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ServerView Resource Orchestrator Virtual Edition V3.4.0 Setup Guide
FUJITSU Software

2.1.1 Manager Installation [Windows Manager]

This section explains installation of Windows managers.

2.1.1.1 Preparations

This section explains the preparations and checks required before commencing installation.

2.1.1.2 Software Preparation and Checks

Software preparation and checks are explained in the following sections.

This section explains the preparations and checks required before commencing the installation of Resource Orchestrator.

Host Name Checks

It is necessary to set the host name (FQDN) for the admin server to operate normally. Describe the host name in the hosts file, using 256 characters or less. In the hosts file, for the IP address of the admin server, configure the host name (FQDN) and then the computer name.

hosts File

System_drive\Windows\System32\drivers\etc\hosts

Note

When configuring the hosts file, note the following.

  • Do not set the host name (FQDN) and the computer name to "127.0.0.1".

Example

When configuring the admin server with the IP address "10.10.10.10", the host name (FQDN) "remote1.example.com", and the computer name "remote1"

10.10.10.10 remote1.example.com remote1
127.0.0.1 localhost.localdomain localhost

For the admin client, either configure the hosts file so access to the admin server is possible using the host name (FQDN), or name resolution using a DNS server.


System Time Checks

Set the same system time for the admin server and managed servers.


Exclusive Software Checks

Uninstall exclusive software before installing Resource Orchestrator.

For details of exclusive software, refer to "6.1.1.5 Exclusive Software" in "Overview".

Note

  • When uninstalling exclusive software, there are cases where other system operation administrators might have installed the software, so check that deleting the software causes no problems before actually doing so.


Required Software Preparation and Checks

Before installing Resource Orchestrator, perform the following operations.
In addition, check that the required software given in "6.1.1.4 Required Software" in the "Overview" has been installed. If it has not been installed, install it before continuing.

When operating managers in cluster environments, refer to "Appendix C Manager Cluster Operation Settings and Deletion" and "C.2.1 Preparations", and perform preparations and checks in advance.

ServerView Operations Manager Settings

When using ServerView Operations Manager, in order to open the console screen of the managed server, register the account of the Remote Management Controller with the ServerView Operations Manager.
For the setting method, refer to the ServerView Operations Manager manual.

SNMP Trap Service Settings

In order for Resource Orchestrator to operate correctly, the following settings for the standard Windows SNMP trap service are required.

Settings for ServerView Virtual-IO Manager

When using VIOM, in order for Resource Orchestrator to operate correctly, ensure that the following settings are made when installing ServerView Virtual-IO Manager for Windows.

ETERNUS SF Storage Cruiser

When using ESC, configure the Fibre Channel switch settings in advance.

Settings for ISM Coordination

When both of the following apply, it is necessary to install a DHCP server on a Windows server other than the admin server.

  • I/O virtualization using ISM is used

  • PXE boot is used in ISM

After installing the manager, perform "6.2 Settings for ISM Coordination".

When Managing Managed Servers that Belong to Different Subnets from the Admin Server

When managing managed servers that belong to different subnets from the admin server, it is necessary to perform the following:

Required Patch Checks

Before installing Resource Orchestrator, check that the required patches for the manager listed in "6.1.1.2 Required Patches" in the "Overview" have been applied.

If they have not been applied, apply them before continuing.


User Account Checks

This product automatically creates the user accounts listed below - if an application is using these OS user accounts, ensure there is no impact on the application before deleting them:


Single Sign-On Preparation and Checks (when used)

To use Single Sign-On (SSO) coordination, before installing Resource Orchestrator, certificate preparation and user registration of an administrator (privileged user) with the directory service are required.
For details, refer to "Chapter 10 Configuring Single Sign-On" in the "Design Guide VE".


2.1.1.3 Collecting and Checking Required Information

Before installing Resource Orchestrator, collect required information and check the system status, then determine the information to be specified on the installation window. The information that needs to be prepared is given below.

Parameters Used for Installation

The following table contains the parameters used for installation.

No.

