The following section describes the common messages output when operating management ledger and AC menu.
Variable information
%s: input field name
Type
Error
Cause
The required input field is not specified.
Action
Specify the string for the contents displayed in input field name.
Variable information
%s: input field name
Type
Error
Cause
The specified asset number has been registered. In addition, when the device is PC, the specified User ID and Device Name have been registered.
Action
Specify the correct asset number, or delete the corresponding devices that have registered the asset number. In addition, when the device is PC, specify the correct User ID and Device Name, or delete the corresponding devices that have registered User ID and Device Name.
Variable information
%s1: input field name
%s2: prohibited string
Type
Error
Cause
The strings that cannot be specified are used.
Action
Specify correct string for the contents displayed in input field name.
Variable information
%s1: input field name
%s2: string length that can be specified
Type
Error
Cause
The string length of specified input field has exceeded.
Action
Specify within correct string length scope for the contents displayed in input field name.
Variable information
%s: input field name
Type
Error
Cause
The characters that cannot be specified are used.
Action
Specify correct characters for the contents displayed in input field name.
Variable information
%s: input field name
%d: string length that can be halfwidth specified
Type
Error
Cause
The specified input field can only specify halfwidth and has exceeded the string length that can be specified.
Action
Confirm the contents specified in input field, and specify the correct data and then execute again.
Variable information
%s: input field name
Type
Error
Cause
The fullwidth characters are specified in the input field where halfwidth characters can be specified only.
Action
Confirm the contents specified in input field, and specify the correct data and then execute again.
Variable information
%s: input field name
Type
Error
Cause
The input field can only be specified with halfwidth characters.
Action
Confirm the contents specified in input field, and specify the correct data and then execute again.
Variable information
%s1: input field name
%s2: string length that can be halfwidth specified
Type
Error
Cause
The input field can be specified with fullwidth e or halfwidth, but it has exceeded the string length that can be specified.
Action
Confirm the contents specified in input field, and specify the correct data and then execute again.
Variable information
%1: not selected item domain
Type
Error
Cause
The window transition operation has been performed, but the item (cell) that supports this operation is not selected.
Action
Select the item (cell) that supports the operation and then execute again.
Variable information
%s1: input field name (relating date)
%s2: input field name (relating date)
Type
Error
Cause
The date information of specified input field in %s1 cannot specify a value earlier than the date information of input field in %s2.
Action
Confirm the contents specified as date information, and specify the correct data and then execute again.
Variable information
%s: input field name (relating date)
Type
Error
Cause
The date scope of input field in %s is specified incorrectly.
Action
Confirm the contents specified as date information, and specify the correct data and then execute again.
Variable information
%s: input field name (relating date)
Type
Error
Cause
The date information of specified input field in %s is incorrect.
Action
Confirm the contents specified as date information, and specify the correct data and then execute again.
Type
Error
Cause
The window transition operation is performed, but multiple lines are selected in the item (cell) where only one line can be selected.
Action
Modify the selected item (cell) as one line and then execute again.
Type
Error
Cause
The specified date scope, exceeding the stocktaking start date, has been set.
Action
The date, 180 days (half a year) earlier and later than current date, cannot be set in the stocktaking start date. Set a value that can be specified.
Variable information
%s: Error message output by the database
Type
Error
Cause
An error occurred when accessing to the database.
Action
Perform the action according to the output error message.
In addition, as variable information, the error messages output by the database are as follows:
[SymfoWARE ODBC Driver] JYP1010E The server connection requirement is denied.
For the resolution, confirm the connected target environment, and confirm whether the port number matches, or whether the service of database has not been stopped.
[SymfoWARE ODBC Driver] JYP1021E An error occurred in the system call. function="connect"errno="10065"
For the resolution, confirm whether AC is connected to the network.
[SymfoWARE ODBC Driver] JYP1008U "Specified Connected Target Server Name" does not exist in the host name of host name management files.
For the resolution, confirm whether CS has existed in the network.
[SymfoWARE ODBC Driver] JYP1087U The unidentified protocol is received when confirming the connection.
For the resolution, confirm whether other products are using the specified port number.
[SymfoWARE ODBC Driver] JYP2079E Violated the unique constraint.
For the resolution, check if there are multiple upstream servers (CS/DS) with the same host name.
Variable information
%s: detailed information of abnormal environment
Type
Error
Cause
An exception occurred in the operating environment.
Action
Reinstall AC after confirming the abnormal contents of environment.
Type
Error
Cause
The specified function has been started.
Action
Execute the started function.
Type
Error
Cause
An error occurred in the user ID or password.
Action
Execute again after confirming the configuration value of user ID or password.
Type
Error
Cause
The specified user does not have the authority for using AC menu.
Action
Execute again after confirming the configuration value of user ID or password.
Variable information
%s: input field name
Type
Error
Cause
The information for the input item has not been registered. In addition, when the section administrator is registering/modifying the device information, the user ID affiliated section has not been specified.
Action
Execute again after confirming the contents specified in the input field.
Variable information
%s: input field name
Type
Error
Cause
The displayed information has been deleted by other AC menu users.
Action
-
Type
Warning
Cause
No search condition is specified in the setup window where to set screening conditions.
Action
Search again after specifying the search condition.
