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Systemwalker Desktop Patrol Operation Guide: for Administrators
FUJITSU Software

3.2.12 Check the Operation Status of CT

This section describes how to confirm whether the CT run according to the policy set in the main menu.

The operation status on CS or CT can be confirmed.

When using in the following timing, the operation status of CT can be confirmed.

3.2.12.1 Check the Operation Status of CT on CT

When checking the operation status on CT, use one of the following methods.

Execute the logcheck.exe (check CT operation status) command

  1. Execute the following command.

    Installation directory of CT\FJSVsbtrsc\bin\logcheck.exe

    For details of the logcheck.exe (check CT operation status) command, refer to Reference Manual.

    Point

    logcheck.exe (check CT operating status on CS) can also be executed by clicking the link in CT operation status check command in the Status tab in the Environment Setup window.

  2. Start Web browser, the operation status of CT will be displayed.

    Table 3.9 [Displayed Items can be Confirmed in the Window]

    Category

    Item

    Description

    Displayed Content

    logcheck

    logcheckcs

    Basic Information

    Collection Time

    Display the time when inventory is collected.

    Y

    PC Name

    Display the value set in environment setup.

    Y

    Y

    User ID

    Y

    Y

    Collection Server

    Y

    Y

    CTID

    Display CTID.

    This information is the value obtained in internal processing at CT installation.

    Y

    Y

    Version

    Display the version of CT.

    Example: V14.1.0-R1.0-SN950

    Example: Version prior to V12

    Y

    Y

    at the next time of operation

    Policy Receiving and Update Application Reservation

    Display the time of next policy receiving or updater application.

    Y

    Inventory Collection Reservation

    Display the time to perform next inventory collection.

    Y

    Diagnosis result display reservation of operation settings

    Display the time when the diagnosis result of operation setting is displayed next time.

    Y

    Time to access system standby

    Display the time when shifting to system standby next time.

    Y

    at the last time of operation

    Policy Receiving Time

    Display the time when policy has been received last time.

    Y

    Policy Receiving Result

    Display the result after last policy receiving.

    Y

    Inventory Collection Time

    Display the time when inventory collection is performed last time.

    Y

    Inventory Collection Result

    Display the result after last inventory collection.

    Y

    Settings status

    of policy

    Confirm the Interval of Policy

    Display the policy information set in Environment Setup > Policy Groups in the main menu.

    Y

    Y

    Specify Inventory Collection Date

    Specify the time frame of Inventory collection

    Automatical Installation of Security Patches

    Downloaded target software automatically

    Group Name

    Software Dictionary Update Time

    Operation status

    -

    CS: Display the latest operation status of CT of the last two days.

    CT: Display the latest operation status of CT of the last 7 days.

    (display the part of date number of the date when PC was started)

    In case of CS, through specifying operation, all operation status kept in CS can be displayed.

    For displayed item, refer to Table 3.10 [Displayed Item of Operation Status] of the following table

    Y

    Y

    Security patch List

    Patches which have not been applied List

    Display the list of security patches to be installed to the target CT.

    Y

    Y

    Applied security patch List

    Display the list of security patches that have been installed to the target CT.

    Y

    Software list

    The distributed software

    Display the list of software that has been distributed to the target CT.

    Y

    Y

    The downloaded/executed software

    Display the list of software that has been downloaded and executed in the target CT.

    Y

    Distribution file list

    The distributed task

    Display the list of distribution result of distribution task of file distribution.

    Y

    Y

    Y: content will be displayed.

    Table 3.10 [Displayed Item of Operation Status]

    Item

    Details

    Description

    Shift to System Standby

    -

    Shifted to standby.

    Restore from System Standby

    -

    Restored from standby.

    Windows Logon

    <Logon Account of Windows>

    user has logged on.

    Windows Logoff

    <Logon Account of Windows>

    user has logged off.

    Switch of Users

    <Logon Account of Windows>

    user has been switched.

    Lock of Computer

    -

    It has been locked.

    Connect to Network

    -

    It is connected to network and communication is enabled.

    Cut off Network

    -

    The network is cut off and communication is disabled.

    Start Service

    -

    ITBudgetMGR(INV) service has been started.

    Stop Service

    -

    ITBudgetMGR(INV) has been stopped.

    Policy Receiving

    Successful (with change)

    Successful (without change)

    Failed (<Error Code> <Description>)

    Example)

    Failed (10051 Unable to connect to the connection server)

    Policy has been received.

    Inventory Collection

    Successful

    Failed (<Error Code> <Description>)

    Example)

    Failed (10051 Unable to connect to the connection server)

    Inventory has been collected.

    Patch Installation

    Successful (<Name>, End Code(<n>))

    Failed (<Name>, End Code(<n>), <Description>)

    Example 1)

    Successful (Install MS09-048 Critical(967723) to WindowsVista/SP1/SP2, End Code(0))

    Example 2)

    Failed (Install MS09-048 Critical(967723) to WindowsVista/SP1/SP2, End Code(-3), Fatal error occurred during installation.)

    Patch has been installed.

    For details of end code of patch, refer to the Reference Manual.

    Software Download

    <Name> ver.<n> has been downloaded

    Failed to download <Name> ver.<n> (<Error Code><Description>)

    <Name> ver.<n> has been executed, End Code<m>

    Example 1)

    Information sending tool ver.2 has been downloaded

    Example 2)

    Failed to download information sending tool ver.2 (10051 Unable to connect to the connection server)

    Example 3)

    Failed to execute information sending tool ver.2 Failed (-13 authority pretending failed)

    Example 4)

    Information sending tool ver.2 has been executed, End Code 0

    Software has been downloaded.

