Systemwalker Live Help User's Guide

1.5 Uninstalling Live Help Software

To uninstall the Live Help software, follow the steps below.

On Windows Server 2003 STD / Windows Server 2003 EE;

1. Open the Control Panel and double-click the Add or Remove Programs icon.

2. Click to select Live Help Connection Manager in the list.

3. Click Remove button.

On Windows Vista;

1. In the Control Panel, under Programs, select Uninstall a program.

2. Click to select Live Help Expert in the list.

3. Click Uninstall button.

4. When a UAC message appears, click Continue.

On Windows 7 / Windows Server 2008 STD / Windows Server 2008 EE / Windows Server 2008 R2 / Windows Server 2008 Foundation;

1. Open the Control Panel and double-click the Programs and Features icon.

2. Click to select Live Help Expert in the list.

3. Click Uninstall button.

On Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2;

1. In the Control Panel, under Programs, select Programs and Features icon.

2. Click to select Live Help Expert in the list.

3. Click Uninstall button.

Note

• You must logon to the Windows(R) system as an administrator (a user who belongs to the Administrator group) to uninstall the Live Help products.

• After uninstalling Live Help Expert, you must restart the computer.