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ServerView Resource Orchestrator Cloud Edition V3.4.0 DR Option Instruction
FUJITSU Software

C.3 Error Messages Regarding rcxdrcheck

This section explains error/warning messages regarding rcxdrcheck.

Java HotSpot(TM) 64-Bit Server VM warning: You have loaded library /opt/FJSVrcvmr/runtime/jruby/lib/native/i386-Linux/libjffi-1.0.so which might have disabled stack guard. The VM will try to fix the stack guard now.
It's highly recommended that you fix the library with 'execstack -c <libfile>', or link it with '-z noexecstack'.
Description

This message is displayed when you attempt to load a 32-bit library in a 64-bit Java environment.

There is a possibility that the stack guard of the library has been disabled, so take corrective action.

Corrective Action

As the stack guard settings of the library have been enabled, there is no need to take corrective action for this message.

ERROR: This type of DR switchover is not supported.
Description

When "Active-Active operation method" is selected, this message is displayed in either of the following cases.

  • When "Physical/Virtual L-Server switchover method" is selected
  • When the "-tenant" option is not specified (site switchover is specified)
Corrective Action

When performing the Active-Active operation, physical/virtual L-Server switchover and switchover per site cannot be performed.

Refer to the output message, and check the switchover method, the switchover operation method, and the command options. After that, execute the command again.

ERROR: The check tool cannot be processed because the temporary folder %temp% cannot be accessed. Please set the TEMP environment variable of current user correctly, then rerun the check tool.
Description

When executing the command on Windows manager, this message is displayed for either of the following reasons.

  • The TEMP environment variable is not set
  • Multiple folder paths are set in the TEMP environment variable
Corrective Action

Make the %temp% folder accessible on the Windows manager by setting a single folder path to the TEMP environment variable. After that, execute the command again.

ERROR: The specified value is invalid.
Description

The numbers of the specified switchover method or the DR switchover operation method are not correct.

Corrective Action
  1. Execute the command again.
  2. Check the messages displayed for inquiries.
  3. Enter the number of desired switchover method or DR switchover operation method to continue the command.
ERROR: Replication check of vmware datastores cannot be performed. Detail: vCLI is not installed or path of vCLI has not been set to environment variable.
Description

VMware vSphere CLI (vCLI) is not installed, or the path has not been added to the PATH environment variable.

Corrective Action

Check the following points regarding VMware vSphere CLI (vCLI).

  • If vCLI is installed in the environment used to execute the DR configuration check tool
  • When using the Windows manager, if the vCLI path has been added to the PATH environment variable.
ERROR: Storage resources on the switchover source site are not replicated.target=storage_name1(storageIP/LUN_ID),storage_name2(storageIP/LUN_ID)...
Description

LUNs within the switchover scope: Replication of storage_name1(storageIP/LUN_ID),storage_name2(storageIP/LUN_ID)... has not been performed.

Corrective Action

Take corrective action for each storage_name displayed in target.

  • Perform storage replication
  • Modify the definition file to be excluded from the scope of switchover

For details on how to modify the definition file, refer to "3.5 Configuring for Limiting Switchover Scope".

  • Move to a resource pool which is not the switchover target
ERROR: Virtual storage resources with additional numbers at the end of the name exist on the switchover source site.target=vs_name1,vs_name2...
Description

There are virtual storage resources, vs_name1,vs_name2..., for which processing to avoid overlapped names is performed.

Corrective Action

Modify the names of virtual storage resources displayed in "target", and ensure there are no virtual storage resources for which processing to avoid overlapped names is performed.

For details, refer to "E.1.3 Storage Preparations" in the "Design Guide CE".

ERROR: Output of rcxstorage not found.
Description

The rcxstorage configuration file required for physical L-Server switchover (physical OS) or physical/virtual L-Server switchover (VM host/VM guest) has not been created.

Corrective Action

Create the rcxstorage configuration file.

For details, refer to "3. Obtain the Storage Replication Information" in "4.1 Normal Operation".

ERROR: VM management software definition file not found.
Description

The definition file of VM management software required for physical/virtual L-Server switchover (VM host/VM guest) has not been created.

Corrective Action

Create the VM management software definition file.

