3.3.3 Message Output During Operation

[D101-INF001] This application is prohibited by the system administrator.

Cause

Prepare to start the prohibited application.

Resolution

[D101-INF003] Microsoft Outlook was stopped because Systemwalker Desktop Keeper AddIn is disabled (deleted) in Microsoft Outlook. To use Microsoft Outlook, it must be started.

Cause

Attempted to disable or remove Systemwalker Desktop Keeper AddIn in the Microsoft Outlook.

Resolution

If you want to use it in Microsoft Outlook, reinstall the Microsoft Outlook.

Do not disable and remove the Systemwalker Desktop Keeper AddIn.

[D102-INF002] The system administrator has stopped the service.

Cause

The system administrator stopped the operation of services.

Resolution

[D1F1-INF001] Adding this file as E-mail attachment is prohibited by system administrator. (File prohibited to be added: <File Name>)

Cause

Prepare to add the prohibited application file as E-mail file attachment and try to send or save.

Resolution

[D1F2-ERR001] Failed to send the E-mail.
(Title <Subject of E-mail=(SUBJECT)=>)

Cause

The virtual E-mail server is preparing to send E-mail to E-mail server, but errors occurred and E-mail sending failed.

The E-mail server cannot be connected due to some network problems, or because something goes wrong with the E-mail server.

Resolution

Check the environment.

[D1F2-ERR002] The E-mails sent after %s may not have been sent correctly.
The E-mail server with exception cannot be found in the network.

Variable Information

%s : sending time

Cause

Probable causes are as follows:

The E-mail server cannot be found.
It is not SMTP communication protocol.
The encrypted communication is executed.
The unsupported character code is used.
The sending is cancelled by mailer system.
The unexpected errors occurred.

Resolution

Send this E-mail again after excluding the above mentioned causes.

[D1F2-ERR003] The E-mails sent after %s may not have been sent correctly.
An error has been returned from the E-mail server.

Variable Information

%s : sending time

Cause

The errors return from the E-mail server.

This is caused because:

The E-mail address of all recipients and the E-mail server has the account address in the same domain.
Actually, the nonexistent address is specified for this E-mail server.
The E-mail address of specified recipient fulfills all these above mentioned conditions.

Resolution

Deal with the errors occurred in the terminal of E-mail server.

[D1F3-ERR001] The E-mails sent after %s may not have been sent correctly.

Variable Information

%s : sending time

Cause

It might be caused by the following.

When the E-mail is being sent, it may not be sent due to causes such as the computer is shutdown.
The operation file used for analyzing the E-mail cannot be deleted.

Resolution

Send this E-mail again after excluding the causes.

[D1F4-WRN001] Please confirm the E-mail address of recipient.
Please click the send button to send this E-mail after confirming.

Cause

Prepare to send E-mail to E-mail address excluding the exclusion domain. Send this E-mail when the recipient address is entered correctly.

Resolution

Send this E-mail after confirming whether the recipient address is correct.

[D1F4-WRN003] As the prohibited file is added as E-mail file attachment, the sending is stopped. Please confirm whether the attachment file is correct.

Cause

Prepare to send the E-mail with prohibited file added as file attachment.

Resolution

Send this E-mail after deleting the prohibited attachment file.

[D1F4-WRN004] The E-mail sending is cancelled. The E-mail to be sent is saved to the "Sent" folder. When sending again, please edit the E-mail in the "Sent" folder and then send.

Cause

Sending E-mail to the E-mail address excluding the exclusion domain is cancelled.

Resolution

The E-mail whose sending is cancelled is saved to the "Already Sent" folder. When sending again, edit the E-mail in the "Already Sent" folder and then send.

[D901-INF001] The print function of this application is prohibited by the system administrator.

Cause

Prepare to use the printing prohibition application to print.

Resolution

[D901-INF002] The PrintScreen key has already been prohibited.

Cause

The prompted information appears when pressing the PrintScreen key.

Resolution

[E001-WRN001] The printing pages have already reached the printing pages limit in one day set by system administrator.
Printed pages: %1 / Limit of printing pages: %2

Variable Information

%1 : printed total pages

%2 : the maximum printing pages in one day set by administrator (the prohibited value of printing pages)

Cause

In the prohibited printing settings, the pages in one day printed by the terminal have exceeded the warning value of printing pages in one day set by administrator when it is set according to days.

