Various information is displayed in the status bar at the bottom of the window. For example, when a command is being selected, a general description of the function is displayed. Also, when Live Help Expert / Live Help Monitor is receiving transferred screens, the following message appears in the status bar: "Screens are being displayed in a window."
Also, Recording Length and Session Length are displayed here. Recording Length is elapsed time since starting session recording. The icon blinks during recording and pausing. Session Length is the amount of time that you have participated in the session. The example above shows 0 minutes, 34 seconds.
The following section describes the main features of Live Help, such as Remote Control, Screen Transfer, and Client File Exchange.
