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

  • When formatting all area

    After checking that the status of the specified Thin Provisioning Pool is "Available", "Partially Readying", or "Readying", re-execute the operation.

  • When formatting the unformatted area

    After checking that the status of the specified Thin Provisioning Pool is "Partially Readying" or "Readying", re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3557

Because total value of the number of RAID Migration in progress and the number of Thin Provisioning Volume balancing in progress reaches the upper bound, it is not possible to make it.

Explanation

The problem can be one of the following:

  • RAID Migration or Thin Provisioning Volume balancing cannot be performed, as this would exceed the total value of the number of RAID Migrations and the number of Thin Provisioning Volume balancing that can be handled at the same time.

  • RAID Migration cannot be performed, as there is no free space in the RAID group at the RAID Migration target.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the total value of the number of RAID Migration in progress and the number of Thin Provisioning Volume balancing in progress, and/or the RAID groups at the target of RAID Migration.

For starting a new RAID Migration, any existing RAID Migration or Thin Provisioning Volume balancing must have completed. Try again after all existing RAID Migration or Thin Provisioning Volume balancing have completed.

If there is no space available in the RAID group at the target of RAID Migration, after securing more free space, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3558

The specified value is functionally wrong. {0}

Explanation

The specified value is functionally wrong.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

  • When using Express

    Refer to "Collecting Troubleshooting Information" in the Express Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When using Storage Cruiser

    After confirming "Command References" in the Storage Cruiser Operation Guide, re-execute the operation.

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3559

CHAP setting is not supported.

Explanation

The problem can be one of the following:

  • The CHAP certification has been set for the specified iSCSI port

  • The CHAP certification has been set for the source device iSCSI port of the REC path

  • The CHAP certified user name set for the source device iSCSI port of the REC path contains a "?" character.

  • The CHAP certified password set for the source device iSCSI port of the REC path contains a "?" character.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the CHAP certification settings, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3560

The specified mode is wrong.

Explanation

The problem can be one of the following:

  • You attempted to change the port mode to CA on a port whose mode already is CA.

  • You attempted to change the port mode to RA on a port whose mode already is RA.

  • The specified port mode is not supported.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the specified port, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3561

The specified device ({0}) does not support Flexible Tier function.

Explanation

In the specified device, Automated Storage Tiering is disabled or not supported.

Parameters

{0} : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

The storage devices below support Automated Storage Tiering.

Storage Device Name

Firmware Version

ETERNUS DX S5/S4/S3 series (excluding the ETERNUS DX60 S5/S4/S3)
ETERNUS AF All-Flash Arrays
ETERNUS DX200F (available only for one layer operations)

All versions

ETERNUS DX S2 series (excluding the ETERNUS DX60 S2)

V10L20 or later

To use Automated Storage Tiering, it is necessary to register the Thin Provisioning license and enable Automated Storage Tiering. Check the model, firmware version, registration status of the Thin Provisioning license and setting status of Automated Storage Tiering of the specified storage device.

If the firmware is an older version, then apply firmware that supports Automated Storage Tiering.
If the firmware has been applied, register the license of Thin Provisioning.
If the license of Thin Provisioning has been registered, after enabling Automated Storage Tiering, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3562

The specified Flexible Tier Pool ({0}) does not exist.

Explanation

The specified Flexible Tier Pool does not exist.

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct Flexible Tier Pool number and re-execute the operation.

ssmgr3563

The specified Flexible Tier Sub Pool ({0}) does not exist.

Explanation

The specified Flexible Tier Sub Pool does not exist.

Parameters

{0} : Flexible Tier Sub Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct Flexible Tier Sub Pool number and re-execute the operation.

ssmgr3564

Specified device ({0}) cannot change the Flexible Tier function.

Explanation

Any of the following situations may be a possibility:

  • Enabling Automated Storage Tiering failed because Automated Storage Tiering is already enabled on the storage system.

  • Enabling Automated Storage Tiering failed because the maximum number of volumes has been registered in the storage system.

  • Disabling Automated Storage Tiering failed because Automated Storage Tiering is already disabled on the storage system.

  • Disabling Automated Storage Tiering failed because a Flexible Tier Pool exists on the storage system.

Parameters

{0} : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

After checking that the status of Automated Storage Tiering in the specified device is correct, and clicking Reload Status on the Action pane of the Overview, re-execute the operation.

If a Flexible Tier Pool is registered in the device, Automated Storage Tiering cannot be disabled. After deleting the Flexible Tier Pool, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3565

In the status of specified Flexible Tier Pool ({0}), it is not possible to execute format.

Explanation

Any of the following situations may be a possibility:

  • There is no Flexible Tier Sub Pool in the specified Flexible Tier Pool.

  • The status of the specified Flexible Tier Pool is abnormal.

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Formatting a Flexible Tier Pool is possible only if Flexible Tier Sub Pools exist in the Flexible Tier Pool. After checking that a Flexible Tier Sub Pool is defined in the Flexible Tier Pool, re-execute the operation.

If formatting all area of a Flexible Tier Pool, after checking that the status of the specified Tier Pool is either "Available", "Partially Readying", or "Readying", re-execute the operation.
If formatting an unformatted area of a Flexible Tier Pool, after checking that the status of the specified Tier Pool is either "Partially Readying" or "Readying", re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3566

In the status of specified Volume ({0}), it is not is not possible to execute RAID migration.

Explanation

Any of the following situations may be a possibility:

  • The status of the specified volume is abnormal.

  • The RAID Migration of the specified volume is in progress.

  • The Thin Provisioning Volume balancing of the specified volume is in progress.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the volume status. If the status is abnormal, after changing the status to normal, re-execute the operation.

If the RAID Migration of the specified volume is in progress, after completing or stopping of the RAID Migration, re-execute the operation.

If the Thin Provisioning Volume balancing of the specified volume is in progress, after completing of the Thin Provisioning Volume balancing, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3567

In the status of specified Flexible Tier Pool ({0}), it is not possible to execute RAID migration.

Explanation

Any of the following situations may be a possibility.

  • The status of the specified Flexible Tier Pool is abnormal.

  • There is not sufficient free space in the specified Flexible Tier Pool.

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the Flexible Tier Pool status. If the status is abnormal, after changing the status to normal, re-execute the operation.

If there is not sufficient free space in the Flexible Tier Pool, after expanding the Flexible Tier Pool capacity, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3568

Flexible Tier Pool Element migration is processing.{0}

Explanation

The operation cannot be executed because the Flexible Tier Pool Element migration is in progress.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After completing of the Flexible Tier Pool Element migration, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3569

The specified Flexible Tier Pool ({0}) does not have Flexible Tier Sub Pool.

Explanation

The following operations cannot be executed because there is no Flexible Tier Sub Pool in the specified Flexible Tier Pool.

  • Flexible Tier Volume creation

  • RAID Migration to the Flexible Tier Pool

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Creation of a Flexible Tier Volume or RAID Migration to a Flexible Tier Pool can be done only if a Flexible Tier Sub Pool has been defined in the specified Flexible Tier Pool. After checking that a Flexible Tier Sub Pool is defined in the Flexible Tier Pool, re-execute the operation.

If there is no Flexible Tier Sub Pool in the Flexible Tier Pool, after creating the Flexible Tier Sub Pool in the Flexible Tier Pool, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3574

The specified value cannot be used for specified storage device in the current firmware ({0})

Explanation

The value that cannot be set in the current firmware version was specified.

The following setting is available only when the storage device is either of the ETERNUS DX S2 series (excluding the ETERNUS DX60 S2) and its firmware version is V10L40 or later.

  • Set the iSCSI-CA port to ON/OFF for the IPv4 function

  • Set the iSCSI-CA port to ON/OFF for the IPv6 function

  • Set the iSCSI-CA port to IPv6 address

  • Set the iSCSI-RA port to ON/OFF for the IPv4 function

  • Set the iSCSI-RA port to ON/OFF for the IPv6 function

  • Set the iSCSI-RA port to IPv6 address

  • Set the IP address of a iSCSI host to IPv6 address

  • Set the IP address of a remote copy destination device to IPv6 address

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

To use functions, refer to the storage device manual and update the firmware.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3575

PFM does not exist.

Explanation

Any of the following situations may be a possibility:

  • PFM is not installed on the storage device.

  • There is any CM that PFM is not installed.