Resolution

Control the printing volume.

[E001-WRN002] The printing pages have already reached the printing pages limit in one week set by system administrator.
Printed pages: %1 / Limit of printing pages: %2

Variable Information

%1 printed total pages

%2 the maximum printing pages in one week set by administrator (the prohibited value of printing pages)

Cause

In the prohibited printing settings, the pages in one week printed by the terminal have exceeded the warning value of printing pages in one week set by administrator when it is set according to weeks.

Resolution

Control the printing volume.

[E001-WRN003] The printing pages have already reached the printing pages limit in one month set by system administrator.
Printed pages: %1 / Limit of printing pages: %2

Variable Information

%1 printed total pages

%2 the maximum printing pages in one month set by administrator (the prohibited value of printing pages)

Cause

In the prohibited printing settings, the pages in one month printed by the terminal have exceeded the warning value of printing pages in one month set by administrator when it is set according to months.

Resolution

Control the printing volume.

[E001-WRN004] The printing pages have already reached the printing pages limit in one day set by system administrator.
Printed pages: %1 / Limit of printing pages: %2

Variable Information

%1 printed total pages

%2 the warning value of printing pages in one day set by administrator

Cause

In the prohibited printing settings, the pages in one day printed by the terminal have exceeded the warning value of printing pages in one day set by administrator when it is set according to days.

Resolution

Control the printing volume.

[E001-WRN005] The printing pages have already reached the printing pages limit in one week set by system administrator.
Printed pages: %1 / Limit of printing pages: %2

Variable Information

%1 printed total pages

%2 the warning value of printing pages in one week set by administrator

Cause

Resolution

Control the printing volume.

[E001-WRN006] The printing pages have already reached the printing pages limit in one month set by system administrator.
Printed pages: %1 / Limit of printing pages: %2

Variable Information

%1 printed total pages

%2 the warning value of printing pages in one month set by administrator

Cause

Resolution

Control the printing volume.

[E001-ERR001] The printing pages have exceeded the printing pages limit in one day set by system administrator, so printing is prohibited.
Printed pages: %1 / Limit of printing pages: %2

Variable Information

%1 printed total pages

%2 the maximum printing pages in one day set by administrator (the prohibited value of printing pages)

Cause

In the printing prohibition settings, the pages in one day printed by the terminal have exceeded the prohibited value of printing pages in one day set by administrator when it is set according to days.

Resolution

The printing cannot be performed.

[E001-ERR002] The printing pages have exceeded the printing pages limit in one week set by system administrator, so printing is prohibited.
Printed pages: %2 / Limit of printing pages: %2

Variable Information

%1 printed total pages

%2 the maximum printing pages in one week set by administrator (the prohibited value of printing pages)

Cause

In the printing prohibition settings, the pages in one week printed by the terminal have exceeded the prohibited value of printing pages in one week set by administrator when it is set according to weeks.

Resolution

The printing cannot be performed.

[E001-ERR003] The printing pages have exceeded the printing pages limit in one month set by system administrator, so printing is prohibited.
Printed pages: %1 / Limit of printing pages: %2

Variable Information

%1 printed total pages

%2 the maximum printing pages in one month set by administrator (the prohibited value of printing pages)

Cause

In the printing prohibition settings, the pages in one month printed by the terminal have exceeded the prohibited value of printing pages in one month set by administrator when it is set according to months.

Resolution

The printing cannot be performed.

[E002-INF001] Accessing to this Web site is prohibited by system administrator.
(Web site URL prohibited to be accessed: <%s> )

Variable Information

%s : Web site URL prohibited to be accessed

Cause

Access to the prohibited Web site.

Resolution

As this Web site cannot be accessed, give up the access, or ask help from administrator for modifying policy.

[E002-INF002] Connecting to FTP server is prohibited by system administrator.
(FTP server address prohibited to be connected: <%s>)

Variable Information

%s : FTP server address prohibited to be connected

Cause

Try to connect to the prohibited FTP server.

Resolution

As this FTP server cannot be connected, give up connection, or ask help from administrator for modifying policy.

[E002-INF003] Uploading files to this Web site is prohibited by system administrator.
(Web site URL prohibited to be uploaded: <%s>)

Variable Information

%s : Web site URL prohibited to be uploaded

Cause

Try to upload files to the prohibited Web site.

