Systemwalker Desktop Patrol Installation Guide

A.2.5 Messages Output by the Silent Installation Command

This section explains the messages output during installation.

Messages output to the console

Information messages

Systemwalker Desktop Patrol DS silent setup start.

Cause

Installation of Systemwalker Desktop Patrol DS started.

Action

Wait until the installation ends.

Install successful.

Cause

Systemwalker Desktop Patrol DS was installed successfully.

Action

Proceed to "2.4.2 Set DS Operation Environment".

Install successful. Reboot required.

Cause

Systemwalker Desktop Patrol DS was installed successfully. A restart is required.

Action

Restart the PC. After restarting, proceed to "2.4.2 Set DS Operation Environment".

Error messages

[ERROR0001]Administrator privileges are required.

Cause

Administrator privileges are required.

Action

Execute as a user with Administrator privileges.

[ERROR0002]Systemwalker Desktop Patrol already exists.

Cause

Systemwalker Desktop Patrol is already installed.

You cannot install Systemwalker Desktop Patrol in an environment where CS, DS or CT is installed.

Action

This command only supports new installations of DS.

[ERROR0003]"DSSetup.exe" not exists.

Cause

The DS installer (DSSetup.exe) was not found.

Action

Deploy the DS installer in accordance with "2.4.1.2 Silent Installation ".

[ERROR0004]"ATOOL_policy_ds.zip" not exists.

Cause

The server environment setup file ATOOL_policy_ds.zip was not found.

Action

Deploy the server environment setup file in accordance with "2.4.1.2 Silent Installation ".

[ERROR0005]"%1" not exists.

Cause

The specified response file %1 was not found.

Action

Ensure that the response file exists.

[ERROR0006]Install failed.

Cause

Failed to install the product. There is an abnormality in the environment.

Action

Ensure that there are no other installers running. Also, ensure that the system satisfies the requirements.

If the problem cannot be resolved, contact Fujitsu technical support.

[ERROR0007]Install failed.

Cause

Failed to install the product. Copying of files may have failed.

Action

Ensure that the deployed DS installer obtained from CS is the same as the file on CS.

If the problem cannot be resolved, contact Fujitsu technical support.

[ERROR0008]Install failed.

Cause

Failed to install the product. Installation of components may have failed.

Action

Refer to events for which the source is MsiInstaller in the event log (application), and take appropriate action.

If "Product: Systemwalker Desktop Patrol DS -- Error 27511. Installation failed. Check the cause of failure and execute installation again." is recorded in the event log under the above conditions, the likely cause is that the IP address or computer name used for the host name could not be retrieved from the system. Specify the host name in the parameter file (recommended), or review the setup to enable retrieval of the system IP address or computer name, and execute the silent installation command again.

If the problem cannot be resolved, contact Fujitsu technical support.