  • All installed PFMs are set with Extreme Cache.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking whether PFM is installed, re-execute the operation.

If all the PFMs are already set with Extreme Cache, no action is necessary. Add PFMs as required.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3577

This operation cannot be executed for the NAS resource is in use.

Explanation

The operation could not be executed because the NAS resource was in use.

System Response

The system terminates processing.

System Administrator Corrective Action

After stopping or waiting for using the NAS resource, re-execute the operation.

If a NAS snapshot is set for the NAS volume, after releasing the settings of NAS snapshot, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3578

This operation cannot be executed for the NAS resource.

Explanation

The operation that cannot be executed for the NAS resource was performed.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified information for any mistakes. If there is any mistake, specify the correct information and re-execute the operation.

If the operation of NAS volume capacity expansion was performed, the firmware may not support the function. When expanding volume capacity, refer to the storage device manual to update the firmware.

When deleting the NAS system volume, refer to the storage device manual.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3579

This operation cannot be executed by the NAS filesystem created with the specified volume ({0}).

Explanation

Since the format of NAS file system is not converted, the specified operation cannot be executed.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

After converting the format of NAS file system in the specified volume, re-execute the operation. Refer to the hardware manual for information on how to change the NAS file system.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3580

The specified storage device is locked. ({0}, {1})

Explanation

The setting of the storage device at local site or remote site is locked.

Parameters

{0} : IP address of storage device at local site
{1} : Box ID of storage device at remote site

System Response

The system terminates processing.

System Administrator Corrective Action

The target storage device is locked by other operation. Wait for the completion of other operation.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3581

Failed to execute the operation, because other operation is executed. ({0}, {1})

Explanation

The process is terminated because other operation is being executed for the storage device at local site or remote site.

Parameters

{0} : IP address of storage device at local site
{1} : Box ID of storage device at remote site

System Response

The system terminates processing.

System Administrator Corrective Action

The target storage device is locked by other operation. Wait for the completion of other operation.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3582

Failed to set the REC session. detail message={0}

Explanation

Creating or deleting of the REC session failed.

Parameters

{0} : Error message of AdvancedCopy Manager Copy Control Module (It may not be output.)

System Response

The system terminates processing.

System Administrator Corrective Action

If an error message of AdvancedCopy Manager Copy Control Module, take appropriate action according to its message.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3583

Please perform recovery. copypair={0}, copygroup={1}, remotevolume={2}, localvolume={3}, boxid={4}

Explanation

Creating or deleting of the volume failed. It is necessary to perform the recovery operation.

Parameters

{0} : Copy pair name
{1} : Copy group name
{2} : Volume number in the storage device at remote site
{3} : Volume number in the storage device at local site
{4} : Box ID of the storage device at remote site

The volume number is displayed with the hexadecimal starting with "0x".
The necessary information for the recovery operation is only output.

System Response

The system terminates processing.

System Administrator Corrective Action

If this message is output during the L-Server deletion processing from ServerView Resource Orchestrator, take appropriate action according to the message that appears immediately before this message. Then, delete the L-Server again.

If this message is output during the processing other than L-Server deletion, take appropriate action according to the message that appears immediately before this message. Then, perform the following recovery operation before retrying the operation.

Delete the displayed copy pair, copy group, volume at remote site and volume at local site in order of the following. It is necessary to perform the following operation for the only displayed items.

  1. Delete the copy pair.

    acpair remove -g copyGroup -p copyPair

    copyGroup : Copy group name
    copyPair : Copy pair name

  2. Delete the copy group.

    acgroup remove -g copyGroup

    copyGroup : Copy group name

  3. Delete the volume at remote site.

    storageadm volume delete -ipaddr ipAddress -remote boxID -remote-volume volumeNumber

    ipAddress : IP address of storage device at local site
    boxID : Box ID of storage device at remote site
    volumeNumber : Volume number in the storage device at remote site

  4. Delete the volume at local site.

    storageadm volume delete -ipaddr ipAddress -volume volumeNumber

    ipAddress : IP address of storage device at local site
    volumeNumber : Volume number in the storage device at local site

Refer to "Command References" in the AdvancedCopy Manager Operation Guide for Copy Control Module for information on the "acpair remove" and "acgroup remote" commands.
Refer to "Command References" in the Storage Cruiser Operation Guide for information on the "storageadm volume" command.

Note

  • When copy pairs other than the displayed copy pair exist in a copy group, do not delete its copy group.

  • When the ssmgr3584 message is output during the deletion of the volume at remote site, check that the specified volume number is correct, and delete the volume specified with -remote-force option.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3584

The specified remote volume might be used.

Explanation

The deletion process is terminated because the specified storage device at remote site may be used.

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the specified IP address, Box ID and volume number are correct.
After checking that the specified volume is not used, re-execute the operation specified with -remote-force option.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3585

The specified device does not registered in AdvancedCopy Manager. ({0})

Explanation

Creating or deleting of the volume failed because the specified storage device is not registered into AdvancedCopy Manager.

Parameters

{0} : IP address of storage device at local site or Box ID of storage device at remote site

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the displayed IP address or Box ID is a resource of the target storage device.

If the specified storage device is not registered into AdvancedCopy Manager, refer to the ServerView Resource Orchestrator manuals and perform the settings to use Dynamic LUN Mirroring function.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3586

Unable to operate the remote storage device. detail message=({0})

Explanation

It is not possible to operate the storage device at remote site because of any of the following reasons:

  • Box ID of the specified storage device at remote site is incorrect.

  • The REC path status is abnormal.

  • The firmware of the storage device at remote site does not support the Dynamic LUN Mirroring function.

Parameters

{0} : Detailed message

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct Box ID for the storage device at remote site.
Check the REC path status.
Apply the firmware which is supporting the Dynamic LUN Mirroring function.

When the ssmgr3583 message is also output with this message, perform the recovery operation according to [System Administrator Corrective Action] in the ssmgr3583 message.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3600

The specified values in NAS interface are not correct. Detail message={0}

Explanation

The processing failed because the NAS interface settings are not correct.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the specified value, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3601

The specified Shared Folder ({0}) does not exist.

Explanation

The processing failed because the specified shared folder does not exist.

Parameters

{0} : Shared folder number

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that the specified shared folder has been deleted. Check whether the specified shared folder exists.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3602

The specified NAS Interface ({0}) does not exist.

Explanation

The processing failed because the specified NAS interface in the storage device does not exist.

Parameters

{0} : NAS interface number

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that the specified NAS interface has been deleted. Check whether the specified NAS interface exists.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3603

The specified NAS port ({0}) does not exist.

Explanation

The processing failed because the specified NAS port in the storage device does not exist.

Parameters

{0} : Specified Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct NAS port and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3604

The specified port ({0}) is not NAS port.

Explanation

The processing failed because the specified port in the storage device is not a NAS port.

Parameters

{0} : Specified Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that the specified NAS port has been deleted because of reduction or other reasons. Check whether the specified NAS port exists.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3605

The specified volume ({0}) is not NAS volume.

Explanation

The processing failed because the specified volume in the storage device is not a NAS volume.

Parameters

{0} : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct NAS volume and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3610

NAS settings are not correct. Detail message={0}

Explanation

The processing failed because the NAS settings are not correct.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Check the parameters and the device status according to the detailed message, and re-execute the operation after solving the problem.

  • If detailed message is "Authentication failure [ED70B]"

    Any of the following situations may be a possibility. Check the setting values to the ETERNUS Disk storage system or authentication server, and then try the operation again. Refer to the ETERNUS Disk storage system manuals for notes on the authentication server settings.

    • There is some wrong setting value to the authentication server.

    • The owner/group specified for the shared folder does not exist on the authentication server.

    • The time between the device and authentication server is not synchronized.

  • If detailed message is "NAS system volume does not exist. Create a shared folder at first [ED70B]"

    No NAS system volume exists when creating a NAS interface or setting up the authentication server. A NAS system volume is created by creating a shared folder. For this reason, create a shared folder and then try the operation again.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3611

The specified operation could not be executed at the current mount status.

Explanation

The specified operation cannot be performed because the NAS volume is being unmounted.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the storage device status. After mounting the NAS volume, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3612

The device ({0}) is changing NAS configuration.

Explanation

The processing failed because the operation was performed during changing NAS configuration.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

After waiting for the NAS configuration changing to complete, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3613

NAS function is not available for specified device ({0}).

