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ETERNUS SF Express V16.6 / Storage Cruiser V16.6 / AdvancedCopy Manager V16.6 Installation and Setup Guide
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5.2.3 Silent Installation Procedure of AdvancedCopy Manager's Agent (for Windows)

Take the following steps for silent installation:

  1. Edit an installation parameter file.

  2. Run a silent installation.

For the upgrade installation, refer to the ETERNUS SF Migration Guide of this version.

5.2.3.1 Editing Installation Parameter File

When using default install, it is not necessary to edit an installation parameter file.

An installation parameter file is a file in which to specify installation parameters such as installation destination directory and port number. This file is stored on DVD-ROM and default values are set for respective installation parameters. In addition, this file has both automatic service activation and automatic service activation prevention. For details on the installation parameter file, refer to "D.5 Installation Parameter File (for AdvancedCopy Manager's Agent for Windows)".

The installation parameter file is stored on the DVD-ROM "ETERNUS SF SC/ACM/Express Mediapack (Agent Program and Manual)" of this version.

Based on the following criteria, select an agent to be installed.

Function to Be Used

Description

When using online backup function working with Exchange Server

Select the 64 bit agent.
AdvancedCopy Manager (64bit) for Windows Server 2008 / 2012 / 2016 (x64) is installed.
The Symfoware linkage function is not available (copy and replication functions).

When using Symfoware linkage function

Select the 32 bit agent.
AdvancedCopy Manager (32bit) for Windows Server 2008 / 2012 / 2016 (x86,x64) is installed.
The function working with Exchange Server is not available.

When using neither of those above

Select the 64 bit agent.
AdvancedCopy Manager (64bit) for Windows Server 2008 / 2012 / 2016 (x64) is installed.

When changing installation parameters, copy the installation parameter file on DVD-ROM to an optional location and edit the copied file. For description of each installation parameter, refer to "D.6 Installation Parameters (for AdvancedCopy Manager's agent for Windows)".

Information

The file for automatic service activation (install_parameter.ini) is used to activate the AdvancedCopy Manager's agent services after the installation is complete. The file for the prevention of automatic service activation (install_parameter_not_start_service.ini) is used to prevent the AdvancedCopy Manager's agent services from being activated after the installation is complete.

5.2.3.2 Running Silent Installation

The silent installation procedure of AdvancedCopy Manager's agent (for Windows) is as follows:

  1. Log on to the target server as a user with administrator privileges.

  2. Install the DVD-ROM "ETERNUS SF SC/ACM/Express Mediapack (Agent Program and Manual)" of this version into the DVD-ROM drive. If the Installer screen is displayed by autorun, exit the installer.

  3. Start the command prompt with "Run as administrator".

  4. Execute the following silent installation command.

    • For automatic service activation in default install

      For installLogFile, specify the file in which to output installation log with an absolute path. It is optional to specify for installLogFile.

      • For 32 bit agent

        dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x86\acmagtsilentinstall.bat [-l installLogFile]
      • For 64 bit agent

        dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\acmagtsilentinstall.bat [-l installLogFile]
    • For preventing automatic service activation in default install

      It is mandatory to specify installParameterFile.
      For installParameterFile, specify the file stored on DVD-ROM (install_parameter_not_start_service.ini) with an absolute path.
      For installLogFile, specify a file in which to output an installation log with an absolute path. It is optional to specify installLogFile.

      • For 32 bit agent

        dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x86\acmagtsilentinstall.bat -s installParameterFile [-l installLogFile]
      • For 64 bit agent

        dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\acmagtsilentinstall.bat -s installParameterFile [-l installLogFile]

      The following is an execution example of a 64 bit agent.

      • When the DVD-ROM drive is "D" and the install log file is "C:\silentinstall.log"

        D:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\acmagtsilentinstall.bat -s D:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\install_parameter_not_start_service.ini -l C:\silentinstall.log
    • For custom install

      For installParameterFile, specify with an absolute path. It is mandatory to specify for installParameterFile.
      For installLogFile, specify the file in which to output installation log with an absolute path. It is optional to specify for installLogFile.

      • For 32 bit agent

        dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x86\acmagtsilentinstall.bat -s installParameterFile [-l installLogFile]
      • For 64 bit agent

        dvdromDrive:\Agent_windows\AdvancedCopy_Manager\agent\windows_x64\acmagtsilentinstall.bat -s installParameterFile [-l installLogFile]

    Point

    • If nothing is specified for installLogFile, an install log file named "acmagtsilentinstall.log" is created in the working directory specified by the environment variable TEMP.

    • If there is any file of the same name as the specified install log file exists, it is overwritten.

    • It is required to specify an existing directory with write permission for the directory in which to store the install log file. If it has no write permission, no error message is output in the command prompt or screen and the process terminates with error.

    • If the paths to the installation parameter file and install log file contain any spaces, they should be surrounded by double quote characters.

    • The characters " | : * ? / . < > % & ^ ; ! are not supported for path name for installation parameter file or install log file.

    Note

    • If an invalid option is specified, its corresponding error message is output in the install log file and the process exits. No error message is output in the command prompt or screen.

    • When reinstalling AdvancedCopy Manager's agent on Windows Server 2012 or later, if you change following port number for service in AdvancedCopy Manager's agent, delete the following service name defined in the %SystemRoot%\system32\drivers\etc\services file before reinstalling:

      • stgxfws

    • Do not execute multiple silent install commands at the same time. If a silent install starts while a silent install is executing, the silent install terminates abnormally without creating an install log file.

  5. On completion of installation, a command prompt is displayed.
    Remove the DVD-ROM media used for installation out of the device.

5.2.3.3 Checking Silent Installation Result

Check the return value from the silent installation command. If necessary, check the install log file. However, if the return value from the silent installation command is 3 or 9, no install log file is created. For details, refer to "E.3 Return Values for Silent Installation (for AdvancedCopy Manager's Agent)".

The installation result can be viewed in the install log file, too.
Open the install log file to see "ResultCode" in the ResponseResult section. In "ResultCode" is written the return value from the silent installation command. Refer to "6.2 Setup of AdvancedCopy Manager's Agent" and set up AdvancedCopy Manager's agent.