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PRIMECLUSTER  Web-Based Admin ViewOperation Guide
FUJITSU Software

A.2.2 Error message

0001  Cannot call Management server.

Corrective action 1

In most cases, the management server might not be able to respond to the request from the client, or the response from the server might be extremely slow. Click <OK> and call a management server again.

Corrective action 2

If the corrective action 1 does not work, the Web browser might not be operating normally. Exit the Web browser, and then, restart the Web-Based Admin View screen, or reboot the client first.

Reference problem

"Symptom 1", "Symptom 8" in "Troubleshooting"

0003  Management server session disconnected. Do you want to re-connect?

Corrective action

When the system environment was modified in the environment setup, it is displayed in the client in which the setup was done. Take a proper action in the following:

  • Click [Yes] to reconnect.

  • Click [No] to end the connection.

  • Click [Detailed information] to display error detailed information.

0004  Connection refused from Management Server. Do you want to re-connect?

Corrective action

The network failure might have occurred, the client terminal's CPU might have been overloaded, or the system time setting of the management server might have been changed. Take a proper action in the following:

  • Click [Yes] to reconnect to another management server.

  • Click [No] to end the current connection.

Reference problem

"Symptom 1" in "Troubleshooting"

0005  Cannot connect to Management. Server. Do you want to re-connect?

Corrective action

The management server may not have been started. Take a proper action in the following:

  • Click [Yes] to reconnect.

  • Click [No] to end the connection.

  • Click [Detailed information] to display error detailed information.

Reference problem

"Symptom 1", "Symptom 4" in "Troubleshooting"

0006  An error was detected in the Management Server environment setting.

Corrective action 1

The Web browser might not be operating properly. Exit the Web browser, and then, restart the Web-Based Admin View screen, or reboot the client first.

Corrective action 2

Refer to take appropriate action while referring to the explanation of "Symptom 16" in troubleshooting to take a Corrective action. Still, the problem is not improved, report the contents of the Java console to local Customer Support.

Reference problem

"Symptom 16" in "Troubleshooting"

0007  Management server session disconnected. Do you want to try to re-connect working Management Server?

Corrective action

Select one of [Yes], [No], or [Detailed information]:

  • Click [Yes] to retrieve an active management server for connection.

  • Click [No] to end the connection.

  • Click [Detailed information] to display error detailed information.

    Note

    This message appears if no response is received from the management server. Confirm the state of the management server or the network.

    If connection is available by selecting [Yes], a temporary network load is assumed to be the cause of the disconnection.

    In this case, raise the "Connection monitoring time between Client and Server" of the system environment.

Reference problem

"Symptom 2", "Symptom 15" in "Troubleshooting"

0015  Management Server will terminate. Please logout immediately.

Corrective action

The management server is terminated. Sign off Web-Based Admin View.

0016  login incorrect.

Corrective action

Enter a correct user name and password.

Reference problem

"Symptom 17" in "Troubleshooting"

0017  password incorrect.

Corrective action

Enter a correct password.

0030  Internal Error

Corrective action

An error was detected in the management server environment setting. Contact local Customer Supports

Note

This error message appears on the page within the Web browser.

0031  Network Error

Corrective action

A network error has occurred. Restart the cluster management server and the monitored node, and then reconnect the network following the procedures described in "6.2 Restart". Still, the problem is not improved, contact local Customer Supports.

Note

This error message appears on the page within the Web browser.

0032  Login Error

Corrective action

Login was failed. Sign on by a correct user ID and password.

It may occur by setting the Web browser.

Change the settings of the Web browser according to "3.1.3.1 Preparing the Web browser".

Reference problem

"Symptom 15" in "Troubleshooting"

Note

This error message appears on the page within the Web browser.

0033  Management server is not running.

Corrective action

Select [Reload] of the browser.

Note

This error message appears on the page within the Web browser.

0040  Invalid browser

Corrective action

Web-Based Admin View cannot be started by accessing the specified URL with this Web browser. Use the Web browser which is supported for the operation environment of Web-Based Admin View.

Note

This error message appears on the page within the Web browser.

0041  Old Swing is installed

Corrective action

The version of the Swing class file set in the Web browser is not correct. Set a Swing class file in the correct version.

Note

This error message appears on the page within the Web browser.

0042  Swing is not installed

Corrective action

No Swing class file is set up on the Web browser, or the version is incorrect. Set up the Swing class file again as described in "3.1.3.2 Required for the Web browser environment".

Note

This error message appears on the page within the Web browser.