Systemwalker Desktop Patrol Centralized Management Guide

2.1.2 Performing Centralized Management in an Existing Environment

This section explains how to build an environment when centralized management will be performed in an existing environment.

To perform centralized management in an existing environment, it is necessary to combine in Japan the data of CSs that are operated within and outside Japan.

2.1.2.1 Data Targeted for Combination

When combining CS, the data targeted for combination is as follows.

Table 2.1 Files on the global version of CS

File	Storage directory	Method	Implementation timing
CS operation log	csInstallDir\common\dtpaudit	Back up manually.	When uninstalling the global version of CS. If a backup is not required, this task will not be necessary.
CT operation status log	csInstallDir\JSVsbinv\ct_trace
File collection	csInstallDir\FJSVsbinv\collect

Table 2.2 Commands required for combining CSs

Command	Method	Implementation timing
dtpamtent.exe	Execute dtpamtent.exe in both the Japanese and global versions of CS to output the PC information targeted for operation management. Merge the two files output in step 1 into a single file. In the Japanese version of CS, specify the file that was merged in step 2 in dtpamtent.exe to update the PC information targeted for operation management. Refer to the Systemwalker Desktop Patrol Reference Manual for details on dtpamtent.exe.	Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
CSConnector.exe	Execute CSConnector.exe on the DS installed outside Japan to change the connection destination server to the Japanese version of CS. Refer to "A.1.1 CSConnector.exe (Changing Upstream Host)" for details.	Step 6 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
dtppcmst.exe	Execute dtppcmst.exe in the Japanese version of CS, and upload the global version of CT that is to be registered to the policy group. Refer to the Systemwalker Desktop Patrol Reference Manual for details on the command.	Step 5 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS". If the group type is a "CS" or "DS" policy group, this task is not required.

Table 2.3 Required window setup (main menu) for combining CSs

Window		Method	Implementation timing
License Management	License Giving	Compare the windows and perform the setup manually.	Setup is performed after the inventory information has been collected for the applicable PC.
	Current License Management		Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
	License Definition		Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
Distribution	File Distribution (*1)	Compare the windows and perform the setup manually.	Setup is performed after the inventory information has been collected for the applicable PC.
	Software Distribution (*1)
	Security Patches Distribution (*2)
	Application Distribution [Smart Device]
Smart Devices	Smart devices	Compare the windows for Individually owned settings, and configure manually.	Step 12 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
Management Ledger	Device Management	Download the device and contract information files from the Japanese and global versions of CS. Review the downloaded contract information files. If the contract number in the file downloaded from the global version of CS matches the one in the file downloaded from the Japanese version of CS, then change it so that it is unique. Review the downloaded device information files. If the asset management numbers in the file downloaded from the global version of CS match the ones in the file downloaded from the Japanese version of CS, then change them so that they are unique. If the contract number was changed in step 2, then change it in the device information file accordingly. If the contract number was changed in step 2, then from the global version of AC, batch register the contract information file. If the asset management number was changed in step 3, then from the global version of AC, batch register the device information file. If contract information is not being used, steps relating to contract information do not need to be followed.	After the inventory information is collected from the applicable PC and devices are registered to the management ledger.
	Contract Management		Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
	Unregistered Management	Compare the windows and perform the setup manually.	Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
Environment Setup	User Management	Download the user management, building management, and section management information files from the Japanese and global versions of CS. Compare the user ID, building code, and section code in the files downloaded from the Japanese version with the corresponding settings in the files downloaded from the global version, and ensure that they are unique. If the building codes match, then change the user management and building management information files downloaded from the global version of CS. If the section codes match, then change the user management and section management information files downloaded from the global version of CS. If the user IDs match, then change the user management information file downloaded from the global version of CS. Upload the files changed in steps 3 to 5 to the Japanese version of CS.	Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
	Section Management		Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
	Policy Group Management	Compare the windows and perform the setup manually.	After the inventory information has been collected for the applicable PC.
	CS/DS Settings and Operation Status		After the DS information has been registered.
	Settings of Software Auditing (*2)		Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
	Option		Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".

*1: When the files and software already distributed to the global version of CS are set in the Japanese version, they will be redistributed to all CTs. Therefore, configure the distribution settings only for the CTs that you want to distribute to.

*2: The software dictionary will be changed after an upgrade. Refer to "2.1.3 Software Dictionary After an Upgrade" for details.

Table 2.4 Required window setup (other than main menu) for combining CSs

Window	Method	Implementation timing
Event Settings	Compare the windows and perform the setup manually.	Step 9 of "2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS".
Products Link Settings
E-Mail Settings
Management Ledger Settings
Scheduling of Automatic Detection

2.1.2.2 Procedure for Combining CS Data in the Japanese Version of CS

Follow the procedure below to combine data of the global version of CS in the Japanese version of CS.

1. Upgrade both the Japanese and English environments to V15.1.0 (if the version is already V15.1.0, this task is not required).

   • CS/SS/AC: Upgrade from the installation media

   • DS/CT: Upgrade from the updater

   Refer to "Procedures for Version Upgrade through Reinstallation" in the Systemwalker Desktop Patrol Installation Guide for details on how to upgrade CS/AC.

   Refer to "Procedures for Version Upgrade SS" in the Systemwalker Desktop Patrol Installation Guide of the Japanese version for details on how to upgrade SS.