Resolution

As files cannot be uploaded to this Web site, give up uploading, or ask help from administrator for modifying policy.

[E002-INF004] Downloading files from this Web site is prohibited by system administrator.
(Web site URL prohibited to be downloaded: <%s>)

Variable Information

%s : Web site URL prohibited to be downloaded

Cause

Try to download files from the prohibited Web site.

Resolution

As files cannot be downloaded from this Web site, give up uploading, or ask help from administrator for modifying policy.

[E601-INF001] The user name is prohibited by system to log on. It will be logged off by force after 30 seconds.

Cause

The user name not allowed is used to log on.

Resolution

[E602-INF002] The user name is prohibited by system to log on. It will be shutdown by force after 30 seconds.

Cause

The user name not allowed is used to log on.

Resolution

[POCH-ERR001] Unable to execute in this computer.
Exit the program. (%1)

Variable Information

%1: detail error code (numeral from 1 to 4)

Cause

According to the code when errors occurred, the causes may be as follows:

1: When the policy application tool is executed excluding the allowed period.

2: It is executed in the computer that is not policy modifying target.

3: It is executed for unsupported OS.

4: The policy modification is performed for the client of V14.2 or earlier.

Resolution

According to the error code, take the following actions.

1: Execute the policy application tool within the allowed period.

2: The policy application tool shall be executed in the computer that is policy modifying target.

3: It can be executed in the OS that is supported by V14.2.

4: It can be used in the terminal with client of V14.2 later installed.

[POCH-ERR002] Failed read program information.

Cause

Probable causes are as follows:

UNICODE (inherent) characters are used in the path of folder or name of file where the policy application tool is saved.
If you do not correspond to the above condition, you might fail to generate.

Resolution

Do not use UNICODE (inherent) characters in the path of folder or name of file where the policy application tool is saved.

If the tool fails to create, generate again.

If it cannot be used with several generation operations, contact Fujitsu technical staff.

[POCH-ERR003] Please enter the startup password.

Cause

The password is not entered when starting.

Resolution

Enter the password when starting.

[POCH-ERR004] Failed read program information.
Please confirm if the file name of execution file is too long.

Cause

This is caused because:

More than 260 characters are specified in the full path name of execution file.
The execution file name exceeds the maximum length limit.
Resolution

Take the following actions.

Select the folder whose full path length is within 260 characters.
Shorten the name of execution file. (Because here used is user's temporary space.)

[POCH-ERR008] Startup password is incorrect.
Please enter the correct password.

Cause

The startup password is incorrect.

Resolution

Enter the correct password.

[POCH-ERR011] Failed to update policy.
Please contact the system administrator.
Error code: [%1][%2]

Variable Information

%1: error code of DTK

%2: error code of OS

Cause

According to the error code, this is caused because:

1: Failed to output the policy update file.

3: The policy output target path is too long, or the path does not exist.

4: The internal error of DTK occurred.

5: Errors in OS terminal occurred.

6: It may fail due to some temporary causes such as the CPU load is too large.

Resolution

According to error code, take the following actions.

1: C:\DTK\_Extension folder is writeable.

Check the available capacity of C disk drive.

Check whether the C:\DTK\_Extension folder exists.

3: Reinstall the Systemwalker Desktop Keeper.

4: Contact Fujitsu technical staff.

5: Contact Fujitsu technical staff.

6: Reinstall after a period of time.

[POCH-ERR012] Failed to start the program. The program may have been executed in the terminal without Systemwalker Desktop Keeper client installed.

Cause

It may be caused because you execute it in the terminal with Systemwalker Desktop Keeper client uninstalled.

Resolution

Execute in the terminal with Systemwalker Desktop Keeper client installed.

[POCH-INF002] The policy of Systemwalker Desktop Keeper has been modified.

Cause

Resolution

[POCH-SEL001] Update policy.
Execute?

Cause

Prepare to perform the policy update.

Resolution

When modifying the policy, click the "OK" button. When stopping modifying the policy, click the "Cancel" button.

[S101-ASK001] The latest module has already been provided in the latest version. If you want to update it to the latest version, please click "Yes". If not, please click "No". When you click "Yes", it will restart automatically after update has completed, please close other applications first.
* When the CT version is "1.0.0.1".

