In the event of a failure, collect the following material for investigation, and contact local Customer Support.
Execute wvCntl to collect investigation information on all management servers and monitoring nodes.
Collect the Java execution log on the clients.
Collect screen hard copies on the clients.
Note
If the PRIMECLUSTER is installed, collect the investigation information. Refer to "C.1 Collecting Troubleshooting Information" in "PRIMECLUSTER Installation and Administration Guide."