   Register the DS/CT updater to both the Japanese and global version of CS when upgrading DS/CT. Refer to "Procedures for Version Upgrade by Applying Updater" in the Systemwalker Desktop Patrol Installation Guide for details.

   After upgrading both the Japanese and global version of CS/DS, you need to execute CustomPolicy.exe with the -sv.connect.oldEdition option to allow connections from V15.0.1 or earlier versions of DS and CT. Refer to the Systemwalker Desktop Patrol Reference Manual for details on the command.

2. Apply the latest urgent update to the Japanese version of CS, and distribute the updater to DS:

   • x86 version: T011672WP-01 or later

   • x64 version: T011673XP-01 or later

   Ensure that the appropriate updater was applied to DS.

3. In the Japanese version of CS, switch the file encoding format to UTF-8.

   Execute SWDTP_config.exe (switching encoding format command). Refer to the Systemwalker Desktop Patrol Reference Manual for details.

4. Follow the procedure below to check if the user ID and PC name combination of CT is unique.

   1. Execute dtpinvdl.exe in both the Japanese and global version of CS to output the hardware information.

   2. Compare the PC name in column 1 and user ID in column 2 of both files that were output.

   3. If the same user ID and PC name combination are found in step b, use the CT information change tool in conjunction with step 7 to change the information.

   Refer to the Systemwalker Desktop Patrol Reference Manual for details on dtpinvdl.exe.

5. Create a global version of the policy group in the Japanese version of CS before connecting to the Japanese version. If the group type is a "CS" or "DS" policy group, this task is not required.

   1. In the main menu of the global version, refer to the Policy Group Management window to check the policy group and registered CTs.

   2. Execute dtppcmst.exe in the Japanese version of CS, and upload the global version of CT that is to be registered to the policy group.
      Refer to the Systemwalker Desktop Patrol Reference Manual for details on the command.

   3. In the main menu of the Japanese version, create the same policy group as that for the global version, and register the CTs that were uploaded in step b.

   4. Compare the windows of the main menu of the global version, and configure the various policies manually.

6. Change the connection destination server name of the DS connected to the global version of CS to the Japanese version of CS.

   Execute CSConnector.exe to change the connection destination server. Refer to "A.1.1 CSConnector.exe (Changing Upstream Host)" for details.

7. Change the connection destination server name of the CT connected to the global version of CS to the Japanese version of CS.

   Use the CT information change tool to change the connection destination server.

   The CT information change tool is located in the installation media (DVD-ROM) of this product. Refer to the release note for details on the storage directory and how to use the CT information change tool.

8. Change the connection destination server name of the AC/ADT connected to the global version of CS to the Japanese version of CS.

   Refer to "Install AC" > "Modify the settings of connection target server after installation" in the Systemwalker Desktop Patrol Installation Guide for details on AC.

   Refer to "Install ADT" > "Issues to be confirmed before installation" in the Systemwalker Desktop Patrol Installation Guide for details on ADT.

9. Execute the required commands and set up the required windows for combination.
   Use the method described in the "2.1.2.1 Data Targeted for Combination" table.

10. Restore files from the collection of files backed up from the global version of CS to the Japanese version of CS.

11. Execute CustomPolicy.exe with the -cl.recollect.inventory option to instruct inventory re-collection for all CTs.

    Refer to the Systemwalker Desktop Patrol Reference Manual for details on the command.

12. If managing smart devices (Android/iOS), the following task is also necessary.

    1. Follow the procedure below to combine the CS environments:

       1. Compare Smart Devices > Individually owned settings, as described in the "Required window setup (main menu) for combining CSs" table of "2.1.2.1 Data Targeted for Combination", and configure manually.

       2. If managing iOS devices using the global version of CS, and you will use an iOS management database in the Japanese version of CS, construct an iOS management database (you do not need to construct this if using an iOS management database of Systemwalker Desktop Keeper).

    2. Follow the procedure below to change the SS environment:

       1. Upgrade the Japanese version of SS (if the version is already V15.1.0, this task is not required).

       2. Make the changes below.
          Before making the changes, execute SWDTP_ctrl.exe (batch starting/stopping command) to stop Systemwalker Desktop Patrol, and after making the changes, execute SWDTP_ctrl.exe again to restart Systemwalker Desktop Patrol.

          - Execute swss_config.exe (SS environment setup command) to configure the CS-related settings (option starting with /cs) in order to change the connection destination of the SS connected to the global version of CS.

          - If managing iOS devices using the global version of CS, execute swss_config.exe (SS environment setup command) to change the iOS management database-related settings (option starting with /iOSmgr) in order to change the connection destination of the SS connected to the global version of the iOS management database. After making the changes, run swss_ImportAppleCert.bat (registering Apple Inc. certificates command) to install the MDM certificate prepared using the procedure in "Advance Preparation" of the Systemwalker Desktop Patrol Installation Guide.

    3. If managing smart devices (Android), start the smart device CT on the Android device, and tap Synchronize now to synchronize with SS.

    4. If managing iOS devices, uninstall the smart device CT, and then reinstall it.

Point

Switching the encoding format to UTF-8

In V15.1.0 of the Japanese version of Systemwalker Desktop Patrol, Shift JIS is the default file encoding format used for file uploading or command input/output.

If using centralized management, characters of many languages not supported by Shift JIS are handled, so it will be necessary to switch the encoding format of I/O files to UTF-8.

Execute SWDTP_config.exe (switching encoding format command).