ETERNUS SF Storage Cruiser V16.9 Operation Guide

13.3.1 Starting and Stopping Services (Windows Environment)

13.3.1.1 Starting and Stopping the SNMP Trap Monitoring Service

The procedure for starting/stopping the SNMP Trap monitoring service of the Management Server differs depending on the protocol used with the device fault monitoring.

Combination of Protocols Used with Device Fault Monitoring			Procedure for Starting/Stopping the SNMP Trap Monitoring Service
SNMPv1	SNMPv2c	SNMPv3
Y	N	N	Refer to "For OS-standard SNMP Trap Monitoring Service".
N	Y	N
Y	Y	N
N	N	Y	Refer to "For ETERNUS SF SNMP Trap Monitoring Service".
Y	N	Y
N	Y	Y
Y	Y	Y

Y: Used, N: Not used

For OS-standard SNMP Trap Monitoring Service

• Starting the SNMP Trap monitoring service

  1. Click Control Panel > System and Security > Administrative Tools > Services to open the Services window.

  2. Select the SNMP Trap monitoring service, and click Start.

• Stopping the SNMP Trap monitoring service

  1. Click Control Panel > System and Security > Administrative Tools > Services to open the Services window.

  2. Select the SNMP Trap monitoring service, and click Stop.

• Checking the SNMP Trap monitoring service

  1. Click Control Panel > System and Security > Administrative Tools > Services to open the Services window.

  2. Check that the Status column of the SNMP Trap monitoring service status is "Started".

Note

The SNMP Trap monitoring service is an OS standard service. Do not stop the SNMP Trap monitoring service unless there is a special reason, because it affects other products such as ServerView AlarmService and ServerView Resource Coordinator VE.

For ETERNUS SF SNMP Trap Monitoring Service

When ETERNUS SF SNMP Trap service is set to be used in "SNMP Trap Setting (for Windows)" in "Setup of Storage Cruiser's Manager" in the Installation and Setup Guide, the procedure for starting/stopping the ETERNUS SF SNMP Trap service is as follows.

• Starting the SNMP Trap monitoring service

  1. Click Control Panel > System and Security > Administrative Tools > Services to open the Services window.

  2. Select the ETERNUS SF SNMP Trap Service, and click Start.

• Stopping the SNMP Trap monitoring service

  Note

  In an environment where other software using SNMP Traps such as Systemwalker Centric Manager and ServerView Resource Orchestrator coexists on a target server, if you stop the ETERNUS SF SNMP Trap Service, other software using SNMP Traps cannot perform the fault monitoring. Make sure that even if the fault monitoring cannot be performed, no problem is caused, and perform the following procedure.

  1. Click Control Panel > System and Security > Administrative Tools > Services to open the Services window.

  2. Select the ETERNUS SF SNMP Trap Service, and click Stop.

• Checking the SNMP Trap monitoring service

  1. Click Control Panel > System and Security > Administrative Tools > Services to open the Services window.

  2. Check that the Status column of the ETERNUS SF SNMP Trap Service status is "Started".

13.3.1.2 Starting and Stopping the ETERNUS SF Manager Services

Point

If the procedure for starting/stopping services of the Management Server has already been completed according to "Starting and Stopping Services" in the AdvancedCopy Manager Operation Guide (for Windows), it is not necessary to perform the following procedure.

Starting the services

• When the Management Server is not used for a cluster operation

  1. If the ETERNUS Information Provider service has started, stop it from the Windows services screen.

  2. Start the ETERNUS SF Manager services.
     From the Windows services screen, start the following four services in the order shown below.

     1. ETERNUS SF Manager Apache Service

     2. ETERNUS SF Manager Tomcat Service

     3. ETERNUS SF Storage Cruiser Optimization Option (Only if not already started)

     4. AdvancedCopy Manager COM Service (Only if not already started)

  3. To use the SNMP Trap function and the ETERNUS SF SNMP Trap service, start the ETERNUS SF SNMP Trap service from the Windows services screen.

  4. To use the ETERNUS VASA Provider function, start the ETERNUS Information Provider service from the Windows services screen.

• When the Management Server is used for a cluster operation

  1. Start the ETERNUS SF Manager services.
     Use the Failover Cluster Manager to start the transactions of ETERNUS SF Manager.

  2. To use the SNMP Trap function and the ETERNUS SF SNMP Trap service, start the ETERNUS SF SNMP Trap service from the Windows services screen.

Stopping the services

• When the Management Server is not used for a cluster operation

  1. If the ETERNUS VASA Provider function is used, stop the ETERNUS Information Provider service from the Windows services screen.

  2. Stop the ETERNUS SF Manager services.
     From the Windows services screen, stop the following five services in the order shown below.

     1. ETERNUS SF Manager Apache Service

     2. ETERNUS SF Manager Tomcat Service

     3. ETERNUS SF Manager Postgres Service

     4. ETERNUS SF Storage Cruiser Optimization Option

     5. AdvancedCopy Manager COM Service

  3. If the SNMP Trap function and the ETERNUS SF SNMP Trap service are used, stop the ETERNUS SF SNMP Trap service from the Windows services screen.

• When the Management Server is used for a cluster operation

  1. Stop the ETERNUS SF Manager services.
     Use the Failover Cluster Manager to stop the transactions of ETERNUS SF Manager.

  2. If the SNMP Trap function and the ETERNUS SF SNMP Trap service are used, stop the ETERNUS SF SNMP Trap service from the Windows services screen.