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Cloud Services Management V1.1.0 User's Guidefor Planner and Operator
FUJITSU Software

2.4.5 The Approval Process

In the process of addition, modification, and deletion of a user, a request is submitted and the status of the user changes to under request for the corresponding operation.

Use the following route to approve addition, modification, and deletion of users requested by operators.

Figure 2.3 The User Information Approval Flow (for Operators)

*1: The approval flow is defined according to the configuration. For details on how to configure the approval flow, refer to "Approval Flow Configuration Information" in the "FUJITSU Software Cloud Services Management Operation Guide".

In [Operation] in the diagram above, not only approval, but also rejection and cancellation operations can be performed. For details on operations and statuses of requests, refer to "Figure 5.1 Changes in Request Status".


Use the following route to approve addition, modification, and deletion requested by planner representatives.

Figure 2.4 The User Information Approval Flow (for Planners - Representative)

*1: The approval flow is defined according to the configuration. For details on how to configure the approval flow, refer to "Approval Flow Configuration Information" in the "FUJITSU Software Cloud Services Management Operation Guide".

In [Operation] in the diagram above, not only approval, but also rejection and cancellation operations can be performed. For details on operations and statuses of requests, refer to "Figure 5.1 Changes in Request Status".


Use the following route to approve addition, modification, and deletion requested by planner approvers.

Figure 2.5 The User Information Approval Flow (for Planners - Approver)

*1: The approval flow is defined according to the configuration. For details on how to configure the approval flow, refer to "Approval Flow Configuration Information" in the "FUJITSU Software Cloud Services Management Operation Guide".

In [Operation] in the diagram above, not only approval, but also rejection and cancellation operations can be performed. For details on operations and statuses of requests, refer to "Figure 5.1 Changes in Request Status".

Email Notifications Related to Approvals

After a request is submitted or intermediate approval is granted, a request for approval email is sent to all subsequent approvers in the approval flow.

In addition, a notification email with a copy of the request is sent to the user who performs the operation.

After the final approval is granted, the details of the addition or modification are reflected to the system. Upon reflection, a notification of approval completion email is sent to the requester. After that, a notification of availability email is sent to the users that were added. When the reflection fails for some reason, an error notification email is sent to the requester (TO) and the request operator (CC).

Confirmation of Request Statuses

To confirm the approval statuses and details of requests for addition, modification, and deletion, view the [Request Management] window.

For details on how to perform the main operations in the [Request Management] window, refer to "Chapter 5 Request Management".

Point

When performing addition, modification, or deletion of users while using the administrator role, as approval is promptly granted, no approval operations are necessary.

Note

When using Active Directory as the coordinated directory service with SVOM, the following points must be noted:

It is necessary to add the same user as the user to be added on Active Directory. When there is no entry on Active Directory, login to the Cloud Management Portal is not possible. When a planner or platform provider user adds a user, it is necessary for an operator to add a user to the entry on Active Directory before the final approval is processed.

For details, refer to "Ensuring Consistency of User Information When Coordinating Authentication with Active Directory" in the "FUJITSU Software Cloud Services Management Operation Guide".