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PRIMECLUSTER Messages
FUJITSU Software

7.11 pclsnap messages

This section explains messages output when the pclsnap command is executed.

ERROR: failed to generate the output file "xxx".
DIAG: ...

Content:

The pclsnap command failed in creating the output file. The cause is insufficient free space of the output directory.

Corrective action:

Change the output directory to one with a large amount of free space, and then re-execute the command.

Example:

When the output directory is to be changed to /var/crash

   # /opt/FJSVpclsnap/bin/pclsnap -a /var/crash/output 

WARNING: The output file "xxx" may not contain some data files.
DIAG: ...

Content:

created, a part of the information to be collected may not be included in the output file. The cause is insufficient free space of the temporary directory.

Corrective action:

Change the temporary directory to one with sufficient free space, and then re-execute the command.

Example:

When the temporary directory is to be changed to /var/crash, specify as below:

   # /opt/FJSVpclsnap/bin/pclsnap -a -T/var/crash output

If the same warning message continues to be output even after you change the temporary directory, the error may be caused by one of the following causes:

  1. A timeout occurs for a specific information collecting command due to the state of the system.

  2. The file from which information is to be collected is larger than the amount of free space in the temporary directory.

In the case of 1., the log of timeout occurrence is recorded in the pclsnap.elog file that is contained in the pclsnap output file. If possible, collect a crash dump from the pclsnap.elog file and from the pclsnap output file.

In the case of 2., confirm that the sizes of a. and b., below, are not larger than the amount of free space in the temporary directory:

  1. Log file size

    • /var/log/messages

    • Log files (SMAWsf/log/rcsd.log etc.) placed under /var/opt/SMAW*/log/

  2. Total size of the core files

    • GFS core file

      /var/opt/FJSVsfcfs/cores/*
      /var/lib/systemd/coredump/core.sfc*

    • GDS core file

      /var/opt/FJSVsdx/*core/*

If these are larger than the amount of free space in the temporary directory, move the relevant files to a partition other than neither the output directory nor the temporary directory, and then re-execute the pclsnap command. Keep the moved files without deleting.