Explanation

The processing failed because the operation was performed for the storage device that the NAS Option is not installed.

Parameters

{0} : IP address of storage device

System Response

The system terminates processing.

System Administrator Corrective Action

When the NAS Option is installed in the specified storage device, after performing the Reload Conf. operation on Web Console, re-execute the operation.

When the NAS Option is not installed in the specified storage device, after adding the NAS Option by referring to the ETERNUS Disk storage system manuals, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3614

Error occurred in mounting or unmounting NAS backup data. Detail message={0}

Explanation

The processing failed because an error occurred in mounting or unmounting NAS backup destination.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

Take appropriate action indicated by "A.9 Error Messages of NAS".

ssmgr3615

NAS Interface allocation to the port was released by the port bonding setting. Port=port, NAS Interface=interfaceNumber, Detail message=detail

Explanation

NAS interface allocation to the port was released by the port bonding setting.

Parameters

port : Specified port ID
interfaceNumber : Unallocated NAS interface number
detail : Error message

System Response

The system terminates processing.

System Administrator Corrective Action

Display the NAS interface list from Web Console to check whether the NAS interface that is displayed in interfaceNumber is allocated to the port.
If there is any NAS interface that is not allocated to the port, reconfigure the port by the "Change NAS Interface" operation.

ssmgr3616

The specified quota setting does not exist.

Explanation

The specified quota setting does not exist.

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that the specified quota setting has been deleted. Check whether the specified quota setting exists.
The specified quota setting can be checked on the Operation History screen of Web Console.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3617

Operation cannot be executed, because the port(port) has redundant configuration.

Explanation

Operation cannot be executed because the specified port has redundant configuration.

Parameters

port : Specified port ID

System Response

The system terminates processing.

System Administrator Corrective Action

After releasing the redundant port by the "Change NAS Interface" operation, re-execute the operation.

ssmgr3618

Snapshot setting was not executed to the specified NAS volume (volumeNumber).

Explanation

Snapshot setting was not executed to the specified NAS volume.

Parameters

volumeNumber : NAS volume number

System Response

The system terminates processing.

System Administrator Corrective Action

It is possible that snapshot setting for the specified NAS volume has been deleted. Check whether the snapshot setting exists.
If it exists, re-execute the operation.
If it does not exist, after performing the snapshot setting and as required, re-execute the operation.

ssmgr3619

Operation cannot be executed, because the status of NAS port (port) has a problem. Detail message=detail

Explanation

Operation cannot be executed because the status of NAS port has a problem.

Parameters

port : Port ID with a problem
detail : Type of problem

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether any error is occurring in the NAS port with the port ID that is displayed in port. If the type of problem is "Failover is active. [ED70D]", some error may be occurring in a redundant port of the target NAS port. If so, after error recovery, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3620

NAS authentication settings are not correct. Detail message=detail

Explanation

Any of the following problems is in the NAS authentication settings:

  • Authentication server setting is incorrect.

  • Communication failure with the authentication server.

  • The time of day (TOD) on the storage device does not agree with that of the authentication server.

  • Specified user or group is not set to the authentication server.

Parameters

detail : Error message

System Response

The system terminates processing.

System Administrator Corrective Action

Check the settings in the authentication server, settings on the authentication server and settings on the ETERNUS Disk storage system and if any error in the settings, modify it and re-execute the operation.
Refer to the ETERNUS Disk storage system manuals for notes on the authentication server settings.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3621

NAS filesystem status is abnormal. ({0})

Explanation

The processing failed because an error occurred in the NAS file system of the storage device.

Parameters

{0} : Error message number of ETERNUS Disk storage system

System Response

The system terminates processing.

System Administrator Corrective Action

Check the parameters and the device status according to the ETERNUS CLI User's Guide, and re-execute the operation after solving the problem.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3623

The specified shared folders cannot be deleted, because some files or folders exist in there.
Delete all the files and folders in the shared folders first.

Explanation

The specified shared folders cannot be deleted because files or folders exist.

System Response

The system terminates processing.

System Administrator Corrective Action

After performing one of the following actions, re-execute the operation:

  • If files or folders exist under the specified shared folder

    Delete all the files and folders.
    If you delete "homes" that is the shared folder for home directory, use the Clear NAS Data function of the ETERNUS Disk storage system to delete all the files and folders (including home directory) under "homes". Refer to the ETERNUS Disk storage system manuals for details about the Clear NAS Data function.

  • If the specified shared folder is currently being accessed from the client

    Stop access to the shared folder.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3624

SDPV corresponding to NAS volume encryption settings does not exist.

Explanation

The processing failed because NAS snapshot settings was performed though SDPV corresponding to NAS volume encryption settings did not exist.

If any encrypted NAS volume and unencrypted NAS volume exist in the ETERNUS Disk storage system, create an encrypted SDPV and an unencrypted SDPV.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the NAS volume encryption settings and creating a corresponding SDPV, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3625

Since the mode of snapshot settings is Manual, snapshot operations cannot be executed.

Explanation

The processing failed because Automatic mode snapshot settings/deletion was performed for Manual mode snapshot settings.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the mode of snapshot settings that was set to NAS volume.
If necessary, after referring to the ETERNUS Disk storage system manuals and deleting Manual mode snapshot settings, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3626

The specified shared folders cannot be operated, because one or more shared folders have connection. Disconnect it first.

Explanation

The shared folders being accessed from a client cannot be operated.

System Response

The system terminates processing.

System Administrator Corrective Action

After stopping all the accesses to the shared folder from the client, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3627

Since local users or local groups exist in storage, the specified operation cannot be executed. Delete all local users and local groups.

Explanation

Since any local user or any local group exists in the storage device, the authentication server cannot be configured.

System Response

The system terminates processing.

System Administrator Corrective Action

After deleting all local users and local groups in the storage device, re-execute the operation. Refer to the ETERNUS Disk storage system manuals for information on how to delete a local user and a local group.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3700

Failed to set the Advanced Copy function.

Explanation

Setting up the Advanced Copy function failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3701

Failed to obtain the Advanced Copy function information.

Explanation

Obtaining of the information of the Advanced Copy function failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3702

Failed to set the Advanced Copy parameter.

Explanation

Setting of the parameter of the Advanced Copy function failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3703

Failed to obtain the Advanced Copy parameter information.

Explanation

Obtaining of the parameter information of the Advanced Copy function failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3704

Failed to modify the raidgroup name.

Explanation

Changing of the RAID group name failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3705

Failed to modify the volume name.

Explanation

Changing of the volume name failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3706

Failed to obtain the LUN Mapping information.

Explanation

Obtaining of the LUN Mapping information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3707

Failed to create the iSCSI Host.

Explanation

The iSCSI host creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3708

Failed to delete the iSCSI Host.

Explanation

The iSCSI host deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3709

Failed to modify the iSCSI Host.

Explanation

Changing of the iSCSI host failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3710

Failed to obtain the iSCSI Host information.

Explanation

Obtaining of the iSCSI host information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3712

Failed to create the SAS Host.

Explanation

The SAS host creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3713

Failed to delete the SAS Host.

Explanation

The SAS host deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3714

Failed to modify the SAS Host.

Explanation

Changing of the SAS host failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3715

Failed to obtain the SAS Host information.

Explanation

Obtaining of the SAS host information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3717

Failed to modify the SAS Port.

Explanation

Configuring of the SAS port failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3718

Failed to obtain the SAS Port information.

Explanation

Obtaining of the SAS port information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3719

Failed to obtain the volume encrypting progress.

Explanation

Obtaining of the progress information of the volume encryption processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3720

Failed to obtain the Thin Provisioning Pool format progress.

Explanation

Obtaining of the progress information of the Provisioning Pool format processing failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3721

Failed to apply the Eco-mode schedule.

Explanation

Eco-mode schedule failed to apply.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3722

Failed to obtain the Eco-mode schedule information.

Explanation

Obtaining of the Eco-mode schedule information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3723

Failed to modify the Thin Provisioning Pool name.

Explanation

Changing of the Thin Provisioning Pool name failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3724

Failed to create the Hot Spare disk.

Explanation

The Hot Spare disk creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3725

Failed to delete the Hot Spare disk.

Explanation

The Hot Spare disk deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3726

Failed to set the Snap Data Pool.

