B.2 Messages Output by "Uninstall (middleware)"

This section explains the messages output by "Uninstall (middleware)".

It has already been running in another process.

Description

An attempt was made to start "Uninstall (middleware)" more than once. Alternatively, an attempt was made to start "Uninstall (middleware)" while the installer was starting.

Corrective Action

End any "Uninstall (middleware)" that have already started. Alternatively, start "Uninstall (middleware)" after the installer has ended.

Specified option is invalid.

Description

An invalid option was specified.

Corrective Action

Specify valid options and run the command again.

Please enter a valid option.

Description

An invalid character was entered. Valid characters are y, n, or item numbers.

Corrective Action

Enter a valid character.

Failed to uninstall of the following software packages:

Description

Failed to uninstall the software listed in this message.

Corrective Action

Confirm the information shown after this message and take the appropriate action.

Unable to uninstall the software as it is referred from more than one software.

Description

Unable to uninstall the software because it is used by other software.

Corrective Action

No corrective action is necessary.

Unable to uninstall the software as the software is mandatory.

Description

Unable to uninstall the software because it is required by another program.

Corrective Action

No corrective action is necessary.

Internal data is broken.

Description

Internal data used by this product is corrupt.

Corrective Action

Collect the files stored in the following directories and contact Fujitsu technical staff.

[Linux][Solaris]

/var/opt/FJSVCIR/cir/
/etc/opt/FJSVCIR/cir/CIR.properties

[Windows]
[Cloud Edition]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

[Virtual Edition]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

Unable to uninstall the software you were about to uninstall as the existence of the software is a precondition for the operation of another software.

Description

Unable to uninstall the software because it is required by another program.

Corrective Action

No corrective action is necessary.

The program terminated abnormally.

Description

The tool has terminated abnormally.

Corrective Action

Collect the files stored in the following directories and contact Fujitsu technical staff.

[Linux][Solaris]

/var/opt/FJSVCIR/cir/
/etc/opt/FJSVCIR/cir/CIR.properties

[Windows]
[Cloud Edition]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

[Virtual Edition]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

An unexpected error has occurred during uninstallation.

Description

An error occurred during uninstallation.

Corrective Action

Collect the files stored in the following directories and contact Fujitsu technical staff.

[Linux][Solaris]

/var/opt/FJSVCIR/cir/
/etc/opt/FJSVCIR/cir/CIR.properties

[Windows]
[Cloud Edition]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

[Virtual Edition]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\

Failed to initialize the temp directory.

Description

"Uninstall (middleware)" cannot be started because initialization of the work directory failed.

Corrective Action

Run "Uninstall (middleware)" again. If the problem persists, check whether other processes have accessed the files in the following directories.

[Linux][Solaris]

/var/opt/FJSVcir/cir/temp/meta_db

[Windows]
[Cloud Edition]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\temp\meta_db

[Virtual Edition]

%ProgramData%\Fujitsu\FujitsuF4CR\cir\temp\meta_db