For details, refer to "3. Create a definition file of VM management software [Physical/virtual L-Server switchover (VM host/VM guest)]" in "3.6 Creating Files Used for Switchover".

ERROR: VM pool definition file not found.
Description

The VM pool definition file required for virtual L-Server switchover (VM guest) has not been created.

Corrective Action

Create the VM pool definition file.

For details, refer to "4. Create a VM pool definition file [Virtual L-Server switchover (VM guest)]" in "3.6 Creating Files Used for Switchover".

ERROR: VM management software definition file exists.
Description

The VM management software definition file exists.

Corrective Action

Check the switchover method. For details, refer to "2.1 Switchover Methods".

When using virtual L-Server switchover (VM guest) or physical L-Server switchover (physical OS), delete the definition file of the VM management software.

ERROR: VM pool definition file exists.
Description

The VM pool definition file exists.

Corrective Action

Check the switchover method. For details, refer to "2.1 Switchover Methods".

When using physical/virtual L-Server switchover (VM host/VM guest) or physical L-Server switchover (physical OS), delete the VM pool definition file.

ERROR: Output of rcxstorage exists.
Description

The rcxstorage configuration file exists.

Corrective Action

Check the switchover method. For details, refer to "2.1 Switchover Methods".

When using virtual L-Server switchover (VM guest), delete the rcxstorage configuration file.

ERROR: Exported configuration information is out of date.
Description

After the switchover information file is exported, operations requiring the output of the switchover information file again are being performed.

Corrective Action

Execute the rcxmgrexport command again to collect the switchover information.

For details, refer to "B.1 rcxmgrexport".

ERROR: Resource names duplicated between sites. type=type. Conflicted resource names are displayed as follows. 
Switchover Source Site: resource_name1, Switchover Destination Site: resource_name2
      
Description

The resource type is type and the same name is set for the switchover target resource resource_name1 on the switchover source site and the resource resource_name2 on the switchover destination site.

Corrective Action

Change the resource name on either the switchover source site or the switchover destination site so that no resource names are duplicated between the sites.

Example

ERROR: Resource names duplicated between sites. type=Folder. Conflicted resource names are displayed as follows.
Switchover Source Site: /VMHostPool, Switchover Destination Site: /VMHostPool
ERROR: Resource names duplicated between sites. type=Network. Conflicted resource names are displayed as follows.
Switchover Source Site: /NetworkPoolDR/network1, Switchover Destination Site: /NetworkPool/network1
Switchover Source Site: /TenantA/TenantNetworkPool/network2, Switchover Destination Site: /TenantB/TenantNetworkPool/network2
ERROR: Resource names duplicated between sites. type=Usergroup. Conflicted resource names are displayed as follows.
Switchover Source Site: monitor, Switchover Destination Site:monitor
Switchover Source Site: test, Switchover Destination Site:test
ERROR: Network's VLAN ID overlapped between sites. Conflicted resource names are displayed as follows. 
Switchover Source Site: network_name1, Switchover Destination Site: network_name2
Description

The VLAN ID of the network resource network_name1 on the switchover source site and the VLAN ID of the network resource network_name2 on the switchover destination site are the same.

Corrective Action

Recreate the network resource on either the switchover source site or the switchover destination site so that no VLAN IDs for network resources are duplicated between the sites.

For details, refer to "14.3.1 Creating New Network Resources" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".

Example

ERROR: Network's VLAN ID overlapped between sites. Conflicted resource names are displayed as follows. 
Switchover Source Site: /NetworkPoolDR/network1, Switchover Destination Site: /NetworkPool/network2 
Switchover Source Site: /TenantA/TenantNetworkPool/network3, Switchover Destination Site: /TenantB/TenantNetworkPool/network4
ERROR: Server resources have not been registered on the destination site.target= server_name1,server_name2...
Description

There are no switchover target server resources displayed in "target" on the switchover destination site.

Corrective Action

Take one of the following corrective actions:

  • Register the server displayed in "target" to the server tree on the switchover destination site.
  • Correctly edit the physical server mapping definition file displayed in "target" on the switchover source site.

