If you cannot log in to the ROR console after installation, the environment setup may have failed. Stop the manager and then reconfigure the environment.
Check the CA Certificate registered with Resource Orchestrator using the following procedure.
Execute the following command:
rcxadm authctl diffcert<RETURN> |
The difference of the CA certificate (keystore) of ServerView Operations Manager and the registered CA certificate (keystore) of Resource Orchestrator is displayed.
Check the displayed difference information.
The information is displayed as follows:
svs_cms |
When difference is displayed, registration of a CA certificate (keystore) may have failed. In this case, register the CA certificate referring to "13.1.1.2 Registering Certificates".
Use the following procedure to register CA certificates to Resource Orchestrator.
Check the content of the CA certificate for updating.
Refer to "13.1.1.1 Confirming Certificates", and check the content of the CA certificate to update.
Update the CA certificate.
Execute the following command:
rcxadm authctl refreshcert -alias alias<RETURN> |
Specify the alias of the certificate displayed by executing "Confirming Certificates" as alias.
When importing two or more certificates to Resource Orchestrator, repeat this procedure for each certificate.
Point
If the root certificate has been registered in the CA certificate (keystore) of ServerView Operations Manager, import a root certificate to Resource Orchestrator.
Check the difference of the CA certificate.
Perform step 1 again, and check that the updated certificate is not displayed.
Check if the connection information of the directory service to be used has been correctly registered in Resource Orchestrator.
Execute the following command:
rcxadm authctl show <RETURN> |
The connection information registered in Resource Orchestrator is displayed.
Check the displayed connection information.
The information is displayed as follows:
host: hostx.fujitsu.com |
Check if the directory service settings and the displayed connection information are the same. In particular, note the following information:
If port is the port for SSL communications
If bind is the directory service administrator
(Check if the administrator is a directory service administrator, not a privileged user of Resource Orchestrator)
For details on how to check the connection settings of the directory service provided with ServerView Operations Manager, refer to the following manual.
ServerView Operations Manager V7.0 or earlier
"ServerView user management with OpenDJ" in "User Management in ServerView 6.30"
ServerView Operations Manager V7.1 or later
"ServerView user management with Apache DS" in "User Management in ServerView 7.10"
When there is an error in the connection information, use the following procedure to register the correct information:
Stop the manager.
Execute the rcxadm authctl sync command and configure the correct connection information.
Start the manager.
For details on the rcxadm authctl command, refer to "5.3 rcxadm authctl" in the "Reference Guide (Command) VE".