Explanation

Configuring of the Snap Data Pool failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3727

Failed to obtain the Snap Data Pool information.

Explanation

Obtaining of the Snap Data Pool information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3728

Failed to set the Snap Data Pool policy.

Explanation

Configuring of the Snap Data Pool policy failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3729

Failed to obtain the Snap Data Pool policy information.

Explanation

Obtaining of the Snap Data Pool policy information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3730

Failed to obtain the Snap Data Pool Volume information.

Explanation

Obtaining of the Snap Data Pool Volume information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3731

Failed to obtain the session information of Snap Data Pool Volume.

Explanation

Obtaining of the session information of Snap Data Pool Volume failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3732

Failed to set the encryption mode.

Explanation

Configuring of the Encryption function failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3733

Failed to obtain the encryption mode information.

Explanation

The Encryption information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3734

Failed to obtain the enclosure information.

Explanation

Obtaining of the enclosure information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3735

Failed to set the Reset Group.

Explanation

Configuring of the Reset Group failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3736

Failed to obtain the Reset Group information.

Explanation

Obtaining of the Reset Group information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3737

Failed to create the REC path.

Explanation

The REC path creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3738

Failed to delete the REC path.

Explanation

The REC path deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3739

Failed to obtain the REC path information.

Explanation

The REC path information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3740

Failed to set the Round Trip Time.

Explanation

The Round Trip Time could not be set.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3741

Failed to create the REC buffer.

Explanation

The REC buffer creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3742

Failed to delete the REC buffer.

Explanation

The REC buffer deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3743

Failed to obtain the REC buffer information.

Explanation

REC transfer buffer information could not be obtained.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3744

Failed to unlock the device.

Explanation

Unlocking of the device failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3745

Failed to set accesspath.

Explanation

Configuring of the access path failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3746

Failed to obtain the FCoE Port information.

Explanation

Obtaining of the FCoE port information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3747

Failed to set the Flexible Tier mode.

Explanation

Setting up Automated Storage Tiering failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3748

Failed to obtain the Flexible Tier mode information.

Explanation

Obtaining of the Automated Storage Tiering information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3749

Failed to create the Flexible Tier Pool.

Explanation

The Flexible Tier Pool creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3750

Failed to delete the Flexible Tier Pool.

Explanation

The Tier pool deletion failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Tier pools that consist of VVOL datastores or Clone backup VVOL datastores cannot be deleted. After deleting the VVOL datastore or the Clone backup VVOL datastore, or after deleting the Tier pool from the VVOL datastore or the Clone backup VVOL datastore, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3751

Failed to modify the Flexible Tier Pool.

Explanation

Modifying of the Flexible Tier Pool failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3752

Failed to format the Flexible Tier Pool.

Explanation

Formatting of the Flexible Tier Pool failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3753

Failed to obtain the Flexible Tier Pool information.

Explanation

Obtaining of the Flexible Tier Pool information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3754

Failed to obtain the Flexible Tier Pool format progress.

Explanation

Obtaining of the Flexible Tier Pool format progress failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3755

Failed to create the Flexible Tier Sub Pool.

Explanation

The Flexible Tier Sub Pool creation failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3756

Failed to expand the Flexible Tier Sub Pool capacity.

Explanation

Expanding of the Flexible Tier Sub Pool capacity failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3757

Failed to modify the Flexible Tier Sub Pool.

Explanation

Modifying of the Flexible Tier Sub Pool failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3758

Failed to obtain the Flexible Tier Sub Pool information.

Explanation

Obtaining of the Flexible Tier Sub Pool information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3759

Failed to execute the Flexible Tier Pool Element migration.

Explanation

The Flexible Tier Pool Element migration failed to execute.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3760

Failed to obtain the Flexible Tier Pool Element migration progress.

Explanation

Obtaining of the Flexible Tier Pool Element migration progress failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3761

Failed to modify the volume.

Explanation

Modifying of the volume failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3762

Failed to obtain the Flexible Tier Volume detail information.

Explanation

Obtaining of the Flexible Tier Volume detail information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3763

Failed to obtain the Thin Provisioning Pool Element/Flexible Tier Pool Element information.

Explanation

Obtaining of the Thin Provisioning Pool Element and Flexible Tier Pool Element information failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3953

The device ({0}) cannot be specified. Two or more devices with the same name exist.

Explanation

Since the specified device name is used by more than one device, the target device cannot be identified.

Parameters

{0} : Specified device name

System Response

The system terminates processing.

System Administrator Corrective Action

The device name should be unique within the system.
Check the device name within the system and change it so that it can be unique. If you are searching subnets, check the devices within subnets, as well.

ssmgr3957

Used for HostAffinity, it is not operable.

Explanation

Any of the following situations may be a possibility:

  • The specified volume is in use by host affinity.

  • The specified affinity group is in use by host affinity.

  • The specified affinity group is in use by Veeam Storage Integration.

  • The volume of specified affinity group is in use by host affinity.

  • The specified port is in use by host affinity.

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the specified affinity group is correct.
If correct, after cancelling the use of host affinity, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3958

Used for Storage Cluster, it is not operable.

Explanation

Any of the following situations may be a possibility:

  • The specified volume is in use by Storage Cluster.

  • The specified affinity group is in use by Storage Cluster.

  • The volume of specified affinity group is in use by Storage Cluster.

  • The specified port is in use by Storage Cluster.

  • A storage device that does not support a capacity expansion of the business volume used by Storage Cluster was specified.

  • The specified TFO paired volume is set to a different affinity group.

System Response

The system terminates processing.

System Administrator Corrective Action

If this error occurs while expanding the business volume capacity, check the firmware version of the storage device. If the ETERNUS DX S3 series, the ETERNUS AF series, or the ETERNUS DX200F is used with a firmware version earlier than V10L30, after applying firmware version V10L30 or later, re-execute the operation.

If this error occurs due to releasing a TFO pair or expanding the capacity of a business volume for the ETERNUS DX S3 series, the ETERNUS AF series, or the ETERNUS DX200F with a firmware version V10L30 or later, or the ETERNUS DX S5/S4 series, the ETERNUS AF S3/S2 series, the specified TFO paired volume might be registered to a different affinity group. If the specified TFO paired volume is already registered to a different affinity group, delete the target volume from the other affinity group and re-execute the operation.

If this error occurs in cases other than this, after cancelling the use of Storage Cluster, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3959

Because the WWN of the specified port ({0}) is changed, it is not operable.

Explanation

The operation cannot be performed because the WWN of the specified port has been changed by the Storage Cluster.

Parameters

{0} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

After restoring WWN of the port using ETERNUS CLI, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3960

The specified port ({1}) of the device ({0}) is registered to Port Group.

Explanation

The specified port has been registered to the port group.

Parameters

{0} : IP address of the storage device
{1} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

After deleting the port from the port group, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3961

The specified TFO Group ({1}) of the device ({0}) does not exist.

Explanation

The specified TFO group does not exist.

Parameters

{0} : IP address of the storage device
{1} : TFO group number

System Response

The system terminates processing.

System Administrator Corrective Action

Specify a correct TFO group number and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3962

The specified port ({1}) of the device ({0}) is not registered to TFO Group.

Explanation

The specified port is not registered to the TFO group.

Parameters

{0} : IP address of the storage device
{1} : Port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the specified port is included in the TFO group. If not, after adding the port to the TFO group, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3963

The specified volume of the device ({0}) is not operable.

Explanation

A volume that cannot be operated exists.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility. After checking the condition of TFO group settings, re-execute the operation.

  • The targeted Storage Cluster volume has been protected.

  • Any of the following volumes exists within the affinity group set in the port.

    • Volumes in which the type is "SDV"

    • Volumes that are used for the Non-disruptive Storage Migration

    • Volumes in which the External LU Information is "Inherited"

    • Volumes in which the Usage column in the screen of Web Console is "Veeam"

  • A copy session for the targeted Storage Cluster volume exists.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3964

Since the settings between Primary storage and Secondary storage differ, the specified operation is not enabled.

Explanation

The operation cannot be performed because the settings of the Primary Storage and the Secondary Storage differ.

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility. After checking the condition of TFO group settings, re-execute the operation.

  • The TFO group port settings do not match between the Primary Storage and the Secondary Storage.

  • The Failover mode or the split mode does not match between the Primary Storage and the Secondary Storage.