    Restart Automatically

    After patch has been installed, restart has been performed automatically

    After patch installation, restart has been performed according to user operation.

    After patch installation, restart has been performed.

    This item is displayed when performing patch installation in Systemwalker Desktop Patrol and restart is selected.

    In usual operation of Windows, it is not displayed when restart is performed.

    Start Updater Application

    Before application (V15.1-SN2010) and after application (V15.1-SN2035)

    Start applying the updater.

    Point

    Location for saving the files displayed in the window (when executed on CT)

    • Folder: Installation Directory of CT\FJSVsbtrsc\data\status

      File: ctstatus.txt (*)

      *: File is output in UTF-8 format.

Start from the logget.exe (log collection tool) command

  1. Execute the logget.exe (log collection tool) command, and the Systemwalker Desktop Patrol Log Collection Tool dialog will be displayed.

    Click the Display button in this dialog.

    For the logget.exe(log collection tool) command, refer to Reference Manual.

  2. Start Web browser, and the operation status of CT will be displayed.

    The displayed window and items are the same as "Execute the logcheck.exe (check CT operation status) command".


3.2.12.2 Check the Operation Status of CT on CS

When checking the operation status of CT on CS, perform through executing the logcheckcs.exe.

For details of logcheckcs.exe (Check the Operation Status of CT on CS), refer to Reference Manual.


  1. Log on to Windows with the user that belongs to the Administrators group.

  2. Execute the command operation for the CT to be confirmed. There are following methods to specify the option

    • The method that specifies part of the string of user ID, PC name, connection server as the search condition (partial match)

    • The method that specifies the user ID, PC name, connection server (complete match)

The method that specifies part of the string of user ID, PC name, connection server as the search condition

  1. Start the following command.

    Installation Directory of CS\FJSVsbtrs\bin\logcheckcs.exe <Search string>

    For example, when searching the CT that contains "yama", start the following command.

    Installation Directory of CS\FJSVsbtrs\bin\logcheckcs.exe yama

  2. The CT whose user ID and PC name and connection server matches with the entered search string in a list.

    When only one target CT exists in the searched result, Web browser will be started after the list has been displayed and the operation status of CT will be displayed.

    No User ID PC Name Connection Server
    ---------------------------------------------------------------------
    1 YamadaTaro tokyo02 ds1.example.com
    2 YamamotoHanako tokyo03 ds1.example.com
    3 SatoJiro toyama01 ds2.example.com
    Please enter the number (end with q):

  3. Enter the No. of CT to be confirmed, and Web browser will be started and the operation status of CT will be displayed.

    For the displayed window and displayed item, refer to the item marked as "Y" in the "logcheckcs" column of Displayed Content of Displayed Items that can be Confirmed in the Window recorded in "Execute the logcheck.exe (check CT operation status) command".

The method that specifies the user ID, PC name, connection server

  1. When it is difficult to narrow down the CT by string search, and the user ID, PC name and connection server are unknown, execute the following command to specify CT.

    Installation Directory of CSFJSVsbtrsbinlogcheckcs.exe [-u User ID] [-p PC Name] [-s Connection Server]

    Example 1) When user ID is "User", PC name is "PC" and connection server is "ds.example.com", start the following command.

    Installation Directory of CSFJSVsbtrsbinlogcheckcs.exe -u User -p PC -s ds.example.com

    Example 2) When PC name and connection server are omitted, start the following command.

    Installation Directory of CS\FJSVsbtrs\bin\logcheckcs.exe -u User

  2. When the CT whose user ID, PC name and connection server are matched with the specified option exists, it will be displayed in the list.

    When there is only 1 CT in the searched result, Web browser will be started after the list has been displayed, and the CT operations status will be displayed.

    No User ID PC Name Connection Server
    ----------------------------------------------------------------
    1 User PC1 ds.example.com
    2 User PC2 ds.example.com
    Please enter the number (end with q):

  3. Enter the No. of CT to be confirmed, and Web browser will be started and the operation status of CT will be displayed.

    For the displayed window and displayed item, refer to the item marked as "Y" in the "logcheckcs" column of Displayed Content of Displayed Items that can be Confirmed in the Window recorded in "Execute the logcheck.exe (check CT operation status) command".

Note

About displayed information

For displayed message, even if CT is uninstalled, the information before CT uninstallation will be kept on CS. Therefore, when Ct is installed again and the user ID, PC name and connection server that are same as before is set, the information displayed CS is still the information before uninstallation.

Point

About display of operation status

  • When there is no particular specification, the operation status of the latest two days will be displayed. However, through specifying the "-a" option, all operation status kept in CS will be displayed.

    Installation Directory of CS\FJSVsbtrs\bin\logcheckcs.exe [-a] <Search string>

    Installation Directory of CS\FJSVsbtrs\bin\logcheckcs.exe [-a] [-u User ID] [-p PC Name] [-s Connection Server]

  • Under the environment in which the CT operation status log is not collected, "Operation Status" will not be displayed. By using the CTPolicy.exe (client environment setup) command, collection function of CT operation status log can be enabled/disabled.

Location for saving the files displayed in window (when executed on CS)

  • Folder: Installation Directory of CS\FJSVsbtrs\data\ctstatus

  • File: <User ID>+<PC Name>+<Connection Server>.txt (*)

    (*) File is output in UTF-8 format.