Type
Error
Cause
The number of devices to be displayed once has exceeded 50,000.
Action
Display the window again after modifying the display unit or screening device information.
Type
Error
Cause
The end day of stocktaking is set to be earlier than the stocktaking start date.
Action
Set the end day of stocktaking later than the stocktaking start date.
Type
Error
Cause
The administrator prepares to modify the device information of non-affiliated section.
Action
Execute again after confirming the modified device information.
Type
Error
Cause
The administrator prepares to view the device information of non-affiliated section.
Action
Execute again after selecting the device of affiliated section.
Variable information
%1: input field name (Example: auditing pointer, auditing item)
Type
Error
Cause
The input field specified in %1 does not select one item.
Action
Select the input field of %1, and execute again after specifying the correct data.
Type
Error
Cause
An error occurred in the system on Desktop Patrol CS.
Action
Confirm the status of the network and Systemwalker standard database. If the error is still existing, contact the system administrator of Desktop Patrol CS.
Variable information
%1: Error message output by the database
Type
Error
Cause
An error occurred when accessing to the database.
Action
Perform the action that is instructed in the output error message.
In addition, as variable information, the error messages output by the database are as follows:
[SymfoWARE ODBC Driver] JYP1010E The server connection requirement is denied.
For the resolution, confirm the connected target environment, and confirm whether the port number matches, or whether the service of database has not been stopped.
[SymfoWARE ODBC Driver] JYP1021E An error occurred in the system call.
function="connect"errno="10065"
For the resolution, confirm whether AC is connected to the network.
[SymfoWARE ODBC Driver] JYP1008U "Specified Connected Target Server Name" does not exist in the host name of host name management files.
For the resolution, confirm whether CS has existed in the network.
[SymfoWARE ODBC Driver] JYP1087U The unidentified protocol is received when confirming the connection.
For the resolution, confirm whether other products are using the specified port number.
Type
Error
Cause
In the specified setup place, the building management information has specified more than two registered building names.
Action
Specify more than two registered building names again in the building management information, or execute again after specifying other setup place.
Variable information
%1: input field name (Example: asset number)
%2: prohibited string
Type
Error
Cause
The strings not allowed are specified in the beginning characters of specified input field.
Action
For the contents displayed in the input field name, execute again after specifying the beginning characters as allowed string.
Variable information
%1: belong to domain name (Example: IP address, MAC address 1)
%2: belong to domain name (Example: IP address, MAC address 2)
Type
Error
Cause
The values of two specified input fields are specified as the same value.
Action
For the contents displayed in the input field name, execute again after specifying a different value.
Variable information
%1: input field name
%2: registration upper limit
Type
Error
Cause
Prepare to register when exceeding the registration upper limit of specified input field.
Action
-
Variable information
%1: input field name (Example: related asset number)
Type
Error
Cause
In the input field, the device specified as related device for other devices has been specified.
Action
Specify correct string for the contents displayed in input field name.
Variable information
%1: input field name (Example: related asset number)
%2: input field name (Example: asset number, related asset number)
Type
Error
Cause
Prepare to modify the asset number or related asset number of devices set as related devices for other devices
Action
Modify the related asset number of device whose related device will be modified from object device. After that, modify the asset number and managed asset number of device whose object has been modified.
Variable information
%s: input field name
Type
Error
Cause
The environment-dependent characters have been specified.
Action
Execute again after confirming the input value.
Variable information
%s: specify the path name of link target
Type
Error
Cause
The network path and URL path are not specified.
Action
Execute again after specifying the network path or URL.
Variable information
%s: option name
Type
Error
Cause
The required option is not specified when executing the command.
Action
Execute the command after specifying the required option,
Variable information
%s: option name
Type
Error
Cause
The parameter corresponding to the option is not specified when executing the command.
Action
Execute the command after specifying the parameter corresponding to the option.
Variable information
%s: option name
Type
Error
Cause
When executing the command, the string length specified in the option has exceeded the length range.
Action
For the parameter of option, specify correct string within invalid length scope and execute the command.
Type
Error
Cause
The incorrect option is specified when executing the command.
Action
Specify the correct option, and execute it again.
Variable information
%s: Error message output by the database
Type
Error
Cause
An error occurred when accessing to the database.
Action
Perform the action according to the output error message.
Variable information
%s: Error message output by the database
Type
Error
Cause
An error occurred when accessing to the database.
Action
Perform the action according to the output error message.
Variable information
%s: Error message output by the database
Type
Error
Cause
An error occurred when accessing to the database.
Action
Perform the action according to the output error message.
Type
Error
Cause
The specified MAC address has already been registered to another device.
Action
Specify a non-allocated asset number, or delete devices with the same MAC address.
Variable information
%s1: Error cause
%s2: Excel error message
Type
Error
Cause
An error that prevents execution occurred in Excel.
Possible causes are as follows:
The macro security settings in Excel have been configured to prevent execution of macros.
An unsupported 64-bit version of Excel is being used.
Excel was forcibly terminated.
Action
Take action according to the Excel error message, and then execute the command again.
Configure Excel to enable execution of macros, and then execute again.
Install the 32-bit version of Excel, and then execute again.
Remove the cause of the forcible termination, and then execute again.