Window

Entry

Description

1

Installation Folder Selection

Installation Folder

This is the folder where Resource Orchestrator is installed.

  • When using a 64-bit (x64) OS

    Default value: System_drive\Program Files (x86)\Resource Orchestrator

  • When using a 32-bit (x86) OS

    Default value: System_drive\Program Files\Resource Orchestrator

The installation folder can contain 45 characters or less including the drive letter and "\".
A path starting with "\\" or a relative path cannot be specified.
Alphanumeric characters, blank spaces (" "), and parentheses ("()") can be used.
The following folder cannot be specified for the installation folder.

  • When using a 64-bit (x64) OS

    • System_drive\

    • System_drive\Program Files(x86)

  • When using a 32-bit (x86) OS

    • System_drive\

    • System_drive\Program Files

The following folder and its subfolders cannot be specified for the installation folder.

  • When using a 64-bit (x64) OS

    • System_drive\Windows

    • System_drive\Program Files

  • When using a 32-bit (x86) OS

    • System_drive\Windows

Specify an NTFS disk.

2

Admin LAN Selection

Network to use for the admin LAN

This is the network to be used as the admin LAN. Select it from the list.
The maximum value for the subnet mask is 255.255.255.255 (32-bit mask). The minimum value is 255.255.0.0 (16-bit mask). However, 255.255.255.254 cannot be specified.

3

Authentication Method Selection

Authentication Method

Select one of the following options.

  • Internal Authentication

  • ServerView Single sign-on (SSO)

4

Administrative User Creation
(When [Internal Authentication] is selected)

User Account

This is the user account name to be used for logging into Resource Orchestrator as an administrative user.

The name must start with an alphabetic character and can be up to 16 alphanumeric characters long, including underscores ("_"), hyphens ("-"), and periods ("."). Input is case-sensitive.

Password

The password of the administrative user.

The string must be composed of alphanumeric characters and symbols (excluding blank spaces), and can be up to 16 characters long.

Retype password

Administrative User Settings
(When [ServerView Single sign-on (SSO)] is selected)

User Account

This is the user account name to be used for logging into Resource Orchestrator as an administrative user.

Specify the user registered in the directory service in "Single Sign-On Preparation and Checks (when used)" in "2.1.1.2 Software Preparation and Checks".

When using the directory service provided with ServerView Operations Manager, specifying "administrator", which is the administrator account of ServerView Operations Manager, enables Single Sign-On coordination with ServerView Operations Manager.

The name must start with an alphabetic character and can be up to 16 alphanumeric characters long, including underscores ("_"), hyphens ("-"), and periods ("."). Input is case-sensitive.

2.1.1.4 Checking Used Port Numbers

Ports Automatically Set in the services File of the System

When Resource Orchestrator is installed, the following port numbers used by it will automatically be set in the services file of the system.

If the following port numbers used by Resource Orchestrator are being used for other applications, a message indicating that the numbers are in use is displayed when the installer is started, and installation will stop.
In that case, describe the entries for the following port numbers used by Resource Orchestrator in the services file using numbers not used by other software, and then start the installer.

Ports Automatically Set in the services File of the System
# service name   port number/protocol name
nfdomain         23457/tcp
nfagent          23458/tcp
rcxmgr           23460/tcp
rcxweb           23461/tcp
rcxtask          23462/tcp
rcxmongrel1      23463/tcp
rcxmongrel2      23464/tcp
rcxdb            23465/tcp

Checking Port Usage Status

Execute the "Environment setup conditions check tool" in "2.1.1.5 Configuration Parameter Checks" to check the port usage status.
For ports with "is in use" displayed for the result of "Port status", confirm that those ports are used with the purpose of usage for Resource Orchestrator defined in C:\Windows\System32\drivers\etc\services.
When ports are being used for something other than Resource Orchestrator, change the ports to use.

For the port information used by Resource Orchestrator, refer to "Appendix A Port List" in the "Design Guide VE".


