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Systemwalker Desktop Patrol Reference Manual
FUJITSU Software

3.1.2 Messages Output by Operation Environment Maintenance Guide

The user ID has not been entered.

Cause

The user ID has not been entered.

Action

Enter the user ID.

The password has not been entered.

Cause

The password has not been entered.

Action

Enter the password.

The user ID or password is specified incorrectly.

Cause

The user ID or password is specified incorrectly.

Action

Specify correct user ID or password.

Running multiple operating environment maintenance guides is not supported.

Cause

The operation environment maintenance guide has been already started.

Action

Restart the operation environment maintenance guide after exiting the executed operation environment maintenance guide.

Operation environment construction failed.

Cause

Failed to construct the operating environment.

Action

Construct the operating environment again by using operation environment maintenance guide e.

Operation environment extension failed.

Cause

Failed to extend the operating environment.

Action

Extend the operating environment again by using operation environment maintenance guide.

Failed to obtain the number of PCs.

Cause

Probable causes are the following:

  • The old database (SQL Server/Oracle) is not started or being started.

  • An exception occurred in the old database.

Action

  • When the old database (SQL Server/Oracle) is not started or being started, wait for a while and execute again after it is started.

  • When an exception occurred in the old database, exclude the causes of exception and execute again.

Blank character capacity cannot be used in the storage location of backup data.

Cause

The fullwidth characters cannot be specified in the backup data saving target.

Action

Execute again after specifying the correct backup data saving target.

Invalid character string was specified for the database storage location.

Cause

The fullwidth characters cannot be specified in the database saving target.

Action

Execute again after specifying the correct database saving target.

Failed to migrate the database.

Cause

Probable causes are the following:

  • An error occurred when accessing to the file.

  • The operating space of old database (SQL Server/Oracle) is insufficient.

  • An exception occurred in the old database.

Action

Take the following actions.

  • Construct the operating environment again by using operation environment maintenance guide.

  • Execute again after confirming the operating space of old database.

  • When an exception occurred in the old database, exclude the causes of exception and execute again.

Restore of database failed.

Cause

Probable causes are the following:

  • Failed to access to the database.

  • An error occurred when accessing to the file.

Action

Take the following actions.

  • Execute again after confirming whether an exception occurred in the database, and excluding the causes of exception.

  • Construct the operating environment again by using operation environment maintenance guide.

Failed to back up RDB.

Cause

Probable causes are the following:

  • Failed to access to the database.

  • An error occurred when accessing to the file.

Action

Take the following actions.

  • Execute again after confirming whether an exception occurred in the database, and excluding the causes of exception.

  • Construct the operating environment again by using operation environment maintenance guide.

Failed to re-construct RDB.

Cause

Possible causes are as follows:

  • Failed to access to the database.

  • An error occurred when accessing a file

Action

Take the following actions:

  • Check if there are any abnormalities in the database, then remove the cause of the error and execute again.

  • Use the operation environment maintenance guide to build the operating environment.

Failed to start "Operation Environment Maintenance Guide".

[Cause]

Probable causes are the following:

  • Execute through the remote desktop.

[Action]

Execute in the local computer with CS installed.

The number of managed non-PC(s) cannot be more than 100,000.

Type

Warning

Cause

The sets of managed device that does not belong to PC have exceeded 100,000.

Action

Specify the sets of managed device that does not belong to PC within 100,000.

Please enter the number of managed non-PC(s).

Type

Warning

Cause

The sets of managed device that does not belong to PC are not entered.

Action

Enter the sets of managed device that does not belong to PC.

The number of specified PCs cannot be less than 100.

Cause

A value less than 100 has been specified for the number of PCs.

Action

Specify a value of 100 or more for the number of PCs.

The number of specified PCs cannot be more than 100,000.

Cause

The number of specified PCs exceeds 100,000.

Action

Specify a value of 100,000 or less for the number of PCs.

The number of smart devices cannot be more than 100,000.

Cause

The number of smart devices exceeds 100,000.

Action

Specify a value of 100,000 or less for the number of smart devices.