For details, refer to "1. Create the mapping definitions of physical servers [Physical L-Server switchover (physical OS), Physical/Virtual L-Server switchover (VM host/VM guest)]" in "3.6 Creating Files Used for Switchover".

ERROR: VM host resources have not been registered on the destination site.target= host1,host2...
Description

The VM host resources displayed in "target" do not exist on the switchover destination site.

Corrective Action

Take one of the following corrective actions:

  • Register the VM host displayed in "target" in the server tree on the switchover destination site.
  • Delete the server displayed in "target" from the VM pool definition file on the switchover source site.
  • Delete the definitions of the VM pools that are not switchover targets from the VM pool definition file and add the definitions of the VM pools that are switchover targets.

For details, refer to "4. Create a VM pool definition file [Virtual L-Server switchover (VM guest)]" in "3.6 Creating Files Used for Switchover".

ERROR: Subnet of Admin LAN overlapped between sites. Conflicted resource names are displayed as follows. 
      Switchover Source Site: network_name1, Switchover Destination Site: network_name2
Description

The admin LAN subnet of the network resource network_name1 on the switchover source site and the admin LAN subnet of the network resource network_name2 on the switchover destination site are the same.

Corrective Action

Modify the settings of the network resource on either the switchover source site or the switchover destination site so that no admin LAN subnets for network resources are duplicated between the sites.

For details, refer to "5.11 Registering Admin LAN Subnets" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".

Example

ERROR: Subnet of Admin LAN overlapped between sites. Conflicted resource names are displayed as follows.
Switchover Source Site: /NetworkPoolDR/network1, Switchover Destination Site: /NetworkPool/network2
Switchover Source Site: /TenantA/TenantNetworkPool/network3, Switchover Destination Site: /TenantB/TenantNetworkPool/network4
ERROR: Address set resources overlapped between sites. Conflicted resource names are displayed as follows. 
      Switchover Source Site: address_set_name1, Switchover Destination Site: address_set_name2
Description

The address scope of the address set resource address_set_name1 on the switchover source site and the address scope of the address set resource address_set_name2 on the switchover destination site are the same.

Corrective Action

Recreate the address set resource on either the switchover source site or the switchover destination site so that address scopes of MAC addresses and WWN address set resources do not overlap between the sites.

For details, refer to "14.6 Address Set Resources" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".

Example

ERROR: Address set resources overlapped between sites. Conflicted resource names are displayed as follows.
Switchover Source Site: /AddressPool/mac1, Switchover Destination Site: /AddressPool/mac2
Switchover Source Site: /TenantA/TenantAddressPool/wwn1, Switchover Destination Site: /TenantB/TenantAddressPool/wwn2
ERROR: Network devices have not been registered on the destination site.target= net_dev1,net_dev2...
Description

The network device resources displayed in "target" do not exist on the switchover destination site.

Corrective Action

Register the network device displayed in "target" in the network tree.

For details, refer to "5.7 Registering Network Devices" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".

ERROR: ROR version does not match between sites.
Description

The version levels of the ROR CE managers are not the same between sites.

Corrective Action

Take one of the following corrective actions:

  • Update the manager.
  • Reconfigure the version of the switchover destination site manager to be the same as the switchover source site manager.
ERROR: Location of ROR installation folder does not match between sites.
Description

The installation folders of the ROR CE manager are not the same between sites.

Corrective Action

Reconfigure the manager to configure the same installation folder as that of the switchover source site.

ERROR: Admin LAN IP address of the admin server does not match between sites. IP addresses of both sites are displayed as follows.
 Switchover Source Site: ip_address1, Switchover Destination Site: ip_address2
Description

ip_address1, the admin LAN IP address of the admin server on the switchover source site and ip_address2, the admin LAN IP address of the admin server on the switchover destination site, are not the same.

Corrective Action

Reconfigure the manager to use the same admin LAN IP addresses as that of the switchover source site.

Example

ERROR: Admin LAN IP address of the admin server does not match between sites. IP addresses of both sites are displayed as follows. 
Switchover Source Site:10.167.223.100, Switchover Destination Site: 10.167.223.101
ERROR: IP address of storage units conflicted between sites. Conflicted resource names are displayed as follows. 
      Switchover Source Site: storage_unit_name1, Switchover Destination Site: storage_unit_name2
Description

The same IP address is configured for the storage unit storage_unit_name1 on the switchover source site and the storage unit storage_unit_name2 on the switchover destination site.