Changing Port Numbers

To change port numbers after installing the manager, refer to the following:


ephemeral Port

When the range of ephemeral port numbers on Windows is changed, the ephemeral port and the port to use conflict. In that case, select a port number which is not included in the range of the ephemeral port numbers.

The range of ephemeral port numbers is as below.

2.1.1.5 Configuration Parameter Checks

Check configuration parameters following the procedure below:

  1. Log in as the administrator.

  2. Confirm that a single folder path is set for the TEMP environment variable.

    Information

    If the TEMP environment variable is not configured or if multiple folder paths are set for the TEMP environment variable, the Environment setup conditions check tool outputs the following message and cancels the process.

    The check tool cannot be processed because the temporary folder %temp% cannot be accessed. Please set the TEMP environment variable of current user correctly, then rerun the check tool.
    press enter key to exit...

    If the above message is output, set a single folder path for the TEMP environment variable, then execute the Environment setup conditions check tool again.

  3. Start the installer.

    The installer is automatically displayed when the first DVD-ROM is set in the DVD drive. If it is not displayed, execute "RcSetup.exe" to start the installer.

  4. Select "Tool" on the window displayed, and then click [Environment setup conditions check tool]. Configuration parameter checking will start.

    For the check items with the edition name displayed in the check results, check only the items corresponding to the edition to be installed.

  5. When configuration parameter checking is completed, the check results will be saved in the following location.

    %temp%\ror_precheckresult-YYYY-MM-DD-hhmmss.txt

    The check results are output to Notepad at the same time.

    The following items are displayed as the items to be checked:

    • Required Software (Windows PowerShell)

    • Required Software (ETERNUS SF Storage Cruiser)

    • Disk Space (Express/Virtual Edition)

    • Disk Space (Cloud Edition)

    • Memory Size (Express/Virtual Edition)

    • Memory Size (Cloud Edition)

    • cpu

    • SNMP Service

    • Port Status (Express/Virtual Edition)

    • Port Status (Cloud Edition)

  6. Confirm that "Warning" or "NG" is not included in the check results. If there are check items that were determined as "Warning" or "NG", resolve the cause of the problem based on the output message. For details of the corrective actions, refer to "2.1.1.1 Preparations" and "6.1 Software Environment" and "6.2 Hardware Environment" in the "Overview".


2.1.1.6 Installation

The procedure for manager installation is given below.

Before installation, check if "2.1.1.1 Preparations" have been performed.


Nullifying Firewall Settings for Ports to be used by Resource Orchestrator

When installing Resource Orchestrator on systems with active firewalls, in order to enable correct communication between the manager, agents, and clients, disable the firewall settings for the port numbers to be used for communication.

For the port numbers used by Resource Orchestrator and required software, refer to "Appendix A Port List" in the "Design Guide VE".

However, when port numbers have been changed by editing the services file during installation of Resource Orchestrator, replace the default port numbers listed in "Appendix A Port List" in the "Design Guide VE" with the port numbers changed to during installation.


Installation

The procedure for manager installation is given below.

  1. Log on to the system as the administrator.

    Log on to the system on which the manager is to be installed using the Administrator account of the local computer.

  2. Set the first Resource Orchestrator DVD-ROM.

    Then, the installer starts automatically.

    Information

    If the installer does not start, execute "RcSetup.exe" from the DVD-ROM drive.

  3. Select [Virtual Edition].

  4. Click [Manager installation].

  5. Perform installation according to the installer's interactive instructions.

    Enter the parameters designed and checked in "Parameters Used for Installation" in "2.1.1.3 Collecting and Checking Required Information".

Note

  • In the event of installation failure, restart and then log in as the user that performed the installation, and perform uninstallation following the uninstallation procedure.
    After that, remove the cause of the failure referring to the meaning of the output message and the suggested corrective actions, and then perform installation again.

  • If there are internal inconsistencies detected during installation, the messages "The problem occurred while installing it" or "Native Installer Failure" will be displayed and installation will fail. In this case, uninstall the manager and reinstall it. If the problem persists, please contact Fujitsu technical staff.


Post-installation Cautions