Systemwalker Desktop Patrol Reference Manual

3.3.22 Messages Output in Building Smart Device Management Information Command

Number of Download(s): %d

Variable information

%d: Number of downloaded information items

Cause

-

Action

Processing ended normally, so no action needs to be taken.

Processing number of case(s): %d1 Error number of case(s): %d2

Variable information

%d1: Total number of processed information items

%d2: Number of information items that failed to upload

Cause

-

Action

Processing ended normally, so no action needs to be taken.

There is no download information.

Cause

The smart device management information has not been registered.

Action

Processing ended normally, so no action needs to be taken.

Incorrect syntax.

Cause

Incorrect syntax.

Action

Ensure that the specified syntax for the command argument is correct, and then execute the command again.

Specified file path is invalid.

Cause

Possible causes are as follows:

• The file specified in the /f option during upload does not exist.

• The file name and path specified in the /f and /e options exceed 128 fullwidth or 256 halfwidth characters, or the path contains invalid characters.

• ".dtl" is used as the extension of the file name specified in the /e option, or the user does not have write privileges, so the specified file cannot be created.

Action

Take one of the following actions:

• Specify the correct file name.

• Ensure that the user that will execute the command has Administrator privileges, and then execute the command again.

An instance of the command is already running. Multiple instances of the command cannot be started.

Cause

The building smart device management information command is already running, and cannot be started.

Action

Wait until the building smart device management information command currently running completes, and execute the command again.

File error occurred.

Cause

An error occurred during a file operation.

Action

Ensure that the user has Administrator privileges and that there is sufficient available disk space, and then execute the command again.

Database cannot be accessed.

Cause

Cannot access the database.

Action

Check if there are any abnormalities in the database, then remove the cause of the error and execute the command again.

Data error exists.

Cause

The file to be uploaded includes data that cannot be processed.

Action

Take action according to the following procedure:

1. Refer to the error details file (file with extension .dtl specified in the /e option).

2. Correct the format of the error file specified in the /e option that is created when execution of the command fails.

3. Specify the /f option, using the error file that you modified in step 2 as the smart device management information file, and then execute the command again.

Exceptions occurred or unable to obtain memory.

Cause

There is insufficient memory or an unexpected error occurred.

Action

Stop unnecessary programs and then execute the command again.