Some operating systems use the TCP port 1024 through 5000. Since the Live Help ports are within this port range, there may be a port conflict between your operating system and Live Help software. In such case, Live Help does not run properly.
To work around this port conflict, you must configure your operating system not to use the TCP port numbers that the Live Help applications use.
You need to configure your operating system for port numbers only once. Once you configure it, the Live Help applications will always run properly.
