This section explains the operations and maintenance performed by operators.
Operators manage configuration information and user information for operating Cloud Services Management and perform maintenance of the Cloud Services Management environment, including the operation and maintenance of servers.
Operators perform the following tasks:
Installation and setup of Cloud Services Management
Operators perform installation and setup of Cloud Services Management. For installation and setup operations, refer to the "FUJITSU Software Cloud Services Management Installation Guide".
Operation and maintenance of the management server for Cloud Services Management
Operators monitor the operation statuses of Cloud Services Management and respond to trouble in the system. For details, refer to "Chapter 2 Operation" and "Chapter 4 Maintenance".
Operators also manage the system information of Cloud Services Management. When reconfiguration becomes necessary for an operation, refer to "2.2 Initial Configuration before Operation".
Creation of Notification information
It is possible to display content which you want to show to Cloud Management Portal users on the [Home] window. For details on the setting of notification information, refer to "2.10.6 Notification Information".
Creation and modification of organization information, accounting codes, and users
Operators create and modify accounts for the users of the cloud management portal. Operators also create and modify the information of the organization to which the users belong. Operators create and modify accounting codes for organization information.
Creation and modification of organization information and user information can be performed from the Cloud Management Portal or by using commands. Accounting codes can be created and modified using commands. For details on the creation and modification procedures from the cloud management portal, refer to the "FUJITSU Software Cloud Services Management User's Guide for Planner and Operator". For details on the creation and modification procedures using commands, refer to "5.2.1 Organization Operation Commands", "5.2.2 User Operation Commands", and "5.2.13 Accounting Code Operation Commands".
Creation and modification of cloud vendor information and operation options
Upon request from planners, operators perform creation of connection information with vendors or cloud management software, modification of parameters, etc. For configuring cloud vendor information, refer to "2.10.2 Cloud Vendor Information". When adding options to a menu, refer to the details about configuration in "2.10.3 Operation Option Information".
Creation of contracts
Contracts can be created from the Cloud Management Portal or by using commands. For details on the creation procedure from the cloud management portal, refer to the "FUJITSU Software Cloud Services Management User's Guide for Planner and Operator". For details on the creation procedure using commands, refer to "5.2.3 Contract Operation Commands".
Receiving requests for usage of clouds from platform providers
Upon request from a department that wants to use a cloud, operators perform the addition of organization information and user creation for the platform providers.
In addition, operators receive and approve requests for addition, modification, and deletion from platform providers.
Depending on the platform requested by platform providers, operators may also perform the installation and deployment of RDBs and SLBs.
For details on the operation of RDBs and SLBs, refer to "Appendix A Operation of RDBs and SLBs".
Approval of Requests
The addition, modification, and deletion of the following information managed by Cloud Services Management requires final approval by operators:
Organization information
User information
Platform information
Service information
For the details on how to perform operations related to requests, refer to the "FUJITSU Software Cloud Services Management User's Guide for Planner and Operator".
Management of the metering log
Operations such as the addition and deletion of platforms and the starting and stopping of virtual machines are recorded in a log. This log can be stored as a record of resource usage.
For details on how to output metering logs, refer to "5.2.7 Metering Log Output Command".