  • The two-to-one connection or one-to-two connection was specified.

  • For one-to-one connection, the direction of two TFO groups is same.

  • Since the device was registered, the Box ID has been changed.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3965

Failed to communicate between Primary storage and Secondary storage.

Explanation

The communication between the Primary Storage and the Secondary Storage failed.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the connection status of copy paths between the Primary Storage and the Secondary Storage, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3966

Failed to set TFO pair of the device ({0}). {1}

Explanation

The synchronization or release of the volumes within the TFO group failed. Any of the following situations may be a possibility:

  • The ports belonging to the TFO group have no host affinity.

  • The volume sizes of the Primary Storage and the Secondary Storage do not match.

  • The volume UID of the Primary Storage and the Secondary Storage do not match.

  • An operation to do TFO pairing for volumes that had already been paired was executed.

  • There is no volume to pair with the volumes in the Primary Storage.

  • Volumes to pair with the volumes in the Secondary Storage do not exist in the Primary Storage.

  • There is Bad Data in the volume within the TFO group.

  • The number of copy sessions exceeds the maximum number that can be operated.

  • Firmware application is in progress.

  • A RAID group holding volumes for the TFO group is "Broken" or "Not Ready" state.

  • The total capacity of all the TFOVs in the Primary Storage or the Secondary Storage has reached the total capacity of TFOVs per storage device.

Parameters

{0} : IP address of the storage device
{1} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the composition of the TFO group and Storage Cluster, re-execute the operation.

When there is Bad Data in the volume, format the volume.
When firmware application is in progress, after completing it, re-execute the operation.
Furthermore when the detailed information of the error is displayed, after checking the displayed contents, re-execute the operation.

If the total capacity of all the TFOVs has reached the total capacity of TFOVs per storage device, re-execute the operation after expanding the total capacity of TFOVs in the storage device or after removing the business volume to secure free space.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3967

The specified TFO Group of the device ({0}) is not operable on the specified conditions.

Explanation

Operation was executed during a condition when the operation for the TFO group could not be operated.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility. After performing the Refresh TFO Group Status operation at Web Console, take the corrective action for the cause. Then, re-execute the operation.

  • Activation of the TFO groups with their phases in "Invalid", "Initial", or "Normal" was attempted.

  • An attempt was made to delete the Secondary Storage and the TFO groups with their condition in "Standby" without restoring WWPN.

  • An attempt was made to execute the Manual Failover or Force-Failover for the TFO groups with their phases in conditions other than "Normal".

  • An attempt was made to execute the Manual Failback for the following TFO groups.

    • For the ETERNUS DX S5 series, the ETERNUS DX8900 S4, or the ETERNUS AF S3 series that has firmware version V11L40-5000 or later, or the ETERNUS DX S4/S3 series (excluding the ETERNUS DX8900 S4), the ETERNUS AF S2 series, the AF series, or the ETERNUS DX200F that has firmware version V10L90-1000 or later

      TFO groups with their phases in conditions except "Failback Ready"

    • For storage devices other than listed above

      TFO groups with their phases in conditions except "Failback Ready" and "Maintenance"

  • An attempt was made to execute the Manual Failover or Manual Failback for the TFO groups with the Storage Cluster Controller in "Halt" state.

  • An attempt was made to change the settings for the TFO groups with the TFO groups in the Primary Storage in "Standby" state.

  • An attempt was made to change the settings for the TFO groups with the TFO groups in the Secondary Storage in "Active" state.

  • An attempt was made to activate the TFO group whose a TFOV does not exist.

  • An attempt was made to recover the TFOV pair in the Secondary Storage when the status of the TFO group in the Primary Storage was "Standby".

  • An attempt was made to recover the TFOV pair in the Primary Storage when the status of the TFO group in the Secondary Storage was "Standby".

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3968

The setting of the REC path is wrong.

Explanation

The setting of the REC path is wrong.

System Response

The system terminates processing.

System Administrator Corrective Action

Any of the following situations may be a possibility. After checking the REC path settings, re-execute the operation.

  • The REC path has not been set.

  • The data transfer of Storage Cluster at all the RA ports constituting the copy route has been disabled.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3970

The specified host is registered on Host Group.

Explanation

The specified host is already registered in the Host Group.

System Response

The system terminates processing.

System Administrator Corrective Action

After deleting the host from the Host Group, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3971

The specified operation cannot be performed for Virtual Volume.

Explanation

The specified volume is a Virtual Volume. The following operations cannot be performed for Virtual Volume.

  • Deletion

  • Format

  • Capacity expansion

  • Affinity group setting

System Response

The system terminates processing.

System Administrator Corrective Action

Specify the correct volume and re-execute the operation.

Virtual Volumes with an "Unknown" VVOL type can be deleted. When deleting multiple Virtual Volumes, each one must be deleted individually since a batch delete is not possible.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3972

VVOL HostAffinity cannot be created.

Explanation

The upper limit of creatable VVOL host affinities has been reached.

System Response

The system terminates processing.

System Administrator Corrective Action

After deleting unnecessary VVOL host affinities, re-execute the operation.
If the unnecessary VVOL host affinities are multipath configurations, all VVOL host affinities that are used with multipath must be deleted.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3973

VVOL HostAffinity cannot be deleted.

Explanation

The process may have been terminated because an attempt was made to delete a VVOL host affinity that was being used (a virtual machine is running). If a multipath configuration is set, this message appears only when an attempt is made to delete all VVOL host affinities.

System Response

The system terminates processing.

System Administrator Corrective Action

If a virtual machines is running, stop it, and then re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3974

The backup data is corrupted.

Explanation

The backup data in the storage device is corrupted.

System Response

The system terminates processing.

System Administrator Corrective Action

Collect the information required for troubleshooting of the ETERNUS Disk storage system and contact a Fujitsu customer engineer.

ssmgr3975

Tier Pool balancing is being processed. {0}

Explanation

The operation cannot be performed because Tier Pool balancing is in progress.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After Tier Pool balancing is complete, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3976

Zero Reclamation is being processed. {0}

Explanation

The operation cannot be performed because Zero Reclamation is in progress.

Parameters

{0} : Detail information of error (This may not be displayed.)

System Response

The system terminates processing.

System Administrator Corrective Action

After Zero Reclamation is complete, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3977

The status of the specified Flexible Tier Pool ({0}) cannot execute Tier Pool balancing.

Explanation

Any of the following situations may be a possibility:

  • The status of the specified Flexible Tier pool is not valid.

  • The Bind-in-Cache has been set in the specified Flexible Tier pool.

  • The free space of the specified Flexible Tier pool is insufficient.

  • The free space of the Flexible Tier sub-pool in the specified Flexible Tier pool is insufficient.

Parameters

{0} : Flexible Tier Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

Check the status of the Flexible Tier pool. If there is a problem, after transitioning to a normal state, re-execute the operation.

If the free space of the Flexible Tier pool or Flexible Tier sub-pool is insufficient, after extending the space, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3978

Dedup Volume exists.

Explanation

The operation was terminated because any of the following situations may be a possibility:

  • A Dedup volume exists in the device.

  • A Dedup volume exists in the specified Thing Provisioning Pool.

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the Dedup volume that exists in the device or Thin Provisioning Pool, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3979

Deduplication/Compression mode of the specified Thin Provisioning Pool ({0}) is disabled.

Explanation

The operation cannot be performed because the Deduplication/Compression for the specified Thing Provisioning Pool is disable.

Parameters

{0} : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the Deduplication/Compression in the Thin Provisioning Pool, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3980

The device ({0}) is under configuration change.

Explanation

The operation cannot be performed because the device configuration is changing.

Parameters

{0} : IP address of the storage device

System Response

The system terminates processing.

System Administrator Corrective Action

After waiting for a few minutes, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3983

The creation of Thin Provisioning Pool (thinProvisioningPoolNumber) succeeded, but the settings of Deduplication/Compression failed.

Explanation

Since the status of the created Thin Provisioning Pool may be abnormal, Deduplication/Compression cannot be set to "Enable".

Parameters

thinProvisioningPoolNumber : Thin Provisioning Pool number

System Response

The system terminates processing.

System Administrator Corrective Action

After removing the cause of the abnormal state, re-execute the operation.

ssmgr3984

The modification of TFOV total capacity failed.

