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Systemwalker Desktop Patrol User's Guide
FUJITSU Software

2.13 Remote Operation Function

Remote operation of Systemwalker Desktop Patrol supports the following functions

For details of each function, refer to the Systemwalker Live Help Guide.

Remote operation

Remote Operation allows the system administrator to operate the terminal user's computer using the administrator's keyboard and mouse. The Administrator can also send a special key sequence to the terminal user's computer and logon to and logoff from it remotely.

Two-way window transfer and receiving multiple windows

The system administrator cannot only receive and see the terminal user's windows and mouse movement in real time (remote operation), but also send windows from his/her device to the terminal user. This is especially useful in training. It is also possible to audit and remote operate multiple computers simultaneously. The incoming window can be scaled to fit in the current device's window.

Two-way file transfer, file system comparison

A two-way file transfer operation, similar to manipulating files with Windows Explorer can be easily done.

The function to compare the files and folders on the local and remote computers helps you to efficiently define problems of the file system.

Two-way clipboard transfer

Batch transmission of clipboard contents makes it easy to transfer a memo or obtain a bitmap of a window when a problem occurs.