Corrective Action

Re-create the IP address of the storage unit on either the switchover source site or the switchover destination site so that IP addresses of storage devices do not overlap between the sites.

Example

ERROR: IP address of storage units conflicted between sites. Conflicted resource names are displayed as follows. 
Switchover Source Site: storage_unit_name1, Switchover Destination Site: storage_unit_name2 
Switchover Source Site: storage_unit_name3, Switchover Destination Site: storage_unit_name4
ERROR: IP address of servers conflicted between sites. Conflicted resource names are displayed as follows. 
      Switchover Source Site: server_name1, Switchover Destination Site: server_name2
Description

The same values are configured for the admin LAN IP address used by the physical L-Server on the physical server server_name1 on the switchover source site and for the IP address used by the physical server server_name2 on the switchover destination site.

Corrective Action

Perform the following procedure on the switchover destination site to ensure that the IP addresses of physical servers do not overlap between sites.

  1. Delete the physical server with the overlapping address, which was displayed in the message, from the server tree.
  2. Register the physical server deleted from the server tree in step 1 on the server tree again, using a different IP address from the physical server on the switchover source site.

Example

ERROR: IP address of servers conflicted between sites. Conflicted resource names are displayed as follows. 
Switchover Source Site: server_name1, Switchover Destination Site: server_name2 
Switchover Source Site: server_name3, Switchover Destination Site: server_name4
ERROR: Global addressset resource addrset is used by tenant_name1, tenant_name2...
Description

The global attribute address set resource addrset is used for the tenant tenant_name1, tenant_name2....

Corrective Action

Take one of the following corrective actions:

  • Move the global address set resource displayed in the message to the tenant.
  • Modify the settings to use only address set resources specific to the tenant.
ERROR: Invalid file format, detail=The value of "rcxstorage_define" in the definition filefilepath not found.
Description

The path configured for "rcxstorage_define" in the configuration file displayed in file_path cannot be found.

Corrective Action

Confirm that the path configured for "rcxstorage_define" in the configuration file displayed in file_path is correct.

ERROR: Invalid file format, detail=The value of "rcxmgrexport_define" in the definition file file_path not found.
Description

When executing the rcxdrcheck command, there is an error in an item checked when the -dir option is not specified.

The path configured for "rcxmgrexport_define" in the configuration file displayed in file_path cannot be found.

Corrective Action

Confirm that the path configured for "rcxmgrexport_define" in the configuration file displayed in file_path is correct.

ERROR: Invalid file format, detail=The value of "salvage_define" in the definition file file_path not found.
Description

The path configured for "salvage_define" in the configuration file displayed in file_path cannot be found.

Corrective Action

Confirm that the path configured for "salvage_define" in the configuration file displayed in file_path is correct.

ERROR: Invalid file format, detail=The value of "DR Operation Method" in the definition file file_path is wrong.
Description

There is an error in the item checked when automatic takeover of configuration files is enabled.

There is an error in the content configured for "DR Operation Method" in the configuration file displayed in file_path.

Corrective Action

Confirm that one of the following values is correctly configured for "DR Operation Method" in the configuration file displayed in file_path.

  • For the Active-Active DR operation method: DR_operation_method=1
  • For the Active-Standby DR operation method: DR_operation_method=2

For details on automatic takeover of configuration files, refer to "3.3 Manager Installation and Configuration".

ERROR: Invalid file format, detail=The value of "DR Operation Method" has not been set to the definition file file_path.
Description

There is an error in the item checked when automatic takeover of configuration files is enabled.

There is no value configured for "DR Operation Method" in the configuration file displayed in file_path.

Corrective Action

Confirm that one of the following values is correctly configured for "DR Operation Method" in the configuration file displayed in file_path.

  • For the Active-Active DR operation method: DR_operation_method=1
  • For the Active-Standby DR operation method: DR_operation_method=2

For details on automatic takeover of configuration files, refer to "3.3 Manager Installation and Configuration".