Explanation

Since either of the following is a possibility, the total capacity of TFOVs cannot be changed:

  • When the total capacity of TFOVs is expanded

    The memory installed in the storage device is insufficient.

  • When the total capacity of TFOVs is reduced

    Any TFO pair exists.

System Response

The system terminates processing.

System Administrator Corrective Action

If the memory in the storage device is insufficient, re-execute the operation after increasing the memory.
If any TFO pair exists, re-execute the operation after releasing all TFO pairs.

ssmgr3986

A PFM where Extreme Cache is set exists.

Explanation

The operation cannot be performed because there is a PFM where Extreme Cache is set.

System Response

The system terminates processing.

System Administrator Corrective Action

If there is a PFM where Extreme Cache is set, re-execute the operation after releasing the Extreme Cache setting.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr3987

A PFM where Extreme Cache is set does not exist.

Explanation

The operation cannot be performed because there is no PFM where Extreme Cache is set.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.
Make sure that Extreme Cache is not set to a PFM.

ssmgr3988

The total capacity of the volume to be created exceeds the capacity that can be created with a single operation.

Explanation

The configuration cannot be performed because the total capacity of the volumes to be created exceeds the capacity that can be created in a single operation.

System Response

The system terminates processing.

System Administrator Corrective Action

Create the volumes in several batches so that the total capacity of the volumes to be created is below the capacity that can be created in a single operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5002

The same device is detected. IP: {0} ID: {1}

Explanation

The device with the same device ID was detected.

Parameters

{0} : IP address of the device
{1} : Duplicated device ID

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5003

The same VM guest is detected. IP: {0} UUID: {1}

Explanation

The VM guest that has the same UUID was detected in one VM host.

Parameters

{0} : IP address of VM host
{1} : UUID of the duplicated VM guest

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5004

Port is detected in same location. srcPortID: {0} dstPortID: {1}

Explanation

The port that the port ID differs was detected in same location.

Parameters

{0} : Port ID
{1} : Port ID that the location is duplicated

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5005

The same port is detected. PortID: {0}

Explanation

The port that has the same port ID was detected.

Parameters

{0} : Duplicated port ID

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5006

SNMP error occurred in communication with the device. IP: {0}

Explanation

SNMP error occurred in communication with the device.

Parameters

{0} : IP address of the device in which an error occurred

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the SNMP settings on the device conform to the settings registered on the Management Server. If not so, set them properly.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5007

Timeout error occurred in communication with the device. IP: {0}

Explanation

SNMP timeout occurred in communication with the device.

Parameters

{0} : IP address of device

System Response

The system terminates processing.

System Administrator Corrective Action

Check the LAN environment for problems.

In some cases, the community name of a device that uses the SNMPv1 protocol for communication may be set to something other than "public" and the community name of the Management Server may not be changed. If so, communication is disabled because of a mismatch of the community name. The community name of the target device needs to be set for the Management Server. After changing the community name of the target device on Web Console, re-execute the operation.

For a device that uses the SNMPv3 protocol for communication, check whether the SNMP user settings on the device conform to the SNMP user settings registered on the Management Server. If they do not match, set them properly.

If this message is displayed by changing the SNMP user settings and if a performance monitoring was performed, after stopping the performance monitoring for the target device, restart the performance monitoring.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5008

The specified device does not support the deletion of zoning.

Explanation

The specified device does not support the deletion of zoning.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5009

Address specified is an invalid value. IP: {0}

Explanation

The device detection failed because the checking the specified IP address failed.

Parameters

{0} : Specified IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified IP address.
If the IP address is incorrect, specify the correct IP address and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5010

The specified device is mismatch of model or deviceID.

Explanation

The processing failed because the model or device ID of the specified device does not match with the target device.

System Response

The system terminates processing.

System Administrator Corrective Action

Check the specified IP address.
If the IP address is incorrect, specify the correct IP address and re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5011

The specified device does not support the account change. IP: {0}

Explanation

The specified device does not support the account modification.

Parameters

{0} : IP address of the specified device

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5012

The device of different type from specified one was found. Discovered device type = deviceType

Explanation

For the specified IP address, the device of different type from specified one was detected on the current opening screen.
For example, this message may be displayed when an IP address of Fibre Channel switch is specified on the storage device registration screen.

Parameters

deviceType : Type of the detected device

System Response

The system terminates processing.

System Administrator Corrective Action

After checking whether the device of the specified IP address is one of the device types that can be operated on the current opening screen, re-register the device.

ssmgr5013

SNMPv3 communication failed. Check SNMPv3 settings. (detail=cause)

Explanation

Communication with the target device using the SNMPv3 protocol failed. The SNMPv3 settings may be incorrect for the target device.

Parameters

cause : Cause code. One of the following cause codes is displayed.

Cause Code

Explanation

-1

The SNMPv3 user name, authentication algorithm, or authentication password may be incorrect.

-2

The SNMPv3 encryption algorithm or encrypted password may be incorrect.

-3

The security level may be incorrect.

-4

The Engine ID of the target device may be incorrect.

System Response

The system terminates processing.

System Administrator Corrective Action

Review the SNMPv3 settings according to the cause code.

If this message is displayed by changing the SNMP user settings and if a performance monitoring was performed, after stopping the performance monitoring for the target device, restart the performance monitoring.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5100

ETERNUS SF SNMP Trap Service registration failed. code = detailCode

Explanation

Registering the ETERNUS SF SNMP Trap Service failed.

Parameters

detailCode : Cause code. The following error detail code is displayed.

Error Detail Code

Explanation

04

The service is already registered.

System Response

The system terminates the command processing.

System Administrator Corrective Action

If the service is already registered, no action is required.

If a different error detail code is output, contact Fujitsu Technical Support.

ssmgr5101

ETERNUS SF SNMP Trap Service deletion failed. code = detailCode

Explanation

Deleting the ETERNUS SF SNMP Trap Service failed.

Parameters

detailCode : Cause code. The following error detail code is displayed.

Error Detail Code

Explanation

04

The service is already deleted.

System Response

The system terminates the command processing.

System Administrator Corrective Action

If the service is already deleted, no action is required.

If a different error detail code is output, contact Fujitsu Technical Support.

ssmgr5102

SNMPMHCmnctr.dll file copy operation failed. code = detailCode

Explanation

Copying a SNMPMHCmnctr.dll file failed.

Parameters

detailCode : Error detail code

System Response

The system terminates the command processing.

System Administrator Corrective Action

Contact Fujitsu Technical Support.

ssmgr5103

SNMPMHCmnctr.dll file deletion failed. code = detailCode

Explanation

Deleting a SNMPMHCmnctr.dll file failed.

Parameters

detailCode : Error detail code. One of the following error detail codes is displayed.

Error Detail Code

Explanation

02

A deletion target file does not exist.

32

Overwriting the file is tried, but it is in use for other process.

System Response

The system terminates the command processing.

System Administrator Corrective Action

If the file does not exist, no action is required.

If a different process is using the file, after stopping the ETERNUS SF service that is running, re-execute the command.

If a different detail code is displayed, contact Fujitsu Technical Support.

ssmgr5104

The specified argument is invalid.

Explanation

An invalid command argument is specified.

System Response

The system terminates the command processing.

System Administrator Corrective Action

Specify a valid command argument and re-execute the command.

ssmgr5105

The command is already in progress.

Explanation

The command is already in progress.

System Response

The system terminates the command processing.

System Administrator Corrective Action

Check the command execution status, and if necessary, re-execute the command.

ssmgr5501

No TFO pair is set to the volume.

Explanation

For a volume where TFO pairs are not set, a TFO pair release was performed.

System Response

The system terminates processing.

System Administrator Corrective Action

After updating the status of the TFO group with Web Console, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5502

The Storage Cluster function is not used for the specified volume (volumeNumber).

Explanation

The Storage Cluster function is not set correctly for the specified volume.

Parameters

volumeNumber : Volume number

System Response

The system terminates processing.

System Administrator Corrective Action

When the Storage Cluster function is in use, host affinity might not be set for the specified volume. Check the configuration of the TFO group and Storage Cluster, after removing the error cause, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5503

A restore is currently running.

Explanation

The operation cannot be executed because a restore is currently running.

System Response

The system terminates processing.

System Administrator Corrective Action

After the restore from Veeam Storage Integration is completed, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5601

The specified RAID group ({0}) cannot be deleted.

