In the following window, perform operation processing according to the judgment of system administrator/section administrator.
By clicking the corresponding number of sets in the Status window, the list of PC will be displayed (Processing window)
Inventory information window
Note
For the following PC, processing except inventory deletion cannot be executed.
PC in which the version of CT is prior to V13.2.0
PC on which the inventory information is collected through command mode CT
PC on which the inventory information is collected through other products
Only the latest 20 items of processing instructions for 1 PC are effective. Therefore, if the instruction content that is not processed exceeds 21 items for one PC, the previous processing instructions will be invalid.
If the processing result is not notified 7 days after the processing is instructed, it indicates that the processing result was ended abnormally.
The following describes the operation processing that is likely to occur in each window.
Operation Processing | Window that can use the operation Y: can be processed | |
|---|---|---|
Processing window | Inventory information window | |
Message Sending | Y | Y |
Inventory Collection | Y | Y |
Inventory Delete | Y | Y |
Security Patch Installation | Y (Note 1) | N |
Security Settings Modification | Y (Note 2) | N |
Power Saving Settings Modification | Y (Note 3) | N |
Note 1) Can be processed only in case of PCs on which security patches have not been installed
Note 2) Can be processed only in case of PCs violating security policy
Note 3) Can be processed only in case of PCs violating power saving policy
The following describes the setting method.
Procedure
The setting for performing operation processing can only be done by system administrator.
The procedure is as follows.
Log in to the main menu, click Environment Setup.
The Environment Setup window will be displayed.
Click Option, and view Settings of Action. Modify the settings according to operation and click the Apply button.
The setting items are described in order as follows.
Automatic e-mail notification of action content
It is the settings when the processing content that has been done is notified through E-mail automatically.
Item | Content |
|---|---|
Automatic E-mail notification action content | Notify the processing content that has been done through E-mail automatically.
|
The content to be notified by E-mail is the content of performed processing and the list file of PCs that perform the processing.
The format of list file of PC to process is equivalent to the format of CSV Export of the processing window.
E-mail Subject
[Desktop Patrol Automatic Notification]
E-mail Text
03/16/2011 9:55:55 Processing has been executed. (1) [Processing] (2) Message Sending [Text] (3) Please perform XXXX. [Target PC] (4) Please refer to the attached file. -- (5) Development Department 1 (Section Administrator) Fujitsu Taro (6) User ID Smith (7) Contact address Elmer.Smith @jp.fujitsu.com 1111-2222 (8) http://server information (FQDN name or Host name or IP address of CS)/DTP/index.html (9)
Item | Content |
|---|---|
E-mail subject | Fixed value. |
(1) | MM/DD/ YYYY hh:mm:ss is the time when processing is executed. |
(2) | It indicates the processing content selected during processing. |
(3) | Output body text only when the processing Message Sending is selected. |
(4) | Display the list of PCs selected during processing. |
(5) ~ (9) | Display the information of user that instructed the processing. Authority is displayed in the () after the section name, the contact address is output when specifying E-mail address and telephone number in user management information. The host name specified during CS installation is adopted as the URL of Systemwalker Desktop Patrol. |
Note
Due to differences in interpretation of the MIME protocol, CSV file attachments may be attached to the body of emails sent to the administrator and may not be displayed properly.
You can solve this issue by changing the following settings:
File: dtpInstallDir\BNServ\data\dtp_config
Section: "MAILOPTION"
Key: "boundaryLineFeed"
Setting example
Example content of the dtpInstallDir\BNServ\data\dtp_config file
: |
Point
When performing automatic E-mail notification
E-mail environment settings and settings of E-mail address are required for system administrator or section administrator to perform automatic E-mail notification.
Settings of E-mail environment
Set E-mail environment in Environment Setup > Option > E-mail Environment Settings. Only the system administrator can perform the setting.
E-mail address settings
Set the E-mail address of recipient. For details on how to set, refer to "2.1 Construct Master Data".
Note
When E-mail address is not set in recipient address, automatic E-mail notification will not be performed.
Point
Recipient of automatic E-mail notification to section administrator
Even if notification to the section administrator of the section to which the PC belongs is performed, if there is no section administrator for the section it belongs, notification will be sent to the nearest higher section.
The following is the example when problem occurred in the PC that belongs to the section C and automatic notification is sent to the section administrator.
When performing the processing message sending
Manage the template that can be specified in the processing Message Sending confirmation dialog.
The list of action Message Sending confirmation session is displayed in the following sequence in the row.
Description relating to the template list
Item | Content |
|---|---|
Use in confirmation dialog box |
|
Template name | It is the name of template. Click the display content button, the template name can be edited, and the template content can be confirmed/edited. To close the content, click the hide content button. |
Description related to button
Button Name | Content |
|---|---|
Add | Create a new template in the template list. Up to 50 templates can be added. |
Delete | Delete a template from the template list. |
Move up/Move down | Select the template to be moved and click the Move button, the sequence of template will be modified and the sequence will be reflected to the list of confirmation dialogs. |
Click the Display Content button, and the content of template can be edited.
Item | Content |
|---|---|
Template Name | Template name. Specify up to 64 fullwidth or 128 halfwidth characters. This item is required. |
Body Text | Body text of action Message Sending Specify up to 1024 fullwidth or and 2048 halfwidth characters. |
In addition, since the following samples are provided, use it as needed.
The sample for the action Message Sending (PCs for which inventory information has not been collected)
The following settings are required based on the content of processing. Perform settings according to requirements.
When performing "Security Patch Installation"
Perform settings for the installation of security patches. For details on how to set, refer to "Chapter 6 Distribute/Install Security Patches".
When performing "Security Settings Modification"
Perform the setting for modifying the security settings. For details on how to set, refer to "4.2.2 Settings Related to Auditing Security Settings".
IN addition, settings related to the operation of action Security Settings Modification should also be performed.
Item | Content |
|---|---|
Security Settings Modification | If Display the "Set the items that does not allow auto-processing to auditing OK" Settings is selected, this option will be displayed in the confirmation dialog appeared after the processing Security Settings Modification is selected. This option does not perform auto-processing for actual PC. |
When performing "Power Saving Settings Modification"
Perform the settings for modifying the power saving settings. For details on how to set, refer to "4.2.1 Settings for Auditing Power Saving Settings".