ERROR: Invalid file format, detail=The value of "Config File Switchover" in the definition file file_path is wrong.
Description

There is an error in the content configured for "Config File Switchover" in the configuration file displayed in file_path.

Corrective Action

Confirm that the following value is correctly configured for "Config File Switchover" in the configuration file displayed in file_path.

  • When enabling automatic takeover of configuration files: config_file_switchover=true

For details on automatic takeover of configuration files, refer to "3.3 Manager Installation and Configuration".

ERROR: Disk resources have not been prepared on the switchover destination site.target=/pool1/disk1, /pool1/disk2,...
Description

There is the following inconsistency between the switchover source and destination sites:

  • Switchover source site

Disk resources disk1, disk2, ... which are linked to the virtual storage "vm-disk-vstorage" are configured as switchover targets.

  • Switchover destination site

Disk resources with the same name as disk1, disk2, ... do not exist in the ROR database.

Corrective Action

Register the disk resources disk1, disk2, ... displayed for "target" on the switchover destination site.

For the registration procedure, refer to "Configuration when Performing Virtual L-Server Switchover (VM Guest)" in "3.4 Configuring Managed Resources".

WARNING: Invalid file format, detail=The value of "rcxstorage_define" has not been set to the definition file file_path.
Description

There is an error in the item checked during physical server switchover (physical OS) or physical/virtual L-Server switchover (VM host/VM guest).

There is no value configured for "rcxstorage_define" in the configuration file displayed in file_path.

Corrective Action

When the situation is either of the following cases, configure the path to the switchover information storage folder for "rcxstorage_define" in the configuration file displayed for file_path.

  • Physical L-Server switchover (physical OS) with Configuring Automatic Collection of Switchover Information enabled
  • Physical/virtual L-Server switchover (VM host/VM guest) with Configuring Automatic Collection of Switchover Information enabled
WARNING: Invalid file format, detail=The value of "rcxmgrexport_define" has not been set to the definition file file_path.
Description

When executing the rcxdrcheck command, there is an error in an item checked when the -dir option is not specified.

There is no value configured for "rcxmgrexport_define" in the configuration file displayed in file_path.

Corrective Action

When the situation is either of the following cases, configure the path to the switchover information storage folder for "rcxmgrexport_define" in the configuration file displayed for file_path.

  • When Configuring Automatic Collection of Switchover Information is enabled
  • When executing the rcxmgrexport command without the -dir option specified

For details on the rcxmgrexport command, refer to "B.1 rcxmgrexport".

WARNING: Invalid file format, detail=The value of "salvage_define" has not been set to the definition file file_path.
Description

There is no value configured for "salvage_define" in the configuration file displayed in file_path.

Corrective Action

For "salvage_define" in the configuration file displayed in the file_path, enter the path to be specified when using the rcxrecovery -salvage command.

For details on the rcxrecovery -salvage command, refer to "B.2 rcxrecovery".

WARNING: Auto switchover of configuration files has not been turned on.
Description

There is no value configured for "Config File Switchover" in the configuration file displayed in file_path.

Corrective Action

When enabling automatic takeover of configuration files, configure "config_file_switchover=true" for "Config File Switchover" in the configuration file displayed in file_path.

For details on automatic takeover of configuration files, refer to "3.3 Manager Installation and Configuration".

ERROR: Software ID prefix has not been changed properly.
Description

Different values are not configured for the software ID prefixes of the two sites.

Corrective Action

Execute the software ID batch conversion command, "cfmg_changesoftwareid", and then configure different software ID prefixes for each site.

For details, refer to "Appendix A Settings for Software ID Prefixes".

WARNING: Global network resource net is used by tenant_name1, tenant_name2...
Description

The global attribute network resource net is used for the tenant tenant_name1, tenant_name2....

Corrective Action

Take one of the following corrective actions:

  • Move the global network resource displayed in the message to the tenant.
  • Modify the settings to only use the network resources specific to the tenant.
  • During switchover, lock all tenants which use the corresponding network resources.

For details, refer to "4.2.2 Locking the Resources and Exporting the Configuration Information [Switchover Source Site]".