Explanation

Deletion of the RAID group failed because the number of RAID groups that constitute the Tier pool is only one.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether two or more RAID groups exist in the Tier pool. If the number of RAID groups in the Tier pool is only one, the RAID group cannot be deleted. To delete the RAID group, delete the Tier pool in which the RAID group exists.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5602

The RAID group that is being currently deleted exists.

Explanation

A RAID group that is currently being deleted exists.

System Response

The system terminates processing.

System Administrator Corrective Action

If this message is output when you perform a deletion of the RAID group that constitutes the Tier pool, re-execute the operation upon completion of the other RAID group deletion in the same storage device.

If you perform another operation causes this message to be output, re-execute the operation on completion of deletion of RAID groups in the same Tier pool.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr5603

The deletion process of the specified RAID group ({0}) fails to be stopped.

Explanation

The deletion process of the specified RAID group cannot be stopped.

Parameters

{0} : RAID group number

System Response

The system terminates processing.

System Administrator Corrective Action

The deletion process of the specified RAID group cannot be stopped. The deletion process may be completed so wait a while and check whether the RAID group is deleted.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7000

Failed to start the performance monitor. The target device address: ipAddress

Explanation

Performance monitoring failed to start at the device that was displayed in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Support Levels" in the Storage Cruiser Operation Guide to check whether the performance management function of this product supports the target device.

  • When the target device is supported

    After performing the following actions, re-execute the operation.

    • When the target device is NetApp FAS Series, check the operation mode of the target device that is registered on the ETERNUS SF system. If the operation mode is wrong, after deleting the target device from the ETERNUS SF system, re-register the target device in a correct operation mode. To check the operation mode, refer to "Display Storage Device" in the Web Console Guide. For the operation mode to be registered on the ETERNUS SF system, refer to "Registering Manually Embedded Device" in the Storage Cruiser Operation Guide.

    • Check the device status and that there are no faults in the network environment.

    If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

  • When the target device is not supported

    Review the executed operation.

ssmgr7001

Failed to stop the performance monitor. The target device address: ipAddress

Explanation

Performance monitoring failed to stop at the device that was displayed in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the device status and that there are no faults in the network environment, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7002

Failed to obtain the status of performance monitor. The target device address: ipAddress

Explanation

Collection failed for the performance monitoring status at the device that was displayed in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

After checking the device status and that there are no faults in the network environment, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7003

Not supported performance monitoring. The target device address: ipAddress

Explanation

The specified device that is displayed in ipAddress does not support the performance monitoring function.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Devices other than NetApp FAS Series do not support use of this command to issue performance monitoring start and stop commands.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7004

Failed in the processing of the performance monitoring function because two or more devices with specified address existed. The target device address: ipAddress

Explanation

Processing by the performance monitoring function failed because two or more devices have the specified IP address that was displayed in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Check if the correct IP address has been set for the device.

If the device was included manually, after removing and re-registering it with the correct IP address, re-execute the operation.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7005

Already been monitoring the performance. The target device address: ipAddress

Explanation

Performance monitoring is already in progress at the specified device that is displayed in ipAddress.

Parameters

ipAddress : IP address of the device where performance monitoring is started

System Response

The system terminates processing.

System Administrator Corrective Action

Check the device status:

  • If the performance monitoring status at the device is "Monitoring", performance is already being monitored at the target device.

  • If the performance monitoring status at the device is "Recovering" or "Error", stop performance monitoring and restart the process.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7010

The Performance Monitoring is not set. Please confirm the Performance Monitoring setting.

Explanation

The performance monitoring is not set.

System Response

The system terminates processing.

System Administrator Corrective Action

After setting the performance monitoring, re-execute the operation.

ssmgr7020

Unable to automatic recreate a config XML file. detail={0}

Explanation

The automatic recreate processing of the configuration information file failed.

Parameters

{0} : Detail message

System Response

The system terminates processing.

System Administrator Corrective Action

After performing the appropriate action for an error that is displayed in the detail message, click Reload Conf. on the Action pane to reload the device information. When the performance monitoring was performed, restart the performance monitoring in the performance monitoring setting. If the same error occurs even after taking the above measures, delete the target device to be operated and re-register it.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7101

The device {0} is set enable

Explanation

The device has been enabled.

Parameters

{0} : Device name and IP address

System Response

The command is completed normally.

System Administrator Corrective Action

No action is required.

ssmgr7102

The device {0} is set disable. If disable the information of threshold setting is deleted.

Explanation

The device has been disabled.

Parameters

{0} : Device name and IP address

System Response

The command is completed normally.

System Administrator Corrective Action

No action is required.

ssmgr7103

The device {0} is under threshold monitoring. Please stop the threshold monitoring first and set threshold monitoring.

Explanation

The device is monitoring threshold values.

Parameters

{0} : Device name and IP address

System Response

The command is completed normally.

System Administrator Corrective Action

No action is required.

ssmgr7105

Unable to set enable of threshold setting of the device{0}.

Explanation

Device threshold setting could not be enabled.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

If a detail message is displayed, follow the detail message instructions.

If a detail message is not displayed, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7106

Unable to set disable of threshold setting of the device {0}.

Explanation

Device threshold setting could not be disabled.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

If a detail message is displayed, follow the detail message instructions.

If a detail message is not displayed, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7111

Unable to set Threshold Monitoring Time/ Alarm Display Time/ Alarm Frequency of the device {0}.

Explanation

The device threshold monitoring time, alarm display time, or alarm display frequency could not be set successfully.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

If a detail message is displayed, follow the detail message instructions.

If a detail message is not displayed, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7112

Please set the Alarm Display Time within Threshold Monitoring Time.

Explanation

Set the alarm display time within the threshold monitoring period.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7113

Please input <Start Time> within 00:00 - 23:59.

Explanation

<Start time> Set the start time to between 00:00 and 23:59.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7114

Please input <Stop Time> within 00:00 - 24:00.

Explanation

<Stop time> Set the stop time to between 00:00 and 24:00.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7121

The Performance Monitoring of the device {0} is stopped. Please confirm the Performance Monitoring setting.

Explanation

The device performance monitoring setting is stopped. Check the performance monitoring setting.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7122

{0} setting error : select items, or input the value from {1} to {2}.

Explanation

An item selection error or input value error occurred.

Parameters

{0} : Name of setting item
{1} : Lower limit of input range for the setting item
{2} : Upper limit of input range for the setting item

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7123

When Alarm Tolerance is selected to Consecutive Time, the Rearm value become disable.

Explanation

If continuous time is specified for the allowable alarm range, the lower limit is nullified.

System Response

The command is completed normally.

System Administrator Corrective Action

No action is required.

ssmgr7124

Unable to set Threshold Monitoring.

Explanation

The threshold monitoring target could not be set.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7125

The Threshold Monitoring of the device {0} is disabled. Please confirm the Threshold Monitoring setting.

Explanation

The device threshold setting is stopped.

If a continuous time is specified for the allowable alarm range, the lower limit is nullified. Check the threshold setting.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7126

There is mistake of threshold setting. Please confirm the threshold setting.

Explanation

The threshold settings contain an error. Check the threshold settings.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7127

The Threshold Monitoring setting and Threshold Monitoring start of the device {0} is failed.

Explanation

An attempt to set and start device threshold monitoring failed.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7128

The Threshold Monitoring stop of the device {0} is failed.

Explanation

An attempt to stop device threshold monitoring failed.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7131

Please input days as a value not exceeding 365 days.

Explanation

Input error. Specify the number of days as a value not exceeding 365.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7132

Unable to set the Alarm Keep Period of the device {0}.

Explanation

An attempt to set the device alarm holding period failed.

Parameters

{0} : Device name and IP address

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7141

Unable to display the Report of report ID {0}. It is possible to be removed the report already. Please confirm.

Explanation

Detail information on the report ID could not be displayed.

Parameters

{0} : Report ID

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7143

Unable to renew the Alarm Log.

Explanation

An attempt to update the alarm log failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7144

Unable to sort.

Explanation

Sorting failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7145

Unable to find the alarm log data {0}.

Explanation

Applicable alarm log data cannot be found.

Parameters

{0} : Alarm log data

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7146

Fail to search.

Explanation

Search failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7147

Failed to Save File. Please check write permission of the filesystem or the capacity of the filesystem.

Explanation

File saving failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Check whether the file system is write-protected or check the size of the file system.

ssmgr7148

Failed to Save File.