Cause

The latest module has already been provided in the latest version.

Resolution

Determine whether to update to the latest version, and then click "Yes" button or "No" button.

Cause

The latest module has already been provided in the latest version.

Resolution

Determine whether to update to the latest version, and then click "Yes" button or "No" button.

[S101-ASK002] The latest module has already been provided in the latest version. If you want to update it to the latest version, please click [Yes]. If not, please click [No]. When you click [Yes], it needs to be restarted after update has completed. Please close other applications first.

Cause

The latest module has already been provided in the latest version.

Resolution

Determine whether to update to the latest version, and then click "Yes" button or "No" button.

[S101-INF001] The system administrator has terminated the application (process) by force.

Cause

The system administrator forces to terminate the application (process).

Resolution

[S102-INF002] The system administrator starts the service.

Cause

The system administrator starts the service.

Resolution

[S105-ERR001] Accessing to this drive is prohibited by system administrator. (Drive: %1)

Variable Information

%1: drive name

Cause

Try to access to the prohibited drive.

Resolution

[S105-ERR002] Access to this device has been prohibited by the system administrator. (Device: %1)

Variable Information

%1: Device Name

Cause

Non-accessible device is installed

Resolution

[S301-ERR001] Network error occurred when receiving the latest module. The update processing is cancelled. Please execute again after the OS is rebooted

Cause

Network error occurred when receiving the latest module.

Resolution

Check the network environment. Execute again after confirming the environment is normal.

[S301-ERR002] Error occurred when writing the received module. The free disk capacity is insufficient. Please confirm the free space of drive in the path of OS installation. The update processing is cancelled. Please execute again after the OS is rebooted.

Cause

The free disk capacity is insufficient.

Resolution

Confirm the free space of drive in the path of installation.

[S301-ERR003] As exceeding the maximum number of connections of servers. the update module cannot be downloaded. The update processing is cancelled. Please execute again after the OS is rebooted.

Cause

Exceed the maximum number of connections of servers.

Resolution

The system administrator needs either to confirm the [MaxDownloadNum] of SWCTVerSettings2.ini file in the Management Server/Master Management Server, or execute again after rebooting the OS. For those who are only File Export Utility users, either report the contents of the message to the system administrator or execute again after rebooting the OS.

[S401-ERR001] Network error occurred when receiving the latest module. The update processing is cancelled. Please execute again after the OS is rebooted

Cause

Network error occurred when receiving the latest module.

Resolution

Check the network environment. Execute again after confirming the environment is normal.

[S401-ERR002] Error occurred when writing the received module. The free disk capacity is insufficient. Please confirm the free space of drive in the path of OS installation. The update processing is cancelled. Please execute again after the OS is rebooted.

Cause

The free disk capacity is insufficient.

Resolution

Confirm the free space of drive in the path of installation.

[S402-ERR001] Error occurred when the log is written to file.

Cause

This could be caused because:

The free disk capacity is insufficient.
The log file is saved in the drive that is prohibited for exporting file.
The folder for saving the log file or the log file is read-only.
The logon user has no access authority to the folder for saving the log file, or the disk is damaged.

Resolution

Resolve the problems correspondingly as the following:

Ensure that the CT disk space is over 73MB.
Save the log file on the drive that is not prohibited for exporting file.
Remove the read-only property of the log file or that of the folder for saving the log file.
Set the authority of the logon user to have the access to the folder for saving the log file.
Confirm the disk is operating normally.

The system administrator prohibits writing to DVD and CD.

Cause

The system administrator prohibits file export in the form of DVD or CD.

Resolution

When exporting file via DVD / CD, contact the system administrator to modify the settings of the policy.

The system administrator ejected writeable DVD and CD forcibly.

Cause

The system administrator prohibits file export in the form of DVD or CD.

Resolution

When exporting file via DVD / CD, contact the system administrator to modify the settings of the policy.

The system administrator prohibits the sending of this file. (This message is sometimes displayed during operations other than E-mail sending, but it will not affect the processing, please click the OK button to close the message.)

Cause

Prepare to send the prohibited file as attachment via E-mail.

Resolution

[CN01-ERR001] Data required by display cannot be acquired. Please acquire the data again immediately after logon.

Cause

As the file for saving data required for display cannot be accessed, failed to display the paper using status window.

Resolution

Log on again after the OS is logged off.