ServerView Resource Orchestrator Cloud Edition V3.2.0 Setup Guide

9.1.6 Settings for Email Sent via the Application Process

In order to send email via the application process, the information about the mail server and the mail sender information must be registered in the admin server.

Note

• The manager must be running if performing mail settings during the application process. Start the manager if it is not running already.
  Refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for information on how to start this product.

• When the email settings to be used during the application process have been configured, it is necessary to configure the ROR manager so that it can connect to the configured SMTP server during startup (including automatic startup due to startup of the OS of the admin server). If the manager cannot connect to the SMTP server, startup of the application process function will fail, and the [Request] tab in the ROR console will not be displayed.

Registering the mail server and sender

Login as the system administrator, and register the mail server and the mail sender information to admin server using the procedure shown below.

1. If SMTP server authentication will be used when the mail is sent, then encrypt the password. This procedure is not necessary if SMTP server authentication will not be used when the mail is sent.

   [Windows Manager]

   > Installation_folder\IBPM\client\samples\configuration\EncryptPassword.bat -e "password"
   -------ENCRYPTED PASSWORD-------
   encrypted_password

   [Linux Manager]

   # /opt/FJSVctmg-ibpmf/client/samples/configuration/EncryptPassword.sh -e "password"
   -------ENCRYPTED PASSWORD-------
   encrypted_password

2. Prepare the mail server and mail sender definition files (they can be created in any location).

   1. SMTP server settings file (smtpserver.conf)

      Set the following items:

      Setting item	Description	Default value
      SMTPServerHost	Host name or IP address of the SMTP server that will be used to send mail.	localhost
      SMTPServerPort	Port number of the SMTP server that will be used to send mail.	25
      SMTPUserName	User name that will be used in SMTP server authentication when the mail is sent. Specify a backslash followed by a space ("\ ") if SMTP server authentication will not be used when the mail is sent.	None
      SMTPPassword	Password that will be used in SMTP server authentication when the mail is sent. Specify a backslash followed by a space ("\ ") if SMTP server authentication will not be used when the mail is sent.	None

      Example: showing how to define the settings file so that SMTP server authentication is used when the mail is sent.

      SMTPServerHost=swrba.mail.server
      SMTPServerPort=25
      SMTPUserName=swrbamailuser
      SMTPPassword=encrypted password

      Example: SMTP server authentication will not be used when the mail is sent.

      SMTPServerHost=swrba.mail.server
      SMTPServerPort=25
      SMTPUserName=\ (*)
      SMTPPassword=\ (*)

      * Note: A space must be specified after the backslash.

   2. Mail sender settings file (emailaddress.conf)

      Set the following items:

      Setting item	Description	Default value
      ServerEmailAddress	Mail sender ('from' address) that will be assigned to the mail in mail address format.	[e-mail]

      An example is shown below.

      ServerEmailAddress=[e-mail]

3. Register the mail server information.

   [Windows Manager]

   > Installation_folder\IBPM\server\deployment\bin\importProperties.bat smtpserver.conf [Process Management Database Access Account] [Process Management Database Access Account Password]

   [Linux Manager]

   # /opt/FJSVctmg-ibpmf/server/deployment/bin/importProperties.sh mtpserver.conf [Process Management Database Access Account] [Process Management Database Access Account Password]

   Note

   During installation, the Process Management Database Access Account is "rcxctdbbpm", and the Process Management Database Access Account Password is "rcxctdbbpm#1".

4. Register the mail sender information.

   [Windows Manager]

   > Installation_folder\IBPM\server\deployment\bin\importProperties.bat emailaddress.conf [Process Management Database Access Account] [Process Management Database Access Account Password] Default 

   [Linux Manager]

   # /opt/FJSVctmg-ibpmf/server/deployment/bin/importProperties.sh emailaddress.conf [Process Management Database Access Account] [Process Management Database Access Account Password]

   The "Default" option must be specified at the end.

   Note

   During installation, the Process Management Database Access Account is "rcxctdbbpm", and the Process Management Database Access Account Password is "rcxctdbbpm#1".

5. Restart the manager

   Restart the manager in order to apply the new settings.
   Refer to "2.1 Starting and Stopping Managers" in the "Operation Guide CE" for information on how to restart the manager.