Explanation

File saving failed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7150

Failed to print.

Explanation

Printing failed because an error was detected in the printer.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7160

The time and date specification is improper. Please set another value.

Explanation

The time specification is invalid. Specify another value.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7161

Please set the time between {0} and {1}.

Explanation

Specify the time in the range from {0} to {1}.

Parameters

{0} : 2001/08/01 00:00
{1} : Latest future time that can be specified.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7170

The device {0} is not registered as a candidate for management.
Please carry out an device entries.

Explanation

The specified device is not registered as a management target.

Perform the device registration.

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7190

The Performance Monitoring of the device {0} has stopped.
Please confirm the Performance Monitoring setting.

Explanation

Performance monitoring of the target device has been stopped by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7191

The device {0} is under performance monitoring.
Please confirm the Performance Monitoring setting.

Explanation

Performance monitoring of the target device has been started by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7192

The Threshold Monitoring of the device {0} is {1}.
Please confirm the Threshold Monitoring setting.

Explanation

Performance monitoring of the target device has been started by another user's operation.

Parameters

{0} : Name and IP address of the device
{1} : "Enabled" or "Disabled"

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7193

The Threshold Monitoring of the device {0} has stopped.
Please confirm the Threshold Monitoring setting.

Explanation

Threshold monitoring of the target device has been stopped by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7194

The device {0} is under threshold monitoring.
Please confirm the Threshold Monitoring setting.

Explanation

Threshold monitoring of the target device has been started by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7195

The Threshold Monitoring Time Setting of device {0} is reset.
Please confirm the Threshold Monitoring Time setting.

Explanation

The time setting of threshold monitoring of the target device has been changed by another user's operation.

Parameters

{0} : Name and IP address of the device

System Response

The system terminates processing.

System Administrator Corrective Action

No action is required.

ssmgr7513

ETERNUS SF Storage Cruiser Manager is not operating.

Explanation

The Management Server is not started.

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the operation after starting the Management Server.

ssmgr7517

The command is not run by operating system administrator privileges.

Explanation

OS administrator privileges are required to execute this command.

System Response

The system terminates processing.

System Administrator Corrective Action

Re-execute the command with a user with OS administrator privileges. Otherwise, re-execute the command from a command prompt executed and started as the administrator.

ssmgr7519

Internal error occurred. Detail={0}

Explanation

An error was detected while executing the command.

Parameters

{0} : A detailed error message is displayed.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Storage Cruiser Operation Guide of to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr7530

The specified pre-upgrade serial number does not exist in Repository.

Explanation

The specified pre-upgrade serial number does not exist in the repository database.

System Response

The command terminates processing.

System Administrator Corrective Action

Specify the correct serial number and re-execute the operation.

ssmgr7531

The specified post-upgrade serial number exists in Repository.

Explanation

The specified post-upgrade serial number exists in the repository database.

System Response

The command terminates processing.

System Administrator Corrective Action

Specify the correct serial number and re-execute the operation.

ssmgr8002

Multiple errors occurred on the manager.

Explanation

Two or more errors occurred in the Manager.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8003

Unable to read the manager configuration file 'fileName'. The file does not exists or the contents of the file are incorrect.

Explanation

The Manager configuration file could not be read. The file does not exist or contains an error.

Parameters

fileName : Manager configuration file name

System Response

The system terminates processing.

System Administrator Corrective Action

Check that the Manager configuration file exists and if it does, whether it contains an error.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8010

Unable to start remote services. The registry server for remote services may not be started on the port portNumber, or the port may already be used by another program.

Explanation

The remote service provided by the Manager function could not be started. The registry server is not active for the port number used to provide the functions, or another program is using the same port number.

Parameters

portNumber : Number of the port that the Manager provides

System Response

The system terminates processing.

System Administrator Corrective Action

Check the system environment for problems, such as the operating conditions of other applications.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8011

Unable to start the registry server of port portNumber. The port may already be used by another program.

Explanation

The registry server provided by the Manager function could not be started.

Parameters

portNumber : Number of the port that the Manager provides

System Response

The system terminates processing.

System Administrator Corrective Action

Check the system environment for problems, such as the operating conditions of other applications.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8012

Unable to start the remote service 'serviceName'.

Explanation

The remote service provided by the Manager function could not be started.

Parameters

serviceName : Name of the remote service that the Manager provides

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8013

Unable to connect to the manager. Please check whether the manager is operating correctly. The manager address is address.

Explanation

If failed to connect to the Manager.

Parameters

address : Address used to communicate with the Manager

System Response

The system terminates processing.

System Administrator Corrective Action

Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the cause of the error, and restart the ETERNUS SF Manager service.
If no error occurred in the system, check the free space of the file system where the ETERNUS SF product has been installed. If the file system free space is insufficient, expand capacity and restart the service.

When the service is stopped or is restarted, this message might be output. No action is required for this case.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8014

Unable to access to the manager. Please check whether the manager is operating correctly. The manager address is address.

Explanation

If failed to communicate with the Manager.

Parameters

address : Address used to communicate with the Manager

System Response

The system terminates processing.

System Administrator Corrective Action

Check the system log (event log) as to whether any error occurred in the system.
If any error occurred in the system, remove the cause of the error, and restart the ETERNUS SF Manager service.
If no error occurred in the system, check the free space of the file system where the ETERNUS SF product has been installed. If the file system free space is insufficient, expand capacity and restart the service.

When the service is stopped or is restarted, this message might be output. No action is required for this case.

If you still have a problem, refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8015

Unexpected error occurred on the manager. The manager address is ipAddress.

Explanation

An unexpected error, such as a program internal processing error, occurred in the Manager.

Parameters

ipAddress : Address used to communicate with the Manager

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8017

Illegal internal processing has been detected. Unable to use the service 'serviceName' from any remote clients.

Explanation

An attempt was made to start a service that is not permitted to use, as a remote service. This is an invalid internal processing within the program.

Parameters

serviceName : Service name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8019

Illegal internal processing has been detected on the manager. Unable to use the service 'serviceName'.

Explanation

An unavailable service was requested in the Manager. The Manager is not equipped with the service or the Manager program contains invalid internal processing.

Parameters

serviceName : Requested service name

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8022

Illegal internal processing has been detected on the manager. Unable to create the service 'serviceName'.

Explanation

Invalid internal processing was detected in the Manager. An invalid method was used to initiate the service.

Parameters

serviceName : Name of the service to be instantiated

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8023

Illegal internal processing has been detected: detail

Explanation

Invalid internal processing was detected.

Parameters

detail : Detected error

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8024

Unrecovered error has been detected: detail

Explanation

An unrecoverable error was detected.

Parameters

detail : Detected error

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8025

Unexpected error has been detected: detail

Explanation

An unexpected error was detected.

Parameters

detail : Detected error

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8030

The manager is under initialization. Please wait for a while. The manager address is ipAddress.

Explanation

The Manager is being initialized. Operation by Web Console is not possible.

Parameters

ipAddress : Address used by Web Console to communicate with the Manager

System Response

The system terminates processing.

System Administrator Corrective Action

Web Console cannot operate the Manager until initialization of the Manager is completed. After waiting a few moments, re-execute the operation.

ssmgr8050

Command failed. [commandName, errCode]
errMessage

Explanation

The OS command has failed.

Parameters

commandName : Name of the OS command that was executed
errCode : Return code of the OS command that was executed
errMessage : Error message of the OS command that was executed

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to the error message that was displayed in errMessage, remove the cause of the command error that was displayed in commandName, and re-execute the operation.

ssmgr8051

SELinux policy installation failed.

Explanation

The SELinux policy failed to apply.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr8052

SELinux policy uninstallation failed.

Explanation

The SELinux policy failed to delete.

System Response

The system terminates processing.

System Administrator Corrective Action

Refer to "Collecting Troubleshooting Information" in the Operation Guide (Express Operation Guide or Storage Cruiser Operation Guide) of the product in use to collect the information required for troubleshooting and contact Fujitsu Technical Support.

ssmgr9100

ETERNUS SF License Manager is not installed

Explanation

The program of the license management function has not been installed.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Install the ETERNUS SF Manager.

ssmgr9101

No license for the specified function.

Explanation

The license for executing the specified function is not registered.

System Response

The command terminates abnormally.

System Administrator Corrective Action

Register the required license.