WARNING: The location of image file folder is not set correctly.
Description

When performing physical L-Server switchover (physical L-Server), the image file storage folder is not modified to "switchover_information_storage_folder\Image".

Corrective Action

Configure "switchover_information_storage_folder\Image" for the image file storage folder of the physical L-Server, and replicate the folder to the switchover destination site. Execute the following command to modify the image file storage folder of the physical L-Server to "switchover_information_storage_folder\Image".

[Windows Manager]

>Installation_folder\SVROR\Manager\bin\rcxadm mgrctl stop <RETURN>
>Installation_folder\SVROR\Manager\bin\rcxadm imagemgr set -attr imagedir=switchover_information_storage_folder\Image <RETURN>
>Installation_folder\SVROR\Manager\bin\rcxadm mgrctl start <RETURN>

[Linux Manager]

# /opt/FJSVrcvmr/bin/rcxadm mgrctl stop <RETURN>
# /opt/FJSVrcvmr/bin/rcxadm imagemgr set -attr imagedir=switchover_information_storage_folder/Image <RETURN>
# /opt/FJSVrcvmr/bin/rcxadm mgrctl start <RETURN>

For details, refer to "6.7 Changing the Image Folder Location" in the "User's Guide for Infrastructure Administrators (Resource Management) CE".

WARNING: Resource names duplicated between sites. type=type. Conflicted resource names are displayed as follows.
Switchover Source Site: resource_name1, Switchover Destination Site: resource_name2
Description

The resource type is type and the same name is set for the switchover target resource resource_name1 on the switchover source site and the resource resource_name2 on the switchover destination site.

Corrective Action

When resource_name1 and resource_name2 are different resources, change the resource name on either the switchover source site or the switchover destination site so that resource names do not overlap between the sites.

Example

WARNING: Resource names duplicated between sites. type=VirtualStorage. Conflicted resource names are displayed as follows.
Switchover Source Site: /StoragePool/datastore1, Switchover Destination Site: datastore1
Switchover Source Site: /TenantA/TenantStoragePool/datastore2, Switchover Destination Site: datastore2
WARNING: Resources have not been unregistered on switchover destination site.target= resource_name1,resource_name2
Description

When performing switchover in Active-Active operation, the resource displayed in "target" is required for switchover, but registration from the resource pool in the switchover destination site is not canceled.

Corrective Action

Unregister the resource shown in "target" from the resource pool in the switchover source site in advance.

WARNING: Server resources have not been registered on the destination site.target= server_name1,server_name2...
Description

There are no switchover target server resources displayed in "target" on the switchover destination site.

Corrective Action

When the server resources displayed for "target" are out of the switchover scope, no action is necessary.

When the server resources displayed for "target" are included in the switchover scope, perform one of the following corrective actions:

  • Register the server displayed in "target" to the server tree on the switchover destination site.
  • Correctly edit the physical server mapping definition file displayed in "target" on the switchover source site.

For how to limit the scope of switchover, refer to "2.4 Limitation of switchover scope and additional recovery".

For details on how to edit mapping definition files, refer to "1. Create the mapping definitions of physical servers [Physical L-Server switchover (physical OS), Physical/Virtual L-Server switchover (VM host/VM guest)]" in "3.6 Creating Files Used for Switchover".

WARNING: VM host resources have not been registered on the destination site.target= host1,host2...
Description

The VM host resources displayed in "target" do not exist on the switchover destination site.

Corrective Action

When the VM host resources displayed for "target" are out of the switchover scope, no action is necessary.

When the VM host resources displayed for "target" are included in the switchover scope, perform one of the following corrective actions:

  • Register the VM host displayed in "target" in the server tree on the switchover destination site.
  • Delete the server displayed in "target" from the VM pool definition file on the switchover source site.
  • Delete the definitions of the VM pools that are not switchover targets from the VM pool definition file and add the definitions of the VM pools that are switchover targets.

For how to limit the scope of switchover, refer to "2.4 Limitation of switchover scope and additional recovery".

For details on how to edit the VM pool definition file, refer to "4. Create a VM pool definition file [Virtual L-Server switchover (VM guest)]" in "3.6 Creating Files Used for Switchover".