6.3.1 Upgrading on Non-clustered Systems

Log on to the server using Administrator privileges.
If the Storage Cruiser's agent has been installed, stop the service of the Storage Cruiser's agent. Refer to "Starting and Stopping Agent" in the Storage Cruiser Operation Guide for information on how to stop the service.
Perform the following steps to stop the service of AdvancedCopy Manager's agent.
1. Select Control Panel > Administrative Tools > Services to open the Windows Services screen.
2. Select "AdvancedCopy Manager COM Service" and then click Stop.
Perform a backup of the previous version.
For recovery in case the upgrade fails, perform a backup of the operating environment of the previous version of the AdvancedCopy Manager's agent.
Information
The capacity required for performing the backup is the total value of the following:
- Environment Directory and Work Directory of "For Windows environments" under "Required disk space for installation" in the Installation and Setup Guide
- "For Windows environments" under "Required disk space for operation" in the Installation and Setup Guide
The procedure is shown below:
1. Insert the DVD "ETERNUS SF SC/ACM/Express Mediapack (V16.9 or higher) Agent Program and Manual" of this version into the DVD drive.
  Furthermore, if the Installer screen is displayed by autorun, exit the installer.
2. Select Control Panel > Programs and Functions and confirm the architecture of the AdvancedCopy Manager's agent that has been installed.
  - When using the "AdvancedCopy Manager (x86) - Agent"
    The 32 bit version AdvancedCopy Manager's agent has been installed.
  - When using the "AdvancedCopy Manager (x64) - Agent"
    The 64 bit version AdvancedCopy Manager's agent has been installed.
3. Start the command prompt with "Run as administrator".
4. Execute the following batch file to perform a backup of the previous version.
  For backupDir, specify the directory in which to store the backup data with an absolute path.
  - When using the 32 bit version Agent
```
dvdDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x86\esfacmapreinst.bat backupDir
```
  - When using the 64 bit version Agent
```
dvdDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\esfacmapreinst.bat backupDir
```
  When the backup fails, after confirming the output error message and removing the cause of the failure, re-execute the batch file.
  Point
  - The characters " | : * ? / . < > % & ^ ; ! are not supported for directory names.
  - If the directory name contains any spaces, they should be surrounded by double quote characters.
5. Back up the operating system.

6.3.1.2 Performing Upgrade

Note that if step 1 and step 2 have already been performed, it is unnecessary to perform these again.

Note

Although the initial screen of the installer is displayed during these steps, this is not used in the Upgrade Installation. Be sure to click Exit and end the screen.

Log on to the server using Administrator privileges.
Insert the DVD "ETERNUS SF SC/ACM/Express Mediapack (V16.9 or higher) Agent Program and Manual" of this version into the DVD drive.
The following window is displayed.
For the Upgrade Installation, this window is not used. Click Exit.
Start the following installation wizard corresponding to the architecture of AdvancedCopy Manager's agent checked in preparing for the upgrade:
- For 32 bit version
```
dvdDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x86\setup.exe
```
- For 64 bit version
```
dvdDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\setup.exe
```
The following steps are explained using screen examples when the installation wizard of the 32 bit version agent is started.
The following dialog box is displayed. Click Yes.
The installation wizard page is displayed. Click Next.
Read the terms and conditions of the License Agreement page.
If the conditions are agreeable, click Yes.
Check the settings information in the Start Copying Files page, and then click Next.
Copying of the program is started.
The following installation wizard page is displayed. The upgrade process is completed. Click Finish.
Eject the DVD media.

6.3.1.3 Tasks to Be Performed After Upgrade

The tasks below need to be performed. Note that in these tasks, in addition to operations with the Managed Server, there are operations to execute from the Management Server and Web Console.

If the Storage Cruiser's agent has been installed, start the service of the Storage Cruiser's agent. Refer to "Starting and Stopping Agent" in the Storage Cruiser Operation Guide for information on how to start the service.
Perform the following steps to start the service of AdvancedCopy Manager's agent.
1. Select Control Panel > Administrative Tools > Services to open the Windows Services screen.
2. Select "AdvancedCopy Manager COM Service" and then click Start.
To ensure data consistency, with the Management Server, execute the "stgxfwcmmodsrv" command to change the server information.
When executing the "stgxfwcmmodsrv" command, specify the Managed Server name for the -n option.
- When the Management Server OS is Windows
```
$INS_DIR\ACM\bin\stgxfwcmmodsrv -n serverName
```
  $INS_DIR means the "Program Directory" specified at the ETERNUS SF Manager installation.
- When the Management Server OS is Solaris or Linux
```
/opt/FJSVswstf/bin/stgxfwcmmodsrv -n serverName
```
Note
For changing the server information, start a new window for command execution, and then perform the procedure on the window.
See
Refer to "stgxfwcmmodsrv (Server Information Change Command)" in the AdvancedCopy Manager Operation Guide relevant to the OS of the Management Server for this version for information on the command.
Perform the following operations with Web Console to reload the server information.
1. On the global navigation tab, click Server.
  The registered server list is displayed in the Main pane.
2. On the Main pane, check the target server checkbox.
  If the target server is a VM guest, check the checkbox of the VM host where the VM guest exists.
3. On the Action pane, click Reload Conf. under Server.

Point

Once normal operation has been confirmed after the upgrade of the AdvancedCopy Manager's agent, the backup data in the backup destination directory created in step 4-d of "6.3.1.1 Preparing for Upgrade" maybe deleted.
When returning back to the state before installation of the upgrade, recover (restore) the system from the backup taken in step 4-e of "6.3.1.1 Preparing for Upgrade".